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Summary of reviews**Capri Hotel y Cabañas by CPH** presents a serene and tranquil environment, perfect for travelers seeking a balance of relaxation and accessibility to tourist attractions. Situated 2-3 kilometers from downtown Carlos Paz, it offers a peaceful retreat with beautiful landscapes and excellent views. While the location's safe and family-friendly ambiance is appreciated, accessing the hotel could be tricky due to steep and poorly maintained roads.
The hotel's extensive and well-maintained grounds, including a dreamy water park and multiple pools, received favorable feedback. Guests lauded the pool area for its family-friendly vibe, clean spaces and additional entertainment features like a pool bar and DJ. Nonetheless, occasional concerns about pool cleanliness and maintenance were noted.
Breakfast at Capri Hotel y Cabañas garners mixed reviews. Many praised the breakfast for its delicious and abundant offerings, underpinned by fresh items and attentive staff service. Yet, some guests desired a broader variety, expressing a need for more fruits, cold cuts and an improved quality of the coffee and juices.
Dinner experiences at the hotel also featured positive comments. Meals were described as delicious and homemade with generous portions. However, feedback suggested improving the menu variety and service, particularly in accommodating vegetarian options and streamlining wait times.
The rooms and cabins at the hotel offer a cozy and family-friendly environment. Guests enjoyed the spaciousness, comfortable beds and scenic views from some units. Despite these positives, there were complaints about certain rooms being small, outdated and lacking essential furnishings. Inconsistent cleaning and maintenance standards further contributed to a mixed experience.
Cleanliness across the hotel received commendable feedback with many guests finding the rooms and facilities spotless and well-maintained. However, inconsistent cleaning practices and maintenance issues in some areas stood out as significant areas needing attention.
One of the most highlighted aspects of the hotel is the exceptional staff service. Guests consistently praised the staff's friendliness, attentiveness and professionalism. The staff's courteous demeanor significantly enhanced the overall guest experience, though occasional reports of unhelpful or inexperienced staff members surfaced.
Unfortunately, the WiFi experience was largely disappointing with frequent reports of weak signals and unreliable connections, particularly in rooms and cabins.
Parking facilities also presented challenges due to crowded conditions and limited space, especially during peak times. Despite having a parking facility, the need for better organization and expansion was evident to accommodate guests more comfortably.
Ideal for families, Capri Hotel y Cabañas by CPH offers numerous activities and amenities catering to children. The property features a kids' pool, playgrounds and a dedicated game area, making it a reliable and enjoyable choice for family vacations. Additionally, spacious common areas and thoughtful family-oriented services enhance its appeal as a family destination. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
Room Types
Guest Reviews
Location
Capri Hotel y Cabañas by CPH offers a mixed balance of location benefits and some minor inconveniences. Despite being 2-3 kilometers away from downtown Carlos Paz, the hotel is still easily accessible, providing peace and tranquility for guests looking to rest away from the hustle and bustle. The location is appreciated for its proximity to the highway and accessibility to important tourist centers like Pekos and Tanti. The serene surroundings with beautiful landscapes and excellent views make it an attractive choice for travelers with cars.
The hotel’s grounds, including the park and pool areas, are well-received, contributing to its favorable location reviews. Guests find the location safe and family-friendly with ample facilities that mean there's little need to venture out. However, access to the hotel can be tricky due to poorly maintained and steep roads, which may pose difficulties for people with mobility problems or the elderly.
While the peaceful and restful environment near the lake is a major draw, the distance from the city center may be a slight drawback for those who prefer to be in close proximity to downtown activities. However, many guests still found the distance manageable and not significantly inconvenient.
Overall, Capri Hotel y Cabañas by CPH's location offers a great mix of accessibility, tranquility and scenic beauty, making it a favorable option for travelers seeking both relaxation and the convenience of nearby tourist attractions.
Breakfast
Guest reviews of the breakfast at Capri Hotel y Cabañas by CPH present a mixed bag of experiences. On the positive side, many guests praised the breakfast as being delicious, abundant and very complete, often highlighting the freshly made items and variety available. The staff’s attentiveness in replenishing the buffet also received commendable mentions. Moreover, some guests found the breakfast to have a good balance accommodating both adults and children and appreciated the value for money.
However, there were recurring mentions of areas needing improvement. Several reviewers noted the lack of fruits, cold cuts and eggs, suggesting that adding these items would elevate the experience. Others remarked that the breakfast was too focused on carbohydrates with limited variety and pointed out issues such as hard croissants or burnt pastries. A few guests were dissatisfied with the coffee quality, describing it as resembling dirty water and criticized the juice for being subpar, often likened to pre-made mixes like Tang.
In summary, while the breakfast at Capri Hotel y Cabañas by CPH received high marks for its delicious and plentiful offerings, staff service and freshness, there were calls for more variety and better quality in certain areas to better meet guest expectations.
Dinner
Capri Hotel y Cabañas by CPH has received mixed feedback regarding its dining options. On the positive side, guests often praised the dinner for its deliciousness and the homemade quality of the meals. The portions are reportedly generous and abundant, providing good value for money. Many guests highlighted that both the breakfast and dinner were consistently delicious and plentiful, making the dining experience satisfying overall. Specific dishes, like the pizza with caramelized onions, were recommended.
However, there are several areas where the dining experience could improve. Some guests noted that the restaurant's menu lacked variety, especially for those seeking vegetarian options. Others mentioned that the food quality occasionally fell short with instances of reheated meals and minimal or tasteless dishes. Additionally, the restaurant's lighting and service also received some criticism with reports of inexperienced staff and extended waiting times for dinner. Moreover, the inconvenience of the restaurant not being open in the afternoons and evenings was a downside for guests who preferred to dine in.
Overall, while many guests enjoyed the meals at Capri Hotel y Cabañas by CPH, there are evident areas for improvement to enhance the dining experience and better cater to all guests' preferences.
Rooms
Capri Hotel y Cabañas by CPH has comfortable and spacious cabins that guests find cozy with impeccable cleaning standards and comfortable beds. Some rooms are spacious, featuring balconies with beautiful views and air conditioning, which guests appreciate. The space is generally described as perfect for families with amenities like small fridges and kitchens available in some units. The overall ambiance is quiet, complemented by lovely green spaces and numerous pools that guests find very enjoyable.
However, a significant number of rooms fall short of expectations. Many are reported to be very small, lacking essential furnishings like tables, chairs and shelves. There are frequent complaints about the cleanliness and maintenance with issues such as stained curtains, worn carpets and musty smells being common. Comfort issues with beds and pillows, as well as inconsistent heating and air conditioning, detract from the guest experience. Problems with the bathroom facilities, such as no shower curtains, flooding during showers and inadequate ventilation, further mar the stay.
The disparity between the photos and the actual state of the rooms has disappointed many visitors. Some rooms have worn, outdated furniture and maintenance issues like broken fixtures and leaking water persist. Despite these challenges, guests find the value-for-money ratio acceptable, especially given the hotel's good location and reasonable pricing. Overall, while the hotel has potential and some good features, there is clear room for improvement in maintenance and amenities to fulfill the expectations set by its promotional photos.
Beds
Guest reviews of the beds at Capri Hotel y Cabañas by CPH present a mixed picture. On the positive side, many visitors describe the beds as comfortable with several praising the box springs and super comfortable double beds. Impeccable and well-kept bedding has also been noted, contributing to a satisfying sleep experience for some guests.
However, there are numerous concerns as well. Many reviews mention that the beds are old and uncomfortable with saggy and poorly maintained mattresses being a common complaint. Some guests found the mattresses too soft or too hard and in several instances, double beds were made up of two single mattresses, which were inconvenient for couples. Pillows were often described as very low, soft and sometimes hard and noisy, adding to the discomfort. Bedding issues, such as old sheets and stained bedspreads, were highlighted and the overall outdated condition of the beds was pointed out by several reviewers.
In summary, while some guests enjoyed a comfortable night's sleep, many others found the beds at Capri Hotel y Cabañas to be in need of significant updates and improvements for a more consistent and restful experience.
Cleanliness
The guest reviews for Capri Hotel y Cabañas by CPH highlight a range of experiences regarding cleanliness. Many guests found the rooms and facilities to be clean, mentioning that everything was wonderful, impeccable and very clean. This includes clean bedspreads, bathrooms and pool areas. Positive notes also point to excellent cleaning services, frequent cleaning and spotless rooms. Some reviews commend the clean outdoor spaces and the overall cleanliness throughout the complex with certain guests appreciating the smell of cleanliness.
However, there are notable concerns about cleanliness maintenance. Some guests reported poor room cleaning with issues such as trash from previous guests, stained and old towels and bathrooms that were not appropriately cleaned. Feedback also mentioned that the cleaning was superficial, often limited to the bathroom and making beds with some areas like carpets, floors and common areas being neglected. There were also complaints about dampness on walls, spider webs and lack of supplies such as paper and soap.
Overall, while many guests praised the cleanliness standards, others indicated significant areas for improvement, highlighting inconsistent cleaning practices and a need for better maintenance in some parts of the hotel.
Staff
The guest reviews for 'Capri Hotel y Cabañas by CPH' highlight the exceptional friendliness and attentiveness of the staff as one of the most notable features. Across different reviews, guests consistently appreciate the staff's kindness, willingness to help and courteous manner. Many commend the receptionists for their professionalism and the morning reception in particular for being very attentive. Specific staff members like the lifeguards, bartenders and breakfast servers also received high praise for their helpfulness and warm service.
The reviews also suggest that the staff’s overall demeanor significantly enhances the guest experience with phrases like excellent treatment and impeccable attention being common. The hotel's employees are described as friendly, family-oriented and dedicated to making guests feel welcome. Instances of staff going above and beyond, such as a bartender caring for a stray dog, further exemplify the high level of service.
However, not all experiences were uniformly positive. Some guests noted issues with certain staff members, particularly in the restaurant and during the afternoon reception, mentioning rudeness and lack of engagement. A few reviews mentioned that the staff seemed inexperienced or not very helpful at times. Despite these occasional setbacks, the majority of feedback reflects positively on the staff, emphasizing their role in providing a hospitable and enjoyable stay at the hotel.
Wi-Fi
The WiFi experience at Capri Hotel y Cabañas by CPH leaves much to be desired. Many guests found the signal to be weak or non-existent in their rooms and cabins, often only available in the reception area. The connection was frequently described as poor, overloaded or not working at all. Multiple accounts cited that the WiFi does not reach upper floors or certain rooms within the hotel. While some highlighted that there is at least some form of WiFi available, it was often noted to be unreliable and in need of improvement. Despite these challenges, guests suggest that enhancing the WiFi signal throughout the property would significantly improve their stay.
Pool
Capri Hotel y Cabañas by CPH presents a mixed but generally favorable impression of its pool area based on guest reviews. The hotel boasts a dreamy water park with multiple pools that cater to both children and adults. Guests particularly enjoyed the main pool, water slides and the presence of a children's pool, which contribute to the vibrant and family-friendly atmosphere.
The addition of a pool bar and DJ enhances the overall experience with many lauding the good vibes and entertainment around the pool area. The pools are often described as clean, spacious and beautifully integrated into the surrounding green space and park, making it a picturesque setting for relaxation and play.
However, there are consistent concerns over the cleanliness and maintenance of the pools. Some guests noted that the pools appeared dirty and in need of more frequent cleaning with issues such as neglected pool stairs and unfilled pools being mentioned. Despite these drawbacks, the accessible amenities like a jacuzzi, inflatables for children and ample green space provide plenty of recreational options for visitors.
The combination of a well-maintained park, varied pool features and entertainment make it an attractive choice for families looking for both relaxation and activities, although improvements in cleanliness and maintenance would enhance the overall experience.
Parking
Parking at Capri Hotel y Cabañas by CPH receives mixed reviews from guests. The convenience of having a parking facility is appreciated and the availability of covered parking is highlighted positively. However, there are notable concerns regarding the adequacy of parking spaces with many guests mentioning that the parking area is often crowded and limited, particularly at night.
The parking lot's condition and maintenance seem to need improvement with some guests pointing out that it could be better maintained. There is also feedback indicating that the parking situation can be inconvenient due to the first-come, first-served policy, leading to difficulties in finding available spots. Additionally, the lack of enough covered garages and the fact that many vehicles have to park outdoors is seen as a drawback.
Despite the presence of a parking facility, it appears that for larger vehicles or during peak times, finding a suitable parking space can be a challenge. The overall sentiment is that while the availability of parking is a plus, the hotel could benefit from expanding and better organizing its parking area to accommodate more guests comfortably.
Family
Capri Hotel y Cabañas by CPH is highly praised as a perfect destination for families, offering a variety of activities that cater especially to children. Reviewers frequently mention that their children loved the facilities, highlighting features such as the child-focused kids' pool, numerous family activities and a dedicated children's game area that is described as impeccable and new.
The hotel boasts a family-friendly atmosphere with a wide range of attractions ideal for family days, including a fun water park, green spaces, playgrounds with swings and even an inflatable play area. The common areas are spacious and well-maintained, providing ample room for family activities. Guests appreciated the thoughtful design geared towards families, noting the comfortable and clean rooms, helpful staff and overall welcoming vibe.
Parents traveling with multiple children found the hotel to be a convenient choice with options like family cabins and rooms big enough for larger groups. Additional family-oriented services like a petting zoo and good pools further enhance the hotel's appeal. The presence of a specific park for younger children and a dedicated children's game area ensures kids are entertained throughout their stay.
Despite minor drawbacks like inconsistent hot water service, the overwhelming sentiment is positive with many guests expressing a desire to return. Overall, Capri Hotel y Cabañas by CPH excel in providing a fun and relaxing environment for family vacations.
3 Star
Capri Hotel y Cabañas by CPH presents a mixed experience according to recent reviews. Many guests feel that the hotel does not quite meet the three-star standard, expressing disappointment with their stay and noting that it falls short of expectations. Some mention it does not deserve its rating with certain aspects clearly not aligning with the standards of a three-star establishment.
However, there are positive aspects highlighted by other guests. The price-quality ratio is often praised, seen as correct and sometimes unbeatable. Guests appreciate the good value for the price paid with some mentioning that it exceeds expectations, especially given the three-star categorization. The hotel’s amenities, including three pools catering to all age groups, are frequently pointed out as a positive feature. Lastly, the breakfast is considered good for a hotel of this category.
In conclusion, while the hotel’s three-star rating and some of its facilities may leave some guests wanting more, others find it to be a good budget-friendly option that offers adequate value for the price paid.
Business
Capri Hotel y Cabañas by CPH presents a mixed bag for business travelers. On the positive side, the hotel is convenient for quick business discussions and accommodates business meetings well. The rooms are noted as very good, particularly for business use, providing a comfortable environment for work. However, challenges include limited in-room amenities such as only one socket available and overall feedback suggests a poor price-quality relationship. This makes it less ideal for dedicated business stays, being better suited for brief overnight stops or family events with some business activities on the side.
Accessible
Capri Hotel y Cabañas by CPH boasts a prime location close to the city center, making it easy to reach various urban amenities and attractions. The family-friendly layout offers convenience for activities with children. Unfortunately, the hotel presents significant challenges for guests with disabilities or reduced mobility. Specifically, there is no elevator and the property lacks adequate disabled access. Steep slopes and a shortage of ramps further complicate accessibility, rendering rooms, bathrooms and the park areas difficult to navigate. While the site features good proximity to the road and avenues, the absence of comprehensive accessibility measures and attention to maintenance detracts from its overall appeal.
Outdoor Pool
Capri Hotel y Cabañas by CPH offers a delightful outdoor experience with its beautiful water park and multiple pools receiving praise for being perfect for family days. The pool area is a highlight with many guests noting the super nice pool and its well-kept condition. The outdoor spaces, including lush green areas, a playground for children and various common areas, are excellent for relaxation and play. Visitors appreciated the chance to use both the pools and the Jacuzzi, finding the environment fun and enjoyable. Overall, the mixture of beautiful outdoor facilities, clean and maintained pools and ample spaces for children and families make it an ideal spot for a memorable vacation.
Yes, Capri Hotel y Cabañas by CPH has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Capri Hotel y Cabañas by CPH.
No, Capri Hotel y Cabañas by CPH doesn't allow dogs.
Yes, parking facilities are available at Capri Hotel y Cabañas by CPH.
No, Capri Hotel y Cabañas by CPH doesn't have a gym.