Gran Lourdes Hotel by CPH
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsGran Lourdes Hotel by CPH presents a mixed yet generally positive experience for its guests, primarily attributed to its prime location and commendable service. Situated just meters from the famous Cucú Clock, the hotel is close to a plethora of attractions in the old and city centers, making it highly convenient for families and solo travelers. This central position is complemented by friendly, attentive staff who elevate the overall stay.
The breakfast at Gran Lourdes Hotel is frequently praised for its variety, abundance and deliciousness. Guest descriptions such as "excellent," "hearty," and "super varied" highlight the morning meal as a standout feature. Nonetheless, there are criticisms regarding limited healthier options and a focus on flour-based items. Dinner experiences are similarly favorable with appetizing dishes and a good quality-price ratio, though improvements are needed in portion sizes and menu variety.
Room feedback is more mixed. While some guests appreciate the comfort and space, many critique the rooms for being small, outdated and in need of maintenance. Cleanliness generally receives high marks with positive comments on the impeccable condition of the rooms and common areas, though isolated issues with the pool and some rooms have been noted.
The staff at Gran Lourdes Hotel are a highlight, frequently described as helpful, friendly and professional. They handle guest needs effectively, contributing significantly to the positive reviews. However, the hotel struggles with its WiFi service, which is often reported as weak and unreliable, particularly in the rooms.
Family-friendly amenities and the proximity to key points of interest make the hotel a preferred choice for those with children. The pool areas, while praised for their potential and the heated pool in particular, are sometimes noted for maintenance issues, detracting from the overall experience.
The beds, while comfortable for some, receive mixed reviews with issues ranging from small sizes to old mattresses. Although marketed as a three-star facility, certain aspects of the hotel fall short of this standard, necessitating improvements in various areas.
In summary, Gran Lourdes Hotel by CPH stands out for its exceptional location, excellent staff service and satisfying dining options. However, it could benefit from addressing the cleanliness, room maintenance and WiFi issues to enhance the overall guest experience.
Categories
The breakfast at Gran Lourdes Hotel is frequently praised for its variety, abundance and deliciousness. Guest descriptions such as "excellent," "hearty," and "super varied" highlight the morning meal as a standout feature. Nonetheless, there are criticisms regarding limited healthier options and a focus on flour-based items. Dinner experiences are similarly favorable with appetizing dishes and a good quality-price ratio, though improvements are needed in portion sizes and menu variety.
Room feedback is more mixed. While some guests appreciate the comfort and space, many critique the rooms for being small, outdated and in need of maintenance. Cleanliness generally receives high marks with positive comments on the impeccable condition of the rooms and common areas, though isolated issues with the pool and some rooms have been noted.
The staff at Gran Lourdes Hotel are a highlight, frequently described as helpful, friendly and professional. They handle guest needs effectively, contributing significantly to the positive reviews. However, the hotel struggles with its WiFi service, which is often reported as weak and unreliable, particularly in the rooms.
Family-friendly amenities and the proximity to key points of interest make the hotel a preferred choice for those with children. The pool areas, while praised for their potential and the heated pool in particular, are sometimes noted for maintenance issues, detracting from the overall experience.
The beds, while comfortable for some, receive mixed reviews with issues ranging from small sizes to old mattresses. Although marketed as a three-star facility, certain aspects of the hotel fall short of this standard, necessitating improvements in various areas.
In summary, Gran Lourdes Hotel by CPH stands out for its exceptional location, excellent staff service and satisfying dining options. However, it could benefit from addressing the cleanliness, room maintenance and WiFi issues to enhance the overall guest experience.
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Hotel with Gym
Small Hotel
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Gran Lourdes Hotel by CPH enjoys a prime location praised by guests for its exceptional proximity to major attractions and conveniences. Positioned just meters away from the famous Cucú Clock, it offers easy access to the old town center, city center, bus terminals, shopping centers and popular dining spots like Terra Firma restaurant.
This strategic location allows guests to comfortably explore the area without the need for a car, making it an ideal choice for families and solo travelers alike. Reviewers consistently highlight the hotel's location as being central, convenient and surrounded by key points of interest. The proximity to local hotspots ensures that everything one might need or wish to see is within a short walking distance.
In addition to the stellar location, guests have noted friendly and attentive staff, which further enhances their stay. The amenities, such as the pool and breakfast, complement the accessible location, making their visit pleasant and relaxing. Overall, the blend of convenience, centrality and hospitality makes Gran Lourdes Hotel a preferred choice among visitors.
The breakfast experience at Gran Lourdes Hotel by CPH appears to be quite a journey for guests with a range of mixed reviews. On the positive side, many guests have praised the breakfast as delicious, very good, complete, abundant and plentiful. Descriptions such as an excellent breakfast, hearty and super varied indicate that there's generally a lot to enjoy, including extensive options which are regularly restocked and an array of homemade dishes.
There were numerous mentions of the breakfast being a highlight of the stay, described as spectacular and exceeding expectations. Guests appreciated the attentiveness of the staff and the overall cleanliness, noting the well-kept breakfast service.
On the flip side, some reviews indicated that the breakfast was basic with limited variety, particularly lacking in fruit, proteins like ham and cheese and gluten-free options. Comments were made about the breakfast being too focused on flour-based and sweet items with some guests expressing frustration over the restricted breakfast schedule and the simplicity or scarcity of the offerings.
Ultimately, while many found the breakfast at Gran Lourdes Hotel by CPH to be fulfilling and satisfying, others felt there was room for improvement, particularly in terms of variety and healthier choices.
Dining at Gran Lourdes Hotel by CPH receives mostly favorable remarks from guests with many highlighting the deliciousness and affordability of the food. Numerous reviews specifically praise the quality and flavors of the dishes, labeling them as both delicious and plentiful. The hotel offers a variety of gluten-free dinner options, although some guests noted a limited selection in this regard.
The common areas of the hotel's dining facilities are clean and the restaurant is recognized for its good value, offering a best quality-price ratio. Guests often appreciate the attention and service provided by the staff, who are described as cordial and attentive.
However, there were some critical points noted. The portions of the main dishes were occasionally seen as a bit small and the menu lacked variety, particularly with repetitive side dishes centered around potatoes. Some guests missed having a buffet option and found drinks in the restaurant to be less satisfying. There were also mentions of the overall simplicity of some dinners and an incident where plain noodles were served without sauce.
In summary, while there are some areas for improvement, particularly in menu variety and drink quality, Gran Lourdes Hotel by CPH generally provides a pleasant dining experience with tasty meals and commendable value for money.
Gran Lourdes Hotel by CPH offers rooms that have received mixed feedback from guests. On the positive side, many guests reported that their rooms were comfortable and some found them to be spacious and clean. Comfortable bedding was noted in several reviews.
However, numerous reviews highlight areas where the rooms fell short. A common complaint was that the rooms were very small, sometimes feeling tight and cramped. Several guests pointed out that the rooms and furniture seemed outdated and in need of maintenance. There were also mentions of cleanliness issues, such as rooms being dirty, ceilings with stains and remnants of cockroaches. Noise was another recurring problem with some rooms located in noisy areas or next to the elevator, making it hard for some guests to rest.
Many guests noted the lack of basic amenities with rooms missing features like mini-fridges and adequate power outlets. Other specific issues included malfunctioning room heating, inadequate room cleaning during stays and minor maintenance problems like loose plugs and old bathroom fixtures.
In summary, while some guests enjoyed spacious and comfortable rooms, many others encountered issues with room size, cleanliness, outdated facilities and noise, which detracted from their overall experience at Gran Lourdes Hotel by CPH.
Guest reviews for the beds at Gran Lourdes Hotel by CPH present a mixed picture. On the positive side, many guests found the beds to be very comfortable with some mentioning good mattresses that contributed to a restful sleep. However, this sentiment was not unanimous. Several reviews highlighted the presence of double beds made up of two single mattresses, which many found uncomfortable. Complaints about the size of the beds were frequent with numerous mentions of small and very small beds that detracted from the overall comfort.
Issues with the condition of mattresses were also common with descriptions of old, deformed and expired mattresses appearing regularly. Some guests experienced extremely hard or soft mattresses, leading to poor sleep quality. Instances of discomfort extended to the entire bed set-up, including bed frames that were not conducive to a good night’s sleep. Periodic changes of sheets every 72 hours were noted, maintaining a certain standard of cleanliness alongside comfortable and clean facilities in general.
Overall, while there are positive aspects relating to bed comfort at Gran Lourdes Hotel by CPH, significant improvements could be made in terms of mattress conditions and bed configurations to better meet guests' expectations.
Gran Lourdes Hotel by CPH presents a mixed bag when it comes to cleanliness with a significant number of guests praising the overall tidiness and upkeep of the property. Many highlighted the hotel's excellent cleanliness, noting that rooms and common areas were generally well-maintained. Guests frequently used words like "impeccable" and "super clean" to describe their experience, indicating a high standard of cleanliness in various parts of the hotel.
Positive remarks often mentioned the friendly and professional staff, who were noted for their quick attention to housekeeping duties. Several guests appreciated the daily cleaning services, which ensured that their rooms were always neat and tidy. The hotel's spacious and beautiful facilities also received compliments for being clean and comfortable.
However, the positive feedback was marred by reports of consistent issues in specific areas. The pool was frequently mentioned as needing maintenance due to its dirty condition. Some reviewers encountered dirty restrooms and noted that the general hygiene of certain rooms was poor, mentioning old rooms and sightings of cockroaches. There were also complaints about dirty sheets, small towels and rooms not being cleaned every day.
Despite these setbacks, feedback suggested that the hotel management is responsive with some guests finding quick resolution to cleanliness issues after reporting them to the reception. The overall sentiment is that while Gran Lourdes Hotel by CPH excels in many areas of cleanliness, there are specific issues that need addressing to ensure a consistently positive experience for all guests.
Gran Lourdes Hotel by CPH has been widely praised for its exceptional staff and high-quality service. Guests frequently highlight the friendliness, attentiveness and helpfulness of the hotel's personnel. The receptionists, in particular, receive commendations for their cordial and effective responses to any needs or inconvenience, ensuring issues are resolved quickly and efficiently. The general staff are described as super friendly, always available to help and willing to go the extra mile to provide stellar service. Cleanliness is another area where the staff excels with guests noting the impeccable condition of rooms and facilities. While there were a few criticisms regarding specific receptionists, the overall feedback emphasizes a very positive experience with warm, hospitable and professional staff members dedicated to making stays comfortable and enjoyable.
The WiFi situation at Gran Lourdes Hotel by CPH requires attention. Common feedback indicates that the WiFi does not function well with many guests reporting that the connection is weak, slow or entirely absent in individual rooms, particularly on the second floor. It appears that WiFi service is predominantly available in common areas, but even there, the signal is frequently described as unstable or insufficient. While a few guests noted having good coverage, the consensus leans heavily towards dissatisfaction, highlighting the necessity for improvement in the hotel's internet services.
Guests of Gran Lourdes Hotel by CPH have had mixed experiences with the hotel's gym facilities. While some noted that the gym was closed or unavailable during their stay, others pointed out the lack of functionality and poor condition of the equipment. Specific issues included non-working bicycles and machines that were completely out of use or falling apart during use. Despite the presence of a gym, it appears that it may not meet the expectations of guests looking for a reliable fitness center during their stay.
The pool facilities at Gran Lourdes Hotel by CPH offer a mixed experience. The hotel boasts both indoor and outdoor pools with the heated pool frequently mentioned as a standout feature. While many guests found the heated pool to be a highlight, describing it as beautiful, comfortable and frequently at the perfect temperature, there were numerous complaints about inconsistencies in its warmth and cleanliness. Some guests found the heated pool freezing, filthy or out of service, indicating maintenance issues.
The outdoor pool elicited more critical feedback with several guests noting it was dirty and not sufficiently warm. Despite this, some visitors appreciated the outdoor pool's beauty. Both pools were occasionally noted for their small size and insufficient capacity during busy times.
The pool area itself received praise for being spectacular and a key attraction, especially the children's water park. However, overall pool maintenance appeared to be an issue that detracted from an otherwise potentially enjoyable experience. With consistent upkeep, the hotel's pool facilities could be greatly improved to meet the high expectations set by their appealing descriptions.
Gran Lourdes Hotel by CPH is recognized for its inviting ambiance tailored for families. Guests frequently highlight the family-friendly atmosphere, making it an ideal destination for those traveling with children. The convenient location further adds to its appeal, providing ease for family-oriented activities. Facilities such as the comfortable bathtub have been noted as useful for young children, while the pool area serves as a popular spot for family enjoyment. Large families, in particular, find this hotel a suitable choice for their stays. Overall, the hotel is seen as a pleasant and accommodating option for family vacations.
The Gran Lourdes Hotel by CPH is a budget-friendly option that showcases a touch of the 1980s charm. While it positions itself as a three-star establishment, guests have noted that certain features and services do not quite meet this standard. Some areas of the hotel may come off as refurbished yet fail to reflect the quality expected for the price paid. Additionally, limited parking is a point of consideration for those traveling with vehicles. Despite these aspects, the hotel's beautiful and nostalgic décor combined with its affordability makes it a viable choice for budget-conscious travelers. However, expectations should be tempered regarding the overall three-star experience, as some areas still require improvement.
Gran Lourdes Hotel by CPH offers a range of pool experiences, including an indoor and outdoor pool with a particular emphasis on their heated pool. While the heated pool is often described as beautiful and excellent, it has received mixed feedback regarding its temperature and maintenance. Some guests found the water perfectly warm, adding significantly to their stay, while others reported that the pool lacked the desired warmth or was even freezing on occasion. Concerns were also raised about the pool's cleanliness and maintenance, noting instances of dirt and clumps of hair. Additionally, there were reports of the heating system not operating properly on some days. Despite these issues, the thermal pool was highlighted as a positive feature by many, making a difference in their overall experience at the hotel.
The indoor pool at Gran Lourdes Hotel by CPH is frequently mentioned for its heating, though some guests noted issues with the water temperature and maintenance. While the pool is advertised as heated, there are comments about it being cold at times. Despite these concerns, the presence of both an indoor and outdoor pool provides guests with options. However, there is also feedback regarding a lack of amenities around the indoor pool area, suggesting room for improvement in this aspect. Overall, the heated indoor pool remains a noteworthy feature, although better upkeep and consistent temperature control could enhance guest satisfaction.
Location Show Map
Location
This strategic location allows guests to comfortably explore the area without the need for a car, making it an ideal choice for families and solo travelers alike. Reviewers consistently highlight the hotel's location as being central, convenient and surrounded by key points of interest. The proximity to local hotspots ensures that everything one might need or wish to see is within a short walking distance.
In addition to the stellar location, guests have noted friendly and attentive staff, which further enhances their stay. The amenities, such as the pool and breakfast, complement the accessible location, making their visit pleasant and relaxing. Overall, the blend of convenience, centrality and hospitality makes Gran Lourdes Hotel a preferred choice among visitors.
Breakfast
There were numerous mentions of the breakfast being a highlight of the stay, described as spectacular and exceeding expectations. Guests appreciated the attentiveness of the staff and the overall cleanliness, noting the well-kept breakfast service.
On the flip side, some reviews indicated that the breakfast was basic with limited variety, particularly lacking in fruit, proteins like ham and cheese and gluten-free options. Comments were made about the breakfast being too focused on flour-based and sweet items with some guests expressing frustration over the restricted breakfast schedule and the simplicity or scarcity of the offerings.
Ultimately, while many found the breakfast at Gran Lourdes Hotel by CPH to be fulfilling and satisfying, others felt there was room for improvement, particularly in terms of variety and healthier choices.
Dinner
The common areas of the hotel's dining facilities are clean and the restaurant is recognized for its good value, offering a best quality-price ratio. Guests often appreciate the attention and service provided by the staff, who are described as cordial and attentive.
However, there were some critical points noted. The portions of the main dishes were occasionally seen as a bit small and the menu lacked variety, particularly with repetitive side dishes centered around potatoes. Some guests missed having a buffet option and found drinks in the restaurant to be less satisfying. There were also mentions of the overall simplicity of some dinners and an incident where plain noodles were served without sauce.
In summary, while there are some areas for improvement, particularly in menu variety and drink quality, Gran Lourdes Hotel by CPH generally provides a pleasant dining experience with tasty meals and commendable value for money.
Rooms
However, numerous reviews highlight areas where the rooms fell short. A common complaint was that the rooms were very small, sometimes feeling tight and cramped. Several guests pointed out that the rooms and furniture seemed outdated and in need of maintenance. There were also mentions of cleanliness issues, such as rooms being dirty, ceilings with stains and remnants of cockroaches. Noise was another recurring problem with some rooms located in noisy areas or next to the elevator, making it hard for some guests to rest.
Many guests noted the lack of basic amenities with rooms missing features like mini-fridges and adequate power outlets. Other specific issues included malfunctioning room heating, inadequate room cleaning during stays and minor maintenance problems like loose plugs and old bathroom fixtures.
In summary, while some guests enjoyed spacious and comfortable rooms, many others encountered issues with room size, cleanliness, outdated facilities and noise, which detracted from their overall experience at Gran Lourdes Hotel by CPH.
Beds
Issues with the condition of mattresses were also common with descriptions of old, deformed and expired mattresses appearing regularly. Some guests experienced extremely hard or soft mattresses, leading to poor sleep quality. Instances of discomfort extended to the entire bed set-up, including bed frames that were not conducive to a good night’s sleep. Periodic changes of sheets every 72 hours were noted, maintaining a certain standard of cleanliness alongside comfortable and clean facilities in general.
Overall, while there are positive aspects relating to bed comfort at Gran Lourdes Hotel by CPH, significant improvements could be made in terms of mattress conditions and bed configurations to better meet guests' expectations.
Cleanliness
Positive remarks often mentioned the friendly and professional staff, who were noted for their quick attention to housekeeping duties. Several guests appreciated the daily cleaning services, which ensured that their rooms were always neat and tidy. The hotel's spacious and beautiful facilities also received compliments for being clean and comfortable.
However, the positive feedback was marred by reports of consistent issues in specific areas. The pool was frequently mentioned as needing maintenance due to its dirty condition. Some reviewers encountered dirty restrooms and noted that the general hygiene of certain rooms was poor, mentioning old rooms and sightings of cockroaches. There were also complaints about dirty sheets, small towels and rooms not being cleaned every day.
Despite these setbacks, feedback suggested that the hotel management is responsive with some guests finding quick resolution to cleanliness issues after reporting them to the reception. The overall sentiment is that while Gran Lourdes Hotel by CPH excels in many areas of cleanliness, there are specific issues that need addressing to ensure a consistently positive experience for all guests.
Staff
Wi-Fi
Gym
Pool
The outdoor pool elicited more critical feedback with several guests noting it was dirty and not sufficiently warm. Despite this, some visitors appreciated the outdoor pool's beauty. Both pools were occasionally noted for their small size and insufficient capacity during busy times.
The pool area itself received praise for being spectacular and a key attraction, especially the children's water park. However, overall pool maintenance appeared to be an issue that detracted from an otherwise potentially enjoyable experience. With consistent upkeep, the hotel's pool facilities could be greatly improved to meet the high expectations set by their appealing descriptions.
Family
3 Star
Heated Pool
Indoor Pool
Yes, Gran Lourdes Hotel by CPH has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
No, a spa isn't available at Gran Lourdes Hotel by CPH.
No, Gran Lourdes Hotel by CPH doesn't allow dogs.
No, parking facilities aren't available at Gran Lourdes Hotel by CPH.
Yes, Gran Lourdes Hotel by CPH has a gym.
Location Show Map
More Options
