Grandes Rousses Hotel & Spa, situated in the heart of the Alpe d'Huez resort, is celebrated for its prime location, offering easy access to winter and summer activities with convenient ski-in, ski-out facilities and a nearby funicular railway. Guests are enthralled by the breathtaking views of the surrounding mountains and valleys from their rooms and terraces. Furthermore, the hotel's central positioning means that amenities such as shops, bars, restaurants, ski lifts and mountain biking trails are all within walking distance, making it a favored destination for both relaxation and adventure.
Guests consistently praise the breakfast at Grandes Rousses, noting a great and varied buffet featuring top-quality products like fresh pastries, local goods and hearty options such as scrambled eggs. The breakfast setting is highlighted as pleasant with a high level of service from the attentive staff. Some guests, however, feel that the breakfast is overpriced.
Dinner at the hotel receives mixed reviews. The food quality is generally commended and the unique dining options at Restaurant Espérance, La Ferme d'Hubert and the rooftop bar are appreciated. The ambiance is pleasant and special occasions like New Year's Eve are particularly enjoyed. However, menu variety and pricing issues, including the lack of vegetarian and vegan options, leave room for improvement. Booking in advance is recommended for a seamless dining experience.
The rooms are praised for their spaciousness, comfort and beautiful decor with many guests enjoying panoramic mountain views from their balconies. Cleanliness and modern facilities contribute to a warm and cozy atmosphere. However, some rooms are noted to be insufficiently soundproofed or suffer from issues such as poor lighting and outdated décor.
Cleanliness standards at the hotel are generally high with many guests reporting spotless accommodations and great hygiene standards. The friendly and efficient housekeeping staff are often praised. Nonetheless, some reviews mention lapses in cleanliness, including issues with laundry and housekeeping services.
The staff at
Grandes Rousses Hotel & Spa are frequently lauded for their incredible care and friendliness, creating a warm and welcoming environment. The reception and bar teams are particularly commended for their courteous and attentive service. Despite a few isolated criticisms, the overall sentiment is one of excellent hospitality.
The wifi experience has mixed reviews. While some guests enjoy fast and efficient internet, others struggle with poor performance and frequent disruptions, especially in the rooms and during evenings.
The spa at the hotel is a distinguished feature with superb facilities including a sauna, steam bath and a heated outdoor pool. Guests appreciate the luxurious setup and relaxing ambiance, though access requires pre-booking and additional costs. The spa can sometimes be crowded or temporarily closed without prior notice.
The gym receives mixed feedback; while the presence of a fitness room is a plus, it is often described as small and under-equipped for a 5-star establishment. The pool facilities, both outdoor and indoor, are highly praised for their inviting atmosphere and quality, although some guests are concerned about additional costs and waiting times for access.
Parking options are generally viewed positively with efficient valet services and convenient underground parking. Despite some guests finding the additional costs high, the overall availability of parking is appreciated.
Families find
Grandes Rousses Hotel & Spa welcoming with spacious accommodations, family-friendly amenities and a dedicated playroom. The friendly staff enhance the family experience, making it a great place for those with young children.
In summary,
Grandes Rousses Hotel & Spa offers an excellent alpine getaway with a combination of stunning location, good amenities, friendly staff and a welcoming environment, despite a few areas that could benefit from improvement.