The Ocean Key Virginia Beach Resort
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Summary of reviewsOcean Key Resort in Virginia Beach by Vacatia is highly regarded for its prime location, positioned just a block from the beach, allowing easy access to the ocean, boardwalk and a plethora of nearby shops and restaurants. Families particularly value the convenience of a beachside playground, enhancing their overall beach experience.
The resort features spacious and generally well-maintained rooms that provide ample space for dining and relaxation. Many appreciate the two-bedroom suites, which are ideal for families and the added convenience of fully equipped kitchens. Although the decor is somewhat outdated and some rooms require updates, the property remains largely comfortable and accommodating. Significant praise is given to the staff, noted for their friendliness and helpfulness, creating a welcoming atmosphere from check-in to check-out.
Cleanliness, however, seems inconsistent. While common areas and lobbies are well-maintained, there are recurring issues noted in guest rooms, ranging from dirty floors and linens to outdated bathrooms and occasional unpleasant odors. Despite these setbacks, many find the rooms clean and comfortable overall.
The indoor pool and hot tub are appreciated, especially by families with young children, although their positioning in the lobby causes some discomfort due to chlorine smells and occasional overcrowding. Complaints about cold water, cleanliness of the pool area and maintenance issues with the hot tub are also noted.
Parking is another mixed experience with free and convenient parking spaces being a highlight, but the cramped design of the garage can make it difficult to navigate, especially for larger vehicles.
Guests frequently mention the poor Wi-Fi service, which is a notable inconvenience, especially for those who expect reliable connectivity.
The resort is recognized as family-friendly with spacious accommodations and friendly staff contributing to a relaxed and enjoyable stay for families. However, isolated incidents involving cleanliness and the need for updates highlight areas for potential improvement.
In summary, while Ocean Key Resort offers a favorable combination of location, space and friendly service, addressing cleanliness issues, updating the facilities and enhancing amenities like Wi-Fi could significantly elevate the guest experience, making it a solid choice for budget-conscious travelers and families looking for a convenient beachside retreat.
Categories
The resort features spacious and generally well-maintained rooms that provide ample space for dining and relaxation. Many appreciate the two-bedroom suites, which are ideal for families and the added convenience of fully equipped kitchens. Although the decor is somewhat outdated and some rooms require updates, the property remains largely comfortable and accommodating. Significant praise is given to the staff, noted for their friendliness and helpfulness, creating a welcoming atmosphere from check-in to check-out.
Cleanliness, however, seems inconsistent. While common areas and lobbies are well-maintained, there are recurring issues noted in guest rooms, ranging from dirty floors and linens to outdated bathrooms and occasional unpleasant odors. Despite these setbacks, many find the rooms clean and comfortable overall.
The indoor pool and hot tub are appreciated, especially by families with young children, although their positioning in the lobby causes some discomfort due to chlorine smells and occasional overcrowding. Complaints about cold water, cleanliness of the pool area and maintenance issues with the hot tub are also noted.
Parking is another mixed experience with free and convenient parking spaces being a highlight, but the cramped design of the garage can make it difficult to navigate, especially for larger vehicles.
Guests frequently mention the poor Wi-Fi service, which is a notable inconvenience, especially for those who expect reliable connectivity.
The resort is recognized as family-friendly with spacious accommodations and friendly staff contributing to a relaxed and enjoyable stay for families. However, isolated incidents involving cleanliness and the need for updates highlight areas for potential improvement.
In summary, while Ocean Key Resort offers a favorable combination of location, space and friendly service, addressing cleanliness issues, updating the facilities and enhancing amenities like Wi-Fi could significantly elevate the guest experience, making it a solid choice for budget-conscious travelers and families looking for a convenient beachside retreat.
Family Friendly Resort
Offers a beachfront location and family-friendly amenities. The resort provides easy access to the beach and boardwalk.
Resort with Parking
This resort offers spacious and convenient on-site parking, confirmed as free for guests, including an on-site parking garage.
Accessible Resort
This resort features upper floors accessible by lift and some accommodations include walk-in showers.
Resort with Indoor Pool
The resort offers a heated indoor pool and a hot tub, providing a comfortable year-round swimming option. Guests also have access to additional indoor pools through its resort affiliation.
Resort near The Beach
Resort for Honeymoon
Resort with Swimming Pool
Indoor Pool
Resort with Free Wi-Fi
Business Resort
Resort with Gym
Small Resort
3-Star Resort
Guest Reviews
Ocean Key Resort in Virginia Beach by Vacatia consistently impresses guests with its prime location. Visitors appreciate its close proximity to the ocean, frequently highlighting the ease of access to the beach and boardwalk. Families particularly enjoy the nearby playground on the beach. The resort is just a block from the oceanfront, placing it within walking distance of numerous shops, restaurants and local attractions, making it a convenient choice for travelers.
The property itself is well-maintained, clean and offers spacious rooms that add to the overall value, especially compared to other accommodations in the area. Friendly and helpful staff enhance the experience, providing excellent service and efficient check-in processes.
While it may not be directly oceanfront, the location directly across the street from the beach ensures beautiful views and easy access. Guests love the added amenities like a fully equipped kitchen in their rooms, an attached restaurant and facilities such as an indoor pool and hot tub. The quiet surroundings and excellent beach access make it a perfect spot for a relaxing stay in Virginia Beach.
Ocean Key Resort at Virginia Beach by Vacatia offers a combination of convenience, spaciousness and welcoming service, making it a solid option for families and beachgoers. Many guests appreciated the large, comfortable rooms, which often provided ample space for dining and relaxation. The layout, particularly the two-bedroom suites, gained positive attention for accommodating families well with some units even featuring lovely balconies to enjoy ocean views.
The location also received high marks for being close to the beach and local amenities, making it easy for guests to enjoy their stay without needing to travel far. The friendly and accommodating staff enhanced the experience, consistently contributing to a pleasant stay.
However, the resort seems to be going through updates and some rooms might reflect the need for those improvements. Issues like cleanliness, minor maintenance concerns and occasional unpleasant odors were noted, but these seemed to be individual occurrences rather than widespread problems.
Overall, Ocean Key Resort offers great proximity to the beach and spacious accommodations, benefiting from a helpful staff, making it a good choice for visitors prioritizing location and space.
Overall, guest reviews on the beds at The Ocean Key Virginia Beach Resort present a mixed experience. Many guests found the beds heavenly and appreciated their size with some even describing them as the first comfortable hotel bed they've ever experienced. Pillows also received positive feedback for being good and adding to the comfort.
However, several guests pointed out issues regarding the discomfort of both the regular beds and sofa beds. Some described the mattresses as hard or super uncomfortable and there were remarks about cleanliness concerns, such as dirty linen, stains and unpleasant odors. Sofa beds received specific criticism for being uncomfortable and sometimes even disgusting.
In summary, while many found the beds comfortable and appreciated the new linens and good pillows, there were notable complaints about mattress comfort and cleanliness issues that could affect one's stay experience.
Ocean Key Resort in Virginia Beach, managed by Vacatia, presents a mixed experience in terms of cleanliness, according to guest reviews. The main lobby and common areas appear well-maintained, earning praise from guests for their cleanliness and tidiness. Some described their rooms as clean, comfortable and equipped with necessary amenities, particularly appreciating the full kitchens.
However, a substantial portion of reviews indicate recurring issues with the cleanliness and maintenance of the rooms and facilities. Common complaints include dirty floors, unswept surfaces, unclean bed sheets and outdated bathrooms with visible mildew and mold. Guests also noted unpleasant findings such as sand in beds, hair in showers and even pills and trash left from previous guests. The hallways’ old carpeting and filthy conditions further diminished the overall appeal.
The pool and hot tub areas also faced criticism for poor maintenance with some guests noting murky water and overly crowded conditions. Additionally, inconsistent cleaning protocols and unresponsive room service contributed to the negative perception.
While the friendly and accommodating staff often received positive mentions, their efforts were overshadowed by the significant cleanliness issues, leading many to feel disappointed with their stay. The resort’s prime beachfront location couldn't entirely make up for the numerous cleanliness and maintenance concerns frequently cited by guests.
The staff at The Ocean Key Virginia Beach Resort consistently receives high praise for their friendliness and helpful attitude. Guests frequently note that staff members are accommodating and go above and beyond to meet their needs, often highlighting their courtesy and readiness to assist at any hour. The front desk personnel are frequently described as pleasant and efficient, creating a welcoming environment from check-in to check-out.
Despite these generally positive views, some reviews mention instances where the service did not meet expectations. Specific complaints include a lack of helpfulness from certain staff members and managerial issues observed by guests. However, these negative remarks are overshadowed by the overall positive impression left by the majority of the staff, who are appreciated for their warm demeanor and eagerness to help.
In summary, while there are isolated issues regarding service quality, the staff at Ocean Key Resort largely excel in delivering friendly and accommodating service, greatly enhancing the guest experience.
While guests at The Ocean Key Virginia Beach Resort appreciated many aspects of their stay, the Wi-Fi service seemed to be a common point of concern. Multiple reviews indicated that the Wi-Fi often didn't work or was poor and intermittent. Some guests mentioned that they found it annoying that outlets were not fully functional, which added to the inconvenience of unreliable internet. Additionally, there were mentions of having to pay for Wi-Fi, a point of contention given that many other hotels offer this service for free. Despite the efforts of the staff to reset the Wi-Fi when it went out, the connection continued to be a recurrent issue for many visitors.
Ocean Key Resort in Virginia Beach has a particularly appealing indoor pool and hot tub, appreciated by many guests, especially for their cleanliness and ample stocking. Families frequently highlight the pool and hot tub as a favorite, providing an enjoyable experience for both children and adults. The indoor pool is especially beneficial during hot days and a draw for guests with young children.
However, the pool's location right in the lobby area and its smaller size, is not ideal for everyone. This setup causes a noticeable smell of chlorine throughout the downstairs area. Several guests have also pointed out that the pool can be very crowded and the water is often extremely cold, affecting their enjoyment. Sometimes, concerns have been raised about the cleanliness of the pool area and excessive chlorine levels causing discomfort and damage to swimwear. Additionally, issues such as the hot tub not working and limited pool hours for children have been mentioned.
Overall, while the pool and hot tub facilities offer great family fun and convenience, there are some factors related to its location, temperature and maintenance that could be improved to enhance the guest experience.
The parking situation at The Ocean Key Virginia Beach Resort is characterized by a mix of convenience and challenges. The key positive aspect is the availability of free parking, which guests appreciate. The parking garage offers plentiful, convenient and accessible spaces and there is a lot of covered parking close to the property.
However, several reviews point out that the parking garage is quite cramped, making it difficult to navigate, especially for larger vehicles such as SUVs and trucks. The presence of numerous pillars and tight spaces further complicates maneuverability with some guests noting that the design could be better suited for compact cars rather than larger ones. The garage's cleanliness also received some criticism with one comment describing it as very filthy.
In summary, while the free and conveniently located parking is a plus for Ocean Key Resort, the tight and somewhat awkwardly designed spaces may pose difficulties for those driving larger vehicles.
Ocean Key Resort in Virginia Beach offers a family-friendly environment, making it an ideal choice for those traveling with kids. The spacious rooms, especially the two-bedroom suites, are perfect for families, providing enough space and privacy with separate rooms and multiple bathrooms. The kitchenette, equipped with a full fridge and microwave, adds convenience for families who prefer to prepare meals.
The resort’s location is excellent, providing easy access to a playground on the beach, ensuring that children have plenty of activities to enjoy. Additionally, the resort’s clean and pleasant design, along with amenities like a washer and dryer, caters well to the needs of families.
The friendly and helpful staff add to the family-friendly atmosphere, although a few improvements in staff training and handling of unexpected incidents, like fire alarms, could enhance the experience.
Overall, the Ocean Key Resort offers great value for money, making it a solid choice for small families looking for a peaceful and enjoyable beach getaway.
Ocean Key Resort in Virginia Beach by Vacatia offers a mix of experiences for its guests. Its prime location and value are frequently praised, making it an attractive choice for those wanting to explore the area. The hotel staff stands out for their friendliness and helpfulness, which enhances the overall guest experience. However, the resort's appearance and upkeep fall short of a typical resort style, indicating a need for renovations and a more thorough cleaning regimen.
While the rooms are comfortable, their decor is considered outdated, suggesting that an update could enhance guest satisfaction. It's important to note there is no complimentary breakfast available, which may be a drawback for some visitors. Guest ratings for the resort varied with some enjoying their stay, giving scores as high as 9/10, while others rated it lower due to cleanliness and maintenance issues.
Overall, Ocean Key Resort provides good value and with some improvements, it has the potential to offer an even more enjoyable stay.
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Location
The property itself is well-maintained, clean and offers spacious rooms that add to the overall value, especially compared to other accommodations in the area. Friendly and helpful staff enhance the experience, providing excellent service and efficient check-in processes.
While it may not be directly oceanfront, the location directly across the street from the beach ensures beautiful views and easy access. Guests love the added amenities like a fully equipped kitchen in their rooms, an attached restaurant and facilities such as an indoor pool and hot tub. The quiet surroundings and excellent beach access make it a perfect spot for a relaxing stay in Virginia Beach.
Rooms
The location also received high marks for being close to the beach and local amenities, making it easy for guests to enjoy their stay without needing to travel far. The friendly and accommodating staff enhanced the experience, consistently contributing to a pleasant stay.
However, the resort seems to be going through updates and some rooms might reflect the need for those improvements. Issues like cleanliness, minor maintenance concerns and occasional unpleasant odors were noted, but these seemed to be individual occurrences rather than widespread problems.
Overall, Ocean Key Resort offers great proximity to the beach and spacious accommodations, benefiting from a helpful staff, making it a good choice for visitors prioritizing location and space.
Beds
However, several guests pointed out issues regarding the discomfort of both the regular beds and sofa beds. Some described the mattresses as hard or super uncomfortable and there were remarks about cleanliness concerns, such as dirty linen, stains and unpleasant odors. Sofa beds received specific criticism for being uncomfortable and sometimes even disgusting.
In summary, while many found the beds comfortable and appreciated the new linens and good pillows, there were notable complaints about mattress comfort and cleanliness issues that could affect one's stay experience.
Cleanliness
However, a substantial portion of reviews indicate recurring issues with the cleanliness and maintenance of the rooms and facilities. Common complaints include dirty floors, unswept surfaces, unclean bed sheets and outdated bathrooms with visible mildew and mold. Guests also noted unpleasant findings such as sand in beds, hair in showers and even pills and trash left from previous guests. The hallways’ old carpeting and filthy conditions further diminished the overall appeal.
The pool and hot tub areas also faced criticism for poor maintenance with some guests noting murky water and overly crowded conditions. Additionally, inconsistent cleaning protocols and unresponsive room service contributed to the negative perception.
While the friendly and accommodating staff often received positive mentions, their efforts were overshadowed by the significant cleanliness issues, leading many to feel disappointed with their stay. The resort’s prime beachfront location couldn't entirely make up for the numerous cleanliness and maintenance concerns frequently cited by guests.
Staff
Despite these generally positive views, some reviews mention instances where the service did not meet expectations. Specific complaints include a lack of helpfulness from certain staff members and managerial issues observed by guests. However, these negative remarks are overshadowed by the overall positive impression left by the majority of the staff, who are appreciated for their warm demeanor and eagerness to help.
In summary, while there are isolated issues regarding service quality, the staff at Ocean Key Resort largely excel in delivering friendly and accommodating service, greatly enhancing the guest experience.
Wi-Fi
Pool
However, the pool's location right in the lobby area and its smaller size, is not ideal for everyone. This setup causes a noticeable smell of chlorine throughout the downstairs area. Several guests have also pointed out that the pool can be very crowded and the water is often extremely cold, affecting their enjoyment. Sometimes, concerns have been raised about the cleanliness of the pool area and excessive chlorine levels causing discomfort and damage to swimwear. Additionally, issues such as the hot tub not working and limited pool hours for children have been mentioned.
Overall, while the pool and hot tub facilities offer great family fun and convenience, there are some factors related to its location, temperature and maintenance that could be improved to enhance the guest experience.
Parking
However, several reviews point out that the parking garage is quite cramped, making it difficult to navigate, especially for larger vehicles such as SUVs and trucks. The presence of numerous pillars and tight spaces further complicates maneuverability with some guests noting that the design could be better suited for compact cars rather than larger ones. The garage's cleanliness also received some criticism with one comment describing it as very filthy.
In summary, while the free and conveniently located parking is a plus for Ocean Key Resort, the tight and somewhat awkwardly designed spaces may pose difficulties for those driving larger vehicles.
Family
The resort’s location is excellent, providing easy access to a playground on the beach, ensuring that children have plenty of activities to enjoy. Additionally, the resort’s clean and pleasant design, along with amenities like a washer and dryer, caters well to the needs of families.
The friendly and helpful staff add to the family-friendly atmosphere, although a few improvements in staff training and handling of unexpected incidents, like fire alarms, could enhance the experience.
Overall, the Ocean Key Resort offers great value for money, making it a solid choice for small families looking for a peaceful and enjoyable beach getaway.
3 Star
While the rooms are comfortable, their decor is considered outdated, suggesting that an update could enhance guest satisfaction. It's important to note there is no complimentary breakfast available, which may be a drawback for some visitors. Guest ratings for the resort varied with some enjoying their stay, giving scores as high as 9/10, while others rated it lower due to cleanliness and maintenance issues.
Overall, Ocean Key Resort provides good value and with some improvements, it has the potential to offer an even more enjoyable stay.
Yes, The Ocean Key Virginia Beach Resort has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at The Ocean Key Virginia Beach Resort.
No, The Ocean Key Virginia Beach Resort doesn't allow dogs.
Yes, parking facilities are available at The Ocean Key Virginia Beach Resort.
Yes, The Ocean Key Virginia Beach Resort has a gym.
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