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Summary of reviewsCrowne Plaza Villahermosa by IHG has established itself as a preferred choice for travelers with its strategic and convenient location. Nestled in a vibrant neighborhood, the hotel is near top restaurants and offers easy access to industrial parks, making it ideal for both leisure and business guests. Proximity to shopping venues and city attractions further enhances the convenience, supported by great parking facilities.
The hotel's breakfast offerings are well-regarded, featuring an extensive buffet praised for its variety and quality. Staff attentiveness during breakfast contributes to the positive experience, although improvements and more flexible menu options are desired by some. Dinner at the hotel restaurant also receives commendation for flavor and reasonable pricing, with the quality of the cuisine consistently highlighted.
The accommodations at Crowne Plaza Villahermosa are described as spacious and comfortable, with modern amenities and cleanliness upheld to high standards. Guests appreciate the relaxing atmosphere, despite occasional mentions of room temperature issues. The hotel's cleanliness is lauded, with rooms and facilities maintained impeccably, contributing to a safe and tidy environment for all visitors.
The staff is a standout feature, consistently impressing guests with their exceptional service and friendliness across all roles. Their attentiveness and efficiency, paired with professional skills, ensure a welcoming atmosphere and smooth guest experiences. The hotel's beds are notably comfortable, enhancing the restful experience for guests, although some express a preference for larger bed sizes.
Overall, Crowne Plaza Villahermosa by IHG is celebrated for its convenience, quality dining, comfortable accommodations, and superb service, making it a reliable choice for travelers seeking a pleasant and satisfying stay. Show more
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Categories
Hotel for Honeymoon
The Crowne Plaza provides a sophisticated atmosphere and excellent service, perfect for a romantic getaway. Its amenities cater to both relaxation and convenience, ensuring a comfortable stay for couples.
Family Friendly Hotel
This hotel provides spacious accommodations and amenities suitable for families. Some rooms offer nice views. It is well-regarded and offers services that cater to both adults and children.
Hotel with Swimming Pool
This hotel features a well-regarded pool area that enhances the guest experience. The pool's design and maintenance contribute to a relaxing and enjoyable stay.
Outdoor Pool
Business Hotel
This hotel offers two meeting rooms that can accommodate up to 270 guests. It features a 24-hour business center, printing services, and office supplies. Interpretation and translation services are also available.
Hotel with Parking
The hotel offers valet parking free of charge. Its location near Tabasco Park adds to the convenience for guests with vehicles.
Accessible Hotel
This hotel offers wheelchair accessibility, ensuring that guests with mobility needs can comfortably navigate the property and access its facilities.
4-Star Hotel
This hotel is located near parks in the green part of Villahermosa. It provides comfortable rooms and has a central location making it ideal for accessing various attractions and business venues.
Hotel with Outdoor Pool
Crowne Plaza Villahermosa features an outdoor pool. It is well-regarded and offers a comfortable stay with additional amenities suitable for both leisure and business travelers.
Hotel near Golf Courses
Romantic Hotel
Hotel with Gym
Room Types
Standard King RoomThis spacious, air-conditioned room has contemporary décor and features free Wi-Fi and a flat-screen TV with cable channels. A minibar and coffee maker are provided, while the bathroom includes toiletries and a hairdryer.
Standard Room with Two Queen BedsThis spacious, air-conditioned room has contemporary décor and features free Wi-Fi and a flat-screen TV with cable channels. A minibar and coffee maker are provided, while the bathroom includes toiletries and a hairdryer.
Suite - Non-SmokingLocated on the 8th floor, this spacious, air-conditioned suite has contemporary décor and features free Wi-Fi and a flat-screen TV with cable channels. A minibar and coffee maker are provided, while the bathroom includes toiletries and a hairdryer.
Executive Queen Room with Two Queen BedsThis room includes access to the 6th floor club lounge, free Wi-Fi access, cable TV, premium bedding and a sleep advantage kit with lavender spray.
Premium RoomThis spacious, air-conditioned room has contemporary décor and features free Wi-Fi and a flat-screen TV with cable channels. A minibar and coffee maker are provided, while the bathroom includes toiletries and a hairdryer.
Standard RoomGuests will have a special experience as the double room features a private pool. Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as pool views. The unit offers 1 bed.
Standard King Room with Lounge AccessThis double room's special feature is the private pool. Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, executive lounge access as well as pool views. The unit offers 1 bed.
Standard King Room - AccessibleThis double room features a private pool. Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as pool views. The unit offers 1 bed.
Junior King SuiteThe private pool is the standout feature of this suite. Featuring free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, executive lounge access as well as pool views. The unit has 1 bed.
Crowne SuiteThis suite provides a private pool. Offering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, executive lounge access as well as pool views. The unit offers 1 bed.
Master SuiteThe private pool is the standout feature of this suite. Featuring free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, executive lounge access as well as pool views. The unit has 1 bed.
Standard King Room with Club Access - Disability AccessThe private pool is the special feature of this double room. Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as pool views. The unit has 1 bed.
Guest Reviews
8.9
Excellent
Location
Crowne Plaza Villahermosa by IHG is strategically positioned in a vibrant and convenient area, earning high praise from guests for its excellent location. Nestled in a delightful neighborhood adjacent to the Quinta Real hotel, it offers easy accessibility to some of the best restaurants in town, all within walking distance. The hotel is also conveniently close to industrial parks, making it a superb choice for business travelers.
Guests appreciate the proximity to shopping venues and the seamless access to the city's attractions, making it an ideal base for exploration. The hotel's facilities and attentive staff add to the comfort of the stay, ensuring a pleasant experience for all visitors. With great parking options and its central location, the Crowne Plaza Villahermosa provides both convenience and quality for guests in search of a well-located hotel in the area.
Breakfast
Crowne Plaza Villahermosa by IHG has garnered an impressive reputation for its breakfast offerings, often being described as excellent, tasty, and generous. Guests frequently highlight the extensive breakfast buffet, which is praised for its variety as well as for including all the essentials to start the day deliciously. The breakfast service not only features a diverse array of options but is also noted for the friendliness and attentiveness of the staff, enhancing the dining experience with top-notch service.
While some reviews suggest that the breakfast buffet could improve in terms of quality, this appears to be more of an exception than a rule. The convenience of breakfast being included in the stay is appreciated, though there is an expressed desire for more flexible menu options, such as à la carte choices, particularly given the price. Despite some minor criticisms, the breakfast at Crowne Plaza Villahermosa remains a highlight, leaving guests well-satisfied and ready for the day ahead.
Dinner
Guests at the Crowne Plaza Villahermosa by IHG consistently commend the hotel's dinner offerings, highlighting a positive dining experience. The restaurant receives praise for serving excellent food that is both flavorful and reasonably priced, making it a worthwhile choice. Reviewers appreciate the quality of both breakfast and dinner, underscoring the consistent standard of the hotel's cuisine. The dinner service is described as excellent, with attentive and efficient staff enhancing the overall dining experience. The food is described as good and satisfying, with some guests enjoying a particularly great dining experience during their stay. Overall, the hotel's dining options receive strong approval from guests, emphasizing the appeal of enjoying a meal at the property's restaurant.
Rooms
At Crowne Plaza Villahermosa by IHG, guests can expect a remarkable accommodation experience characterized by spaciousness and comfort. The rooms are consistently praised for their generous size, allowing travelers to enjoy ample space during their stay. Comfort is a recurring theme, with beds and furniture designed to provide excellent rest and relaxation, ensuring guests have a pleasant and restful experience. Cleanliness is consistently upheld, with both rooms and bathrooms maintained to a high standard and equipped with all necessary amenities. The modern and cozy ambiance adds to the welcoming atmosphere, making the rooms perfect for both short and extended visits. Though some have noted a slight chill in the rooms, overall, the accommodations provide an ideal blend of comfort, cleanliness, and space, contributing to a satisfying stay.
Beds
Visitors to the Crowne Plaza Villahermosa by IHG frequently praise the remarkable comfort of its beds. Guests consistently describe the beds as very comfortable, often highlighting the super comfortable nature of both the beds and cushions. Many reviewers note that the pillows add to the overall restful experience, deeming them excellent and ideal for a good night's sleep. The rooms themselves are appreciated for their spaciousness and beautiful views, further enhancing the comfort of the stay. Despite the widespread satisfaction, a few guests express a preference for queen size beds over the full size options available, and there are occasional comments about the quality of the pillows. Overall, the hotel is celebrated for providing a restful and relaxing sleeping environment.
Cleanliness
The reviews for Crowne Plaza Villahermosa by IHG frequently highlight the hotel's impressive cleanliness. Guests consistently praise the very clean rooms, noting that they are maintained to a high standard. Many comment on the comfort of the beds and pillows, which contribute to an excellent rest. The hotel is described as clean, safe, and offering impeccable service, with hygiene measures in place to ensure a pleasant stay. The facilities are repeatedly recognized for being impressively clean and well-maintained, providing a tidy and welcoming environment for visitors. While there is a mention of some rodents observed in hallways, the general consensus among guests is that the hotel remains clean and comfortable, strategically located for convenience.
Staff
At Crowne Plaza Villahermosa by IHG, the staff consistently impresses visitors with their remarkable service and friendly demeanor. Guests frequently highlight the exceptional attentiveness and kindness exhibited by everyone, from the reception desk to the cleaning team and executives. The staff's commitment to providing prompt and effective solutions to any issues ensures that guest experiences are smooth and pleasant. Their considerate nature is paired with a professional proficiency in English and computer skills, further contributing to the efficient and welcoming atmosphere. The overall service at the hotel is highly regarded, making it a reliable choice for travelers seeking a comfortable and hospitable stay.
Yes, Crowne Plaza Villahermosa by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Crowne Plaza Villahermosa by IHG.
No, Crowne Plaza Villahermosa by IHG doesn't allow dogs.
Yes, parking facilities are available at Crowne Plaza Villahermosa by IHG.