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Grão Vasco - Historic Hotel and SPA

Viseu , Rua Gaspar Barreiros (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGrão Vasco - Historic Hotel and SPA in Viseu consistently receives rave reviews for its excellent location, perfectly positioned in the heart of the city. It serves as an ideal starting point to explore the historic center and vibrant commercial areas, offering easy access to a range of restaurants and attractions. Guests are particularly impressed with the friendliness of the staff and the overall comfort of the accommodations, contributing to a pleasant experience.

Breakfast at the hotel is frequently highlighted for its quality and variety, offering a comprehensive buffet that caters to various dietary preferences, including gluten-free and regional specialties. While there are some suggestions for improvement, such as expanding juice options, most guests find the breakfast experience to be outstanding and an essential part of their stay.

The hotel's evening dining experience also receives positive feedback, with many admiring the quality and presentation of the dishes, despite a noted lack of vegetarian and vegan options. Additionally, the friendly and professional attitude of the staff enhances the dining experience, making it a noteworthy aspect of staying at the hotel.

Accommodation reviews are predominantly positive, with guests appreciating the spacious rooms, comfortable beds, and cleanliness throughout the hotel. While some find the décor dated and suggest updates, the historical charm and overall comfort remain appealing for those who appreciate a classic ambiance.

The hotel caters well to families and is accommodating to pets, adding to its attractiveness for a wide range of travelers. Guests appreciate family-friendly services like the availability of a pool and free parking, along with a welcoming atmosphere for those bringing along their furry companions.

While some facilities are noted for needing modernization to meet contemporary four-star standards, the majority of reviews commend the hotel's notable features, particularly its breakfast and pet-friendly policy. For guests seeking a charming, centrally-located hotel with top-notch service, Grão Vasco - Historic Hotel and SPA remains a popular choice.
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Hotel for Honeymoon

This historic hotel offers a charming ambiance with a large garden and swimming pool, creating a romantic and relaxing environment. Its spa facilities and central location also enhance its appeal for honeymooners.

Family Friendly Hotel

This hotel combines historical ambiance with spa facilities, providing a relaxing and culturally rich experience for families. It is also pet-friendly.

Dog Friendly Hotel

The hotel is pet-friendly and centrally located, offering recreational amenities including outdoor and indoor pools. This provides ample space and options for guests with dogs.

Romantic Hotel

As a historic hotel with a spa, it provides a unique and relaxing experience for couples. The combination of historical charm and spa amenities creates a memorable stay.

Accessible Hotel

This hotel offers a wheelchair-accessible path of travel and wheelchair-accessible parking on site. It has an elevator, facilities for disabled guests, and the entire unit is wheelchair accessible. Upper floors are accessible by elevator, and there is reserved parking, accessible toilets, and accessible rooms.

Hotel with EV Charging Stations

This hotel provides an electric vehicle charging point for guests. It is a historic hotel located in the city center and offers both indoor and outdoor pools, a garden, and a restaurant.

4-Star Hotel

Situated in a large garden, this historic hotel features an oval-shaped swimming pool and well-tended hedges. The restaurant offers large windows overlooking the green lawn, providing a relaxing atmosphere.

Hotel Taking Steps Towards Sustainability

Hotel near Nightlife Spots

Room Types

Superior Twin Room with Balcony This room features a balcony with a pool view and a private bathroom. It comes equipped with air conditioning and a minibar.

Junior Suite This elegant suite features a balcony and a private bathroom. It comes equipped with air conditioning and a minibar.

Twin Room This air-conditioned room has a private bathroom with free toiletries.

Double Room This air-conditioned room has a private bathroom with free toiletries. Please note that the extra bed is only suitable for children up to 18 years old.

Superior Double Room with Balcony This room features a balcony with a pool view and a private bathroom. It comes equipped with air conditioning and a minibar.

Triple Room This air-conditioned room has a private bathroom with free toiletries. Please note that this room cannot accommodate any extra beds.

Family Room (2 Adults + 2 Children up to 15 years old) Offering free toiletries, this family room includes a private bathroom with a bath, a bidet and a hairdryer. This family room is air-conditioned and has a flat-screen TV with cable channels, a minibar, a wardrobe and a safe deposit box. The unit has 3 beds.

About Grão Vasco - Historic Hotel and SPA

License: 145 - rnt

Guest Reviews

8.1

Very Good

Location

Grão Vasco - Historic Hotel and SPA is perfectly situated in the heart of Viseu, offering guests an exceptional base to explore this beautiful city. Visitors consistently praise its outstanding location, which is a convenient starting point for walking tours to the city's historic center and its many sights. Nestled next to Republic Square and a lovely park, the hotel provides guests with access to vibrant commercial areas and an array of excellent restaurants. The central position allows for easy navigation around Viseu, making it ideal for both short and long stays. Guests also commend the hotel's friendly staff and comfortable accommodations, enhancing the overall experience of staying in this well-located establishment. Whether it's for a single night or a longer visit, the hotel's unbeatable setting in a city worth discovering makes it a top choice for travelers.

Breakfast

Grão Vasco - Historic Hotel and SPA consistently impresses guests with its high-quality breakfast offerings. Many describe the breakfast as excellent, varied, and complete, highlighting the extensive buffet that caters to a wide range of preferences. The spread includes an abundance of options, such as lactose-free milk, gluten-free choices, and regional specialties like famous custard tarts. Guests appreciate the delightful presentation and the pleasant dining area, considering the variety of fruits, cheeses, jams, and other breakfast items to be of high quality. The service is often praised as impeccable, with the attentive staff ensuring that the buffet remains well-stocked until the end of breakfast time. While a few guests feel that certain aspects, like juice options, could be improved, the general consensus is overwhelmingly positive, with many finding the breakfast to exceed expectations in terms of both variety and taste. Overall, the breakfast at Grão Vasco plays a significant role in enhancing the guest experience, alongside its fantastic location and comfortable accommodations.

Dinner

Grão Vasco - Historic Hotel and SPA offers a delightful dining experience that guests have thoroughly enjoyed. The hotel's restaurant is often praised for its excellent quality, with many guests expressing satisfaction with the taste and presentation of the dishes. While the dinner menu provides good value for money, its offerings are generally menu-based rather than buffet-style, which adds variety and personalization to the dining experience. Some guests highlighted the remarkable salmon dinner as a standout meal. Despite its fine menu, the hotel lacks vegetarian and vegan options, which has been noted by some diners. Additionally, an extra cost is associated with buffet-style dinners compared to ordered meals. Nonetheless, both breakfast and lunch receive positive remarks, and guests appreciate the option of having these meals at the hotel. Overall, the dining experience is characterized by flavorful dishes and a high standard of culinary excellence.

Rooms

Grão Vasco - Historic Hotel and SPA offers a blend of comfort and charm in its accommodations, well-suited for those seeking a restful stay in a historic setting. Guests frequently commend the hotel's excellent location, which provides convenient access to local attractions without needing a car. The hotel itself presents as a large, classic establishment adorned with lovely grounds, modern amenities, and inviting leisure spaces, including a well-regarded pool.

When it comes to the rooms, visitors have observed a mix of attributes. Many have appreciated the comfortable beds and the overall spaciousness of numerous rooms, which are often complemented by pleasant views and, in some cases, private balconies. Cleanliness is another strong point, with numerous reviews highlighting the spotless condition and practicality of the accommodations.

However, some aspects of the rooms reflect an older style, with calls for modernization evident in several reviews. While most rooms deliver on comfort, some guests point out the dated bathrooms and the need for refreshing some of the interiors. The room sizes vary, with larger suites providing ample space while others may feel somewhat cramped, particularly in the bathrooms.

Overall, the hotel appears to balance its historic ambiance with the core comforts expected of a 4-star venue, making it a suitable choice for travelers who prioritize location and comfort in a charming, albeit slightly dated, setting.

Beds

Grão Vasco - Historic Hotel and SPA provides guests with an array of experiences when it comes to their beds. Many visitors have praised the hotel for its super comfortable and spacious beds, describing the bedding as top-notch and cozy. Feedback indicates that the rooms are generally comfortable, with some guests highlighting the excellence of the mattresses, contributing to a good night's sleep for many. However, some guests have noted a tendency for the beds to be on the harder side, which may not suit everyone's comfort preferences. Additionally, while many find the pillows comfortable, others felt they were a bit low and soft for their liking. Despite these mixed opinions on firmness, most reviews agree on the overall comfort of the beds, making it a favorable choice for travelers seeking relaxation in a historic setting.

Cleanliness

At Grão Vasco - Historic Hotel and SPA, guests consistently highlight the impeccable level of cleanliness maintained throughout the premises. Rooms are frequently described as clean, spacious, and comfortable, with linens and towels replaced daily. The hotel's focus on cleanliness extends to common areas like the lobby and dining room, which are meticulously maintained. Despite some areas and features of the hotel showing signs of age, such as outdated bathrooms and carpets, the facilities are still kept in immaculate condition. Reviewers appreciate the careful attention to cleanliness and also note the excellent service and hospitality, making the overall experience pleasant and welcoming. While the décor may exhibit a bit of dated charm, the high standards of cleanliness and functionality continue to impress guests.

Staff

The reviews of Grão Vasco - Historic Hotel and SPA frequently highlight the exceptional nature of the hotel staff. Guests passionately express appreciation for the staff's friendliness, kindness, and professionalism. Descriptions such as "attentive," "helpful," "cheerful," and "courteous" dominate the feedback, portraying a team that consistently exceeds expectations in hospitality. Several reviews emphasize the staff's role as the hotel's greatest asset, with reception staff receiving particular praise for their friendliness and attentiveness. The team is commended for their language skills and willingness to accommodate guest needs, such as permitting early check-ins. Though there are occasional remarks questioning the consistency of the staff's friendliness, the overwhelmingly positive comments about their helpfulness, professionalism, and warmth make them a standout feature of the hotel experience.

Wi-Fi

The Wi-Fi experience at Grão Vasco - Historic Hotel and SPA is a mixed bag, with several positive highlights. Many guests enjoyed a seamless online experience, noting perfect and very good internet connectivity in certain areas. When issues did arise, such as a weak signal or slow internet in rooms, the staff efficiently addressed them, often resolving concerns with a quick room change. While some reviews pointed out challenges like nonexistent or weak Wi-Fi in the rooms, where the signal was strong, guests appreciated the dependable connection. As a historic hotel, it's worth noting that while the ambiance may charm some, others felt it did not meet their expectations as a 4-star facility. The hotel shows signs of aging, which might affect the overall quality, including the internet service in certain parts.

Family

Grão Vasco - Historic Hotel and SPA is a great choice for families seeking a welcoming and family-friendly environment. The hotel, situated in the heart of Viseu, offers a convenient base for exploring the area. Guests highlight its appeal for travelers with children, noting its attentiveness to families, including those with babies. Though downtown pools are a rarity, this hotel provides such amenities, adding to its attractiveness for family visits. The availability of free parking is another benefit for those traveling by car. Despite some mentions of needed renovations and minor maintenance issues, such as a problematic toilet button, the hotel's overall atmosphere and amenities make it a likely destination for returning guests.

4 Star

Grão Vasco - Historic Hotel and SPA presents an intriguing blend of historical charm and service challenges, as reflected in recent guest reviews. Guests have enjoyed bringing their furry friends along, a unique perk not always found in comparable accommodations. Many reviews highlight the breakfast experience as one of the strongest points, with some guests praising it as the best they have encountered in a four-star setting. However, the positive feedback is tempered by concerns over the hotel's current state and service standards.

The hotel's facilities and amenities have been criticized for requiring significant updates to meet contemporary expectations for a four-star establishment. Issues such as a lack of bathrobes despite the distance from rooms to the pool, limited breakfast variety, and unavailable sauna are frequently mentioned. Some guests have noted stark differences in room quality based on their location, either facing the pool or the street.

Service experiences appear mixed, with instances of unwelcoming reception staff detracting from overall satisfaction. The general sentiment is that organizational improvements are needed to enhance visitor experiences. Without modernization, the hotel risks falling behind its competition. Nevertheless, for guests managing expectations about the age of the property and its amenities, it can still offer a reasonable stay, with standout memories at breakfast.

Dog Friendly

Grão Vasco - Historic Hotel and SPA has garnered praise for its accommodating and welcoming approach to pet travelers. Many guests have highlighted the hotel’s dog-friendly policy, noting that pets are readily accepted both for overnight stays and throughout their visit. The hotel has embraced the addition of pets as part of its innovative services, ensuring that animals are received without any issues. While pets are primarily restricted to the guest rooms and when exiting the property, their presence is encouraged, making it a favored choice for owners who travel with their pets. Overall, the hotel positions itself as a pleasant retreat for both human guests and their furry companions.

No, Grão Vasco - Historic Hotel and SPA doesn't have any pool.

No, a spa isn't available at Grão Vasco - Historic Hotel and SPA.

Yes, Grão Vasco - Historic Hotel and SPA welcomes dogs.

No, parking facilities aren't available at Grão Vasco - Historic Hotel and SPA.

No, Grão Vasco - Historic Hotel and SPA doesn't have a gym.

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