4-Star HotelSummary of reviews related to the '4 Star' categoryNestled in the picturesque Yverdon-les-Bains, the Grand Hotel et Centre Thermal offers a blend of charm and thermal relaxation. Despite being classified as a four-star hotel, guest feedback indicates a discrepancy in the expected standards. The facilities and services reflect the four-star status, yet the absence of air conditioning and dated room decor detracts from the experience. Visitors noted the lack of in-room amenities such as a snack service after 7:00 PM and found the quality of food items and breakfast offerings below par for a hotel of its class.
The building itself evokes mixed feelings; while some appreciated the overall comfortable ambiance, others found it aged and lacking modern touches. Bedding and room cleanliness, including stained carpets and dusty fans, were points of concern. Staff responsiveness also varied, especially in housekeeping, which sometimes struggled with guest requests.
On a positive note, when considering the hotel within the broader price-performance spectrum, it holds up well, providing satisfactory service levels that align with its price point. While the property does manage to maintain a basic four-star level, many guests expected more upscale comfort and a fresher appearance. Given this mix of feedback, the Grand Hotel et Centre Thermal in Yverdon-les-Bains offers a generally pleasant stay but may fall short for those seeking a quintessential four-star luxury experience.
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