Rustico & Singelo - Hotelaria e Restauração, Lda
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Summary of reviewsRustico & Singelo - Hotelaria e Restauração, Lda is widely appreciated by guests for its superb central location in the heart of Vila Real. The hotel is situated conveniently in the old center, providing easy access to local attractions such as shops, restaurants and the cathedral, earning descriptions such as excellent, exceptional and perfect. The central location, combined with friendly and attentive staff, particularly Mr. Carlos and Mrs. Cristina, makes the hotel a welcoming choice for travelers.
Guests generally praise the cleanliness of the spacious rooms and the immaculate state of the bedding and towels. While the decor and condition of room fixtures, especially in the bathrooms, might benefit from updates and some bathrooms are noted to be small and cramped, the cleanliness and simplicity are appreciated given the budget-friendly nature of the accommodation. Noise from nearby parties and occasional coldness in the rooms were minor concerns.
The exceptional cleanliness maintained by the attentive cleaning staff stands out, though mixed reviews reveal some areas needing improvement, such as occasional dust, dirty rugs and unpleasant smells from cigarette smoke. Budget-conscious guests find good value in the accommodations despite these drawbacks.
Staff friendliness and helpfulness significantly enhance the guest experience, creating a memorable and welcoming atmosphere. The polite and dedicated nature of the employees, particularly highlighted during interactions requiring special attention, makes a positive impact on the overall stay.
Although the hotel offers free Wi-Fi, numerous guests report issues with weak and unstable internet connections, especially in the rooms. The inconsistent Wi-Fi detracts slightly from the overall experience.
Beds receive mixed feedback; while some guests find the mattresses comfortable, others mention older, sagging mattresses needing replacement. The sheets are praised for their cleanliness, despite some linens having an unpleasant cigarette smoke smell.
Overall, Rustico & Singelo excels as a centrally located, budget-friendly hotel with exceptional staff, generally clean rooms and a few areas for potential improvement.
Categories
Guests generally praise the cleanliness of the spacious rooms and the immaculate state of the bedding and towels. While the decor and condition of room fixtures, especially in the bathrooms, might benefit from updates and some bathrooms are noted to be small and cramped, the cleanliness and simplicity are appreciated given the budget-friendly nature of the accommodation. Noise from nearby parties and occasional coldness in the rooms were minor concerns.
The exceptional cleanliness maintained by the attentive cleaning staff stands out, though mixed reviews reveal some areas needing improvement, such as occasional dust, dirty rugs and unpleasant smells from cigarette smoke. Budget-conscious guests find good value in the accommodations despite these drawbacks.
Staff friendliness and helpfulness significantly enhance the guest experience, creating a memorable and welcoming atmosphere. The polite and dedicated nature of the employees, particularly highlighted during interactions requiring special attention, makes a positive impact on the overall stay.
Although the hotel offers free Wi-Fi, numerous guests report issues with weak and unstable internet connections, especially in the rooms. The inconsistent Wi-Fi detracts slightly from the overall experience.
Beds receive mixed feedback; while some guests find the mattresses comfortable, others mention older, sagging mattresses needing replacement. The sheets are praised for their cleanliness, despite some linens having an unpleasant cigarette smoke smell.
Overall, Rustico & Singelo excels as a centrally located, budget-friendly hotel with exceptional staff, generally clean rooms and a few areas for potential improvement.
Cheap Guest House
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3-Star Guest House
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Small Guest House
About Rustico & Singelo - Hotelaria e Restauração, Lda
License: 143204/AL
Guest Reviews
Location
The convenience of being in the city center not only makes it easy to explore the surroundings but also ensures that basic amenities are always within reach. Despite a few remarks on the condition of the rooms, the overall sentiment is highly positive, thanks to the superb and central situation. Service from the friendly staff further enhances the guest experience, solidifying Rustico & Singelo’s reputation as a well-located and welcoming choice for travelers.
Rooms
Beds
Cleanliness
However, several guests pointed out concerns regarding the age and condition of the building, noting that renovation and new furniture could greatly enhance the experience. Issues with cleanliness were mixed; some areas, including the bedding and towels, met high standards, while other areas fell short with complaints about dust, dirty rugs and unpleasant smells, particularly from cigarette smoke.
Guests also noted the lack of amenities like fans, which made hot nights uncomfortable. Despite these issues, the cost-effectiveness and location of the hotel were positives for many, thanking the attentive cleaning staff who made efforts to maintain cleanliness.
Staff
Wi-Fi
No, Rustico & Singelo - Hotelaria e Restauração, Lda doesn't have any pool.
No, a spa isn't available at Rustico & Singelo - Hotelaria e Restauração, Lda.
No, Rustico & Singelo - Hotelaria e Restauração, Lda doesn't allow dogs.
No, parking facilities aren't available at Rustico & Singelo - Hotelaria e Restauração, Lda.
No, Rustico & Singelo - Hotelaria e Restauração, Lda doesn't have a gym.
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