Villahermosa18.00057500,
-92.95610300,
Paseo Usumacinta 1402, Fraccionamiento, La Choca(Show on Map)
8.6
Very Good
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Summary of reviewsQuinta Edén Villahermosa is highly praised for its excellent location in the vibrant heart of Villahermosa, offering easy access to notable attractions and a variety of dining options. The hotel's beautiful architecture and luxurious ambiance provide guests with a quiet retreat amidst the bustling city. The spacious, comfortable rooms with elegant decor and well-appointed bathrooms enhance the overall experience, contributing to a restful stay.
Guests commend the hotel's dining options, especially the exceptional food quality and service in both breakfast and dinner offerings. The themed nights, such as the Mexican night, receive accolades for their skillfully prepared dishes, although some guests feel the breakfast could offer more variety and better pricing.
The staff at Quinta Edén Villahermosa consistently receive high marks for their friendliness, attentiveness, and professionalism, going above and beyond to ensure guests' satisfaction. While there are occasional mentions of training needs for certain team members, the overall impression of service is overwhelmingly positive.
Cleanliness is generally well-regarded, with guests noting the hotel's well-maintained facilities and pleasant ambiance. However, some areas could benefit from improved maintenance and attention to musty odors. The hotel's Wi-Fi service and pool area are highlighted as aspects needing enhancement, with mixed reviews regarding internet reliability and pool maintenance.
While the beds offer a comfortable experience for many, opinions vary on mattress firmness and pillow quality. The hotel's luxurious charm, traditional style, and first-class service position it as a top choice in Villahermosa, though some guests question its adherence to five-star standards. Overall, Quinta Edén Villahermosa delivers a delightful luxury stay, with its elegant decor, excellent amenities, and dedicated service, making it a recommended destination for visitors seeking comfort and quality. Show more
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Categories
Hotel for Honeymoon
This hotel offers a luxurious experience with beautiful grounds, providing a romantic and tranquil setting for honeymooners. Its exceptional service and high ratings make it a top choice for a memorable stay.
Family Friendly Hotel
Quinta Edén offers a unique experience with its beautiful surroundings and tranquil atmosphere. The hotel's design and ambiance may appeal to families looking for a more distinctive stay.
Hotel with Swimming Pool
This hotel offers a tranquil atmosphere, providing a relaxing environment for guests. The pool complements the overall ambiance, making it a top choice for relaxation.
Outdoor Pool
Business Hotel
While specific business amenities are not detailed, Quinta Edén's reputation for quality suggests it caters to discerning travelers. It is likely to offer services suitable for business travelers, such as reliable internet and a quiet environment.
Hotel with Parking
This hotel offers ample parking space for guests. The well-maintained grounds and secure environment add to the parking convenience.
Hotel with Outdoor Pool
This hotel offers a luxury experience with a notable outdoor pool. It is also known for its spa services, providing a relaxing environment for guests seeking leisure and recreation.
Luxury Hotel
Hotel near Golf Courses
Hotel with Spa
Romantic Hotel
Hotel with Gym
5-Star Hotel
Room Types
Classic Suite with Two Double Beds - Non SmokingThis elegant air-conditioned suite is decorated with Persian rugs and offers views of the gardens or central courtyard. It includes 1 king-size bed or 2 double beds, a desk and a marble bathroom with a bath tub and shower.
Luxury Suite with Two Double Beds - Non SmokingThis very spacious, air-conditioned suite is decorated with Persian rugs and offers views of the gardens and central courtyard. It includes 2 double beds, a desk and an elegant marble bathroom with a spa bath and shower.
Classic Suite with King Bed - Non SmokingThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite provides a wardrobe, a safe deposit box, a tiled floor, a flat-screen TV with cable channels, as well as an inner courtyard view. The unit offers 1 bed.
Luxury Suite with King Bed - Non SmokingThe hot tub and spa bath are the standout features of this suite. The spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a coffee machine, a wardrobe, a safe deposit box as well as garden views. The unit has 1 bed.
Guest Reviews
8.6
Very Good
Location
Quinta Edén Villahermosa boasts an excellent location in the heart of Villahermosa, making it an ideal choice for travelers seeking accessibility and convenience. Nestled in a vibrant area filled with diverse dining options, the hotel is perfect for those looking to explore the local culinary scene. Its proximity to notable attractions, such as La Venta Park and the administrative district, enhances its appeal as a well-positioned base for city exploration. Guests frequently praise the hotel's beautiful architecture, luxurious ambiance, and spacious rooms, offering a quiet retreat despite its central location. With excellent service and delightful dining options, Quinta Edén Villahermosa provides a comfortable and convenient stay for both short stopovers and extended visits.
Breakfast
Quinta Edén Villahermosa receives mixed reviews concerning its breakfast offerings, with many guests praising various aspects despite a few criticisms. Several reviews highlight the delicious quality of the breakfast menu, often noting the tasty dishes and excellent service that accompany the meal. Many guests appreciate the freshness, mentioning beautiful fresh fruit and fresh-squeezed juices available at the buffet. Sunday breakfast stands out as particularly appetizing. However, some guests express disappointment with the variety and cost of the breakfast, describing it as expensive and lacking diversity. Additionally, there are occasional reports of guests needing to resolve issues related to pricing or included meal options. Despite these challenges, the food's quality and the attentive service remain strengths in the eyes of many visitors.
Dinner
Quinta Edén Villahermosa offers a dining experience that consistently receives high praise for its exceptional food quality and service. Guests frequently highlight the excellence and deliciousness of the meals, particularly during themed nights such as the Mexican night, which showcases exquisite dishes prepared with great skill. The restaurant and bar are often described as top-notch, providing an outstanding experience in terms of both food and atmosphere.
Reviewers commend the restaurant staff for their excellent treatment, contributing to an overall positive dining experience. Despite the rising prices of food and drinks, guests generally find the quality to be worth the cost. However, some mention that the buffet can be particularly expensive. While the majority of feedback emphasizes the superb quality of the food, a minority suggests room for improvement in flavor.
There are occasional mentions of slow service, particularly regarding dinner and room service, which slightly detracts from the otherwise glowing reviews. Overall, Quinta Edén Villahermosa's restaurant succeeds in delivering high-quality, gourmet dining that leaves a memorable impression on its guests.
Rooms
The rooms at Quinta Edén Villahermosa are frequently praised for their spaciousness and comfort, offering guests plenty of room to relax. Many visitors appreciate the clean, luxurious design and beautiful decor that adds to the elegance of the accommodations. The bathrooms are notably impressive, described as bright and spacious with excellent granite finishes, providing a pleasant experience for guests. The beds and linens contribute to a restful stay, allowing for a good night's sleep.
While the location is favorable, allowing easy access to nearby restaurants, there are mentions of occasional musty odors and maintenance issues such as burnt-out bulbs and non-functional appliances. Despite this, the overall ambiance conveys a sense of history and charm, giving visitors an opportunity to connect with the past. The hotel boasts extensive and well-maintained facilities, including beautiful dining areas and inviting spaces perfect for relaxation.
Staff interactions are mixed; while many find the service to be attentive and friendly, there are instances of less warm reception experiences. However, the hotel's elegant architecture and consistent maintenance reflect a commitment to providing a delightful stay, all while ensuring luxurious and accommodating rooms that meet various guest needs, including ample space for wheelchair accessibility.
Beds
Quinta Edén Villahermosa offers a mixed experience when it comes to its beds and pillows, according to guest reviews. Many guests found the beds to be comfortable, highlighting features like comfortably firm mattresses and nice bedding. Some guests appreciated the abundance of pillows and highlighted the overall cleanliness and comfort of the linens and beds. However, others noted that the mattresses were too hard for their liking, and pillows were often described as high, uncomfortable, or having an unpleasant smell. This suggests a variance in guest experiences, with some finding the beds to be a restful haven while others felt they fell short of expectations.
Cleanliness
Quinta Edén Villahermosa offers a mixed experience when it comes to cleanliness, with several aspects standing out positively. Many guests appreciate the hotel's cleanliness and well-maintained facilities, often describing them as very clean, spacious, and elegant. The hotel, despite its age, remains in good condition with beautifully decorated spaces and a pleasant ambiance, resembling a ranch. The staff is frequently praised for their friendliness, excellent customer service, and dedication to ensuring guests have a pleasant stay.
However, some reviews indicate areas for improvement. Issues such as musty odors in hallways and rooms, humidity, and instances of dirty bathrooms have been noted by guests. Maintenance seems to be a concern in specific areas, and some feel that it has declined over time, leading to experiences of discomfort. Despite these challenges, the overall pleasantness of the hotel, its aesthetic appeal, and the amiability of the staff are consistently highlighted as major positives.
Staff
Quinta Edén Villahermosa stands out for its exceptional staff, consistently praised for their friendliness and willingness to help. Guests frequently describe the service as wonderful, highlighting the staff's attentiveness and professionalism. The team, led by a manager noted for their warmth, goes above and beyond to ensure guests feel cared for, often providing first-class service and addressing any needs with efficiency and a polite demeanor. The quality of the customer service shines through, whether at the reception or poolside, creating an environment of luxury and attentiveness. While there are occasional mentions of training needs for some staff members, the overall guest experience benefits significantly from the positive and serviceable nature of the team. The combination of comfortable facilities and dedicated service makes for a highly enjoyable stay at this hotel.
Wi-Fi
Quinta Edén Villahermosa receives mixed reviews when it comes to its Wi-Fi services. While some guests find the Wi-Fi to be excellent, reliable, and fast, others have struggled with extremely slow and problematic internet, making it difficult to get work done or link devices. A notable point of contention is the charge for internet access, which several guests believe should not apply, considering it is advertised as free. Despite the varying opinions on Wi-Fi quality, it is clear that this aspect is crucial for many guests, especially those who need a steady connection for work or communication during their stay.
Pool
The pool area at Quinta Edén Villahermosa receives a mix of feedback from guests. Many visitors find the pool beautiful and enjoyable, appreciating it as a nice place for relaxation. Despite its charm, the pool is often noted as being on the smaller side, which may not align with the grandeur of the rest of the hotel. Its location is somewhat hidden, and it does not receive much sunlight, which may affect the overall experience.
The maintenance of the pool area has been brought into question, with some guests pointing out issues such as cleanliness and the need for more attentive service. There have also been mentions of deterioration and a lack of on-site staff. Guests sometimes need to adhere to specific schedules to use the pool, likely as a pandemic precaution. Additional features like the jacuzzi have reportedly been non-functional at times.
Overall, while the pool has the potential to be a delightful feature of the hotel, comments about its size, maintenance, and service highlight areas that could benefit from improvement.
5 Star
Quinta Edén Villahermosa has garnered attention for its charming traditional style, creating an inviting atmosphere that many guests applaud. The hotel’s picturesque decoration enhances its appeal, positioning it as a desirable destination for visitors to Villahermosa. Guests frequently praise the friendly and attentive staff, describing the service as magnificent and first-class. Many consider it the best hotel in the area, setting it apart with its high-class ambiance.
Despite high praise, there are some reservations regarding its star rating, with suggestions that the service occasionally does not meet five-star expectations. The fees may not be accessible to everyone, potentially limiting the demographic of its patronage. Nevertheless, for those seeking a beautiful and well-run hotel, it continues to be highly recommended by past guests as a choice worth considering.
Luxury
Quinta Edén Villahermosa offers a luxurious experience that impresses guests with its attractive amenities and spacious rooms. Despite some minor oversights, such as the unavailability of bathrobes and foot towels, the hotel maintains a sense of elegance that captures the essence of luxury. Set in a beautiful location, it combines comfort with colonial-style decor that contributes to its charming ambiance. The hotel is highly regarded for its attentive and friendly service, often noted for the staff's exceptional care and attention to detail. Guests appreciate the excellent quality of services and view it as the best hotel option in the city, with its price point offering surprising affordability for a luxury stay. Whether it's the valet going the extra mile or the thoughtfully decorated facilities, Quinta Edén Villahermosa consistently provides a pleasant and memorable stay for those seeking high-quality accommodations.
Yes, Quinta Edén Villahermosa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Quinta Edén Villahermosa.
No, Quinta Edén Villahermosa doesn't allow dogs.
Yes, parking facilities are available at Quinta Edén Villahermosa.