Eleton Resort & Spa
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Summary of reviewsEleton Resort & Spa generally receives positive feedback from guests, particularly for its tranquil location, exemplary dining experiences and friendly staff.
The resort is situated in a serene neighborhood at the entrance of Carlos Paz, offering peaceful surroundings and spectacular views of the lake and scenery. The quiet environment is ideal for relaxation, though it is a bit far from the central area. Accessibility is excellent for those with a car, making it convenient for trips to the center and other attractions despite occasional noise from a nearby gravel pit.
Guests consistently praise the breakfast, describing it as excellent, varied and plentiful. The buffet is well-organized with a wide array of delicious options, making it a highlight of the stay. Similarly, the dinner offerings at the resort's restaurant are well-received with high marks for taste and quality. The menu caters to various dietary needs and includes vegetarian and vegan options. Although some guests noted limited variety, overall, the dining experience is satisfying and reasonably priced.
The rooms are recognized for their comfort and modern amenities with many appreciating the spaciousness and impressive views from balconies. However, there are inconsistencies in room quality with some noting issues like maintenance problems, lack of natural light and occasional external noise. Cleanliness generally receives positive feedback with guests noting the well-maintained facilities and attentive housekeeping staff. Nevertheless, specific areas such as pool cleanliness and certain rooms have room for improvement.
The staff at Eleton Resort & Spa are frequently highlighted for their friendliness and helpfulness. Staff members at the reception, particularly Matías and Santiago, receive individual accolades for their excellent service, contributing to a welcoming atmosphere.
Although the spa is often described as a highlight, offering a spacious and comfortable retreat with a heated pool and attentive staff, some guests mentioned occasional noise and crowding. However, it remains a largely positive aspect of the resort. In contrast, the gym facilities are limited with outdated equipment and inconvenient operating hours. Reviewers also noted additional charges for gym access.
The pool areas receive mixed reviews. While the outdoor pools are spacious and provide excellent views, maintenance issues and overcrowding detract from the experience. Indoor pools face similar critiques regarding size and cleanliness.
Parking at the resort is a noted drawback with the lot being small and impractical. The steep ramp, limited spaces and additional charges for covered parking contribute to guest dissatisfaction.
Despite these minor issues, Eleton Resort & Spa is well-regarded, particularly for its family-friendly amenities, quiet location and exceptional dining and service standards. Consistency in room quality and better maintenance practices could further enhance the guest experience.
Categories
The resort is situated in a serene neighborhood at the entrance of Carlos Paz, offering peaceful surroundings and spectacular views of the lake and scenery. The quiet environment is ideal for relaxation, though it is a bit far from the central area. Accessibility is excellent for those with a car, making it convenient for trips to the center and other attractions despite occasional noise from a nearby gravel pit.
Guests consistently praise the breakfast, describing it as excellent, varied and plentiful. The buffet is well-organized with a wide array of delicious options, making it a highlight of the stay. Similarly, the dinner offerings at the resort's restaurant are well-received with high marks for taste and quality. The menu caters to various dietary needs and includes vegetarian and vegan options. Although some guests noted limited variety, overall, the dining experience is satisfying and reasonably priced.
The rooms are recognized for their comfort and modern amenities with many appreciating the spaciousness and impressive views from balconies. However, there are inconsistencies in room quality with some noting issues like maintenance problems, lack of natural light and occasional external noise. Cleanliness generally receives positive feedback with guests noting the well-maintained facilities and attentive housekeeping staff. Nevertheless, specific areas such as pool cleanliness and certain rooms have room for improvement.
The staff at Eleton Resort & Spa are frequently highlighted for their friendliness and helpfulness. Staff members at the reception, particularly Matías and Santiago, receive individual accolades for their excellent service, contributing to a welcoming atmosphere.
Although the spa is often described as a highlight, offering a spacious and comfortable retreat with a heated pool and attentive staff, some guests mentioned occasional noise and crowding. However, it remains a largely positive aspect of the resort. In contrast, the gym facilities are limited with outdated equipment and inconvenient operating hours. Reviewers also noted additional charges for gym access.
The pool areas receive mixed reviews. While the outdoor pools are spacious and provide excellent views, maintenance issues and overcrowding detract from the experience. Indoor pools face similar critiques regarding size and cleanliness.
Parking at the resort is a noted drawback with the lot being small and impractical. The steep ramp, limited spaces and additional charges for covered parking contribute to guest dissatisfaction.
Despite these minor issues, Eleton Resort & Spa is well-regarded, particularly for its family-friendly amenities, quiet location and exceptional dining and service standards. Consistency in room quality and better maintenance practices could further enhance the guest experience.
Hotel for Honeymoon
Located in Villa Carlos Paz, this resort offers spa services and various amenities. Its recreational facilities and relaxing environment make it a suitable option for a honeymoon.
Hotel with Spa
Offers a world-class spa, a state-of-the-art fitness center, and a stunning outdoor pool. Guests have praised the exceptional service and cleanliness. Its location provides stunning views of the surrounding mountains and lake.
Family Friendly Hotel
Located in Villa Carlos Paz, this resort features spa facilities and various recreational activities, including swimming pools and entertainment programs. Its family-oriented amenities and relaxing atmosphere make it a popular choice.
Romantic Hotel
The resort and spa offer couples numerous opportunities for relaxation and shared experiences. Its location in Villa Carlos Paz provides beautiful scenery and a tranquil atmosphere.
Hotel with Swimming Pool
This resort features both indoor and outdoor pools, a spa offering massages, body treatments, and facials, and a health club. Guests can also enjoy the convenience of a poolside bar.
Heated Pool Indoor Pool Children's Pool Outdoor Pool
Business Hotel
This resort offers extensive amenities suitable for business travelers, including potential meeting spaces and spa facilities for relaxation after work. The resort-style setting provides a conducive environment for both work and leisure.
Hotel with Parking
As a resort and spa, this property is expected to provide comprehensive facilities, including dedicated parking for its guests, offering convenience for those traveling with a vehicle.
Accessible Hotel
As a resort and spa, this property likely has invested in accessibility to cater to a wide range of guests. Spa facilities are a plus for therapeutic needs.
Hotel with Gym
This resort features a health club in addition to its spa, outdoor pool, and indoor pool. Guests can enjoy recreational amenities and pamper themselves with spa treatments.
Hotel with Rooms With Jacuzzi / Hot-tub
Features rooms and suites with private jacuzzis, offering a relaxing and comfortable experience. The resort's spa facilities and beautiful surroundings enhance the overall experience.
4-Star Hotel
This resort offers a comprehensive spa, multiple pools, and various recreational activities. It's well-equipped for both relaxation and active vacations, making it a top choice for a comfortable and high-quality stay.
Hotel with Outdoor Pool
Located in Villa Carlos Paz, this hotel features an outdoor pool with mountain views. The resort offers multiple swimming pools, including an outdoor pool area that is a highlight for guests seeking relaxation and scenic views.
Hotel with Children's Pool
Features a dedicated children's pool and play areas, alongside spa facilities for adults. The resort setting offers ample space for families to relax and enjoy outdoor activities.
Hotel with Indoor Pool
Eleton Resort & Spa boasts an indoor pool complemented by a health club and extensive spa facilities. Guests can enjoy a plunge pool, Turkish bath, steam room, hot tub, solarium, and sauna, providing a comprehensive wellness experience. The hotel also includes a children's pool, catering to families.
Hotel with Heated Pool
This resort offers an indoor heated pool and a rejuvenating spa, perfect for relaxation after exploring the area. It is listed as one of the best hotels with pools in Villa Carlos Paz.
Guest Reviews
Eleton Resort & Spa is situated in a quiet, lovely neighborhood at the entrance of Carlos Paz, making it a serene getaway. The location offers a spectacular view of the lake and beautiful scenery from various vantage points, including balconies. This resort is particularly convenient for travelers with a car, as it is well-connected to the highway and provides easy access to the center. Despite being a bit far from the central area and out of the way from major attractions, the tranquil setting more than compensates for the distance. The area surrounding the hotel is peaceful, perfect for those seeking relaxation away from the hustle and bustle, although occasional noise from a nearby gravel pit has been noted. Overall, the location is praised for its tranquility and lovely views, enhancing the experience for guests at the resort.
When it comes to breakfast at Eleton Resort & Spa, guests have shared numerous glowing reviews that highlight a remarkably positive dining experience. The breakfast is consistently described as "excellent," "super complete," and "very varied," providing a wide array of delicious options that ensure guests can find whatever they desire to start their day right. Words like "fantastic," "spectacular," and "amazing" encapsulate the high praise for the quality and abundance of the buffet.
Guests appreciate not only the variety and abundance but also the quality of the food served. Many reviews emphasize that the breakfast is well-organized with efficient service and consistently fresh offerings. The beautiful view from the breakfast area adds to the overall enjoyment, making it a delightful and satisfying experience every morning.
While most guests laud the breakfast for being very complete, sumptuous and tasty, a few have noted minor areas for improvement, such as the availability of fresh toast and better quality orange juice. However, these critiques are far outweighed by the positive feedback, which highlights the attentive staff and overall excellence of the breakfast spread.
In summary, the breakfast at Eleton Resort & Spa is a standout feature that leaves a lasting impression on guests. The extensive variety, superior quality and excellent service make it a highly commendable part of the stay, contributing significantly to the overall guest satisfaction.
Eleton Resort & Spa offers a notable dining experience that many guests have praised. The restaurant features dishes of exceptional quality and taste, making it a favored choice for dinner by many who stay at the hotel. Guests frequently mention that both the quality and pricing of the meals are excellent, encouraging them to dine in the hotel for multiple nights.
The menu, while modest for some, has been described as including everything necessary; it caters to a range of dietary preferences, including vegetarian and vegan options. Despite a few remarks about the lack of variety and occasional supply shortages, the food often garners high marks for both its flavor and generous portions. Noteworthy points include the delicious and well-prepared dishes, reasonable prices and the good range of service hours.
Additionally, the Saturday night shows add a special touch to the dining experience. Overall, the restaurant at Eleton Resort & Spa is recognized for its good food, wide menu and reasonable prices, making it a convenient and satisfying choice for hotel guests.
Eleton Resort & Spa presents a varied experience for its guests when it comes to room accommodations. On the positive side, many guests enjoyed the spaciousness and comfort offered by the rooms with several noting that the rooms were clean, modern and well-equipped. The panoramic views of the lake and mountains from the rooms and balconies were often highlighted, contributing to a pleasant stay. Guests also appreciated the availability of modern amenities like TVs with streaming services, as well as spacious and comfortable bathrooms.
However, there were some notable drawbacks mentioned. Some rooms were described as small for the price and lacked sufficient natural light, while others had issues like worn-out mattresses, thin and worn towels and cracked windows. The room layouts sometimes lacked privacy and occasionally did not match the promotional photos. Noise from outside and unpleasant odors were also points of contention for some guests. Additionally, certain rooms had maintenance issues like leaking bathrooms and clogged showers, which detracted from the overall experience.
Overall, while Eleton Resort & Spa offers comfortable and spacious rooms with beautiful views for many, consistency in room quality and addressing maintenance issues could enhance guest satisfaction further.
Eleton Resort & Spa provides a generally positive experience when it comes to bed comfort. Many guests frequently highlight the beds as very comfortable with some describing them as super comfortable. Reviews also note the firm beds and quality sheets, contributing to a good night's sleep. However, not all feedback is glowing; a few guests mentioned that the mattresses were worn out or too hard and some found the pillows uncomfortable. Additionally, issues with sheets looking used or not fitting properly appeared in some reviews. Despite these occasional drawbacks, most guests seem to leave satisfied with the overall comfort of their accommodations.
Eleton Resort & Spa has generally received positive feedback for its cleanliness. Guests frequently commended the hotel's immaculate conditions and how well-maintained the facilities are. They described the area as very clean and comfortable with several noting impeccable cleanliness throughout the hotel. The staff’s attentiveness in maintaining cleanliness was also highlighted.
However, there were some criticisms. A few reviews mentioned specific issues, such as bathrooms flooding, sheets looking used and a lack of consistent cleaning and maintenance in certain areas. The cleanliness of the pool area and some rooms left much to be desired according to a few guests. Additionally, there were comments about the odor in rooms, possibly from curtains or plumbing and minimal staffing impacting the overall cleanliness.
Overall, while Eleton Resort & Spa is largely praised for its clean and comfortable environment, there are areas that could benefit from more consistent and detailed cleaning efforts.
Eleton Resort & Spa boasts an exceptionally attentive and helpful staff that consistently receives high praise from guests. Reviews highlight the friendly and accommodating nature of the team, especially at the reception with names like Matías and Santiago often mentioned for their outstanding service. The staff’s kindness and respectfulness create a welcoming atmosphere and their willingness to assist ensures a comfortable stay for visitors. The quality of service is repeatedly described as excellent with frequent commendations for their warmth and attentiveness.
The general consensus depicts the staff as a key highlight of the resort, notable for their pleasant and respectful treatment of guests. The customer service, particularly from the buffet team, also stands out. While the reviews overwhelmingly focus on the positive aspects, there are occasional mentions of areas needing improvement, such as better treatment at the reception and a noticeable lack of staff at times. However, these points are rare in comparison to the abundant praise for the staff's helpfulness and friendliness. Overall, the team at Eleton Resort & Spa is recognized for creating a delightful and supportive experience for all visitors.
Guest reviews of Eleton Resort & Spa suggest that there are significant issues with the WiFi service at the hotel. Many guests reported that the WiFi was either functioning very poorly or not at all in various areas of the hotel, particularly in the basement rooms and specific room numbers such as 27. Some even noted that the internet only worked in limited parts of their rooms or was only available in certain areas, like part of the bathroom. Additionally, several reviewers mentioned that the WiFi signal was weak and the internet speed was terrible. On a positive note, one guest did mention that the WiFi worked perfectly, but this seems to be an exception rather than the norm. There were also complaints that the hotel charges a high rate for room service in contrast to the poor WiFi quality, underlining a general dissatisfaction with the internet services provided.
Eleton Resort & Spa offers a spacious and comfortable spa area that many guests found to be the highlight of their stay. The spa features a heated pool, often compared to a large hot tub, providing a relaxing experience. Guests noted that the indoor pools were very nice and the scheduled times for the heated pool helped to enhance the tranquility of the environment. The spa services are well-regarded with accessible options and a worthy massage service. Friendly and attentive staff further enhance the experience with Marito's warm greetings leaving a positive impression.
While most feedback is positive, some guests mentioned that the spa could be noisy and crowded at times, suggesting an area for improvement. One review also noted that the spa had previously caught fire, indicating a possible cause for concern. Overall, the spa at Eleton Resort & Spa generally exceeded guest expectations, offering a heavenly and well-managed retreat within the hotel.
Visitors to Eleton Resort & Spa have noted that the gym facilities are quite limited with a small selection of outdated equipment. The gym space is compact, which might not cater well to a more intense workout routine. Several guests mentioned that the equipment was either minimal or not working properly. Additionally, the gym’s operating hours start late at 10 am, which some guests found inconvenient, especially when trying to coordinate with breakfast service times. While the gym does offer appointments, access to the gym and the heated pool comes at an extra charge. Some reviews suggested that it would be more convenient if the gym were located on the top floor, alongside the pool and spa services.
Eleton Resort & Spa offers a mixed experience when it comes to its pool facilities. Many guests found the pool and spa area to be brilliant, spacious and comfortable. The outdoor pool, in particular, received praise for being large, comfortable and suitable for both children and adults. The outdoor pool also boasts an excellent view of Lake San Roque, which adds to the appealing atmosphere.
However, there are several areas that need attention. Despite the aesthetics and general appeal of the pools, maintenance appears to be a recurring issue. Several reviews pointed out cleanliness issues with mentions of murky water, algae and the need for more thorough cleaning. The indoor pool faced specific criticisms for being small, noisy and having limited hours of operation. Some guests also noted that the heated pool's temperature was inconsistent with it being excessively hot at times and too cold at others.
Additionally, the availability of lounge chairs was insufficient given the number of guests, creating an overcrowded feeling in the pool area. For those looking to relax in a heated pool, the resort's policy limits usage to one hour per day during peak season, which some found inconvenient.
The staff, particularly Santiago at reception, were highlighted for their excellent attention and service, enhancing the overall experience despite the pool-related drawbacks. In summary, while the pool areas have the potential to provide a wonderful experience, improvements in maintenance and management are needed to fully meet guest expectations.
The parking situation at Eleton Resort & Spa leaves much to be desired. Many guests found the parking spaces to be impractical with a notably steep ramp that adds to the challenge. The parking lot itself is described as very small, often forcing guests to leave their vehicles on the street. For those seeking a covered option, it comes at an additional daily charge and even then, spots are not guaranteed. The covered parking is not included in the room price and the garage has access issues, further frustrating many guests.
Furthermore, the outdoor parking lot lacks ample spaces, leaving guests competing for limited room. After 9 PM, finding a parking spot becomes even more difficult with no free covered options available at any time. The high fee charged for parking under the hotel’s structure added to the overall dissatisfaction. Despite the generally positive reception of the breakfast and pool, the parking situation remains a significant downside for visitors.
Eleton Resort & Spa offers a variety of activities and amenities that make it an excellent choice for families, especially those with children. The resort features a dedicated lounge area filled with games where children can entertain themselves while parents dine, ensuring a balanced family experience. The kindergarten and staff are available to engage and play with the children, adding an extra layer of convenience for parents.
The resort has a playground equipped with hammocks, a slide and a soccer field, ensuring that kids have plenty of physical activities to enjoy. Nighttime shows provide entertaining experiences suitable for all ages, making evenings enjoyable for the entire family.
Reviews highlight the resort's comfort and suitability for families with many recommending it as a superb option for a family getaway. The friendly staff and well-structured recreational activities have received positive feedback, adding to the overall family-friendly atmosphere. Overall, Eleton Resort & Spa stands out as a highly recommended destination for families looking to have an enjoyable and relaxing vacation.
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Location
Breakfast
Guests appreciate not only the variety and abundance but also the quality of the food served. Many reviews emphasize that the breakfast is well-organized with efficient service and consistently fresh offerings. The beautiful view from the breakfast area adds to the overall enjoyment, making it a delightful and satisfying experience every morning.
While most guests laud the breakfast for being very complete, sumptuous and tasty, a few have noted minor areas for improvement, such as the availability of fresh toast and better quality orange juice. However, these critiques are far outweighed by the positive feedback, which highlights the attentive staff and overall excellence of the breakfast spread.
In summary, the breakfast at Eleton Resort & Spa is a standout feature that leaves a lasting impression on guests. The extensive variety, superior quality and excellent service make it a highly commendable part of the stay, contributing significantly to the overall guest satisfaction.
Dinner
The menu, while modest for some, has been described as including everything necessary; it caters to a range of dietary preferences, including vegetarian and vegan options. Despite a few remarks about the lack of variety and occasional supply shortages, the food often garners high marks for both its flavor and generous portions. Noteworthy points include the delicious and well-prepared dishes, reasonable prices and the good range of service hours.
Additionally, the Saturday night shows add a special touch to the dining experience. Overall, the restaurant at Eleton Resort & Spa is recognized for its good food, wide menu and reasonable prices, making it a convenient and satisfying choice for hotel guests.
Rooms
However, there were some notable drawbacks mentioned. Some rooms were described as small for the price and lacked sufficient natural light, while others had issues like worn-out mattresses, thin and worn towels and cracked windows. The room layouts sometimes lacked privacy and occasionally did not match the promotional photos. Noise from outside and unpleasant odors were also points of contention for some guests. Additionally, certain rooms had maintenance issues like leaking bathrooms and clogged showers, which detracted from the overall experience.
Overall, while Eleton Resort & Spa offers comfortable and spacious rooms with beautiful views for many, consistency in room quality and addressing maintenance issues could enhance guest satisfaction further.
Beds
Cleanliness
However, there were some criticisms. A few reviews mentioned specific issues, such as bathrooms flooding, sheets looking used and a lack of consistent cleaning and maintenance in certain areas. The cleanliness of the pool area and some rooms left much to be desired according to a few guests. Additionally, there were comments about the odor in rooms, possibly from curtains or plumbing and minimal staffing impacting the overall cleanliness.
Overall, while Eleton Resort & Spa is largely praised for its clean and comfortable environment, there are areas that could benefit from more consistent and detailed cleaning efforts.
Staff
The general consensus depicts the staff as a key highlight of the resort, notable for their pleasant and respectful treatment of guests. The customer service, particularly from the buffet team, also stands out. While the reviews overwhelmingly focus on the positive aspects, there are occasional mentions of areas needing improvement, such as better treatment at the reception and a noticeable lack of staff at times. However, these points are rare in comparison to the abundant praise for the staff's helpfulness and friendliness. Overall, the team at Eleton Resort & Spa is recognized for creating a delightful and supportive experience for all visitors.
Wi-Fi
Spa
While most feedback is positive, some guests mentioned that the spa could be noisy and crowded at times, suggesting an area for improvement. One review also noted that the spa had previously caught fire, indicating a possible cause for concern. Overall, the spa at Eleton Resort & Spa generally exceeded guest expectations, offering a heavenly and well-managed retreat within the hotel.
Gym
Pool
However, there are several areas that need attention. Despite the aesthetics and general appeal of the pools, maintenance appears to be a recurring issue. Several reviews pointed out cleanliness issues with mentions of murky water, algae and the need for more thorough cleaning. The indoor pool faced specific criticisms for being small, noisy and having limited hours of operation. Some guests also noted that the heated pool's temperature was inconsistent with it being excessively hot at times and too cold at others.
Additionally, the availability of lounge chairs was insufficient given the number of guests, creating an overcrowded feeling in the pool area. For those looking to relax in a heated pool, the resort's policy limits usage to one hour per day during peak season, which some found inconvenient.
The staff, particularly Santiago at reception, were highlighted for their excellent attention and service, enhancing the overall experience despite the pool-related drawbacks. In summary, while the pool areas have the potential to provide a wonderful experience, improvements in maintenance and management are needed to fully meet guest expectations.
Parking
Furthermore, the outdoor parking lot lacks ample spaces, leaving guests competing for limited room. After 9 PM, finding a parking spot becomes even more difficult with no free covered options available at any time. The high fee charged for parking under the hotel’s structure added to the overall dissatisfaction. Despite the generally positive reception of the breakfast and pool, the parking situation remains a significant downside for visitors.
Family
The resort has a playground equipped with hammocks, a slide and a soccer field, ensuring that kids have plenty of physical activities to enjoy. Nighttime shows provide entertaining experiences suitable for all ages, making evenings enjoyable for the entire family.
Reviews highlight the resort's comfort and suitability for families with many recommending it as a superb option for a family getaway. The friendly staff and well-structured recreational activities have received positive feedback, adding to the overall family-friendly atmosphere. Overall, Eleton Resort & Spa stands out as a highly recommended destination for families looking to have an enjoyable and relaxing vacation.
Yes, Eleton Resort & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at Eleton Resort & Spa.
No, Eleton Resort & Spa doesn't allow dogs.
Yes, parking facilities are available at Eleton Resort & Spa.
Yes, Eleton Resort & Spa has a gym.
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