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Relais Santa Caterina Hotel

Viterbo , Strada Pian Di Tortora Snc (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Relais Santa Caterina Hotel, located just a few kilometers from Viterbo in the scenic Tuscia area, offers a tranquil retreat blending convenience and countryside serenity. Nestled in nature's lap, it provides easy access to Viterbo and nearby thermal baths with guests appreciating the peaceful ambiance and well-kept green surroundings.

Guests consistently praise the breakfast for its variety, quality and fresh, local ingredients, enhanced by the friendly and attentive service. The beautiful garden setting further elevates the breakfast experience. Although some suggest an improvement in savory options, the overall delight of the morning meal stands out.

Dinner at the hotel receives acclaim for its stunning, high-quality cuisine and excellent service, although some diners note the limited menu and higher prices. The restaurant’s closure on certain days is mitigated by the recommendation of an affiliated nearby trattoria, ensuring guests enjoy a remarkable culinary experience.

Rooms are generally well-received for their cleanliness, spaciousness and comfort, particularly the family rooms with their welcoming decors and cozy ambiance. However, some guests mention issues such as insufficient light, dated decor and small bathrooms. Despite minor inconveniences, the overall quality/price ratio is considered favorable.

Cleanliness is a standout quality with meticulous maintenance extending to the gardens and pools. The property exudes a welcoming ambiance bolstered by a courteous and attentive staff, ensuring a serene retreat from city life despite the no-so-ideal access road conditions.

Exceptional customer service is a hallmark of the hotel with staff members consistently noted for their professionalism, friendliness and willingness to go the extra mile. The warm and attentive atmosphere enhances guests' overall experience.

The hotel's pool facilities receive high praise for their beauty and maintenance, featuring both an outdoor pool nestled among olive trees and a romantic indoor heated pool. Families especially appreciate the convenient pools and the surrounding relaxation areas.

Secure parking is appreciated despite its limited space. Family-friendly amenities, welcoming staff, spacious family rooms and an enjoyable pool environment make the hotel an ideal choice for families. The hotel also provides comfortable beds—even though firmness preferences vary among guests, the general sentiment favors a restful sleep experience.

Overall, the Relais Santa Caterina Hotel combines luxury with a warm, inviting atmosphere, offering a serene escape with excellent dining, top-notch cleanliness and commendable service, making it a top choice for both families and couples exploring the Viterbo region.
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Luxury Hotel

Set within an old 18th-century farmhouse, this hotel offers a refined ambiance with elegant furnishings. It features a seasonal outdoor pool, a park, and upcoming spa facilities including a Jacuzzi, sauna, and salt grotto.

Hotel for Honeymoon

This hotel offers a secluded and romantic setting, perfect for couples seeking a peaceful retreat. The elegant rooms and serene environment contribute to a memorable honeymoon experience.

Family Friendly Hotel

This hotel provides a relaxing environment with amenities suitable for families, including a swimming pool. The spacious rooms and serene location make it ideal for a peaceful family getaway.

Romantic Hotel

The hotel's secluded location and tranquil ambiance make it a great choice for couples seeking privacy and relaxation.

Hotel with Swimming Pool

This hotel offers a seasonal outdoor swimming pool, providing a refreshing escape during warmer months. The pool area is complemented by a garden and a shared lounge, enhancing the overall relaxation experience.

Outdoor Pool

Hotel with Parking

Set outside the city center, this hotel provides free private parking and offers indoor parking facilities for guests.

Accessible Hotel

Relais Santa Caterina Hotel provides specific accessible bathroom features, including an accessible shower, toilet, and bathroom for disabled guests.

4-Star Hotel

This hotel is appreciated for its tranquil setting and well-maintained facilities, making it a comfortable and high-quality option.

Hotel with Outdoor Pool

This hotel offers a seasonal outdoor swimming pool set within a garden, providing a pleasant environment for guests to swim and relax outdoors. Free private parking is also available.

Hotel Taking Steps Towards Sustainability

Business Hotel

Small Hotel

Room Types

Junior Suite The pool with a view is the standout feature of this suite. Boasting a private entrance, this air-conditioned suite includes 1 bedroom and 1 bathroom with a shower and a bidet. The suite offers a flat-screen TV with satellite channels, soundproof walls, a wardrobe, a safe deposit box as well as garden views. The unit has 2 beds.

Queen Room with Pool View This double room's standout feature is the pool with a view. Offering bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a wardrobe as well as garden views. The unit has 1 bed.

Deluxe Double Room The pool with a view is a top feature of this double room. Featuring bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a wardrobe as well as garden views. The unit has 1 bed.

Deluxe Triple Room The pool with a view is the standout feature of this triple room. Featuring bathrobes, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned triple room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a wardrobe as well as garden views. The unit has 2 beds.

Double Room with Garden View Featuring bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a wardrobe as well as garden views. The unit has 1 bed.

Deluxe Queen Suite Featuring a private entrance, this air-conditioned suite comprises 1 living room, 1 separate bedroom and 2 bathrooms with a shower and a bidet. Boasting a balcony with garden views, this suite also provides soundproof walls and a flat-screen TV with satellite channels. The unit offers 2 beds.

About Relais Santa Caterina Hotel

License: 056, IT056059A1XUSE5PZA

Guest Reviews

8.4

Very Good

Location

Located just a few kilometers from Viterbo, Relais Santa Caterina Hotel offers a tranquil retreat away from the city's hustle and bustle. Nestled at the gates of Viterbo in the scenic and serene area of Tuscia, the hotel blends the convenience of proximity to the city center with the peace of the countryside. Visitors appreciate the serene ambiance, describing it as an oasis of peace surrounded by greenery.

The hotel is strategically placed—just a 10-minute drive from the heart of Viterbo and a few minutes from the Bullicame thermal baths. It provides easy access to local attractions while ensuring a relaxing escape from urban chaos. The countryside location makes it an idyllic spot for unwinding and soaking in nature, making it particularly appealing for those wanting to steer clear of city noise.

The hotel features beautiful, well-managed and clean structures immersed in nature. Guests also find the setting perfect for relaxing days, thanks to the well-kept garden and clean organized pool. With private and secure parking and a rustic yet refined atmosphere, the hotel strikes a balance between convenience and tranquility.

In summary, Relais Santa Caterina Hotel offers a peaceful, countryside retreat just a stone's throw from Viterbo, making it an excellent base for exploring Tuscia's cultural and natural beauty.

Breakfast

The breakfast experience at Relais Santa Caterina Hotel is generally highly praised by guests, highlighting its variety and quality. Many reviews commend the breakfast for being good, plentiful and very diverse with an impressive range of sweet and savory options. Freshly baked croissants, homemade pastries, fresh and dried fruits and other continental breakfast staples are frequently mentioned markers of quality. Additionally, the inclusion of local and homemade items, such as doughnuts and tarts, further enhances the offering.

Several guests point out the exceptional service, kindness and availability of the staff, which adds to the delightful breakfast experience. The breakfast setting, often described as overlooking a beautiful garden, also receives positive remarks. However, there are some mentions of areas for improvement, such as the need for more savory options, reconsideration of the breakfast variety and addressing occasional wait times.

Overall, the breakfast at Relais Santa Caterina Hotel is appreciated for its abundance, variety and the attentive service provided by the staff, making it a strong aspect of the guests' stay.

Dinner

The dinner experience at Relais Santa Caterina Hotel has garnered a wealth of positive feedback. Guests have lauded the opportunity to enjoy meals on-site, praising the excellent cuisine and calling the food "stunning" and "exquisite." The homemade cakes available at breakfast also received commendation for their simplicity and authenticity.

Despite occasional comments on the limited dinner menu and its lack of visibility, the overall dining experience has been highly regarded with special mentions of the top-tier restaurant service. The quality of the dishes and the extensive wine selection contribute significantly to a memorable dining experience.

However, it's noted that the restaurant can be on the expensive side with some guests mentioning high prices and a few finding them to be outrageously high. The restaurant's closure on Mondays and Sundays may be an inconvenience, but this is mitigated by the availability of a nearby affiliated trattoria, which has been recommended by guests.

Overall, the dining experience at Relais Santa Caterina Hotel stands out for its excellent quality, warm service and genuine meal offerings, despite the higher price point and limited menu options.

Rooms

Relais Santa Caterina Hotel offers a mixed experience when it comes to its rooms. Many guests have praised the rooms for being clean, welcoming and meticulously detailed. Spacious interiors and comfortable decor seem to be common highlights with numerous mentions of very nice bathrooms and comfortable mattresses and pillows adding to the appeal. The family rooms, especially those on the top floor, are noted for being spacious, quiet and well-furnished. Some suites even feature private gardens and are spread over two floors, creating a luxurious atmosphere.

Guests also appreciate the hotel's delightful outdoor area with a pool and the decor that is cozy and warm. An upgrade upon arrival appears to be a pleasant surprise for some with mentions of larger, well-maintained rooms and excellent breakfasts.

However, there are also some inconsistencies that guests have noted. Certain rooms, described as dark or minimally furnished, might not meet all visitors' expectations. A lack of sufficient brightness and dated decor has been pointed out by a few guests. Bathrooms, though clean, can be on the smaller side with some having issues such as broken shower supports or being tiny compared to the room size. The absence of wardrobes and challenges with narrow staircases without elevators could be inconvenient, particularly for those with much luggage or mobility concerns.

Despite these shortcomings, the quality/price ratio is deemed honest, making Relais Santa Caterina Hotel a worthwhile choice for those who appreciate comfort and well-maintained spaces but can tolerate some room for improvement in amenities and furnishing.

Beds

At Relais Santa Caterina Hotel, many guests have praised the beds for their exceptional comfort. Descriptions of the beds often highlight them as excellent, super comfortable and ideal for a good night’s sleep. Several guests specifically mentioned the beds as high-quality and the mattresses and pillows as very comfortable. However, not every review was glowing; a few guests found the mattresses too firm for their liking, which seems to be a matter of personal preference. Some pointed out that the beds were not the most comfortable compared to those in other places during their travels with particular mentions of an Ikea bed and smaller bed sizes. Despite these varied opinions on the firmness of the mattresses, the general consensus remains that the hotel provides a cozy and restful sleep experience for most visitors.

Cleanliness

Relais Santa Caterina Hotel receives high praise for its impeccable cleanliness and well-maintained premises. Guests consistently highlight the top-notch care given to every detail, emphasizing the hotel's spotlessness and well-kept structure. The rooms are described as cozy, comfortable and exceptionally clean, ensuring a pleasant stay immersed in nature's tranquility. The entire establishment exudes a welcoming ambiance, further enriched by the courteous and attentive staff. Guests appreciate the serene environment, perfect for relaxation away from city life. The breakfast is also noted to be impeccable, completing the experience at this very beautiful and inviting hotel. One minor downside mentioned is the unpaved access road, which is lined with lingering garbage. However, the overall experience at Relais Santa Caterina remains overwhelmingly positive with cleanliness, friendliness and meticulous attention to detail as standout qualities.

Staff

The Relais Santa Caterina Hotel excels in customer service, receiving numerous accolades for its staff's professionalism, friendliness and attentiveness. Guests consistently mention the welcoming atmosphere created by the team, from the managers to the general staff. The hotel's personnel are noted for their exceptional kindness, attentiveness to customer needs and willingness to go above and beyond, such as offering breakfast during early check-ins.

Visitors frequently highlight the courteous and helpful nature of the staff, including the managers Cristiano, Massimiliano and their family, who play a significant role in making guests feel at home. The dining room personnel also receive praise for their kindness and exceptional service. The overall sentiment is one of warmth and meticulous attention to detail, making Relais Santa Caterina Hotel stand out for its hospitality and customer care.

Pool

Relais Santa Caterina Hotel offers a captivating retreat with its impressive pool facilities, consistently praised for their beauty and maintenance. Guests appreciate the dual pool options—a lovely outdoor pool set amidst olive trees and gazebos and a heated, picturesque indoor pool, often described as romantic, especially in the evening. The outdoor pool serves as an inviting oasis of peace, perfect for relaxation on a hot day and is complemented by adjacent sauna facilities.

The hotel's commitment to careful upkeep is evident in the cleanliness and operational readiness of the pools, even as early as April. Families find the pools convenient for children, while all guests benefit from the comfortable relaxation areas. Visitors also commend the availability of towels, enhancing the poolside experience.

Adding to the charm, the hotel provides a welcoming environment with friendly staff, good food and warm, inviting accommodations. The appealing garden and extensive outdoor spaces further enhance the serene atmosphere, making the Relais Santa Caterina an ideal destination for a weekend getaway or a prolonged stay to enjoy the Viterbo region.

Parking

The Relais Santa Caterina Hotel offers secure and convenient parking options for its guests. The parking facilities are located within the garden of the property, ensuring an added layer of security, particularly since the parking area is closed at night. Although the private and free parking is a great benefit, some guests have pointed out that the parking space is quite limited, which can be an issue for larger vehicles or during peak times when there are many guests. Additionally, the road leading to the hotel might not be the most comfortable, but it is manageable. Overall, the secure internal parking is a valuable amenity for guests, despite its limited size.

Family

The Relais Santa Caterina Hotel offers a serene and friendly environment that caters exceptionally well to families with children. The establishment is meticulously maintained, providing a relaxing atmosphere ideal for family getaways. Family rooms, particularly those on the top floor, are praised for their spaciousness and tranquility. The staff's kindness and the welcoming, family-managed setting contribute to a highly pleasant stay.

For families, the hotel's pool is a notable highlight, providing a convenient and enjoyable activity for children. While some reviews mentioned minor inconveniences like the size of some rooms for three people and bathroom functionality, the overall consensus leans positively. The hotel’s inclusivity is also noted, making it a welcoming environment for everyone. The blend of family-oriented facilities and a relaxing atmosphere positions Relais Santa Caterina Hotel as a suitable choice for both couples and families seeking a comfortable stay.

Luxury

Relais Santa Caterina Hotel offers a luxurious experience with the added delight of its spa and pools. The establishment is beautifully positioned to allow guests to rest while enjoying the picturesque Viterbo region. Guests describe the setting as enchanting with a clean and operational pool available even in April. The service exudes a certain magic and luxury, providing a quality that elevates the stay. The structure itself surpasses expectations, creating a serene paradise mere kilometers from Viterbo and near the Terme dei Papi. Adding to the refined atmosphere, the hotel's interior restaurant is noted for its high quality and sophisticated wine selection.

Yes, Relais Santa Caterina Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Relais Santa Caterina Hotel.

No, Relais Santa Caterina Hotel doesn't allow dogs.

Yes, parking facilities are available at Relais Santa Caterina Hotel.

No, Relais Santa Caterina Hotel doesn't have a gym.

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