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Summary of reviewsHotel Acosta Centro stands out for its central location in the heart of Almendralejo, enabling easy access to the city's vibrant local scene, historical sites and various bars, cafés and restaurants. This strategic positioning, coupled with organized and secure parking options, has garnered significant praise from guests, particularly those traveling by car.
Guests often commend the spacious and comfortable rooms, which are well-suited for families and provide amenities like big TVs and cozy beds. The cleanliness of the rooms and bathrooms is usually appreciated, although there are occasional issues like inconsistent air conditioning and insufficient lighting. The quiet environment within the hotel further enhances the relaxing atmosphere, making it a popular choice for a restful stay.
Breakfast at the hotel receives mixed feedback with some guests enjoying the quality and variety of food, notably the freshly squeezed orange juice, while others desire more extensive buffet options and better value for their meals. Dinner experiences also vary with positive mentions of terrace dining and well-prepared dishes, countered by critiques of food quality and service inconsistency.
The hotel's staff is frequently praised for their friendliness, professionalism and attentiveness, often going above and beyond to meet guests' needs. This unwavering dedication to customer service is a recurring highlight in many reviews, showcasing the team's commitment to ensuring a pleasant stay.
Despite its appeal, some areas need improvement. The hotel's pool, although appreciated for being family-friendly, requires better maintenance and cleanliness with issues like broken pool stairs and disturbances from nearby activities reported. The cleanliness of the hotel is generally positive, though occasional lapses such as dirty carpets and neglected common areas are noted.
Parking at Hotel Acosta Centro is well-managed and secure with convenient underground options available. Guests value the ease of parking and the reasonable fees associated with it, though minor difficulties like access during local events have been mentioned.
While many guests find the beds at the hotel comfortable and spacious, some reviews indicate that the mattresses and pillows could be hit-or-miss with descriptions ranging from very comfortable to rock hard or outdated.
The hotel's four-star rating has been questioned by several guests with feedback suggesting it falls short of such a classification. Issues like outdated decor, average service quality and occasional cleanliness problems contribute to the perception that the hotel is more in line with a three-star establishment.
Additionally, Hotel Acosta Centro is seen as very pet-friendly, accommodating dogs with minimal to no extra charges and allowing pets in various dining areas, which is appreciated by guests traveling with furry companions.
Overall, Hotel Acosta Centro offers a convenient and pleasant stay highlighted by its excellent location, spacious rooms and exceptional staff, though it could benefit from addressing certain areas to fully meet the expectations of a four-star hotel.
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