Vidago Palace
Hotel in Vidago
Chaves > Vidago
9.2
Excellent
From $205
From $205
5-Star Hotel
This luxurious 5-star palace hotel features lavish rooms and suites with tasteful decoration, an award-winning golf course, four restaurants, a thermal spa, a poolside grill and bar, as well as a wine cellar among its luxurious facilities and amenities.
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Summary of reviews related to the '5 Star' categoryIf you're looking for the perfect place to relax and enjoy incredible facilities, look no further than Vidago Palace. This immaculate and calm hotel is one of the most beautiful in Portugal with exceptional service and superb amenities. From the historic spa to the majestic building and gardens, everything about this five-star hotel is impressive. While some facilities may not fully match the rest of the LHW/5-star standard, overall guests have had a wonderful stay. With excellent staff and service, as well as beautiful surroundings, Vidago Palace is a must-visit for any traveler looking for a five-star experience.
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Quinta Nova Winery House - Relais & Châteaux
Hotel in Pinhao
Sabrosa > Gouvaes Do Douro
9.0
Excellent
From $262
From $262
5-Star Hotel
As part of the Relais & Châteaux collection, Quinta Nova Winery House provides an exclusive experience focused on wine and gastronomy. It features elegant rooms, vineyard views, and wine-tasting opportunities.
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The Vintage House - Douro
Hotel in Pinhao
Sabrosa > Gouvaes Do Douro
9.0
Excellent
From $199
From $199
5-Star Hotel
Located in Vila Nova de Gaia, The Vintage House - Douro offers a luxurious stay with views of the Douro River. Known for its elegant ambiance, it provides guests with a relaxing experience surrounded by vineyards.
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Summary of reviews related to the '5 Star' categoryThe Vintage House - Douro offers visitors a mixed bag of experiences with some elements shining brilliantly while others fall short of its five-star billing. The hotel grounds receive high praise, often described as "five-star" and exceptionally well-maintained, contributing to the overall charm of the property. Many guests find the staff to be both professional and personable with standout mentions of exceptional and outstanding service at times.

However, feedback on the service quality reveals inconsistencies. Several reviews note that the level of refinement and finesse expected from a five-star establishment is occasionally lacking. The inexperience of some staff members is highlighted, reflecting in moments that feel less polished, such as vague orientations upon arrival and unclear directions to facilities like the breakfast room.

The dining experience at The Vintage House - Douro also garners mixed reviews. While some find aspects of their stay worthy of five stars, others feel that the breakfast and dinner offerings do not meet the high standards anticipated at such a hotel. Complaints include a lack of variety and quality in meals, as well as an absence of in-room coffee-making facilities, which some believe detracts from the five-star promise.

Despite these critiques, many guests still assert that The Vintage House - Douro is one of the most charming hotels with scenic views that justify the stay. The ambiance and character of the hotel earn it accolades, suggesting a setting that compensates for some of the service shortfalls. Overall, while the hotel boasts several commendable attributes, the expectation for consistent five-star service and amenities appears unmet for a portion of its guests.
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Douro Scala
Hotel in Mesao Frio
Mesao Frio > Vila Marim
8.3
Very Good
From $111
From $111
5-Star Hotel
Douro Scala offers a luxurious rural retreat with a focus on wellness and relaxation. It provides guests with a tranquil escape surrounded by natural beauty and upscale amenities.
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Summary of reviews related to the '5 Star' categoryNestled in a scenic location with breathtaking views of the valley, Douro Scala boasts an impressively clean and well-organized facility. The hotel offers a comfortable and inviting atmosphere with friendly and accommodating staff. However, despite its high standards in certain areas, it falls short of the five-star experience it advertises.

Many guests feel that the facilities and services do not quite meet the expectations for a hotel classified as five-star. For instance, the breakfast buffet is described as basic and not varied enough for a property of this caliber. Moreover, several reviews highlight that amenities such as the jacuzzi and sauna do not align with what is typically expected from five-star accommodation. Issues like lack of slippers, a perceived need for better decor and some basic service missteps contribute to the sentiment that the hotel does not truly reach five-star standards.

While guests appreciate the overall cleanliness and the quality-price ratio during certain times of the year, there is a consistent feedback suggesting that the service levels and attention to detail need improvement to genuinely reflect a five-star experience. Therefore, although Douro Scala has its strengths, particularly in location and staff friendliness, it might not fully satisfy those with high expectations of a five-star hotel experience.
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Torel Quinta da Vacaria - Douro Valley
Hotel in Peso da Regua
Peso da Regua > Peso Da Regua
9.7
Excellent
5-Star Hotel
Torel Quinta da Vacaria offers a luxury experience in the Douro Valley. Guests can enjoy elegant accommodations, beautiful views, and a serene atmosphere.
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MW Douro Wine & Spa
Santa Marta de Penaguiao > Lobrigos (Sao Miguel)
7.7
Good
5-Star Hotel
MW Douro Wine & Spa provides a luxurious experience centered around wine and wellness. It features a spa, wine-related activities, and comfortable accommodations.
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Summary of reviews related to the '5 Star' categoryMW Douro Wine & Spa Experience Hotel Collection appears to be often reviewed as not meeting the high expectations of a five-star hotel. Numerous guests have highlighted various shortcomings in service, amenities and overall quality, noting that it often feels more like a four-star establishment. Specific complaints include a lack of attention to detail, insufficient amenities and subpar breakfast quality that do not align with the five-star status.

Despite the luxurious atmosphere and excellent aspects of the spa and some hotel services, these positive notes fall short in compensating for the overall experience, which many felt did not justify the premium pricing. Issues such as inadequate service, lack of privacy in the spa, view of a factory rather than the Douro views expected and absence of a porter to assist with luggage were some factors contributing to disappointment.

While there's recognition of the hotel's potential and some instances of excellent service, guests frequently pointed out that the establishment needs significant improvements to be truly considered a five-star hotel. Expectations for quality and service at this level were not met with many reviewers recommending it be rated as a four-star hotel instead.
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Refúgio Muas Nature
Lodge in Vila Real
Vila Real > Vila Real (Nossa Senhora Da Conceicao)
9.5
Excellent
Info Categories
5-Star Lodge


Lodge for Honeymoon


Romantic Lodge


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