Hôtel Mercure Lyon Centre Charpennes Parc de la Tête d'Or
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Summary of reviewsHôtel Mercure Lyon Centre Charpennes Parc de la Tête d'Or enjoys a sought-after location in the heart of Charpennes, ideal for both leisure and business travelers. Its proximity to metro, tram and bus stops, along with nearby amenities, makes traveling around Lyon easy and convenient. The hotel's excellent staff and robust cleanliness further enhance the stay experience.
The breakfast at the hotel receives high praise for its extensive and varied buffet, offering fresh and delicious options like pancakes and eggs cooked to order. Despite minor issues such as a lack of freshly squeezed orange juice and a sometimes cramped dining area, the overall quality and abundance of the breakfast make it a favorable part of the hotel’s service.
Rooms at the hotel are consistently appreciated for their spaciousness, cleanliness and modern amenities. The comfortable bedding, soundproofing and air conditioning contribute to a pleasant environment. Guests also enjoy the high-quality furniture and the option of interconnected rooms, making it suitable for families and longer stays.
Generally, the hotel's cleanliness is well-reviewed with daily housekeeping maintaining a good standard throughout the facilities. Although there are occasional concerns about the cleanliness of bathroom floors and some instances of rooms not being adequately cleaned, the majority of guests are satisfied with the hotel's cleanliness.
The staff at Hôtel Mercure Lyon Centre Charpennes Parc de la Tête d'Or stand out for their exceptional friendliness, helpfulness and professionalism. Their attentive nature and proficiency in English ensure a welcoming and stress-free stay for guests.
Secure underground parking with direct lift access is another advantage, particularly for electric vehicle owners who benefit from charging stations. However, the relatively narrow parking spaces and a fee of 14 euros per day are points of contention for some guests.
Most guests find the hotel's beds to be very comfortable, offering a high level of comfort with pillows catering to different preferences. However, there are some who find the mattresses and pillows too hard.
There are some concerns regarding the hotel’s four-star rating with guests mentioning that the facilities and services do not always meet their expectations for a 4-star experience. Issues such as standard bathroom quality, outdated elements and high costs compared to the overall facilities were noted.
For business travelers, the hotel’s location and amenities make it a reliable choice. The convenience of secure parking, easy access to public transport, comfortable rooms and an excellent breakfast ensure a productive and pleasant stay.
Overall, Hôtel Mercure Lyon Centre Charpennes Parc de la Tête d'Or offers a superb location, excellent staff service, comfortable rooms and a hearty breakfast, making it a popular choice among travelers.
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The breakfast at the hotel receives high praise for its extensive and varied buffet, offering fresh and delicious options like pancakes and eggs cooked to order. Despite minor issues such as a lack of freshly squeezed orange juice and a sometimes cramped dining area, the overall quality and abundance of the breakfast make it a favorable part of the hotel’s service.
Rooms at the hotel are consistently appreciated for their spaciousness, cleanliness and modern amenities. The comfortable bedding, soundproofing and air conditioning contribute to a pleasant environment. Guests also enjoy the high-quality furniture and the option of interconnected rooms, making it suitable for families and longer stays.
Generally, the hotel's cleanliness is well-reviewed with daily housekeeping maintaining a good standard throughout the facilities. Although there are occasional concerns about the cleanliness of bathroom floors and some instances of rooms not being adequately cleaned, the majority of guests are satisfied with the hotel's cleanliness.
The staff at Hôtel Mercure Lyon Centre Charpennes Parc de la Tête d'Or stand out for their exceptional friendliness, helpfulness and professionalism. Their attentive nature and proficiency in English ensure a welcoming and stress-free stay for guests.
Secure underground parking with direct lift access is another advantage, particularly for electric vehicle owners who benefit from charging stations. However, the relatively narrow parking spaces and a fee of 14 euros per day are points of contention for some guests.
Most guests find the hotel's beds to be very comfortable, offering a high level of comfort with pillows catering to different preferences. However, there are some who find the mattresses and pillows too hard.
There are some concerns regarding the hotel’s four-star rating with guests mentioning that the facilities and services do not always meet their expectations for a 4-star experience. Issues such as standard bathroom quality, outdated elements and high costs compared to the overall facilities were noted.
For business travelers, the hotel’s location and amenities make it a reliable choice. The convenience of secure parking, easy access to public transport, comfortable rooms and an excellent breakfast ensure a productive and pleasant stay.
Overall, Hôtel Mercure Lyon Centre Charpennes Parc de la Tête d'Or offers a superb location, excellent staff service, comfortable rooms and a hearty breakfast, making it a popular choice among travelers.
Family Friendly Hotel
The hotel's location near the Parc de la Tête d'Or provides families with easy access to green spaces and recreational activities. The hotel may also offer family packages and services like babysitting.
Dog Friendly Hotel
This hotel welcomes pets and offers a comfortable stay close to Tête d'Or Park, ideal for dog walks. It provides convenient access to the city center.
Hotel with Parking
This hotel is part of a known chain and is located near Parc de la Tête d'Or. It is included in the list of properties with parking in the area.
EV charging stations
Accessible Hotel
This hotel offers wheelchair access throughout the property. Facilities for disabled guests are available, ensuring a more comfortable stay for visitors with mobility needs.
Hotel with EV Charging Stations
This hotel offers secure underground parking with charging stations, which is ideal for electric vehicle owners. It is conveniently located near public transportation, making it easy to travel around Lyon.
4-Star Hotel
This 4-star hotel is near Lyon's attractions and public transport. It features rooms with brand-new bedding, a secure car park, and modular seminar spaces with natural light. Guests can enjoy a generous breakfast with local specialties and traditional Lyonnais dishes at the chic restaurant, La Bascule.
Business Hotel
Guest Reviews
Hôtel Mercure Lyon Centre Charpennes Parc de la Tête d'Or boasts an enviable location, making it a prime choice for travelers. Nestled right in the center of Charpennes, the hotel is just steps away from the metro, tram and bus stops, facilitating easy navigation around Lyon. Guests appreciate the proximity to several amenities, including restaurants and the Congress Center. The Breteaux neighborhood, Groupama Stadium and the Part Dieu train station are all conveniently reachable, making it an ideal spot for both leisure and business visits.
Many reviews highlight the hotel's perfect location, which offers direct metro access to Old Lyon and other key areas, ensuring stress-free travel. Additionally, the availability of parking is a notable perk, accommodating those arriving by car. Guests repeatedly praise the excellent staff and robust cleanliness, which enhance the overall experience.
Well-situated for business trips, the hotel is described as a very good address with charming staff that are attentive to customers. The breakfast and restaurant hall's decoration receive special mentions, adding to the hotel's appeal. Despite a few inconveniences like pricey parking and breakfast, the consensus remains that Hôtel Mercure Lyon Centre Charpennes Parc de la Tête d'Or provides a superb location and pleasant stay.
Hôtel Mercure Lyon Centre Charpennes Parc de la Tête d'Or receives glowing praise for its breakfast offerings. Visitors frequently highlight the extensive, varied and hearty breakfast buffet, featuring fresh and delicious options such as pancakes and eggs cooked to order. The breakfast area, although sometimes noted as cramped, generally provides a pleasant dining experience with friendly and helpful staff. Guests find the breakfast to be of good quality, abundant and well-prepared, making it a comforting start to their day. Though the lack of freshly squeezed orange juice and a repetitive menu were points of minor discontent for some, the overall consensus is that the breakfast is a valuable aspect of the hotel's service, contributing positively to its reputation.
Hôtel Mercure Lyon Centre Charpennes Parc de la Tête d'Or consistently receives positive feedback regarding its rooms. Guests frequently highlight the spacious nature of the rooms, which are described as more than sufficient for a stay, whether short or extended. Comfort appears to be a recurring theme with many reviews noting that the bedding is particularly comfortable.
The rooms are not only roomy but also impeccably clean with several guests appreciating the beautiful decor and modern amenities. Soundproofing and air conditioning enhance the overall comfort, contributing to a quiet and pleasant environment.
Reviews often mention the high-quality furniture and the new, well-maintained appearance of the rooms. Some rooms even feature balconies, adding to the guest experience. The hotel's accommodation of families through interconnected rooms is also a notable advantage. Overall, the balance of space, comfort, cleanliness and modernity sets a high standard for guest satisfaction.
Hôtel Mercure Lyon Centre Charpennes Parc de la Tête d'Or generally receives positive feedback regarding the comfort of its beds. Many guests appreciated the high level of comfort offered by the mattresses and bedding, mentioning that they slept very well. The beds are often described as comfortable with both thick and thin pillows catering to different preferences. The quality and spaciousness of the bedding were also highlighted. However, some guests found the pillows and mattresses too hard for their liking and suggested improvements in these areas. Overall, the bedding contributed significantly to a very comfortable room experience.
Hôtel Mercure Lyon Centre Charpennes Parc de la Tête d'Or receives mixed reviews regarding its cleanliness. On a positive note, many guests commend the hotel for its clean and comfortable rooms with daily housekeeping ensuring that everything remains tidy. Facilities and rooms across the hotel are often highlighted for their great cleanliness and several mentions are made of the very clean hotel environment in general. The bedding in the rooms is noted to be of very good quality.
However, there are inconsistencies in some areas. A few guests have reservations about the cleanliness of the bathroom floors and the cleanliness level of the rooms and hotel. Instances such as an assigned room not being cleaned or dirt coming out of the sink have been pointed out. Despite these occasional issues, on balance, most guests find the hotel to be clean, well-located and comfortable with the majority satisfied with the cleanliness aspects.
The staff at Hôtel Mercure Lyon Centre Charpennes Parc de la Tête d'Or have left a remarkable impression on guests, consistently praised for their incredible friendliness, helpfulness and professionalism. Whether it's the warm smiles at reception, the effort to secure a dinner reservation or their attentive nature throughout the stay, the team clearly stands out. Guests often describe the personnel as exceptionally kind, very pleasant and always available to assist with any needs. The staff's proficiency in English is also appreciated, ensuring seamless communication. Noteworthy is their round-the-clock presence, offering efficiency and care at all hours. Compliments extend to all areas, including the catering staff, highlighting the overall dedication to providing a welcoming atmosphere. Despite a few isolated mentions of unfriendliness and lack of motivation, the majority of reviews frame the staff as the heart of the hotel's exceptional service.
At Hôtel Mercure Lyon Centre Charpennes Parc de la Tête d'Or, guests have both positive and mixed experiences with the parking facilities. The hotel offers secure underground parking that is highly appreciated for its safety and convenience, providing direct lift access to the rooms for a worry-free arrival by car. The parking also includes charging stations, which is a plus for electric vehicle owners.
Guests often highlight the value of the parking in such a central location, especially given the hotel's proximity to Le Transbordeur concert hall, accessible via bus or tram followed by a short walk. Though the daily fee of 14 euros is considered reasonable by many, some find it relatively expensive.
While the parking is very secure and useful, some guests encountered difficulties, such as narrow parking spaces and the layout being poorly marked, leading to confusion. Additionally, gasoline vehicles parked in spots designated for charging electric cars have been an issue.
Overall, the parking is viewed as a significant convenience, despite its few drawbacks related to accessibility and cost.
The reviews for Hôtel Mercure Lyon Centre Charpennes Parc de la Tête d'Or highlight a general sentiment of disappointment regarding its four-star rating. Guests noted that the bathroom quality was somewhat standard and that the hotel, overall, did not meet their expectations for a 4-star experience. Comments pointed out that the hotel needs renovation with too many worn or damaged elements and that the breakfast provided was not up to the expected standard. Additionally, there were concerns over high costs compared to the overall level of the facility. Issues such as the closure of the restaurant over long weekends and cramped spaces were also mentioned. While there were a few remarks that the hotel met their expectations, the consensus appears that the 4-star rating may not be fully justified.
The Hôtel Mercure Lyon Centre Charpennes Parc de la Tête d'Or offers a prime location for business travelers with convenient access to public transportation. This hotel caters predominantly to professional clientele, providing a suitable environment for both business and leisure stays. Its well-located premises are ideal for business trips, offering the convenience of secure parking if arriving by car and easy access to public transport for further travel. Guests report comfortable rooms, a pleasant welcome and an excellent breakfast, ensuring a comfortable and productive stay, making it a reliable option for seminars and business engagements.
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Location
Many reviews highlight the hotel's perfect location, which offers direct metro access to Old Lyon and other key areas, ensuring stress-free travel. Additionally, the availability of parking is a notable perk, accommodating those arriving by car. Guests repeatedly praise the excellent staff and robust cleanliness, which enhance the overall experience.
Well-situated for business trips, the hotel is described as a very good address with charming staff that are attentive to customers. The breakfast and restaurant hall's decoration receive special mentions, adding to the hotel's appeal. Despite a few inconveniences like pricey parking and breakfast, the consensus remains that Hôtel Mercure Lyon Centre Charpennes Parc de la Tête d'Or provides a superb location and pleasant stay.
Breakfast
Rooms
The rooms are not only roomy but also impeccably clean with several guests appreciating the beautiful decor and modern amenities. Soundproofing and air conditioning enhance the overall comfort, contributing to a quiet and pleasant environment.
Reviews often mention the high-quality furniture and the new, well-maintained appearance of the rooms. Some rooms even feature balconies, adding to the guest experience. The hotel's accommodation of families through interconnected rooms is also a notable advantage. Overall, the balance of space, comfort, cleanliness and modernity sets a high standard for guest satisfaction.
Beds
Cleanliness
However, there are inconsistencies in some areas. A few guests have reservations about the cleanliness of the bathroom floors and the cleanliness level of the rooms and hotel. Instances such as an assigned room not being cleaned or dirt coming out of the sink have been pointed out. Despite these occasional issues, on balance, most guests find the hotel to be clean, well-located and comfortable with the majority satisfied with the cleanliness aspects.
Staff
Parking
Guests often highlight the value of the parking in such a central location, especially given the hotel's proximity to Le Transbordeur concert hall, accessible via bus or tram followed by a short walk. Though the daily fee of 14 euros is considered reasonable by many, some find it relatively expensive.
While the parking is very secure and useful, some guests encountered difficulties, such as narrow parking spaces and the layout being poorly marked, leading to confusion. Additionally, gasoline vehicles parked in spots designated for charging electric cars have been an issue.
Overall, the parking is viewed as a significant convenience, despite its few drawbacks related to accessibility and cost.
4 Star
Business
No, Hôtel Mercure Lyon Centre Charpennes Parc de la Tête d'Or doesn't have any pool.
No, a spa isn't available at Hôtel Mercure Lyon Centre Charpennes Parc de la Tête d'Or.
Yes, Hôtel Mercure Lyon Centre Charpennes Parc de la Tête d'Or welcomes dogs.
Yes, parking facilities are available at Hôtel Mercure Lyon Centre Charpennes Parc de la Tête d'Or.
No, Hôtel Mercure Lyon Centre Charpennes Parc de la Tête d'Or doesn't have a gym.
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