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Summary of reviewsComfort Inn & Suites in Waco receives abundant praise from guests, primarily for its advantageous location, excellent service, and comfortable accommodations. The hotel's strategic position ensures easy access to local attractions, shops, and restaurants, making it a convenient choice for travelers. Despite being well-connected, the area maintains a peaceful ambiance, offering a restful retreat complemented by ample parking.
The breakfast offerings at Comfort Inn & Suites are frequently highlighted as a standout feature, with guests enjoying a varied and delicious selection that caters to diverse tastes. The attentive service provided by the breakfast staff adds to the positive experience, ensuring guests start their day on a good note.
Accommodations at the hotel are lauded for their cleanliness and comfort. Rooms and suites are spacious, well-maintained, and equipped with handy amenities such as fridges and microwaves. Many guests find the beds particularly comfortable, facilitating a restful sleep in the quiet surroundings. The hotel's cleanliness extends to its common areas, with guests noting the exceptional condition maintained by the friendly and helpful cleaning staff.
The hotel's staff earn high marks for their exceptional service, contributing significantly to a welcoming and accommodating atmosphere. Guests often commend the team for their helpfulness and professionalism, highlighting positive experiences from check-in to departure. The front desk personnel and breakfast staff are noted for their friendliness and attentiveness, reinforcing the hotel's reputation for outstanding customer service.
Overall, Comfort Inn & Suites is a favored choice for travelers seeking a hotel that combines a convenient location, quality service, comfort, and cleanliness. Though there are occasional minor concerns, the overall positive experiences of guests speak to the hotel's commitment to providing a pleasant stay. Show more
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Categories
Accessible Inn
This inn offers wheelchair accessible facilities and an indoor pool. Some accessible room options are available, including rooms with walk-in showers or bathtubs.
Inn with Swimming Pool
Indoor Pool
Inn with Gym
3-Star Inn
Inn with Indoor Pool
Room Types
King Room with Tub - Disability Access/Non Smoking/Interior CorridorThe double room is furnished with a desk and a seating area. The unit offers 1 bed.
Family Suite with Two King Beds and Sofa bed - Non SmokingThe fully equipped kitchenette has a refrigerator, a dishwasher, kitchenware and a microwave. The suite is furnished with a desk and a seating area.
King Suite with Sofa bed - Non Smoking/Interior CorridorThis suite has a tea and coffee maker, heating and a TV with cable channels.
Quadruple Room with Two Queen Beds and Roll-In Shower - Disability Access/Non Smoking/Interior CorridorThe quadruple room provides a TV with cable channels, a tea and coffee maker, a seating area and heating. The unit offers 2 beds.
King Suite with Whirlpool - Non Smoking/Interior CorridorThe spa bath is a top feature of this suite. This suite has a tea and coffee maker, a seating area and a TV with cable channels.
King Room - Non SmokingThis double room has a tea and coffee maker, heating and a TV with cable channels. The unit has 1 bed.
Queen Suite with Two Queen Beds and Tub - Disability Access/Non Smoking/Interior CorridorThe suite offers a TV with cable channels, a tea and coffee maker, a seating area and heating.
Quadruple Room with Two Queen Beds - Non Smoking/Interior CorridorThe quadruple room provides a tea and coffee maker, a seating area, heating and a TV with cable channels. The unit offers 2 beds.
One Bedroom King Suite - Non SmokingThe well-fitted kitchenette has a refrigerator, a dishwasher, kitchenware and a microwave. The suite features a tea and coffee maker, a seating area, heating, as well as a TV with cable channels.
Guest Reviews
8.2
Very Good
Location
Comfort Inn & Suites boasts an excellent location, making it an ideal choice for travelers visiting Waco and the surrounding areas. Its strategic position offers very good transport connections, facilitating easy access to various points of interest. Ample parking further enhances its convenience. Guests appreciate the hotel's proximity to restaurants and essential amenities. The surrounding area is noted for its quiet ambiance, providing a peaceful retreat despite being well-connected. Additionally, its location on the loop ensures effortless visits to nearby shops and museums, aligning perfectly with various travel purposes. Overall, the hotel's location is both practical and advantageous for visitors.
Breakfast
At Comfort Inn & Suites, guests can typically look forward to a satisfying breakfast experience. Many reviews highlight the breakfast as a standout feature, praising it for being consistently great across multiple mornings. The breakfast bar is often described as amazing, offering a delicious variety with plenty of choices to satisfy different tastes. Guests appreciate the clean and hot menu, which sometimes changes daily, ensuring a fresh experience each day. An attentive cook is frequently mentioned, helping maintain a well-stocked spread and contributing to the positive breakfast experience. Even though some guests describe the breakfast as typical, it still meets expectations for quality, with several noting the wide variety available. Overall, Comfort Inn & Suites seems to offer a breakfast that lives up to its name, delivering a good start to the day with friendly service and a pleasing assortment of options.
Rooms
Comfort Inn & Suites offers a pleasant stay with its consistently praised clean and spacious rooms. Guests appreciate the well-maintained rooms, noting their comfort and handy amenities such as a fridge and microwave. The suites, equipped with features like whirlpool tubs, provide an added touch of relaxation, making them a favorite among visitors. Many guests find the beds comfortable, contributing to a restful sleep aided by the quiet environment. The check-in process is smooth and efficient, with staff members highlighted for their friendliness and competence. Despite occasional mentions of odor issues in some areas, the overall impression leans positively towards cleanliness and attentive service, enhancing the comfort of the stay.
Beds
At Comfort Inn & Suites, guests frequently appreciate the comfort provided by the beds, which are often described as very comfortable and awesome. Many visitors enjoy the cozy nature of the beds, noting their comfort. The beds are also highlighted for being soft, contributing to a restful night's sleep for several guests. However, not all reviews share the same enthusiasm, with a few guests pointing out issues such as flat pillows or beds that lack support. Some beds were noted as being too soft or lumpy, indicating variability in the sleeping experience. Despite these occasional concerns, the overall sentiment leans towards a positive experience with guests finding the beds comfy.
Cleanliness
Comfort Inn & Suites frequently receives praise for its cleanliness from guests. The rooms and common areas are often described as exceptionally clean, with comfortable accommodations that enhance the overall experience. The cleaning staff is noted for their friendliness and helpfulness, contributing to the positive impressions. Guests frequently mention that the rooms smell pleasant and are equipped with fresh, clean towels. The general atmosphere of the hotel is deemed super clean, creating a welcoming environment. Most reviews highlight the spotless conditions maintained throughout the premises despite some minor concerns about specific areas. While the whirlpool and some elements in the bathroom may require attention, these instances do not overshadow the overall cleanliness that makes Comfort Inn & Suites a favored choice among travelers seeking tidy and comfortable lodging.
Staff
Comfort Inn & Suites boasts a reputation for exceptional service, consistently praised by guests for its outstanding staff. The team is noted for its kindness and helpfulness, creating an atmosphere reminiscent of a welcoming, family-owned bed and breakfast. Guests repeatedly acknowledge the staff’s attentiveness and the phenomenal customer service experienced throughout their stay, from check-in to departure.
The front desk personnel earn particular commendation for their friendliness and assistance, while those overseeing breakfast service contribute to a pleasant start to the day by greeting everyone warmly. The hotel staff, described as friendly, courteous, and polite, strive to go above and beyond, ensuring that each guest feels comfortable and well-cared for during their visit. Whether it is a young woman at check-in or a gentleman at the breakfast counter, the professional and polished team consistently makes a positive impact, reinforcing the hotel’s reputation for service excellence.
Yes, Comfort Inn & Suites has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Comfort Inn & Suites.
No, Comfort Inn & Suites doesn't allow dogs.
No, parking facilities aren't available at Comfort Inn & Suites.