De Lux Gästehaus Völklingen
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsDe Lux Gästehaus Völklingen is centrally located, offering guests a practical base for accessing the city's main attractions and amenities. Its position near a main roundabout ensures good connectivity, though the noise from the busy surroundings may not suit those seeking a quiet stay. Guests generally find this location convenient for exploring the area.
In terms of accommodations, the guesthouse provides rooms that are spacious and initially clean, creating a welcoming environment. The furnishings are simple but functional, and while some travelers find the beds comfortable, others have expressed concerns about mattress quality and cleanliness. Despite initial impressions of cleanliness, there are areas such as bathrooms, exterior spaces, and kitchens that could benefit from more attention, with issues like soap residues, used bedding, and strange odors reported.
Interactions with the staff receive mixed reviews. Many appreciate the friendliness and helpfulness of the staff, highlighting their accommodating nature and effective remote communication. However, the lack of a consistent physical presence and occasional lapses in responsiveness can detract from the overall guest experience.
The guesthouse has faced challenges with providing a consistent breakfast service. Guests have reported confusion and unmet expectations, often due to unclear communication and a lack of staff presence during breakfast times. This inconsistency has led to disappointment for those expecting a reliable breakfast experience.
While De Lux Gästehaus Völklingen offers several positive aspects, including its convenient location and welcoming rooms, there are notable areas for improvement, particularly in terms of cleanliness, staff presence, and the breakfast experience, to enhance the overall guest satisfaction.
In terms of accommodations, the guesthouse provides rooms that are spacious and initially clean, creating a welcoming environment. The furnishings are simple but functional, and while some travelers find the beds comfortable, others have expressed concerns about mattress quality and cleanliness. Despite initial impressions of cleanliness, there are areas such as bathrooms, exterior spaces, and kitchens that could benefit from more attention, with issues like soap residues, used bedding, and strange odors reported.
Interactions with the staff receive mixed reviews. Many appreciate the friendliness and helpfulness of the staff, highlighting their accommodating nature and effective remote communication. However, the lack of a consistent physical presence and occasional lapses in responsiveness can detract from the overall guest experience.
The guesthouse has faced challenges with providing a consistent breakfast service. Guests have reported confusion and unmet expectations, often due to unclear communication and a lack of staff presence during breakfast times. This inconsistency has led to disappointment for those expecting a reliable breakfast experience.
While De Lux Gästehaus Völklingen offers several positive aspects, including its convenient location and welcoming rooms, there are notable areas for improvement, particularly in terms of cleanliness, staff presence, and the breakfast experience, to enhance the overall guest satisfaction.
Guest House with Free Wi-Fi
Small Guest House
Guest Reviews
De Lux Gästehaus Völklingen boasts a central and convenient location, making it easy to access the city's main attractions and amenities. Positioned right on the edge of the city center, the property offers guests a practical home base for exploring the area. The guesthouse is directly at a main roundabout, which facilitates travel and connectivity. However, the proximity to a busy intersection and railway line means that the location can be quite noisy, which might affect the comfort of guests looking for a peaceful retreat. Despite the bustling surroundings, travelers have commented on the accessibility and ease with which they can reach their points of interest from the guesthouse. While the location is advantageous for those who prioritize convenience, the noise level can be a consideration for potential guests.
De Lux Gästous Völklingen seems to have faced significant challenges in delivering a consistent breakfast experience for its guests. Despite advertisements suggesting breakfast availability, many guests reported an absence of this service. Attempts to secure breakfast often resulted in confusion, with guests receiving no communication regarding breakfast arrangements or discovering that promised breakfasts were canceled unexpectedly. The lack of staff presence further exacerbated the situation, leaving some guests unable to even prepare a simple cup of tea. This inconsistency and lack of clarity have led to disappointment among visitors who expected a standard, reliable breakfast service during their stay.
De Lux Gästehaus Völklingen offers rooms that are generally spacious and clean upon check-in, creating a welcoming atmosphere for guests. The furnishings are simple yet functional, providing the essentials for a comfortable stay. Despite being somewhat older, the furniture does not detract from the overall pleasantness of the room. Guests appreciate the comfort of the beds, though experiences with the mattresses vary, with some finding them comfortable and others noting issues with spring support. The cleanliness of the rooms initially impresses guests, but isolated concerns such as leftover items from previous occupants and an occasional musty smell can be drawbacks. Overall, the rooms provide a satisfactory stay, balancing comfort and functionality.
De Lux Gästehaus Völklingen offers a mixed experience when it comes to its beds. Several reviews highlight the comfort of the beds, which can provide guests with a restful night's sleep. However, there are notable concerns regarding the condition of the mattresses and cleanliness issues. Some mattresses are described as saggy or rock hard, and at times they feel worn out, with springs pressing uncomfortably into the back. Cleanliness is a recurring concern, with reports of beds being full of hair and even insects, detracting from the experience. Additionally, there's mention of beds smelling and a lack of sheets in some rooms, which could be improved for enhanced guest satisfaction. While some guests have found the beds satisfactory, the conditions vary, suggesting a need for more consistent quality in the bed arrangements. Despite these challenges, the overall cleanliness of the rooms offers a positive aspect for guests.
De Lux Gästehaus Völklingen appears to have a mixed reputation concerning its cleanliness, based on guest reviews. Many visitors found the rooms to be clean, with some even describing them as very clean, cozy, and tip-top upon arrival. The cleanliness of the bathrooms received positive mentions, with some guests noting them as fine and clean. However, several reviews highlighted concerning issues such as dirty floors, worn-out mattresses, and unclean carpets. Guests also reported issues like soap residues being left behind, bedding appearing used before, and strange odors in the bathrooms. The exterior of the house and some areas, like the kitchen, were described as incredibly run down and dirty. Noise from the nearby heavily trafficked roundabout, combined with insufficient soundproofing from simple windows, was a point of discomfort for some guests. Overall, while some aspects of De Lux Gästehaus Völklingen meet cleanliness expectations, there are notable areas for improvement to enhance the guest experience.
The guest reviews for 'De Lux Gästehaus Völklingen' reveal a mix of experiences regarding the staff interactions. Many visitors appreciated the friendliness and helpfulness of the staff, highlighting their accommodating nature and uncomplicated assistance, particularly when addressing complaints. Guests noted that the staff could be quickly reached by phone, offering flexibility with self-check-in regardless of the arrival time.
However, the reviews also highlight some inconsistencies. Several guests experienced a lack of physical presence from the staff, mentioning that the property lacks a consistent point of contact, and in some instances, there was no staff onsite, even when breakfast was booked. For some, communication issues were evident, as the landlord was sometimes unresponsive, especially beyond midnight. During the check-in process, a few guests encountered unfriendly interactions or no face-to-face encounters at all.
Overall, while guests commend the staff's friendly demeanor when engaged, the reliance on remote communication and occasional lapses in responsiveness left room for improvement in the overall guest experience.
Location Show Map
Location
Breakfast
Rooms
Beds
Cleanliness
Staff
However, the reviews also highlight some inconsistencies. Several guests experienced a lack of physical presence from the staff, mentioning that the property lacks a consistent point of contact, and in some instances, there was no staff onsite, even when breakfast was booked. For some, communication issues were evident, as the landlord was sometimes unresponsive, especially beyond midnight. During the check-in process, a few guests encountered unfriendly interactions or no face-to-face encounters at all.
Overall, while guests commend the staff's friendly demeanor when engaged, the reliance on remote communication and occasional lapses in responsiveness left room for improvement in the overall guest experience.
No, De Lux Gästehaus Völklingen doesn't have any pool.
No, a spa isn't available at De Lux Gästehaus Völklingen.
No, De Lux Gästehaus Völklingen doesn't allow dogs.
No, parking facilities aren't available at De Lux Gästehaus Völklingen.
No, De Lux Gästehaus Völklingen doesn't have a gym.
Location Show Map
More Options
