Best Western Vilnius
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Summary of reviewsBest Western Vilnius, nestled in a favorable spot in Vilnius, is highly praised for its excellent location. Guests appreciate its proximity to the historic city center, the charming old town, and the airport, making it a convenient choice for both international and local travelers. The surrounding area is well-developed, featuring modern skyscrapers, shopping centers, and dynamic surroundings, with easy access to public transportation and delightful views of Gediminas Castle and the nearby river. The hotel is strategically positioned close to shopping centers and major roads, providing guests with various dining, shopping, and entertainment options.
The hotel stands out not only for its location but also for its cleanliness and friendly, helpful staff, with the generous and varied breakfast frequently highlighted as a top feature. The breakfast buffet is noted for exceeding expectations with both hot and cold dishes, fresh juices, and a selection of sweet and savory items. The rooms are spacious and clean, with comfortable beds and soundproofing that helps ensure restful nights, though some areas are noted as needing renovation. Guests appreciate the good value for money, with the hotel serving as a comfortable base for exploring the city.
The hotel staff receive abundant praise for their friendliness, professionalism, and attentiveness, with multilingual capabilities that enhance interactions with international guests. Although the free Wi-Fi offers stable connectivity in public areas, some guests experience slow or unstable connections in their rooms, with staff recognized for their efforts in resolving these issues.
The hotel’s gym facilities and pool receive mixed feedback, with the gym described as small and outdated, but the free access to a sauna and pool is considered a pleasant bonus. The small, sometimes cold pool has usability concerns, but for those primarily interested in the sauna, it serves its purpose. Parking is limited, requiring a fee, but its proximity to the entrance is noted as convenient, along with nearby larger paid parking.
Despite some areas needing improvement and the hotel not fully meeting four-star expectations, many guests still appreciate the comfort provided by the beds, with clean, wide mattresses that offer a good night's sleep. Overall, Best Western Vilnius offers value, comfort, and accessibility, making it a recommended choice for those seeking to immerse themselves in the city's rich history and culture.
Categories
The hotel stands out not only for its location but also for its cleanliness and friendly, helpful staff, with the generous and varied breakfast frequently highlighted as a top feature. The breakfast buffet is noted for exceeding expectations with both hot and cold dishes, fresh juices, and a selection of sweet and savory items. The rooms are spacious and clean, with comfortable beds and soundproofing that helps ensure restful nights, though some areas are noted as needing renovation. Guests appreciate the good value for money, with the hotel serving as a comfortable base for exploring the city.
The hotel staff receive abundant praise for their friendliness, professionalism, and attentiveness, with multilingual capabilities that enhance interactions with international guests. Although the free Wi-Fi offers stable connectivity in public areas, some guests experience slow or unstable connections in their rooms, with staff recognized for their efforts in resolving these issues.
The hotel’s gym facilities and pool receive mixed feedback, with the gym described as small and outdated, but the free access to a sauna and pool is considered a pleasant bonus. The small, sometimes cold pool has usability concerns, but for those primarily interested in the sauna, it serves its purpose. Parking is limited, requiring a fee, but its proximity to the entrance is noted as convenient, along with nearby larger paid parking.
Despite some areas needing improvement and the hotel not fully meeting four-star expectations, many guests still appreciate the comfort provided by the beds, with clean, wide mattresses that offer a good night's sleep. Overall, Best Western Vilnius offers value, comfort, and accessibility, making it a recommended choice for those seeking to immerse themselves in the city's rich history and culture.
Hotel Taking Steps Towards Sustainability
This hotel participates in the 'Stay For The Planet' program, which is based on a Global Sustainable Tourism Council recognized standard. It actively works on energy efficiency, waste management, and reducing single-use plastics, while also engaging guests in sustainable practices.
What makes your hotel/accommodation eco-friendly?
The structure maximizes natural light to reduce the need for lighting and heating
Windows that block heat/cold (i.e. triple-glazed windows)
Use of non-toxic cleaning products
Serving organic food at the restaurant
Employees are trained to follow environmental policies
Signs in the rooms informing guests that towels will only be changed upon request
Toilet paper made of non-chlorine bleached paper or awarded with an eco-label
No disposable (single use) cups/glasses, plates and cutlery
Automatic system or key card that turns off the light and electrical appliances when guests leave their room
Most of the ingredients used to prepare meals are locally produced
Answers last updated by Best Western Vilnius
Family Friendly Hotel
Offers comfortable rooms and a convenient location. Provides amenities suitable for families. Within walking distance of many attractions.
Dog Friendly Hotel
This hotel is a popular choice for guests booking pet-friendly hotels in Vilnius county.
Hotel with Swimming Pool
Best Western Vilnius includes a swimming pool and is known for its reliable service and convenient location. It offers a comfortable stay for both leisure and business travelers.
Indoor Pool
Name of the pool: Cooling pool
Location of the pool: Indoor pool
Is it a pool of special type?
Show more... Zero-edge pool
Business Hotel
The hotel's conference center includes six conference rooms that can accommodate 10 to 400 participants. The rooms are suitable for conferences, seminars, training, and presentations and all necessary conference equipment is available. Catering services are also offered.
Hotel with Parking
Offers parking facilities for guests. This makes it a convenient option for travelers arriving by car.
Hotel with Gym
It is listed as having gym facilities.
4-Star Hotel
Located in the shopping area of Vilnius, near the Europa Shopping Center, this hotel offers a convenient location. It provides comfortable rooms and a range of amenities. The hotel is known for its accessibility and nearby attractions.
Hotel with Indoor Pool
This newly renovated hotel includes an indoor pool, a sauna, and a fitness center. These facilities offer a solid option for guests seeking to relax or maintain their fitness routine.
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Guest Reviews
Nestled in a favorable spot in Vilnius, the Best Western Vilnius is widely appreciated for its excellent location, making it a prime choice for travelers. Guests frequently highlight the convenience of being just a short stroll from the historic city center and the charming old town. The hotel's proximity to the airport adds to its appeal, providing easy accessibility for international visitors.
The area surrounding the hotel has undergone considerable development, featuring modern skyscrapers, shopping centers, and energetic surroundings. Visitors have found great advantage in the quick access to public transportation, making it simple to explore various city attractions. The location also offers delightful scenic views, particularly of Gediminas Castle and the nearby river, adding to the overall experience.
The strategic positioning next to shopping centers and close to major roads enhances the attractiveness of the Best Western Vilnius, providing guests with ample options for dining, shopping, and entertainment. With a geographical placement that ensures peace and quiet while still offering proximity to the city's vibrant offerings, the hotel serves as a perfect base for exploring Vilnius on foot.
In addition to the stellar location, guests commonly praise the hotel's cleanliness, friendly and helpful staff, and the generous breakfast, making it a top choice for visitors seeking value and comfort. Whether visiting for business or leisure, Best Western Vilnius stands out as an accessible and comfortable option, earning high marks from those looking to immerse themselves in the city's rich history and culture.
Best Western Vilnius offers a breakfast experience that consistently garners positive reviews from guests. The hotel is praised for its diverse and abundant breakfast buffet, which features a wide range of both hot and cold dishes, making it plentiful and satisfying. Guests frequently highlight the quality and taste of the food, noting that the breakfast includes delicious and varied options suitable for international travelers. Fresh juices, tasty waffles, and a good selection of both sweet and savory items contribute to the meal's appeal.
Despite some comments suggesting room for improvement, such as a lack of variety on certain occasions and the crowded breakfast area, the overall sentiment remains favorable. Guests appreciate the friendly and attentive staff, enhancing the overall breakfast experience. The breakfast is often described as exceeding expectations, offering excellent value for money, and being one of the best features of a stay at the hotel. Whether for a hearty start to the day or simply to enjoy the wide array of options, breakfast at Best Western Vilnius is a standout aspect of the guest experience.
The guest reviews for Best Western Vilnius provide a detailed and insightful look into the accommodation experience at this centrally located hotel. Despite some criticisms regarding outdated decor, the consistent theme is one of cleanliness and spaciousness. Many guests appreciated the comfortable beds and large bathrooms, often highlighting the combination of bathtubs and shower cabins which enhanced their stay. The rooms are recognized for their size, accommodating guests well, whether in single, double, or triple room arrangements. An added commendation was the quietness and effective soundproofing from external street noise, although some internal noises were noted near staff areas.
While some rooms appear different than expected from promotional photos, the overall cleanliness and maintenance of the hotel appear satisfactory. Guests often mentioned the helpfulness of the staff and the convenient amenities within the rooms, such as kettles and mini-fridges, adding to their comfort during their stay. The positive reviews also noted the notable views from certain rooms that enhance the overall experience, particularly views of the Vilnius skyline.
However, not all experiences were flawless; guests pointed out the need for renovation and updates in several areas, including the carpets and furnishings, along with occasional issues like missing curtains and minor odor concerns. Despite these points, the general sentiment remains positive with guests often remarking on the hotel's value for money, making it a recommended choice for travelers returning to Vilnius.
Best Western Vilnius receives mixed reviews regarding its bedding, yet leans toward a positive overall impression. Guests consistently mention the comfort of the beds, with many describing them as very comfortable and providing a good night's sleep. The mattresses, while occasionally noted as firm, are often praised for being exceptionally wide and clean. Some guests highlight the abundance of comfortable pillows alongside the spacious, warm rooms, enhancing the overall restful experience.
However, there are some criticisms, including occasional sharp edges on the beds, creaky frames, and thin mattresses. A few reviews mention discomfort from hard beds and pillows in poor condition, with several commenting on difficulties for guests with limited mobility or sensitivity to mattress firmness. Despite these drawbacks, guests frequently emphasize the overall positive impact of good beds and mattresses on their stay, outweighing isolated negative experiences.
Situated just a short walk from the heart of Vilnius, the Best Western Vilnius hotel generally upholds high standards of cleanliness, as echoed by a multitude of guest reviews. Descriptions of the hotel frequently highlight clean, comfortable, and spacious rooms, alongside tidy public areas. Guests consistently appreciate the spotless and orderly nature of the accommodations, with daily cleaning routines maintaining the overall neatness. Guests compliment the comfortable and well-maintained beds, ensuring a restful stay.
While the general consensus is positive, some reviews note the hotel's need for updates, with certain areas feeling outdated and in need of repair. There are occasional mentions of cleanliness not being consistent, especially regarding carpets and hard-to-reach areas. However, guests seem satisfied with the hotel’s efforts to address these maintenance issues.
The hotel also scores points for its accommodating and friendly staff, who contribute to the positive guest experience. The breakfast offerings are noted for being clean and well-prepared, complementing the overall stay. Despite minor drawbacks, the hotel’s cleanliness and welcoming atmosphere continue to resonate well with visitors, making it a reliable choice for those visiting Vilnius.
The reviews of the Best Western Vilnius overwhelmingly highlight the hotel's staff as a key strength. Guests consistently describe the staff as friendly, helpful, and attentive. Reception staff, in particular, receive frequent praise for their politeness, professionalism, and eagerness to meet guests' needs. Several reviews note that staff members are responsive and quick to resolve any issues that arise during the stay, contributing significantly to a positive guest experience.
Many guests appreciate the multilingual capabilities of the staff, who are able to communicate comfortably in English and occasionally other languages, which enhances interactions with international guests. Additionally, specific mentions of individual staff members, such as those at reception, underscore their exceptional service, often going above and beyond to ensure guests feel welcomed and well cared for.
While there are a few mentions of occasional language barriers or unprofessional encounters, these instances seem to be exceptions rather than the norm. Overall, the staff's dedication to service plays a significant role in making guests' stays enjoyable and memorable at this centrally located hotel.
The Wi-Fi experience at Best Western Vilnius presents a mix of opinions from guests, featuring a blend of positive and constructive feedback. Many guests appreciated the fact that the hotel offers free Wi-Fi, and some praised the connection for being strong and good in certain areas of the facility. Positive mentions highlight the stability and good speed of Wi-Fi in public areas, such as the hotel lobby and corridors, suggesting that guests seeking strong connectivity may be more successful outside of their rooms.
Despite these favorable comments, there are notable concerns regarding Wi-Fi performance, particularly in the guest rooms. Some reviews indicate instances of slow or unstable internet, with mentions of connectivity issues on specific floors and difficulties accessing the network on various devices, including Apple products. Several guests found that the Wi-Fi could be unreliable at times, with connections dropping or lagging, and some noted a need for improvements in speed and reliability.
Guests with laptops, particularly those using MacBooks, were occasionally required to seek assistance from the staff to connect to the Wi-Fi network. Fortunately, the hotel's staff have been recognized for their helpfulness in resolving connectivity problems, which is reassuring for travelers who rely on internet access for work or leisure.
Overall, Best Western Vilnius offers Wi-Fi services that work well in some areas, but experiences may vary depending on location within the hotel, and guests may find it advantageous to seek support from the staff if they encounter difficulties with their connection.
The gym at Best Western Vilnius has received mixed feedback from its guests. While the inclusion of gym access in the stay is appreciated, the facility itself does not impress those looking for a well-equipped fitness center. The gym is described as small and outdated, with a limited selection of equipment, such as a single exercise bike and a treadmill. Furthermore, some equipment appears to be broken, and there is a noted lack of free weights, which may not satisfy fitness enthusiasts. However, the 24/7 access does provide flexibility for guests. On the positive side, the hotel offers free access to a sauna and swimming pool, which many guests find to be a pleasant addition. Although the pool is described as small and sometimes cold, it, alongside the sauna, provides a relaxing environment for unwinding after exploring the city. The accommodations also include well-functioning air conditioning, enhancing the overall experience. While the gym area could use some improvement and maintenance, the complimentary access to both the gym and spa facilities remains a notable aspect of the guest experience.
The pool at the Best Western Vilnius seems to have left guests with mixed impressions. While the presence of an indoor pool and sauna is considered a nice bonus, many have noted that the pool is considerably small and often uncomfortably cold. Described as suitable for cooling off after a sauna session, the water temperature is frequently cited as being too cold for swimming. Moreover, the pool's appearance doesn't always match the inviting images seen online, with reports of the water being dirty and opaque, impacting its cleanliness and overall appeal. Despite accessibility from 7:00 AM to 10:00 PM, the pool's usability is often overshadowed by these concerns. For those visiting primarily for the sauna experience, the pool serves its purpose, but travelers looking for a warm swimming retreat may need to manage their expectations.
At the Best Western Vilnius, parking is a topic that garners mixed reviews among guests. The hotel does offer the convenience of parking right at the entrance, but the lot is remarkably small, accommodating around 15 to 25 vehicles. This limited capacity, combined with a first-come, first-served policy, poses challenges, especially during busy times when spaces fill quickly, leaving some guests without guaranteed spots upon their return.
The parking comes with an additional charge of 10 euros per night, which is a sticking point for many who feel that parking should ideally be free. For those who do secure a spot, the parking is considered well-organized, and its proximity to the entrance is noted as convenient. Nearby, there is also a larger paid parking facility across the street if the hotel's lot is full.
Despite the parking hassles, the hotel's location offers a few perks. It's within walking distance, about 10 to 15 minutes, from the city center and adjacent to a large shopping center, providing accessible leisure options for guests. While parking at the Best Western Vilnius is limited, guests generally appreciate the hotel's access to nearby facilities and attractions.
Best Western Vilnius has been the subject of varied perspectives, particularly when it comes to its four-star rating. Many guests feel the hotel does not fully meet the expectations typically associated with a 4-star establishment. Comments often note that it would be more accurately classified as a 3-star hotel, given its shortcomings in areas such as breakfast, room amenities, and overall attention to detail.
The hotel is described as dated and requiring renovations to align with a four-star classification. Elements associated with four-star hotels, like shower caps and complimentary bottled water, were notably absent, leaving some guests longing for these typical conveniences. Breakfast, in particular, was highlighted as an area needing improvement, with guests expressing that it fell short of what they anticipated from a hotel of this category.
While the hotel is theoretically rated four stars, many guests have found it lacking the sophistication and chic commonly expected of this classification. There is consensus that while it provides a satisfactory experience, it doesn’t offer the premium perks expected at its advertised level.
Despite these critiques, some reviews also mention things are generally “good” for a 4-star venue, suggesting that the hotel does meet basic standards but fails to excel in providing a polished four-star experience. Opportunities for improvement exist to better cater to guest expectations, especially when considering regional comparisons and the perceived gap between advertised and actual amenities.
Best Western Vilnius is strategically positioned in the heart of Vilnius' business district, making it an ideal choice for business travelers seeking convenient logistics. The hotel's proximity to both the bustling city center and the charming old town, accessible by a short stroll or a quick bus ride, adds to its appeal. Rooms are praised for their cleanliness and suitability for business stays, equipped with stable Wi-Fi for uninterrupted work connectivity. Guests appreciate the varied and satisfying breakfast offerings, which provide a good start to the day. The staff's friendliness and ability to communicate in both Russian and English enhance the overall experience, ensuring a smooth and pleasant stay. This hotel is recommended as an optimal choice for those on business trips or short stays, offering all the necessary amenities for a hassle-free visit to Vilnius.
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Location
The area surrounding the hotel has undergone considerable development, featuring modern skyscrapers, shopping centers, and energetic surroundings. Visitors have found great advantage in the quick access to public transportation, making it simple to explore various city attractions. The location also offers delightful scenic views, particularly of Gediminas Castle and the nearby river, adding to the overall experience.
The strategic positioning next to shopping centers and close to major roads enhances the attractiveness of the Best Western Vilnius, providing guests with ample options for dining, shopping, and entertainment. With a geographical placement that ensures peace and quiet while still offering proximity to the city's vibrant offerings, the hotel serves as a perfect base for exploring Vilnius on foot.
In addition to the stellar location, guests commonly praise the hotel's cleanliness, friendly and helpful staff, and the generous breakfast, making it a top choice for visitors seeking value and comfort. Whether visiting for business or leisure, Best Western Vilnius stands out as an accessible and comfortable option, earning high marks from those looking to immerse themselves in the city's rich history and culture.
Breakfast
Despite some comments suggesting room for improvement, such as a lack of variety on certain occasions and the crowded breakfast area, the overall sentiment remains favorable. Guests appreciate the friendly and attentive staff, enhancing the overall breakfast experience. The breakfast is often described as exceeding expectations, offering excellent value for money, and being one of the best features of a stay at the hotel. Whether for a hearty start to the day or simply to enjoy the wide array of options, breakfast at Best Western Vilnius is a standout aspect of the guest experience.
Rooms
While some rooms appear different than expected from promotional photos, the overall cleanliness and maintenance of the hotel appear satisfactory. Guests often mentioned the helpfulness of the staff and the convenient amenities within the rooms, such as kettles and mini-fridges, adding to their comfort during their stay. The positive reviews also noted the notable views from certain rooms that enhance the overall experience, particularly views of the Vilnius skyline.
However, not all experiences were flawless; guests pointed out the need for renovation and updates in several areas, including the carpets and furnishings, along with occasional issues like missing curtains and minor odor concerns. Despite these points, the general sentiment remains positive with guests often remarking on the hotel's value for money, making it a recommended choice for travelers returning to Vilnius.
Beds
However, there are some criticisms, including occasional sharp edges on the beds, creaky frames, and thin mattresses. A few reviews mention discomfort from hard beds and pillows in poor condition, with several commenting on difficulties for guests with limited mobility or sensitivity to mattress firmness. Despite these drawbacks, guests frequently emphasize the overall positive impact of good beds and mattresses on their stay, outweighing isolated negative experiences.
Cleanliness
While the general consensus is positive, some reviews note the hotel's need for updates, with certain areas feeling outdated and in need of repair. There are occasional mentions of cleanliness not being consistent, especially regarding carpets and hard-to-reach areas. However, guests seem satisfied with the hotel’s efforts to address these maintenance issues.
The hotel also scores points for its accommodating and friendly staff, who contribute to the positive guest experience. The breakfast offerings are noted for being clean and well-prepared, complementing the overall stay. Despite minor drawbacks, the hotel’s cleanliness and welcoming atmosphere continue to resonate well with visitors, making it a reliable choice for those visiting Vilnius.
Staff
Many guests appreciate the multilingual capabilities of the staff, who are able to communicate comfortably in English and occasionally other languages, which enhances interactions with international guests. Additionally, specific mentions of individual staff members, such as those at reception, underscore their exceptional service, often going above and beyond to ensure guests feel welcomed and well cared for.
While there are a few mentions of occasional language barriers or unprofessional encounters, these instances seem to be exceptions rather than the norm. Overall, the staff's dedication to service plays a significant role in making guests' stays enjoyable and memorable at this centrally located hotel.
Wi-Fi
Despite these favorable comments, there are notable concerns regarding Wi-Fi performance, particularly in the guest rooms. Some reviews indicate instances of slow or unstable internet, with mentions of connectivity issues on specific floors and difficulties accessing the network on various devices, including Apple products. Several guests found that the Wi-Fi could be unreliable at times, with connections dropping or lagging, and some noted a need for improvements in speed and reliability.
Guests with laptops, particularly those using MacBooks, were occasionally required to seek assistance from the staff to connect to the Wi-Fi network. Fortunately, the hotel's staff have been recognized for their helpfulness in resolving connectivity problems, which is reassuring for travelers who rely on internet access for work or leisure.
Overall, Best Western Vilnius offers Wi-Fi services that work well in some areas, but experiences may vary depending on location within the hotel, and guests may find it advantageous to seek support from the staff if they encounter difficulties with their connection.
Gym
Pool
Parking
The parking comes with an additional charge of 10 euros per night, which is a sticking point for many who feel that parking should ideally be free. For those who do secure a spot, the parking is considered well-organized, and its proximity to the entrance is noted as convenient. Nearby, there is also a larger paid parking facility across the street if the hotel's lot is full.
Despite the parking hassles, the hotel's location offers a few perks. It's within walking distance, about 10 to 15 minutes, from the city center and adjacent to a large shopping center, providing accessible leisure options for guests. While parking at the Best Western Vilnius is limited, guests generally appreciate the hotel's access to nearby facilities and attractions.
4 Star
The hotel is described as dated and requiring renovations to align with a four-star classification. Elements associated with four-star hotels, like shower caps and complimentary bottled water, were notably absent, leaving some guests longing for these typical conveniences. Breakfast, in particular, was highlighted as an area needing improvement, with guests expressing that it fell short of what they anticipated from a hotel of this category.
While the hotel is theoretically rated four stars, many guests have found it lacking the sophistication and chic commonly expected of this classification. There is consensus that while it provides a satisfactory experience, it doesn’t offer the premium perks expected at its advertised level.
Despite these critiques, some reviews also mention things are generally “good” for a 4-star venue, suggesting that the hotel does meet basic standards but fails to excel in providing a polished four-star experience. Opportunities for improvement exist to better cater to guest expectations, especially when considering regional comparisons and the perceived gap between advertised and actual amenities.
Business
Yes, Best Western Vilnius has pool(s) that belong to one or more of the following categories: Indoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Best Western Vilnius.
Yes, Best Western Vilnius welcomes dogs.
Yes, parking facilities are available at Best Western Vilnius.
Yes, Best Western Vilnius has a gym.
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