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Summary of reviewsThe Barclay Towers Hotel and Resort is celebrated for its prime beachfront location, providing stunning ocean views and direct beach access from every room. Guests appreciate the convenience of the boardwalk, enabling easy walks to local restaurants, shops and attractions. The slightly quieter end of the beach where the hotel is located offers a peaceful retreat. Cleanliness, helpful staff and comfortable, spacious suites with separate living areas and fully-equipped kitchens contribute positively to guest experiences.
The breakfast experience has been diverse with some guests enjoying past complimentary offerings. However, recent absence of breakfast services has disappointed many, though nearby dining options help mitigate this.
Dinner options near the hotel are highly appreciated with many good restaurants within walking distance. The on-site restaurant's offerings were seen as decent, although no bar service was available.
Room reviews are mixed; spaciousness and ocean views are consistent highlights. Cleanliness varies with some areas needing better maintenance and updates. Furniture and fixtures show signs of wear, but many guests find the staff pleasant and efficient.
Cleanliness throughout the hotel gets mixed reviews with some guests noting issues like dust, outdated fixtures and occasional pests, yet others find their rooms meeting expectations, particularly when properly maintained.
Staff interactions also vary with many guests commending friendly and helpful service, especially from specific team members. However, inconsistencies in professionalism and attentiveness are reported.
The Wi-Fi service presents a mixed bag; some guests find it strong and reliable, while others experience connection issues and slow speeds.
Fitness facilities are serviceable, though the gym size and availability occasionally come into question. The indoor pool and hot tub generally receive positive remarks for maintenance and comfort, though some areas of cleanliness and maintenance could be improved.
The beach experience is overwhelmingly positive with guests loving the oceanfront location, beautiful views and easy beach access, making it a top choice for those seeking a relaxing seaside retreat.
Parking is convenient with complimentary options, though some guests find the spaces tight and occasionally inconvenient, suggesting room for improvement.
Families find The Barclay Towers Hotel and Resort particularly accommodating with spacious suites and kid-friendly amenities enhancing their stay. The hotel's proximity to attractions adds to its appeal for family vacations.
Overall, The Barclay Towers Hotel and Resort offers a well-rounded experience with strengths in location, room comfort and family-friendliness, while improvements in breakfast services, room updates and wifi reliability could enhance guest satisfaction. Show more
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Categories
Beachfront Resort
Offers spacious suites with ocean views and full kitchens. Guests can enjoy direct beach access and a rooftop pool. It provides a more residential-style experience.
Resort near The Beach
Located in Virginia Beach, this resort provides comfortable accommodations. Its proximity to the beach makes it a desirable location for beachgoers.
Resort for Honeymoon
This resort features spacious suites with oceanfront views and fully equipped kitchens, providing a comfortable and convenient stay for honeymooners. Guests can enjoy access to an indoor pool and hot tub, as well as direct beach access. The resort's central location makes it easy to explore the area's attractions and dining options.
Family Friendly Resort
This resort is suitable for families. It offers spacious suites and various amenities.
Resort near Nightlife Spots
Located on Atlantic Avenue, The Barclay Towers offers proximity to the bars and entertainment venues in the area.
Resort with Parking
This resort hotel provides self-parking for guests. It is located on Atlantic Avenue and offers free WiFi and fitness facilities.
3-Star Resort
This resort offers suites with ocean views and kitchenettes. It includes amenities such as an indoor and outdoor pool, on-site dining, and direct beach access.
Resort with Indoor Pool
This oceanfront resort features a lovely heated indoor pool and a hot tub. The convenient location on the boardwalk allows for easy access to both the pool and beach activities.
Resort with Heated Pool
The Barclay Towers features an indoor pool, which is typically heated, offering guests a pleasant area for swimming and relaxation at this oceanfront property.
Resort with Swimming Pool
Heated Pool Indoor Pool
Accessible Resort
Resort with Gym
Room Types
King Suite with Sofa Bed - Oceanfront - Private BalconyProvides an ocean view, balcony, living room, fully equipped kitchen, queen-size sofa bed and cable TV.
Superior Suite with Sea View - Oceanfront - Private BalconyFeaturing a private entrance, this air-conditioned suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Meals can be prepared in the kitchenette, which is equipped with a stovetop, a refrigerator, an oven and a microwave. Boasting a balcony with sea views, this suite also provides a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.
King Suite with BalconyFeaturing a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The well-equipped kitchenette features a stovetop, a refrigerator, an oven and a microwave. Boasting a balcony with sea views, this suite also provides a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
7.6
Good
Location
The Barclay Towers Hotel and Resort enjoys an enviable location, highly praised by guests for its beachfront setting. Nestled right along the ocean, this hotel offers direct access to the beach, allowing guests to enjoy the stunning views from the comfort of their balconies. Guests love that the hotel sits on the boardwalk, making it easy to reach local restaurants, shops and attractions on foot. The quieter end of the beach where the hotel is positioned provides a peaceful retreat, away from the busier parts of the strip. Proximity to popular dining spots, shopping areas and the aquarium is frequently commended, adding to the convenience of staying here. The combination of oceanfront views, spacious suites with separate living and kitchen areas and easy access to amenities has left a lasting impression on visitors. The cleanliness of the hotel and the friendly, helpful staff have also been highlighted, contributing to a pleasant and memorable vacation experience.
Breakfast
The breakfast experience at The Barclay Towers Hotel and Resort has received a mixed response from guests. While some have appreciated the continental breakfast and found it adequate or even delightful, others have been disappointed by the absence of the previously advertised breakfast. Many guests expressed frustration and surprise at the lack of breakfast, especially since it was a key selling point for their booking. Several reviews mentioned that the hotel used to offer a complimentary breakfast, which included a variety of options such as scrambled eggs, biscuits with sausage gravy and a pancake maker, but this service has been discontinued, reportedly due to renovations.
The breakfast that was once available included diverse options such as cereal, yogurt, bagels, muffins and coffee, which some guests found satisfactory and convenient. However, others felt that the quality and variety could be improved, citing issues such as cold food, lack of flavor and limited hot items like eggs and bacon.
Despite the current lack of breakfast services, guests have noted that there are plenty of nearby dining options. The hotel has been undergoing changes and improvements, but the discontinuation of the breakfast service has been a notable downside for many visitors.
Dinner
The Barclay Towers Hotel and Resort has a prime location with many good restaurants within easy walking distance, making it convenient for guests to explore dining options. The hotel itself is very clean and close to the beach, adding to the overall pleasant experience. Guests found the on-site restaurant to be nice, although opinions on the food varied from decent to just okay. Breakfast received high praise for being amazing, though some guests noted that the fruit served was not always ripe. The dining area’s furniture was described as old and shabby and food service at the hotel was limited with no bar available for guests. The overall dining experience at the hotel offers a mix of positives, especially in terms of breakfast quality and location convenience.
Rooms
'The Barclay Towers Hotel and Resort' receives mixed reviews for its rooms, highlighting both strengths and areas for improvement. One consistent positive is the spaciousness; guests often commend the large, well-laid-out suites with separate living and bedroom areas. The fully equipped kitchens and comfortable king-sized beds add to the convenience and comfort. Many rooms offer spectacular ocean views from the balconies, enhancing the overall experience.
Cleanliness is a hit or miss at the hotel. While some reviews note that the rooms were very clean and well-kept, others point out issues with deep cleaning, dated decor and occasional musty smells. Some rooms even had minor maintenance issues or pests, which detracts from the overall quality. The furniture and fixtures could benefit from updating, as some guests found them old and in need of repair.
Despite these issues, the friendly and courteous cleaning staff receive praise. The layout and functional design of the rooms are appreciated, even as guests highlight the need for renovations and modern amenities in some areas.
In summary, the rooms at 'The Barclay Towers Hotel and Resort' offer ample space and great views, making them comfortable for families and couples alike. However, attention to detail in cleaning and maintenance, along with some updates, would significantly enhance guest satisfaction.
Beds
Guests at The Barclay Towers Hotel and Resort have mixed feelings about the beds. Many visitors appreciated the comfort of the king-sized beds, describing them as very comfortable, fine and even surprisingly comfy. The cleanliness of the sheets and the functional nature of the rooms were also positive points mentioned by guests. However, several visitors expressed concerns about the pillows, noting that they were too soft, flat and old. Additionally, the sofa beds often received negative feedback for being uncomfortable, filthy and even broken in some instances.
While the main beds, particularly the king-sized ones, were praised for their comfort, some guests found them to be hard, saggy or too firm. Issues such as bedding feeling slightly damp and the occasional presence of stains or hair also contributed to the mixed reviews. Despite this, the rooms were generally considered neat upon arrival and the extra pillows provided were appreciated, though some guests wished for even more.
Overall, while the hotel offers comfortable sleeping arrangements for many, especially with its king-sized beds, it might benefit from addressing the inconsistencies in pillow quality, cleanliness and the condition of the sofa beds to ensure a more universally positive experience.
Cleanliness
The Barclay Towers Hotel and Resort has garnered a range of feedback concerning its cleanliness. Many guests noted issues with dated facilities and inadequate cleaning, often mentioning dusty corners, dirty floors and outdated bathroom fixtures needing attention. Some reported finding leftover debris, old furniture stains and even pests like roaches and bed bugs, reflecting a need for more rigorous housekeeping practices and regular deep cleaning. The presence of mold, especially in the air vents and bathrooms, was highlighted by several reviewers, emphasizing the need for more thorough maintenance.
However, it's not all negative. Some guests appreciated clean rooms with comfortable furnishings and fresh towels, noting that certain areas like the property itself were well-maintained. For those rooms properly attended to, cleanliness met expectations, providing a pleasant and cozy environment. Despite these fluctuating standards, the hotel’s prime beachfront location and spacious rooms were still favorites among visitors. Improvements in housekeeping consistency and general updates to the facilities could significantly enhance future guest experiences.
Staff
The staff at The Barclay Towers Hotel and Resort receive mixed feedback from guests. While many guests praise the staff for being friendly, helpful and accommodating, particularly noting the exceptional customer service from specific staff members like Gabby at the front desk, others report experiences with rude and unprofessional staff, especially at the front desk and during nighttime hours. Maintenance staff and some housekeeping members are often commended for their friendliness and efficiency, resolving issues quickly and maintaining cleanliness. However, there are recurring complaints about unavailability, lack of attentiveness and poor customer service, especially from housekeeping and certain reception staff. Despite these issues, numerous guests appreciate the welcoming and courteous nature of many employees, highlighting positive interactions and efforts to go above and beyond, ultimately presenting a somewhat polarized view of the overall staff service at the hotel.
Wi-Fi
The Barclay Towers Hotel and Resort has received mixed reviews regarding its Wi-Fi service. Many guests have praised the Wi-Fi for being strong, reliable and working well throughout their stay. Free access to the internet is also available, adding convenience for travelers. Positive remarks highlight good connectivity in both rooms and communal areas like corridors.
However, a significant number of guests experienced issues with the Wi-Fi. Some reported that the connection was either entirely unavailable or kept dropping, which caused frustration. Instances of the internet being out for the duration of their stay and slow internet speeds were also mentioned. Some guests even noted a lack of support and information from the hotel staff regarding Wi-Fi troubleshooting.
Overall, while there are commendable aspects of the Wi-Fi service at The Barclay Towers Hotel and Resort, there are also considerable areas that need improvement to enhance the guest experience.
Gym
The gym at The Barclay Towers Hotel and Resort receives mixed reviews. While many guests appreciate that the gym has good equipment and meets necessary fitness needs, some find its size to be on the smaller side and feel that it leaves a bit to be desired. There is also some inconsistency in the information about the availability of a gym on-site. Despite these mixed reviews, the spa tub with just the right temperature adds a positive note to the overall fitness experience at this hotel.
Pool
The pool experience at The Barclay Towers Hotel and Resort is generally positive with several guests praising the indoor swimming pool and hot tub for being well-maintained and clean. Many found the pool to be a great amenity that significantly enhanced their stay with specific mentions of the pool being delightful and wonderful. The heated pool was a highlight for many, providing a warm and comfortable swimming experience.
However, the pool area received mixed reviews regarding cleanliness and maintenance. While some guests appreciated the clean and comfortable pool environment, others noted that the pool area was dirty, in disrepair and occasionally corroding. There were also instances where the pool and hot tub were closed for maintenance, leading to some disappointment.
Guests frequently mentioned the availability of clean towels for the pool area, although a few reviews pointed out that towels were sometimes lacking. The pool's temperature was another point of contention; while some found the water heated and pleasant, others felt it was too cold.
The size of the pool also seemed divisive; some reviews mentioned it being a good size and spacious, while others found it too small. The pool's amenities, including a hot tub and jacuzzi, received positive remarks, although a few did mention non-functional jets and occasional unavailability.
Overall, the pool at The Barclay Towers Hotel and Resort offers a pleasant experience with a few areas for improvement, especially in terms of cleanliness and maintenance schedules.
Beach
The Barclay Towers Hotel and Resort enjoys an enviable position right on the beach, providing guests with immediate and convenient access to the sand and the ocean. Many guests highlight the beachfront location, appreciating the fact that every room faces the ocean, which offers stunning views directly from their balconies. The proximity to the beach ensures that guests can enjoy watching the ocean, ships and boats, creating a tranquil and picturesque environment.
The boardwalk access is another appreciated feature, making it easy to explore nearby shops and attractions. Guests frequently mention the beautiful and well-maintained beach just steps from the hotel, contributing to an overall pleasant stay. Many guests cherish the clean, spacious suites with great ocean views.
While the beachfront ambiance and views are consistently praised, some reviews mention limited beachfront activities and occasional access issues, particularly noting instances when beach access was closed off. Nonetheless, the stunning and abundant beach views, combined with the convenient location and direct sand access, make The Barclay Towers Hotel and Resort a favored choice for those looking to enjoy a peaceful oceanside retreat.
Parking
The Barclay Towers Hotel and Resort offers multiple parking options for guests with general sentiments being mixed. Many appreciated the complimentary and low-cost parking solutions, noting that garage parking is often available and secure, equipped with cameras and easily accessible across the street. However, some found the parking situation less than ideal, citing issues like limited spaces, tight spots and the inconvenience of having to park across the street or in remote locations. There are concerns about the cleanliness and security of the parking facilities and several guests mentioned extra fees associated with parking, ranging from $10 to $25 per day. While some reviews highlighted the adequacy of the parking, there is a clear demand for more spaces and improved logistics. Overall, while parking at The Barclay Towers Hotel and Resort has its positives, there's room for improvement to better accommodate guest needs.
Family
The Barclay Towers Hotel and Resort appears to be a solid choice for those traveling with kids and families. Many guests appreciated the hotel's family-oriented atmosphere, highlighting its kid-friendly environment and clean facilities. Parents noted that the rooms were spacious enough to comfortably accommodate a family of four, making it easy to enjoy a family vacation without feeling cramped. The kid-friendly amenities, including a fun kiddie pool and areas where children could play, added to the convenience and enjoyment of the stay.
Visitors also praised the hotel's good location, which is suitable for families with nearby activities and attractions to entertain the kids. Families have enjoyed various activities, such as watching Christmas movies and baking, making it a pleasant holiday spot. The suite layouts and the family-oriented facilities were key points of satisfaction, contributing to the overall comfort and value of the stay.
While most reviews were positive, a few guests mentioned areas needing improvement, such as the older feel of the hotel and the availability of additional family activities. Some practical concerns included the need for safer areas and parking, as well as occasional maintenance issues like missing shower curtains. However, the general sentiment was that The Barclay Towers Hotel and Resort is a suitable and enjoyable option for families looking to spend quality time together on vacation.
Nightlife
The Barclay Towers Hotel and Resort provides a peaceful and family-friendly environment, making it a popular choice for those traveling with children and looking for a quieter stay. The installation of security and dark, safe corridors ensures guests feel secure during nighttime hours. Despite some occurrences of party noise and external disturbances from nearby nightlife spots, the hotel manages to maintain a generally quiet and safe atmosphere after-hours.
Located near the boardwalk, guests have easy access to bars and restaurants, offering plenty of options to enjoy entertainment and dining. However, the immediate vicinity around the hotel lacks a robust variety of nightlife venues such as clubs or bars, which may be a downside for those seeking vibrant nighttime activities. The nearby restaurants and bars do contribute to the overall nightlife experience, albeit more subdued.
Guests also appreciate the hotel's location and the stunning views it offers. The proximity to nearby nightlife spots means some areas can get noisy, but it generally doesn’t affect daytime enjoyment. Overall, while nightlife directly around the hotel is somewhat limited, its prime location does provide opportunities to explore entertainment options close by.
3 Star
The Barclay Towers Hotel and Resort is a typical three-star establishment, offering an overall satisfactory experience for its price range. The rooms and lobby are decent but could benefit from some updating. Located in a quiet area, it provides guests with restful sleep. The common areas are clean but not modern and the furnishings are dated. Guests generally found the staff to be adequate, although the level of service was noted to be poor by some, falling short of typical three-star standards.
The hotel is currently undergoing renovations, which may improve its dated appearance. However, some found the building to be in poor condition and lacking maintenance. At $300 a night with no complimentary breakfast and a $10 daily parking fee, several guests felt the cost did not match the quality provided. Despite mixed feelings about the value, it's considered a decent option given its category and could suit those looking for standard amenities in a quieter setting.
Accessible
Accessibility at 'The Barclay Towers Hotel and Resort' receives mixed reviews but leans towards the positive. Guests appreciated the availability of handicap accessible rooms and suites, which were also noted for their wheelchair-friendly features. The front desk staff received praise for their helpfulness and the hotel's location added to its appeal for those seeking easy access to the boardwalk. Safety was emphasized, especially for individuals with disabilities such as amputees.
However, some areas for improvement were mentioned. There was limited handicap parking with some guests finding the distance to available spots too far. The elevator’s reliability was a recurring issue with several references to it being out of service. Despite these drawbacks, the overall impression was of a hotel making commendable efforts to accommodate guests with disabilities, though there is room for modernization and additional facilities. Features like kitchenettes and mini-fridges in the rooms were valued, but updates to the property and consistent elevator function would enhance accessibility further.
Heated Pool
The heated pool at The Barclay Towers Hotel and Resort has received mostly positive feedback from guests. The pool is consistently described as heated and fairly warm, providing comfort even in cooler seasons. Guests appreciated the cleanliness and maintenance of both the heated pool and the hot tub area. Although there were mentions of the water temperature being slightly cooler at times, overall, the pool and hot tub were highlighted as strong features of the hotel. The indoor pool, being heated, offers a pleasant experience for visitors, making it an attractive amenity of the resort. However, it's worth noting that there were a few instances where the pool's temperature or cleanliness did not meet expectations.
Indoor Pool
The Barclay Towers Hotel and Resort offers a well-received indoor pool area, praised for its pleasant and comfortable environment. Guests frequently described the pool as nice, good and even fantastic, making it a highlight of their stay. Many appreciated the addition of a hot tub adjacent to the pool, enhancing their relaxation experience. The pool area, noted for its showers and changing rooms, added to the convenience and overall appeal. The indoor pool's quiet and secluded atmosphere provided a tranquil setting for guests to unwind. Some reviews mentioned the pool being heated and appreciated its availability until 10 pm, which allowed for flexible swim times. However, a few reviews mentioned concerns such as the pool being small, dirty or lacking towels at times. Overall, the indoor pool and hot tub contributed positively to the guest experience.
Honeymoon
The Barclay Towers Hotel and Resort has received mixed feedback from honeymooners. While some guests have described their honeymoon experience as wonderful and lovely, others suggest the older rooms may not be the best choice for a romantic stay. Positive comments highlight it as a great honeymoon destination with nice rooms suitable for such occasions. However, potential honeymooners may need to consider that the hotel's nightlife options are limited. Overall, it appears that the hotel can provide a pleasant honeymoon experience, but it may not cater to those seeking a highly romantic or nightlife-filled atmosphere.
Beachfront
The Barclay Towers Hotel and Resort is a destination that consistently impresses guests with its prime beachfront location. Featuring oceanfront suites and rooms with balconies that offer spectacular views of the Atlantic, visitors are delighted by the close proximity to the beach. The hotel provides easy access to the beach and boardwalk, enabling guests to enjoy the oceanfront scenery directly from their rooms or just a few steps away. Every room boasts a beautiful ocean view, making each stay special. The convenient location, nestled right on the beach, allows for effortless beach access and proximity to nearby restaurants and attractions. The clean and comfortable rooms, combined with outstanding views, make it an ideal spot for those looking to soak in the beauty of the ocean. Despite the occasional minor inconvenience, such as a closed boardwalk requiring a short walk around the building, guests praise the overall experience and the fantastic beachfront vistas.
Yes, The Barclay Towers Hotel and Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at The Barclay Towers Hotel and Resort.
No, The Barclay Towers Hotel and Resort doesn't allow dogs.
Yes, parking facilities are available at The Barclay Towers Hotel and Resort.
Yes, The Barclay Towers Hotel and Resort has a gym.