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Summary of reviewsPark Inn by Radisson Lille Grand Stade enjoys a prime location, especially appealing for visitors to the nearby Pierre Mauroy Stadium. Its proximity to the metro and ease of access to Lille city center make it a convenient choice for leisure and event-focused guests. The hotel is also situated in a tranquil neighborhood, offering a retreat from the bustling city while remaining near major shopping centers and highways. Guests particularly appreciate the ample parking facilities.
The rooms receive overwhelmingly positive feedback for their spaciousness, cleanliness and modern amenities. The comfortable beds, soundproofing and roomy bathrooms contribute to a restful stay, while the connected rooms and in-room amenities enhance convenience. Despite the occasional issues with smaller rooms and air conditioning, the general consensus is that the rooms provide a high standard of comfort.
Cleanliness is another strong point with guests frequently praising the well-maintained public areas and spotless rooms. The daily housekeeping and clean parking lot further add to the hotel’s appeal, making it a comfortable and hygienic choice for travelers.
The staff at the hotel are consistently highlighted for their friendliness and professionalism, creating a warm and welcoming atmosphere. Guests appreciate the helpful and attentive service, whether during check-in, at the breakfast table or when providing local tips. This level of personalized service enhances the overall guest experience, making it memorable.
Breakfast at the hotel, while abundant and varied, receives a mix of reviews. Many guests find it substantial and enjoyable, complemented by attentive staff. However, some point out a need for more variety and better management during busy times. Despite these few criticisms, the breakfast generally provides a hearty and pleasant start to the day.
Parking facilities are well-received for their convenience and accessibility, particularly due to the hotel’s proximity to the stadium. While some guests find the cost a bit high and access complicated on match days, the benefits of having reserved spots and easy connections to the city outweigh these minor drawbacks.
While the comfort of the beds is often praised, occasional issues with room setups, such as providing separate single beds instead of a double, are noted. The innovative bed arrangements sometimes result in discomfort due to gaps between mattresses.
The hotel’s four-star rating, however, is often questioned by guests who feel that certain services and facilities do not meet their expectations. Issues such as basic breakfast offerings, maids entering without knocking and occasional customer service shortcomings are frequently mentioned.
For business travelers, the hotel offers convenience and practicality, meeting professional standards for room quality and general business needs. Despite minor complaints about electrical outlet availability and dinner service efficiency, it remains a solid choice for business stays.
In conclusion, Park Inn by Radisson Lille Grand Stade is highly recommended for its strategic location, exceptional cleanliness, comfortable rooms and friendly staff. While there are areas for improvement, particularly with breakfast variety and maintaining four-star standards, the overall guest experience is positive, making it a preferred choice for both leisure and business stays. Show more
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Hotel Taking Steps Towards Sustainability
This eco-certified hotel participates in the Green Key program. It implements recycling, uses LED light bulbs, eco-friendly cleaning products and toiletries. The hotel also provides electric car charging stations and bicycle parking. Its restaurant offers a regional menu with fresh, seasonal ingredients.
Business Hotel
This hotel offers comfortable accommodations and convenient access to the Grand Stade area, making it suitable for business travelers attending events nearby.
Hotel with Parking
This hotel offers on-site parking. It is valued for its location near the Grand Stade and its amenities.
Family Friendly Hotel
Dog Friendly Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Standard RoomFree Wi-Fi, LCD TV and free toiletries are available in this en suite room.
Superior RoomFree Wi-Fi, LCD TV and free toiletries are available in this en suite room.
Extras include bathrobes, slippers and a Nespresso machine.
Superior Room with Panoramic ViewProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views.
Guest Reviews
7.8
Good
Location
Nestled in a prime spot, 'Park Inn by Radisson Lille Grand Stade' boasts an exceptional location, particularly for visitors drawn to the Pierre Mauroy Stadium. Situating itself quite literally next to the arena, it proves ideal for guests attending concerts or sporting events. The convenience extends to its proximity to accessible transport links with the Lille city center easily reachable by metro, only a 15-minute walk away.
Alongside its logistical advantages, the hotel's quiet neighborhood provides a serene retreat away from the bustling city center while still being near a major shopping center and highway connections. The ample parking facilities enhance its practicality for driving visitors.
Guest reviews frequently commend the cleanliness and comfort of the spacious rooms, adding to the overall appeal. The welcoming, friendly and professional staff amplify the positive experience, consistently highlighted by visitors. This combination of excellent location, cleanliness and attentive staff makes 'Park Inn by Radisson Lille Grand Stade' an attractive choice for both leisure and event-focused stays.
Breakfast
The breakfast experience at Park Inn by Radisson Lille Grand Stade receives mixed reviews. Many guests highlight the substantial and plentiful nature of the breakfast with plenty of options and variety, noting it as hearty, complete and very good. The attentive and pleasant staff also received positive mentions, adding to the overall enjoyment of the meal.
However, some guests felt the breakfast could offer more variety, especially given the hotel's four-star status and noted the lack of certain items like vegetables. A few reviews pointed out issues such as a chaotic atmosphere and a lack of guidance from the breakfast management. Despite these critiques, there is a general consensus that the breakfast is satisfactory, if not a standout feature. Overall, the breakfast has its strong points with its abundance and range, making it a pleasant start to the day for many guests.
Rooms
The Park Inn by Radisson Lille Grand Stade offers a pleasant stay with overwhelmingly positive feedback about the rooms. Guests appreciate the spaciousness, cleanliness and modern amenities found in many of the rooms. The hotel rooms often feature comfortable bedding, soundproofing and functional, up-to-date appliances, creating an inviting environment. Several reviews highlight the roomy bathrooms and the soothing decor, adding to the overall comfort and appeal.
The hotel’s location near the stadium is frequently praised, along with the accommodating and friendly staff. The soundproofing ensures a quiet atmosphere, allowing for a restful night's sleep. Additionally, connected rooms provide a convenient solution for families and in-room amenities like coffee and tea-making facilities add to the convenience.
Despite a few mentions of smaller rooms and occasional issues with air conditioning, the general consensus points to a very positive experience with many guests lauding the cleanliness, comfort and generous size of the rooms.
Beds
Visitors to Park Inn by Radisson Lille Grand Stade frequently highlight the excellent quality of the beds and bedding, emphasizing their comfort and plushness, contributing significantly to a good night’s sleep. Guests appreciate the clean rooms and overall welcoming atmosphere, which enhances their stay. The bedding is described as top-notch and very comfortable, although some visitors note occasional issues with room setup, such as the provision of separate single beds instead of a requested double bed or the bed for a child not being prepped. While the innovative formation of large beds with two smaller ones pushed together aims to offer flexibility, it sometimes results in discomfort due to the gap between the mattresses. Despite these few drawbacks, the sound insulation, room spaciousness and the comfortable beds make the hotel a favorable choice for travelers.
Cleanliness
The Park Inn by Radisson Lille Grand Stade receives predominantly favorable reviews regarding its cleanliness. Guests frequently mention the hotel being very clean and spacious with well-kept public areas and spotless rooms. The daily tidying of rooms and the overall immaculate condition of the hotel are notable points of praise. Many appreciate the clean and spacious parking lot and the impeccable sanitary facilities. The cleanliness of both rooms and bathrooms is often highlighted, providing a pleasant and comfortable stay.
However, a few reviews mention issues such as dirty carpets, extremely dirty windows and unclean bathrooms with stains. There are occasional comments about rooms not being properly cleaned and trash not being emptied. Despite these few negative remarks, the majority of guests find the cleanliness to be of high standard, contributing to the hotel's excellent value for money. The combination of cleanliness, comfort and well-equipped rooms, along with attentive staff, makes it a highly recommended choice for travelers.
Staff
The staff at the Park Inn by Radisson Lille Grand Stade stand out for their exceptional warmth, friendliness and professionalism. Guests consistently highlight the welcoming atmosphere created by the staff, noting how they go out of their way to ensure a comfortable stay. Multiple reviews emphasize the superb level of service with staff members being described as incredibly nice, dynamic and attentive to guests' needs. Specific mentions of helpful and friendly interactions at both the front desk and breakfast contribute to a positive experience.
The staff’s kindness and willingness to provide valuable tips about the local area add a personal touch that many guests appreciate. Moreover, the reception staff are praised for their professional demeanor and the ability to handle check-ins efficiently while spreading smiles. The enthusiasm and dedication of individual staff members, like the lady with dark hair who offered exceptional hospitality, further underscore the hotel's commitment to excellent customer service.
In sum, whether it’s the warm welcome or the attentiveness throughout the stay, the friendly and helpful nature of the Park Inn by Radisson Lille Grand Stade’s staff leaves a lasting impression on its guests.
Wi-Fi
Guests of the Park Inn by Radisson Lille Grand Stade have expressed consistent dissatisfaction with the hotel's wifi service. Many reviews mention problems such as weak or inconsistent connectivity, making it challenging for travelers who need to work on their laptops. Despite the central location and other amenities, the poor internet quality appears to be a significant drawback noted by several visitors.
Parking
The Park Inn by Radisson Lille Grand Stade offers convenient and accessible parking directly under the hotel. Guests appreciate the ease of parking, noting that it is reserved at the same time as their room and comes with a preferential rate for 24 hours. Additionally, the garage provides a good connection with the subway to the nearby city, making it a practical choice for visitors.
However, access to the parking can be a bit complicated, especially on match days and some guests have found the exit from the parking lot awkward. The cost of parking, often noted as €12 for 24 hours, has been mentioned frequently with some guests feeling it is a bit excessive compared to other nearby options. Despite the price, the availability and proximity of parking, especially being very close to the stadium, remain strong positives for many guests.
4 Star
The overall sentiment from guest reviews for the 'Park Inn by Radisson Lille Grand Stade' reveals a significant discrepancy between expectations and reality in terms of its four-star rating. While one review acknowledged that the hotel meets a four-star standard, most feedback points to a basic breakfast and subpar facilities and services that are not in line with what one would expect from a four-star establishment. Guests have also expressed frustrations with issues such as maids entering rooms without knocking, disappointing value for money and a lack of appropriate customer service. On the whole, the consensus suggests that the hotel does not live up to its advertised four-star status.
Business
Park Inn by Radisson Lille Grand Stade is well-suited for business travelers, offering proximity to business meetings and events. Guests frequently highlight the hotel as an excellent business hotel and commend it as useful for professional needs. The rooms meet the high standards expected by business professionals and ensure a very good stay. However, certain inconveniences such as the availability of electrical outlets in the lobby and the functionality of remote control batteries need attention. Additionally, the dinner service could improve, as the teams seem to get overwhelmed. Despite these minor drawbacks, the hotel remains a solid choice for business stays.
No, Park Inn by Radisson Lille Grand Stade doesn't have any pool.
No, a spa isn't available at Park Inn by Radisson Lille Grand Stade.
Yes, Park Inn by Radisson Lille Grand Stade welcomes dogs.
Yes, parking facilities are available at Park Inn by Radisson Lille Grand Stade.
Yes, Park Inn by Radisson Lille Grand Stade has a gym.