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Summary of reviewsThe Campanile Hotel & Restaurant Brussels Vilvoorde receives high commendation for its strategic and convenient location. Situated north of Brussels, it is in close proximity to key transportation hubs like the highway, airport and Vilvoorde train station. Guests find the tranquil environment, despite its accessibility, to be an added advantage, perfect for easy travel to downtown Brussels and other attractions. The hotel offers free parking and effective public transport links, making it an excellent base for exploring the area or attending notable events. The welcoming and efficient staff significantly enhance the overall experience.
Breakfast at the hotel is generally well-received with varied and hearty options. Guests compliment the extensive breakfast buffet, but some note that diversity could be improved and it can get busy. Though there are occasional comments about the price, many find the breakfast offerings to provide good value with friendly and professional service.
Dinner experiences garner mixed feedback. Guests praise the food quality and pleasant service but mention limited menu choices and high prices. The restaurant’s inconsistent hours of operation, particularly on weekends, cause some inconvenience. Nonetheless, staff efforts to accommodate dietary preferences are appreciated.
Rooms at the hotel present a mixed picture. While some guests find their rooms clean and comfortable, many highlight the urgent need for renovations and better maintenance. Cleanliness issues, such as dirty carpets, mold and dated furnishings, are frequently mentioned. Despite this, basic facilities are considered adequate by some for the price and cleanliness is maintained in areas such as the beds.
Cleanliness overall seems to be a significant issue with guests pointing out dirty carpets, moldy bathrooms and general poor hygiene in certain areas. Despite persistent maintenance concerns, the friendly staff and favorable location help mitigate these shortcomings.
The staff consistently receive high praise for their warmth and professionalism, enhancing the guest experience with their attentiveness and accommodating nature. Individuals like Denise and Belinda are noted for their exceptional service.
The hotel offers robust and reliable free wifi, though a few rooms at the end of corridors have weaker signals. Parking facilities are highly appreciated for being spacious, free and secure, adding to the hotel’s convenience.
Guests have mixed opinions about the beds with some finding them comfortable and clean, while others describe them as hard and worn out. There's a call for improved mattress quality and bed maintenance.
As a three-star establishment, the hotel provides a balanced price-quality ratio, meeting basic expectations without exceeding them. It is suitable for budget-conscious travelers looking for reasonably priced lodging that offers essential amenities.
For business travelers, the hotel’s location, meeting rooms and conference facilities are convenient and functional, although some amenities are basic and staff may be limited.
The hotel is accessible and welcoming to travelers with disabilities, offering a convenient layout and specific accommodations. However, the absence of an elevator and the presence of stairs may be challenging for some.
Pet owners find the hotel accommodating with a welcoming attitude towards pets, enhancing the overall stay for those traveling with their furry companions, despite occasional cleanliness concerns related to pet stays. Show more
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Categories
Dog Friendly Hotel
Campanile hotels are known to be pet-friendly, allowing one pet up to 5 kg for an additional fee. This hotel is located close to major highways and the train station.
Business Hotel
Provides basic business amenities and services. Offers a convenient location for travelers in the Vilvoorde area.
Cheap Hotel
Campanile offers practical accommodations with a restaurant on-site, balancing affordability and convenience. The rooms are functional and suitable for travelers looking for a comfortable stay.
Accessible Hotel
This hotel offers installations for people with disabilities and is wheelchair accessible. It also has on-site accessible restaurants/lounges and parking accessibility.
Hotel with EV Charging Stations
This hotel offers an electric vehicle charging station as one of its general facilities. It is highlighted as a key amenity for guests.
Hotel Taking Steps Towards Sustainability
Hotel with Parking
EV charging stations
3-Star Hotel
Room Types
Double RoomA flat-screen TV and tea/coffee making facilities are offered in this room. It also includes a bathroom with a bath or a shower.
Twin RoomA flat-screen TV and tea/coffee making facilities are offered in this room. It also includes a bathroom with a bath or a shower.
Room with Three Single BedsProviding free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. This triple room features a private entrance, a tea and coffee maker, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 3 beds.
Standard Room - 3 Single Beds
Guest Reviews
6.5
Rated
Location
The Campanile Hotel & Restaurant Brussels Vilvoorde receives high praise for its strategic location. Situated north of Brussels, it's remarkably close to various transportation hubs including the highway, airport and Vilvoorde train station. Despite its proximity to these major routes, guests consistently mention the pleasant tranquility of the hotel environment. Its location is described as ideal not only for those with flights from Brussels Airport but also for easy access to downtown Brussels and other nearby attractions via frequent train services.
The convenience extends to free parking and accessibility to public transportation, making it an excellent base for exploring Brussels or even attending events like the Tomorrowland festival. Travelers appreciate the rapid train connections—just three stops to Brussels Central—and the closeness to local amenities like shops and city parks. Additionally, the welcoming and efficient staff further enhance the overall positive experience at this well-situated hotel. Overall, its prime location combined with good hospitality makes it a favored choice for both short stays and those needing close proximity to Brussels' key points of interest.
Breakfast
The breakfast experience at Campanile Hotel & Restaurant Brussels Vilvoorde has received a mix of opinions from guests with a general trend towards positivity. Many guests appreciated the extensive and varied selection of the breakfast buffet, describing it as excellent, well taken care of and a great start to the day. The buffet is often highlighted for being hearty, generous and fairly well-assorted with a surprising variety of options available. Additionally, there are mentions of fresh orange juice and a decent selection of healthy snacks.
However, some guests noted that the breakfast could be improved in terms of diversity and the availability of certain items like scrambled eggs or bacon, especially later in the morning. A few reviews pointed out that the breakfast room can get quite busy, resulting in a shortage of seating and occasional empty trays. There were also comments about the breakfast being somewhat pricey for the options provided with some guests feeling it didn't offer enough value for money.
Despite these criticisms, many reviews agree that the breakfast offered at this hotel provides good value and contributes positively to the overall stay with friendly and professional staff enhancing the experience.
Dinner
The dinner experience at Campanile Hotel & Restaurant Brussels Vilvoorde garnered mixed feedback. The food quality received praise with many describing their evening meals as very tasty, excellent and really good. Guests also appreciated the pleasant service and cozy atmosphere of the restaurant. The dinner selection was highlighted as limited with restricted choices for salads and desserts and some noted the high cost of meals.
However, numerous reviews mentioned the restaurant being unexpectedly closed, particularly on weekends, requiring guests to seek alternative dining options outside the hotel. Despite these inconveniences, guests enjoyed good breakfasts and praised the bar’s offerings, although some found the bar prices steep. Efforts from the restaurant staff were acknowledged with instances of the cook going the extra mile to accommodate dietary preferences.
Overall, while the food and service quality stood out positively, the limited menu and inconsistent restaurant operation hours posed challenges for some guests.
Rooms
Guests' experiences with the rooms at Campanile Hotel & Restaurant Brussels Vilvoorde vary widely with the consistent theme being the urgent need for renovation and upkeep. While some guests found their rooms clean and comfortable, many pointed out that the rooms and bathrooms are dated and worn out with old and partially broken furniture. Cleanliness is a significant concern, as numerous reviews highlighted dirty carpets, molded bathrooms and stained bedding. In some rooms, a musty odor or strong smells of smoke were noticeable, adding to the discomfort.
Room size was generally considered small but adequate, although some described them as cramped and not very comfortable. Reviews also noted issues with bathroom amenities such as broken doors and showerheads, along with inadequate ventilation making the rooms warm and stuffy. Noise was another common complaint, particularly from rooms by the parking lot.
Despite the general dissatisfaction, there were occasional positive mentions of basic facilities being okay and adequate for the price with some rooms being cleaned daily and having amenities like a refrigerator and more power outlets, albeit only a single socket. Comfort and modest furnishings were appreciated by a few guests who deemed the rooms sufficient for short stays.
Overall, while the accommodation offers basic amenities and a good location near Brussels, the overwhelming feedback indicates that the rooms need a major overhaul to meet guest expectations for cleanliness, comfort and modernity.
Beds
The guest reviews of the beds at Campanile Hotel & Restaurant Brussels Vilvoorde present a mixed picture. On the positive side, many guests found the beds to be comfortable and clean with some highlighting comfortable bedding and firm mattresses that were good for an overnight stay. Cleanliness featured prominently with several remarks about clean bedsheets and well-maintained bedding.
However, the negative remarks are significant and frequent. Numerous guests described the beds as hard, uncomfortable and in dire need of replacement. Terms such as sagging, worn out and even concrete bed were used to convey dissatisfaction. Some guests also reported issues with the mattresses being dirty and pillows being flat or not comfortable. Additionally, there were occasional mentions of beds not being properly made or having a generally poor state.
In summary, while the beds at the hotel receive some praise for being clean and suitable for short stays, they often fail to meet comfort expectations with many guests reporting issues with hardness, sagging and an overall need for better maintenance and replacement.
Cleanliness
At the Campanile Hotel & Restaurant Brussels Vilvoorde, cleanliness seems to be a significant concern among guests according to various reviews. Many pointed out issues with stained carpets, dirty rooms and outdated bathroom facilities. Mold was noted in several bathroom areas and some guests faced unpleasant odors in the hallways and rooms, partly due to old carpeting. Dust and dirt were frequently mentioned, contributing to a general impression of poor hygiene. Despite some rooms being cleaned daily and public areas being tidy, the overall maintenance and appearance of the hotel reportedly did not meet standard expectations. Guests appreciated the cleanliness of the beds and walls, but the persistent issues with carpets, bathrooms and general hygiene negatively impacted their stay. Nevertheless, thanks to the friendly staff and the hotel’s favorable location near the train station, many guests found their overall experience to be pleasant, yet with notable room for improvement in terms of cleanliness.
Staff
The staff at Campanile Hotel & Restaurant in Brussels Vilvoorde consistently receive high praise for their warmth and professionalism. Guests frequently highlight the friendly and helpful nature of the team, from the reception to the bar and restaurant. The smooth and welcoming check-in process stands out with multiple mentions of multilingual and very accommodating personnel. Receptionists, in particular, are noted for their kindness and service-oriented approaches.
The staff's attentiveness and understanding, especially in handling specific requests, further enhance the guest experience. Whether it's the hard-working, polite restaurant crew or the super enthusiastic receptionists, the team receives compliments for their exceptional commitment to customer service.
A special mention goes to individual staff members like Denise and Belinda, whose exceptional attention and courtesy left a lasting impression on guests. Despite a few isolated comments about less professional encounters, the overall consensus is overwhelmingly positive, emphasizing a pleasant, welcoming and courteous atmosphere.
In summary, the Campanile Hotel & Restaurant Brussels Vilvoorde excels in staff friendliness and helpfulness, ensuring a comfortable and enjoyable stay for their guests.
Wi-Fi
Campanile Hotel & Restaurant Brussels Vilvoorde offers robust wifi services with complimentary high-speed wifi accessible throughout all rooms and public areas. Many guests have highlighted the stability and strength of the wifi connection with several noting that it worked very well and was reliable. The majority of reviews suggest that the wifi is good, stable and free, ensuring that guests can stay connected during their stay. However, it is worth noting that there were a couple of mentions of the wifi not being powerful enough in certain rooms, particularly at the end of corridors. Nonetheless, overall feedback points to a generally positive experience with the hotel's wifi services.
Parking
The parking at Campanile Hotel & Restaurant Brussels Vilvoorde receives high praise from guests for its convenience and cost-free access. Multiple reviews highlight the ample, spacious parking area, making it easy for guests to find a spot. The parking lot is well-maintained, providing a secure and protected environment for vehicles. With the added advantage of free parking, guests find the facility both practical and economical. Some guests appreciate the straightforward access and note that no exit code is needed. Additionally, the proximity to the hotel adds to the convenience, making the overall parking experience pleasant and hassle-free. While a few noted the absence of a car charging facility, the secure and spacious free parking remains a significant perk for hotel patrons.
3 Star
The Campanile Hotel & Restaurant Brussels Vilvoorde offers a three-star experience that aligns well with its rating and pricing structure. The price-quality ratio is balanced, making it a reasonable choice for budget-conscious travelers. Breakfast is satisfactory given the cost and the overall price is considered fair, especially when taking the standard and dated facilities into account.
The hotel meets expectations as a three-star accommodation, providing basic amenities typically expected at this level. Despite being described as pretty average, the facilities and services are sufficient for the cost. The cleaning staff is noted to be present, ensuring a standard level of cleanliness.
Overall, the hotel delivers precisely what one would expect from a three-star establishment, nothing more, nothing less. It is a decent option if looking for reasonably priced lodging that meets basic standards.
Business
The Campanile Hotel & Restaurant Brussels Vilvoorde is noted for its suitability for business travelers, offering essential amenities such as meeting rooms and conference facilities. Positioned within a business area, the hotel's location is convenient for work-related stays. It is described as business-friendly and client-focused, delivering good value for money. However, the hotel amenities are considered basic and there are some mentions of limited staff and small reception desk. Despite these minor drawbacks, it remains a decent choice for business trips.
Accessible
The Campanile Hotel & Restaurant Brussels Vilvoorde is an excellent choice for travelers with disabilities, boasting a range of features that make it accessible and welcoming. Many guests highlight the hotel’s convenient layout and easy accessibility, ensuring a stress-free experience for those with mobility issues. The hotel’s design facilitates easy access with accommodations specifically made to be wheelchair and handicapped accessible. Situated in an accessible location, it allows guests to move freely within the premises. However, it's worth noting that the absence of an elevator and the presence of stairs may pose challenges for some. Overall, the hotel’s accessible features make it a suitable option for guests seeking comfort and convenience.
Dog Friendly
The Campanile Hotel & Restaurant Brussels Vilvoorde is notably accommodating for guests traveling with pets, particularly dogs. The hotel has a dog-friendly policy and allows pets for an additional fee of 10 euros per animal. Guests appreciate the ease of access for small dogs and the provision of pet amenities, making stays pleasant for both pet owners and their furry companions. The hotel’s welcoming attitude towards animals enhances the experience for those travelling with pets. However, there have been occasional mentions of specific issues such as the smell and cleanliness of bedding. Overall, the hotel is recognized as pet-friendly, receiving positive feedback from pet owners.
No, Campanile Hotel & Restaurant Brussels Vilvoorde doesn't have any pool.
No, a spa isn't available at Campanile Hotel & Restaurant Brussels Vilvoorde.
Yes, Campanile Hotel & Restaurant Brussels Vilvoorde welcomes dogs.
Yes, parking facilities are available at Campanile Hotel & Restaurant Brussels Vilvoorde.
No, Campanile Hotel & Restaurant Brussels Vilvoorde doesn't have a gym.