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Summary of reviewsHotel Hito, located in the heart of Vitoria, offers an exceptional base for exploring the city with its proximity to the historic old town, major tourist attractions and convenient transport links. Guests appreciate the central positioning, allowing easy access to Plaza de la Virgen Blanca, Florida Park, Gran Vía and various high-quality restaurants and bars. The hotel combines modern design with cleanliness, featuring comfortable beds and well-maintained facilities. The ease of check-in through a convenient online system adds to the smooth experience, bolstered by nearby public parking and reasonable pricing, making it an economical choice.
Despite some mixed feelings about room sizes, many guests find the rooms at Hotel Hito to be clean, well-equipped with modern amenities and comfortable. The soundproofing is effective and additional touches like large TVs with Netflix and small balconies are appreciated. While minor concerns such as limited storage and occasional noise from the streets exist, the overall comfort and functionality of the rooms are commendable.
Cleanliness is a standout feature at Hotel Hito. Rooms and facilities are consistently described as spotless with new and functional bathrooms. The cleaning staff receive high praise for their thorough and friendly service, maintaining daily cleanliness with attention to detail. Minor issues like stained walls or occasional dirt in specific areas do not detract significantly from the overwhelmingly positive assessments.
Hotel Hito's staff are generally praised for their friendliness and helpfulness, especially the cleaning crew. Efficient communication, particularly via WhatsApp, enhances the guest experience by facilitating smooth check-ins and resolving issues promptly. Although the physical absence of staff at reception can lead to a sense of impersonal service for some, most problems are resolved satisfactorily when contact is made.
The WiFi service at Hotel Hito receives mixed reviews with many guests applauding its speed and reliability in certain areas. However, there are instances of slow or intermittent connectivity and lack of access in specific rooms, highlighting areas needing improvement. Nonetheless, the ability to contact staff via WhatsApp is a highly appreciated feature.
The beds at Hotel Hito are largely deemed comfortable and clean, providing a restful night's sleep. Praise for the quality bedding and mattress is common, although opinions on the pillows vary, suggesting room for improvement in this regard.
As an adults-only destination, Hotel Hito offers a refreshing retreat ideal for young travelers and those seeking a lively atmosphere without the hustle and bustle of families. The hotel's streamlined check-in process and practical amenities, despite the absence of an on-site staff or cafeteria, contribute to a relaxing and enjoyable stay.
Overall, Hotel Hito is well-regarded for its outstanding location, cleanliness and value for money, making it a top recommendation for travelers seeking a strategically placed and comfortable accommodation in Vitoria. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel with Parking
Cheap Hotel
Hotel for Adults Only
Small Hotel
Room Types
Double RoomDesigned for your comfort.
Our Double Room features elegant decor and all the modern amenities you need for a pleasant experience. The vibrant soul of Vitoria. Ideal for couples or friends looking for a quiet retreat in the heart of the city. Imagine entering a space that embraces you like home, but with that elegant touch that screams "I'm on vacation!"
(Or escaping the boss, we don't judge).
The private bathroom is your own mini-spa, with a hairdryer and toiletries to make you look spectacular.
Twin RoomOffering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. This twin room offers heating and a flat-screen TV. The unit offers 2 beds.
Budget Double RoomWelcome to the Economy Double Room at Hotel Hito.
Where your budget and your comfort go hand in hand without an awkward handshake!
Keep in mind that this is the most economical room because it's the smallest. The bathroom and shower are also smaller than the rest (don't say you didn't know).
Here, the decor is simple but stylish, like that friend who always dresses well with little and never asks to borrow. The bed is comfortable and cozy, perfect for resting after a day exploring Vitoria. Especially recommended for travelers with little luggage at a very affordable price.
The Economy Double Room is perfect for couples, friends, or anyone who wants to explore Vitoria without breaking the bank.
Guest Reviews
7.6
Good
Location
Hotel Hito boasts an enviable location in the heart of Vitoria, making it an ideal base for exploring the city. Guests repeatedly highlight its proximity to the historic old town, major tourist attractions and convenient transport links such as the train station and bus stops connecting to the airport.
The central positioning means visitors can easily stroll to the Plaza de la Virgen Blanca, Florida Park, Gran Vía and various high-quality restaurants and bars. The hotel is also described as being clean and modern with comfortable beds and well-maintained facilities.
The ease of check-in, facilitated by a convenient online system, adds to the overall comfortable and hassle-free experience. There's public parking available nearby, which, combined with the hotel's reasonable pricing, makes it an economical choice.
For those looking for a strategically placed accommodation to explore Vitoria, Hotel Hito’s outstanding location and value for money make it a top recommendation.
Rooms
The rooms at Hotel Hito evoke mixed feelings among guests, largely due to their size. Most reviewers agree that while the rooms and bathrooms are extremely small, they are impressively clean and thoughtfully equipped with modern amenities. Comfortable beds and effective soundproofing often make up for the cramped quarters. The hotel’s location is praised for its convenience. Despite the space constraints, the rooms are well-decorated with a modern touch and include functional details such as large TVs with Netflix, numeric access and essential bathroom amenities.
Guests appreciate the cleanliness and newness of the bathrooms, though the showers are notably tiny. The limited storage space and lack of closets are consistent points of feedback. Some rooms have small balconies, adding a pleasant touch to the overall experience. While complaints about noise from the streets and thin walls are frequent, the heating and cleanliness of the rooms generally receive positive remarks. Issues like occasional odors from the plumbing and outdated decorations do crop up, though they are less common.
Overall, Hotel Hito offers a practical and clean stay with well-thought-out amenities, but the small room sizes might not be ideal for longer stays or guests seeking spacious accommodations.
Beds
The beds at Hotel Hito have received predominantly positive feedback from guests. Many reviews highlight the comfort and cleanliness of the beds with terms like "very comfortable," "super comfortable," and "good mattress" frequently mentioned. Guests appreciate the quality bedding and spaciousness of the beds with some noting that they were ideal for a restful night's sleep.
Despite the overwhelming praise, some consistent issues were noted. While the beds are generally comfortable, the pillows have received mixed reviews. Some guests found the pillows comfortable, while others described them as too thin, hard or high. There were occasional mentions of beds being noisy, unstable or having varying levels of comfort, though these comments were in the minority.
Overall, the bedding at Hotel Hito seems to meet most guests' expectations, securing high marks for comfort and cleanliness, although improvements in pillow selection could enhance the overall sleeping experience.
Cleanliness
Hotel Hito has received consistent praise for its cleanliness from past guests. Numerous reviews highlight the hotel's very clean and well-maintained rooms and facilities. Guests frequently describe the rooms as spotless and the bathrooms as quite new and functional. The cleaning staff have been commended for their friendly and thorough service, maintaining cleanliness on a daily basis. Despite some isolated instances of inadequately cleaned areas like stained walls, dusty fans and clogged sinks, the general consensus remains positive.
Guests appreciate the comfortable and clean beds as well as the overall comfort and coziness of the accommodation. Clean towels and bed linens are regularly provided, contributing to a pleasant stay. Additionally, the hotel's central location and convenience, especially the online check-in process, are points of satisfaction for guests.
However, the reviews also mention some areas for improvement. A few guests noted dirt in specific areas such as the shower and occasional issues like spider webs or hot room temperatures. Despite these minor setbacks, the overall assessment of cleanliness and comfort at Hotel Hito is highly favorable, making it a well-regarded choice for travelers seeking a tidy and conveniently located accommodation.
Staff
Hotel Hito's staff reviews reveal a mixed bag of experiences highlighted predominantly by positive sentiments regarding their friendliness and helpfulness. Most notably, the cleaning crew received high praise for their thoroughness and warm interactions. Many guests appreciated the efficient communication, particularly via WhatsApp, which handled check-ins, provided necessary details and resolved issues swiftly. This method proved to be beneficial for many, facilitating smooth and contactless management.
However, there were notable criticisms concerning the physical absence of staff, especially at reception, creating a sense of impersonal service for some visitors. Instances where guests needed immediate assistance sometimes led to frustration, although problems were generally resolved satisfactorily when contact was made. A few guests had issues with specific staff members, citing unfriendly or unhelpful interactions.
Despite these gaps, the overall impression was that Hotel Hito's staff, when available, provided excellent customer service and maintained good communication, ensuring a pleasant stay for most guests. The majority found the staff, particularly those cleaning, to be a key positive aspect of their experience.
Wi-Fi
Hotel Hito has received mixed reviews regarding its wifi services. Guests have praised the hotel for offering fast and reliable wifi in some instances, noting that the connectivity worked perfectly in certain areas. Others have found the wifi service good with coverage that allowed them to stay connected satisfactorily. The capability to contact the staff through WhatsApp is an appreciated feature that adds ease to communication.
However, several reviews highlight areas needing improvement. Issues such as slow or intermittent wifi, lack of access in specific rooms and overall poor performance have been pointed out by some guests. Reports of the wifi being non-existent in some places and missing passwords indicate inconsistencies in the service. Furthermore, some reviewers felt that wifi coverage across the property could be better. While the television service is often praised, the suggestion to ensure it is connected to the internet consistently underlines the need for a more reliable wifi system throughout the hotel.
Adult Only
Nestled centrally, Hotel Hito is a value-oriented, adults-only destination perfect for young travelers seeking a lively atmosphere. The hotel's streamlined check-in process via WhatsApp ensures a hassle-free arrival. It boasts practical amenities like reliable WiFi, which has been praised consistently along with cleanliness and communication.
While there isn't staff on-site or a cafeteria, the location makes it easy to venture out for meals and entertainment. Despite the lack of an elevator and the presence of a narrow staircase, the overall cleanliness and central placement make it a worthwhile choice for short stays, lasting two or three nights.
The adults-only ambiance creates a refreshing escape, free from the bustle of families and children, making it an ideal retreat for those wanting to enjoy their stay undisturbed.
No, Hotel Hito doesn't have any pool.
No, a spa isn't available at Hotel Hito.
No, Hotel Hito doesn't allow dogs.
Yes, parking facilities are available at Hotel Hito.