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Casa Provenzal

Villa de Leyva , Calle 19 No. 11 - 13 Barrio El Carmen, Sector La Bañadera (Show on Map)

9.4

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsCasa Provenzal enjoys high praise from guests for its exceptional location, situated just a 10-minute walk from Villa de Leyva's central square. This proximity allows visitors to easily explore local attractions while benefiting from a peaceful and quiet retreat. The tranquil surroundings and convenient access to the vibrant town center contribute to an overall pleasant experience.

The breakfast at Casa Provenzal stands out as a highlight, impressing guests with its variety, freshness and quality. Featuring fresh fruit, customizable eggs, tasty bread and arepas, the breakfast is often described as delicious and nutritious. Additionally, the hotel's staff go above and beyond to accommodate early travelers by serving breakfast as early as 5 am, further adding to the positive culinary experience.

Rooms at Casa Provenzal are commended for their charming and comfortable atmosphere, adorned with lovely colonial-style decor. While some guests note that certain rooms are small or have minor issues like poor bathroom ventilation and thin walls, the overall ambiance remains cozy and inviting. The comfortable and well-decorated rooms significantly enhance the guests' stay.

Impeccable cleanliness is a consistent theme in reviews with guests highlighting the spotless and tidy facilities and the carefully decorated common areas. The attention to cleanliness extends throughout the property, contributing to a sense of comfort and ease.

The standout feature of Casa Provenzal is undeniably its staff. Descriptions of the personnel as friendly, attentive and professional abound. The team, including the hotel manager, consistently provides excellent service and creates a welcoming atmosphere, often going the extra mile to ensure guests feel at home. This level of service leaves a lasting positive impression on visitors.

Parking, while secure and spacious, is one area with mixed feedback. The parking lot, located a block or two from the hotel, adds a small inconvenience. Despite this, the manageable distance and the availability of staff to assist with parking contribute to a largely positive sentiment.

Overall, Casa Provenzal receives high marks for its excellent location, delicious breakfast, charming decor, spotless cleanliness, exceptional staff and comfortable beds. While some minor areas for improvement exist, the overwhelmingly positive reviews highlight a delightful and memorable guest experience.
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Categories

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Parking

Small Hotel

3-Star Hotel

Room Types

Standard Double Room This double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Standard Triple Room This triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Deluxe Family Suite This family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Small Twin Room This twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Classic Triple Room This triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Deluxe King Suite The unit offers 1 bed.

About Casa Provenzal

License: REGISTRO N. 104860

Guest Reviews

9.4

Excellent

Location

Casa Provenzal's location receives high praise for its balance of accessibility and tranquility. Nestled just a 10-minute walk from the central square, it offers guests the convenience of being close to Villa de Leyva's vibrant area while ensuring a peaceful and quiet stay. Despite being slightly removed from the bustling Plaza de Leyva, guests find the short walk both pleasant and enjoyable, appreciating the safe and serene surroundings. The proximity to the town center—only a few blocks away—makes it easy to explore local attractions without the noise typical of more central locations. Although not immediately adjacent to parks or parking, the hotel's position on the outskirts of town invites a comfortable and quiet retreat just minutes from the lively center.

Breakfast

Casa Provenzal serves an impressive breakfast that has delighted numerous guests with its quality and freshness. Many reviews highlight the breakfast as excellent, very good and delicious, frequently praising its freshness and completeness. Guests appreciate the variety, such as fresh fruit, eggs cooked to preference, tasty bread and arepas. The breakfast is often described as well-served, nutritious and featuring the best hot chocolate in town. While a few guests mentioned a desire for more variety over consecutive days, the overwhelmingly positive feedback emphasizes the delicious and well-prepared offerings. The service is also highly regarded with staff accommodating early departures by preparing breakfast as early as 5 am for those traveling early. Overall, Casa Provenzal's breakfast stands out for its taste, quality and thoughtful presentation, leaving a lasting impression on its guests.

Rooms

Casa Provenzal offers a mix of charm and comfort within its rooms, praised for their beautiful and spacious designs. Many guests appreciated the cozy and comfortable atmosphere with some rooms even featuring unique amenities like fireplaces. The decor is often highlighted as a standout, showcasing a lovely colonial style that adds to the overall charm of the accommodations.

However, opinions on room size are varied with several guests noting that some rooms can be a bit small and narrow. Despite the size, the rooms manage to remain cozy and functional, equipped with very comfortable beds and essential amenities. Decoration across the rooms maintains a consistent style that aligns well with the hotel's aesthetic.

There are a few concerns regarding the bathrooms, as they are generally small and some had issues like poor ventilation, slippery surfaces and occasional hot water problems. Noise can also be an issue due to thin doors, which may affect soundproofing.

Overall, the rooms at Casa Provenzal are generally comfortable and inviting with beautiful decor that enhances the guest experience. While there are some areas for improvement, particularly in bathroom maintenance and room size, the overall ambiance and comfort of the rooms have left a positive impression on many visitors.

Beds

Casa Provenzal's beds earn high praise for their exceptional comfort. Guests frequently mention super comfortable and fabulous beds, highlighting their pleasant sleep experiences. The mattresses and beds consistently receive positive feedback, described as very comfortable. Even the linens are noted as pleasant, adding to the overall restful experience. While a few comments point out that the beds might be a bit small or on the softer side, the general consensus is that the comfort of the beds is a standout feature at this hotel.

Cleanliness

Casa Provenzal impresses with its impeccable cleanliness and charming ambiance. Guests consistently highlight the hotel's very clean and cozy facilities, mentioning that the comfort and tidiness are exceptional. The rooms and common areas are not only organized and tidy but also decorated with special attention to detail, enhancing the overall experience. Cleanliness throughout the property is described as perfect with bedding that feels like new and a general sense of well-maintained spaces. Beyond the spotless environment, the space is very nice, cozy and beautifully equipped, ensuring a comfortable stay. Additionally, the hotel's excellent service and charming atmosphere add to its appeal, making it a highly recommended destination for cleanliness and comfort.

Staff

Casa Provenzal has garnered exceptional praise for its staff, often being highlighted as the standout feature of the hotel. The personnel are described consistently as incredibly friendly, attentive and always willing to help. Guests frequently mention the superb attention they receive, noting the staff's genuine enthusiasm and professionalism. The hotel's team is often credited with creating a warm and welcoming atmosphere that makes guests feel right at home.

The hotel manager, along with the entire staff, has received specific commendations for their charm and ability to provide excellent service. From the reception to the rest of the team, everyone is noted to be courteous and eager to assist with any needs, including helpful recommendations for local dining and activities.

Numerous reviews emphasize the spotless cleanliness and elegant presentation of the facilities, further enhancing the guests' positive experience. The staff's dedication and personalized approach, whether it's through small gestures or comprehensive assistance, contribute significantly to guests rating their stay as "perfect."

Overall, Casa Provenzal's staff consistently delivers outstanding service that leaves a lasting impression on its visitors.

Parking

Casa Provenzal offers a mixed experience when it comes to parking. Guests appreciate that the parking lot is spacious and covered, providing a sense of security for their vehicles. One of the positive aspects is that there's always someone available to accompany guests to the parking lot whenever they need to access their cars, which adds an extra layer of convenience.

However, it's important to note that the parking lot is not located directly at the hotel. Instead, it is situated a block or two away, which some guests find slightly inconvenient. Despite the minor setback, the hotel’s location just outside the historic center of Villa de Leyva alleviates some parking challenges commonly faced in the more central areas.

While the distance to the parking lot may vary slightly, ranging from one to two blocks or so, the overall sentiment leans towards appreciation for the ease of parking provided in an area where it can typically be problematic. Thus, guests can expect a manageable yet reliable parking arrangement during their stay.

No, Casa Provenzal doesn't have any pool.

No, a spa isn't available at Casa Provenzal.

No, Casa Provenzal doesn't allow dogs.

Yes, parking facilities are available at Casa Provenzal.

No, Casa Provenzal doesn't have a gym.

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