Serways Hotel Steigerwald

Wachenroth 49.73068600, 10.72743300 , Steigerwald-süd (Show on Map)
7.7
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsSerways Hotel Steigerwald receives considerable praise for its strategically convenient location along Germany's A3 highway, making it an ideal stopover for travelers on long road trips or business journeys. The ease of access and proximity to a gas station and rest stop further enhance its convenience, despite temporary construction causing some accessibility and parking issues.

Guests are generally satisfied with the breakfast offerings, describing it as affordable, varied and abundant. Breakfast is served buffet-style from 6 am, providing a wide range of fresh and delicious options. However, some note that it could be sparse on occasion and may lack variety. The dinner situation is less favorable with limited options after 8 PM and the nearby restaurant closing early or facing staff shortages, leading to a somewhat mediocre and limited dining experience.

The hotel rooms receive high marks for cleanliness, modern furnishings and effective soundproofing against highway noise, ensuring a peaceful stay. They are described as spacious, tidy and well-equipped with clean and pleasant bathrooms. Some minor issues such as noisy air conditioning and limited electrical outlets are mentioned, but these do not significantly detract from the positive feedback on room quality and décor.

Cleanliness stands out as a strong point for Serways Hotel Steigerwald with guests frequently highlighting the spotless condition of rooms and bathrooms. The modern and well-maintained facilities contribute to a comfortable and pleasant atmosphere, underscoring the hotel's high hygiene standards.

The hotel's staff, particularly at reception, are often commended for their friendliness and helpfulness. Check-in and check-out processes are smooth and efficient, enhancing the overall guest experience. However, service in the self-service restaurant and cafeteria sometimes falls short with reports of less friendly interactions and occasional unannounced room visits.

The beds at Serways Hotel Steigerwald are generally appreciated for their comfort and cleanliness, although there are mixed opinions on mattress firmness. While many find the beds very comfortable, some guests feel the mattresses are too hard, which could be a consideration for those preferring softer bedding options.

In summary, Serways Hotel Steigerwald is highly regarded for its excellent location, clean and well-maintained facilities and friendly staff, making it an ideal choice for a restful stopover along the A3 highway. Despite some dining limitations and mixed opinions on bed comfort, the overall guest experience is favorable.
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Room Types
Single Room Soundproofed room with cable TV, a work desk, and an en suite bathroom.

Double or Twin Room Soundproofed room with cable TV, a work desk, and an en suite bathroom.

Family Room The family room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The family room offers a wardrobe, a carpeted floor, heating, a flat-screen TV with cable channels, as well as an inner courtyard view. The unit has 4 beds.

Guest Reviews
7.7
Good
Location
Serways Hotel Steigerwald offers an excellent location for travelers seeking a convenient overnight stay along Germany's A3 highway. With its strategic placement just off the highway, it proves to be a perfect pit stop, especially for those on long road trips through Germany or en route to destinations like Austria, Italy or Croatia. Guests frequently praise the ease of access and the hotel’s effectiveness for quick onward travel.

Despite being so close to the highway, the hotel rooms are well-insulated against noise, ensuring a peaceful night's sleep. The location is also ideal for business travelers and those on long-haul journeys, providing a comfortable and clean environment to rest. The nearby gas station and rest stop add to the convenience, making it an ideal transit spot.

However, ongoing construction work has caused some accessibility issues and parking inconveniences with some guests having to park at a distance or navigate through detours. These disruptions have led to some frustration among visitors, particularly those unaware of the construction beforehand.

Overall, Serways Hotel Steigerwald is highly regarded for its prime location and suitability for short, restful stopovers. Despite temporary construction-related challenges, its benefits for road-weary travelers are widely acknowledged.

Breakfast
The breakfast at Serways Hotel Steigerwald has received a generally positive response from guests. Many have praised it for being affordable with some describing it as a very good and good value for money option. The breakfast is typically served in an adjacent building, which some guests find convenient. The buffet style is appreciated for its richness and variety, offering unlimited servings starting from 6 am. Several guests noted that the breakfast includes diverse and delicious options and is sufficient and fresh.

Despite the otherwise favorable comments, there were some critiques. A few guests mentioned that the breakfast could be limited and in some cases, more variety could be desired. There were also instances where guests found the breakfast a bit sparse or expensive. Another repeating point was the closure or unavailability of breakfast on certain occasions.

Overall, the convenience of a nearby rest area offering breakfast, the reasonable price and the ample choice provided at the buffet left a positive impression on the majority of guests.

Dinner
Serways Hotel Steigerwald offers limited dining options, particularly in the evenings. Guests have noted that the hotel's on-site dining is minimal with a fast food-like selection and mostly fried foods or cold sandwiches available after 8 PM. The nearby highway restaurant closes early at 9 PM and at times has been closed due to staff shortages or other reasons, leaving travelers with no dining options upon late arrival. However, some guests enjoyed meals at the adjacent restaurant, which provides a more varied menu and a 10% discount for hotel guests. Despite some reviews mentioning the convenience and selection at the neighboring grill, others found the quality of the food to be mediocre and advised against it. Overall, while there are some opportunities for meals nearby, the dining experience has been described as generally limited and not always satisfying.

Rooms
The rooms at Serways Hotel Steigerwald are generally well-regarded for being clean, functional and quiet, making them ideal for a short stay or a stopover during transit. Many guests appreciated the modern furnishings and the overall upkeep, noting that the rooms, including family rooms, are often spacious, tidy and well-equipped. The bathrooms, in particular, received positive feedback for being clean and pleasant. The hotel's new facilities and soundproof windows further enhance the guest experience, ensuring tranquility despite the proximity to the highway.

While some guests mentioned minor issues such as noisy air conditioning, limited electrical outlets and occasionally small room sizes, these did not overshadow the overall positive impressions. The rooms' insulation against both noise and external weather conditions was highlighted as a significant plus. The decor was often described as modern and well-designed, contributing to a pleasant aesthetic.

In summary, Serways Hotel Steigerwald offers clean, well-maintained and adequately equipped rooms that cater well to guests looking for a convenient and restful one-night stay.

Beds
The reviews of the beds at Serways Hotel Steigerwald highlight a mix of experiences, predominantly leaning toward positive feedback. Guests lauded the beds for their comfort, noting they were able to sleep well with no noise disturbance and enjoyed a good room climate and air conditioning. Cleanliness was frequently mentioned with bed linens described as clean and lovely. The majority of guests agreed that the mattresses were of good quality with several labeling the beds as great, high quality and very comfortable. Single beds received positive remarks and the bedding was commended for its comfort.

However, a notable number of guests found the mattresses too hard, indicating a preference for softer options. Some guests specifically mentioned the hard mattresses detracting from their overall comfort, while a few pointed out issues with the plastic mattress protectors and small, soft pillows. Overall, while the beds generally received favorable reviews for their comfort and cleanliness, potential guests who prefer softer mattresses might want to take note of the varying opinions on mattress firmness.

Cleanliness
Serways Hotel Steigerwald has garnered praise for its impressive cleanliness, which consistently stands out in guest reviews. Visitors repeatedly mention the hotel’s modern and tidy facilities, highlighting the spotless nature of the rooms and bathrooms. The accommodation is described as exceptionally clean, spacious and well-maintained with many noting the comfortable and soundproof rooms despite the proximity to the highway. The hotel’s hygiene standards are rated highly with clean towels and a thorough cleaning regimen before check-out.

The overall atmosphere is marked by cleanliness and a contemporary feel, which adds to the guests’ comfort. Reviews emphasize the neat and orderly condition of the rooms and communal areas, contributing to a pleasant and hassle-free stay. This attention to detail in cleanliness is a strong point for Serways Hotel Steigerwald, making it a satisfactory choice for travelers seeking a clean and modern place to stay.

Staff
Serways Hotel Steigerwald appears to have a notably friendly and dedicated team, particularly at check-in and reception. Many reviews highlight the friendliness and helpfulness of the staff with phrases such as accommodating staff, very friendly employees and excellent reception staff frequently mentioned. Guests appreciated the clear explanations during check-in, the fast key handover and the helpfulness at check-out, indicating a streamlined and courteous approach to service.

However, the reviews do reflect some inconsistencies, especially in other areas like the self-service restaurant and cafeteria. Some guests noted that staff in these sections were less friendly and sometimes even rude or unhelpful. Instances of poor assistance and a lack of proper directions were also pointed out, alongside occasional complaints of unannounced room visits and communication barriers.

Despite these drawbacks, the overall impression of the hotel staff leans towards positive, especially in terms of reception and housekeeping. Courteous interactions, flexibility during check-in and check-out and a diligent work ethic contribute to a generally favorable experience for guests staying at the Serways Hotel Steigerwald.


No, Serways Hotel Steigerwald doesn't have any pool.

No, a spa isn't available at Serways Hotel Steigerwald.

Yes, Serways Hotel Steigerwald welcomes dogs.

No, parking facilities aren't available at Serways Hotel Steigerwald.

No, Serways Hotel Steigerwald doesn't have a gym.

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