Turtle Cay Resort
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Summary of reviewsTurtle Cay Resort enjoys glowing reviews for its prime location and welcoming atmosphere, making it an attractive choice for visitors to Virginia Beach. The resort is strategically positioned just steps away from the Virginia Beach Boardwalk and the beach, offering easy access to local attractions, restaurants, shops and playgrounds. Its location near the main strip ensures that guests are close to the vibrant oceanfront scene while maintaining a sense of tranquility. The convenience of amenities like underground parking and proximity to the beach further enhances guest experiences, particularly for families.
The rooms at Turtle Cay Resort are frequently praised for their spaciousness and comfort. Suites often include full kitchens, living rooms and multiple bathrooms, allowing guests to self-cater with ease. Cleanliness is generally noted as a strong point with many reviews highlighting clean and well-maintained rooms and bathrooms. Despite some mentions of dated furniture and minor maintenance issues, guests appreciate the large, cozy accommodations equipped with fireplaces and hot tubs.
The resort's pool area is a standout feature, continually receiving high praise for its cleanliness and inviting atmosphere. The heated pools and hot tubs are particularly popular, providing comfort and warmth during cooler weather. Families and children find the spacious, well-laid-out pool area delightful and a significant highlight of their stay.
While the resort's cleanliness draws mixed reviews with some guests noting issues such as dirty carpets and pests, many appreciate the well-maintained common areas and the comfort provided by clean and organized rooms. The staff at Turtle Cay Resort are predominantly lauded for their friendliness, professionalism and willingness to assist guests, contributing to a positive overall experience.
Beach access is another major plus with guests enjoying the short, simple walk to the shoreline. The resort's setting in a quieter part of town is appreciated for its peaceful environment while still being close to the bustling beachfront activities. Additional amenities like parking receive mixed feedback; it is noted as a significant convenience, though the parking garage's limited space and tight spots can be challenging.
Turtle Cay Resort is particularly noted for being family-friendly, offering spacious suites and kid-friendly pool areas. Daily activities ensure that families remain entertained throughout their stay, making it an ideal choice for those traveling with children.
Overall, Turtle Cay Resort is celebrated for its fantastic location, spacious rooms and welcoming staff, making it a favored destination for those looking to explore and unwind in Virginia Beach, despite some minor areas in need of improvement.
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The rooms at Turtle Cay Resort are frequently praised for their spaciousness and comfort. Suites often include full kitchens, living rooms and multiple bathrooms, allowing guests to self-cater with ease. Cleanliness is generally noted as a strong point with many reviews highlighting clean and well-maintained rooms and bathrooms. Despite some mentions of dated furniture and minor maintenance issues, guests appreciate the large, cozy accommodations equipped with fireplaces and hot tubs.
The resort's pool area is a standout feature, continually receiving high praise for its cleanliness and inviting atmosphere. The heated pools and hot tubs are particularly popular, providing comfort and warmth during cooler weather. Families and children find the spacious, well-laid-out pool area delightful and a significant highlight of their stay.
While the resort's cleanliness draws mixed reviews with some guests noting issues such as dirty carpets and pests, many appreciate the well-maintained common areas and the comfort provided by clean and organized rooms. The staff at Turtle Cay Resort are predominantly lauded for their friendliness, professionalism and willingness to assist guests, contributing to a positive overall experience.
Beach access is another major plus with guests enjoying the short, simple walk to the shoreline. The resort's setting in a quieter part of town is appreciated for its peaceful environment while still being close to the bustling beachfront activities. Additional amenities like parking receive mixed feedback; it is noted as a significant convenience, though the parking garage's limited space and tight spots can be challenging.
Turtle Cay Resort is particularly noted for being family-friendly, offering spacious suites and kid-friendly pool areas. Daily activities ensure that families remain entertained throughout their stay, making it an ideal choice for those traveling with children.
Overall, Turtle Cay Resort is celebrated for its fantastic location, spacious rooms and welcoming staff, making it a favored destination for those looking to explore and unwind in Virginia Beach, despite some minor areas in need of improvement.
Resort with EV Charging Stations
Resort near Golf Courses
Resort near The Beach
Resort for Honeymoon
Family Friendly Resort
Resort with Swimming Pool
Heated Pool Outdoor Pool
Resort with Free Wi-Fi
Business Resort
Accessible Resort
Resort with Outdoor Pool
Resort with Heated Pool
Guest Reviews
Turtle Cay Resort boasts an exceptional location that consistently receives high praise from guests. Situated just across from the Virginia Beach Boardwalk and mere steps away from the beach, the hotel's proximity to the oceanfront is a significant highlight. The resort's central location offers convenient access to a variety of local attractions, including restaurants, shops and playgrounds, making it easy for guests to explore and enjoy Virginia Beach. Additionally, the hotel's easy access to the main strip ensures that visitors are never far from the action.
Guests appreciate the resort's well-planned amenities, such as underground parking, which allows for stress-free excursions. Families will find the location particularly advantageous with close proximity to events and activities that cater to all ages. The convenience of a short walk to the beach and visitor center further enhances the experience, ensuring that beach outings are both simple and enjoyable.
Turtle Cay Resort's strategic positioning provides easy access to the vibrant oceanfront scene while maintaining a sense of tranquility and relaxation. Whether it's the excellent room amenities, large bathrooms or the inviting pool area, the resort's location adds significant value to the overall stay. This blend of accessibility, convenience and beachfront charm makes Turtle Cay Resort a favored choice for those looking to explore and relax in Virginia Beach.
Turtle Cay Resort offers an array of spacious and comfortable rooms that guests find particularly appealing. The suites are generously sized, often described as huge with some including full kitchens, living rooms and even multiple bathrooms. Guests appreciate the ability to self-cater, thanks to well-equipped kitchens complete with necessary utensils, washers and dryers. Many rooms feature thoughtful layouts that enhance convenience with added amenities like fireplaces and hot tubs.
Cleanliness is highlighted in numerous reviews with many guests noting the rooms were very clean and well-maintained. The bathrooms, in particular, received high praise for their cleanliness and excellent setup. The comfort level of the rooms is widely noted with many guests mentioning big and cozy accommodations, making it a comfortable stay.
Despite these positive remarks, there are some consistent issues raised. The property is acknowledged as needing various updates and some rooms were reported as dated with old furniture and carpets. Additionally, there were occasional reports of cleanliness issues, like cobwebs and ants and minor maintenance problems such as broken floor tiles and malfunctioning items.
Noise is another occasional concern, particularly for rooms located near busy roads or loud air conditioning units. However, those who managed to avoid these disturbances enjoyed a quieter experience.
While the property’s interior could use some modern touches, guests generally found the spaciousness, room amenities and overall comfort to be the defining highlights of their stay at Turtle Cay Resort.
The bed experiences at Turtle Cay Resort offer a mix of opinions from guests with both positive and negative feedback. Many guests found the beds to be comfortable and even praised their size and textile quality with some describing them as very comfortable, great and even comfy. Several visitors noted that the pull-out and sofa beds were particularly comfortable, providing a satisfying alternative to the main beds.
However, a significant portion of guests reported less favorable experiences. Complaints centered around the beds being too firm, hard or uneven. Some travelers described the beds as highly uncomfortable, rickety and even lumpy. The firmness of the mattresses was a recurring issue, although a few guests did appreciate this aspect.
Cleanliness and wear also emerged as concerns. Some reviews mentioned that the pull-out couches had rips, stains and were dirty or smelly. Sheets and blankets were occasionally described as old, contributing to an overall less comfortable stay for some.
In conclusion, while there are guests who had a pleasant and comfortable night's sleep at Turtle Cay Resort, others felt that improvements were needed in terms of bed comfort, cleanliness and maintenance.
Turtle Cay Resort has proven to be a mixed bag in terms of cleanliness with many guests highlighting both commendable and concerning aspects of their stays. Positively, several reviews have noted that the resort's rooms and common areas can be very clean organized and comfortable. Many guests have been satisfied with spotless, well-stocked rooms that are described as both clean and spacious. The pool area, along with other facilities like the hot tub, received accolades for being well-maintained and enjoyable. Guests frequently commended the clean bathrooms and the resort's beautiful property.
However, there have been numerous reports of cleanliness issues that dampened some guests' experiences. Specific concerns included dirty carpets, moldy showers and the presence of pests such as ants, cockroaches and spiders. Various areas such as kitchen counters, living room curtains and bathrooms were often flagged for being inadequately cleaned. Additionally, maintenance issues such as worn-out apartments, stained and old furnishings and cleanliness in common areas were also mentioned.
While guests appreciated the property's potential and its comfortable environment, the inconsistent cleaning quality and presence of bugs around the building indicate a need for improvement in housekeeping and maintenance practices. Therefore, although Turtle Cay Resort holds promise with its spacious and well-outfitted accommodations, it struggles with maintaining consistent standards of cleanliness throughout the property.
Guests have repeatedly praised the staff at Turtle Cay Resort, describing them as wonderful, friendly and helpful. Many visitors noted the warm and professional greetings they received at reception with specific mentions of front desk staff members like Kevin, Charilia, Tiffany and Justin for their outstanding service. Several reviews highlighted how the team from the front desk to housekeeping went out of their way to ensure a pleasant stay. Customers found the check-in process to be smooth and efficient and appreciated the staff's frequent check-ins via text to ensure satisfaction.
Notable instances of exceptional service include the front desk staff who remembered guests' first names and were quick to accommodate early check-ins. Maintenance and pool area childcare were also highly commended for their promptness and quality.
While there were occasional mentions of robotic or rude behavior, the overwhelming sentiment was that the staff at Turtle Cay Resort were friendly, accommodating and worked hard to make guests feel welcome and well-cared for. Whether it was the front desk, maintenance, housekeeping or the concierge, the staff's professionalism and kindness left a significant positive impact on many visitors' experiences.
Turtle Cay Resort offers complimentary WiFi, which some guests found to be reliable. However, several visitors experienced issues with the internet, describing it as slow, spotty or even nonexistent during their stay. The WiFi signal varied with some guests unable to connect at all, leading to frustrations over its usability. Although the resort provides free internet access, the connection quality appears inconsistent and may require attention for a more seamless guest experience.
The pool area at Turtle Cay Resort consistently receives high praise from guests. Many highlight the clean, beautiful and well-maintained nature of the pools and hot tubs. The heated pools and hot tubs are a favorite, especially beneficial during colder weather, providing warmth and comfort. Families particularly appreciate the spaciousness with plenty of room for relaxation without feeling overcrowded.
Guests often mention the attractiveness and inviting ambiance of the pool area, describing it as one of the highlights of their stay. The multiple pools and hot tubs scattered throughout the resort offer variety and are well-received, especially by children who find them delightful. The outdoor pools garner special attention for their cleanliness and the lovely surrounding environment.
Issues are minimal, but some guests noted occasional closures of the indoor pool and hot tubs and minor cleanliness problems. Despite these, the resort's pool facilities, including the heated kiddie pool and well-laid-out areas, left a positive impression overall. For many, the pools at Turtle Cay Resort elevate the vacation experience, making it a top choice for a relaxing stay.
Situated in a prime spot, Turtle Cay Resort boasts an enviable proximity to the beach, offering guests a seamless and enjoyable coastal experience. Visitors frequently highlight the convenience of a short, often less than two-minute stroll to reach the sandy shores. The ease of access means guests can effortlessly walk to the beach daily, appreciating an ideal location that lies close to the boardwalk and other attractions.
The resort is nestled in a quieter end of town, providing a serene escape while still being near all the beachfront activities. Many reviewers appreciate the quick walk across the street to reach the beach, describing it as an easy one-block distance. The area around the resort is noted for being pleasant, enhancing the overall experience of staying so near the beautiful oceanfront.
Guests also rave about the additional beach activities available, such as the amazing sandcastle lessons that add a fun and educational touch to their visit. The location not only ensures quick and straightforward beach access but also offers a tranquil environment and a pleasant neighborhood feel, making it ideal for family vacations or a peaceful retreat by the sea.
Turtle Cay Resort offers a range of parking options with many guests highlighting the convenience and accessibility of the available parking. The on-site parking is secure and free and the garage is considered a huge bonus, particularly for those traveling by car. The advantage of ample parking is frequently mentioned, making it easy for guests to park and then explore nearby restaurants and the beach on foot.
However, the hotel’s parking facilities do have some drawbacks. Parking spaces in the garage are described as tight and limited, presenting challenges, especially during peak times. Some guests noted that additional vehicles might need to be parked across the street for an extra fee and the parking system could be seen as problematic at times. Moreover, the parking garage reportedly has odor issues and may not always provide sufficient space with overflow lots sometimes necessary.
In summary, while parking at Turtle Cay Resort is secure, plentiful and conveniently located for guests wanting to explore the area, it can be problematic due to limited space and tight configurations, especially for larger vehicles.
Turtle Cay Resort offers a welcoming environment for families, underscored by its spacious suites that cater to large groups or long-term stays. Families particularly appreciate the well-equipped kitchens, which offer the convenience of preparing meals just like at home. The resort's family rooms, which are divided into two units, provide a sense of seclusion and privacy, essential for a relaxing vacation with children.
The pool area is a highlight, often praised for being great and kid-friendly, contributing to a fun experience for the whole family. Daily activities designed for families ensure that both children and adults remain entertained and engaged throughout their stay. Many families noted that their kids had a blast, especially enjoying the pool layout and the array of activities provided.
Despite some mentions of noise and occasional rowdy evening atmospheres, the overall sentiment is that Turtle Cay Resort is a clean, family-friendly destination. The location offers convenience and accessibility to various attractions, making it an ideal choice for families looking to explore Virginia Beach. The resort's facilities, designed with families in mind, leave a positive impression with many guests expressing a desire to return and recommending it to others looking for a family-oriented vacation spot.
Turtle Cay Resort receives mixed reviews regarding its accessibility for guests with disabilities. On the positive side, the resort offers easy access to the beach, catering to guests who may have mobility issues. The presence of an elevator is also noted, providing a crucial amenity for those in need of it. However, some reviews highlight significant challenges. Guests mentioned long hallways to their rooms, which can be strenuous for those who are handicapped. Safety concerns were raised due to a lack of barriers for the balcony during remodeling. Additionally, there appear to be inconsistencies in fulfilling requests for wheelchair-accessible accommodations. It was also reported that only one elevator was working and that it was located far from some rooms. The elevator even stopped functioning entirely for one guest before their check-out. Overall, while the resort has some accessible features, there are areas that require improvement to better serve guests with disabilities.
Turtle Cay Resort features several heated pools, including a kiddie pool, providing a warm and comfortable experience for guests. The pool area is expansive, complemented by multiple hot tubs, enhancing the relaxation options available. While there were some issues noted with hot tub availability and functionality, the general consensus reflects positively on the heated pools and jacuzzi tubs as a highlight of the resort's amenities.
Turtle Cay Resort boasts a well-designed pool area that has received positive feedback from guests. The various outdoor pools, including multiple hot tubs and kiddie pools, are highlighted for their cleanliness and pleasant layout. Guests find the beautiful pool scenery and the immaculate condition of the pools particularly commendable. The hot tubs and heated pools add to the appeal, though there were occasional mentions of the heated pools not functioning. Overall, the pool area is spacious, accessible to all resort guests and provides a wonderful environment for relaxation. The community pool area stands out as a beautiful feature, consistently praised for its tranquil atmosphere and excellent maintenance.
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Location
Guests appreciate the resort's well-planned amenities, such as underground parking, which allows for stress-free excursions. Families will find the location particularly advantageous with close proximity to events and activities that cater to all ages. The convenience of a short walk to the beach and visitor center further enhances the experience, ensuring that beach outings are both simple and enjoyable.
Turtle Cay Resort's strategic positioning provides easy access to the vibrant oceanfront scene while maintaining a sense of tranquility and relaxation. Whether it's the excellent room amenities, large bathrooms or the inviting pool area, the resort's location adds significant value to the overall stay. This blend of accessibility, convenience and beachfront charm makes Turtle Cay Resort a favored choice for those looking to explore and relax in Virginia Beach.
Rooms
Cleanliness is highlighted in numerous reviews with many guests noting the rooms were very clean and well-maintained. The bathrooms, in particular, received high praise for their cleanliness and excellent setup. The comfort level of the rooms is widely noted with many guests mentioning big and cozy accommodations, making it a comfortable stay.
Despite these positive remarks, there are some consistent issues raised. The property is acknowledged as needing various updates and some rooms were reported as dated with old furniture and carpets. Additionally, there were occasional reports of cleanliness issues, like cobwebs and ants and minor maintenance problems such as broken floor tiles and malfunctioning items.
Noise is another occasional concern, particularly for rooms located near busy roads or loud air conditioning units. However, those who managed to avoid these disturbances enjoyed a quieter experience.
While the property’s interior could use some modern touches, guests generally found the spaciousness, room amenities and overall comfort to be the defining highlights of their stay at Turtle Cay Resort.
Beds
However, a significant portion of guests reported less favorable experiences. Complaints centered around the beds being too firm, hard or uneven. Some travelers described the beds as highly uncomfortable, rickety and even lumpy. The firmness of the mattresses was a recurring issue, although a few guests did appreciate this aspect.
Cleanliness and wear also emerged as concerns. Some reviews mentioned that the pull-out couches had rips, stains and were dirty or smelly. Sheets and blankets were occasionally described as old, contributing to an overall less comfortable stay for some.
In conclusion, while there are guests who had a pleasant and comfortable night's sleep at Turtle Cay Resort, others felt that improvements were needed in terms of bed comfort, cleanliness and maintenance.
Cleanliness
However, there have been numerous reports of cleanliness issues that dampened some guests' experiences. Specific concerns included dirty carpets, moldy showers and the presence of pests such as ants, cockroaches and spiders. Various areas such as kitchen counters, living room curtains and bathrooms were often flagged for being inadequately cleaned. Additionally, maintenance issues such as worn-out apartments, stained and old furnishings and cleanliness in common areas were also mentioned.
While guests appreciated the property's potential and its comfortable environment, the inconsistent cleaning quality and presence of bugs around the building indicate a need for improvement in housekeeping and maintenance practices. Therefore, although Turtle Cay Resort holds promise with its spacious and well-outfitted accommodations, it struggles with maintaining consistent standards of cleanliness throughout the property.
Staff
Notable instances of exceptional service include the front desk staff who remembered guests' first names and were quick to accommodate early check-ins. Maintenance and pool area childcare were also highly commended for their promptness and quality.
While there were occasional mentions of robotic or rude behavior, the overwhelming sentiment was that the staff at Turtle Cay Resort were friendly, accommodating and worked hard to make guests feel welcome and well-cared for. Whether it was the front desk, maintenance, housekeeping or the concierge, the staff's professionalism and kindness left a significant positive impact on many visitors' experiences.
Wi-Fi
Pool
Guests often mention the attractiveness and inviting ambiance of the pool area, describing it as one of the highlights of their stay. The multiple pools and hot tubs scattered throughout the resort offer variety and are well-received, especially by children who find them delightful. The outdoor pools garner special attention for their cleanliness and the lovely surrounding environment.
Issues are minimal, but some guests noted occasional closures of the indoor pool and hot tubs and minor cleanliness problems. Despite these, the resort's pool facilities, including the heated kiddie pool and well-laid-out areas, left a positive impression overall. For many, the pools at Turtle Cay Resort elevate the vacation experience, making it a top choice for a relaxing stay.
Beach
The resort is nestled in a quieter end of town, providing a serene escape while still being near all the beachfront activities. Many reviewers appreciate the quick walk across the street to reach the beach, describing it as an easy one-block distance. The area around the resort is noted for being pleasant, enhancing the overall experience of staying so near the beautiful oceanfront.
Guests also rave about the additional beach activities available, such as the amazing sandcastle lessons that add a fun and educational touch to their visit. The location not only ensures quick and straightforward beach access but also offers a tranquil environment and a pleasant neighborhood feel, making it ideal for family vacations or a peaceful retreat by the sea.
Parking
However, the hotel’s parking facilities do have some drawbacks. Parking spaces in the garage are described as tight and limited, presenting challenges, especially during peak times. Some guests noted that additional vehicles might need to be parked across the street for an extra fee and the parking system could be seen as problematic at times. Moreover, the parking garage reportedly has odor issues and may not always provide sufficient space with overflow lots sometimes necessary.
In summary, while parking at Turtle Cay Resort is secure, plentiful and conveniently located for guests wanting to explore the area, it can be problematic due to limited space and tight configurations, especially for larger vehicles.
Family
The pool area is a highlight, often praised for being great and kid-friendly, contributing to a fun experience for the whole family. Daily activities designed for families ensure that both children and adults remain entertained and engaged throughout their stay. Many families noted that their kids had a blast, especially enjoying the pool layout and the array of activities provided.
Despite some mentions of noise and occasional rowdy evening atmospheres, the overall sentiment is that Turtle Cay Resort is a clean, family-friendly destination. The location offers convenience and accessibility to various attractions, making it an ideal choice for families looking to explore Virginia Beach. The resort's facilities, designed with families in mind, leave a positive impression with many guests expressing a desire to return and recommending it to others looking for a family-oriented vacation spot.
Accessible
Heated Pool
Outdoor Pool
Yes, Turtle Cay Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Turtle Cay Resort.
No, Turtle Cay Resort doesn't allow dogs.
No, parking facilities aren't available at Turtle Cay Resort.
No, Turtle Cay Resort doesn't have a gym.
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