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Golden Tulip Porto Gaia Hotel

Vila Nova de Gaia , Rua Da Bélgica Nº 86 (Show on Map)

7.1

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGolden Tulip Porto Gaia Hotel is situated in a prime location that receives widespread praise from guests, particularly for its closeness to the seaside, offering both tranquility and easy access to Porto. The hotel's beachfront position allows guests to enjoy stunning sea views from their rooms and balconies, while the accommodating staff further enhances the experience. The proximity to both the Atlantic Ocean and the city makes it an ideal retreat for those seeking a combination of relaxation and exploration.

Breakfast at the hotel receives positive feedback for its variety and delightful offerings, including Portuguese specialties like pasteis de nata. Guests enjoy dining with beautiful sea views, and the staff's friendliness adds to the experience, despite some noting room for improvement in food variety and replenishment. Dinner is often enjoyed at the nearby Casa Branca restaurant, where guests appreciate the delicious meals, particularly the seafood, alongside professional service. However, some improvements in menu variety and service times could enhance the dining experience.

Rooms at the hotel are spacious and comfortable, often highlighted for their beautiful balconies and impressive sea views. Some rooms feature modern bathrooms, comfortable beds, and quality furnishings. However, the décor is considered outdated, with issues like stained carpets and broken furnishings needing attention. Ensuring that the hotel’s facilities meet its four-star status through updates and maintenance remains an area for potential improvement.

The hotel's cleanliness garners mixed reviews, with some guests appreciating clean and spacious rooms, while others point out issues in maintenance, such as mold and dirty windows. The friendly and attentive staff, however, play a significant role in enhancing the overall guest experience.

Guests frequently commend the hotel's staff for their warmth, professionalism, and attentive service, which significantly contributes to a memorable stay. The welcoming nature of the staff, including multilingual receptionists, ensures a smooth and pleasant visit.

Wi-Fi connectivity at the hotel is a point of contention, working well in certain areas like the reception but often proving weak or unstable in the rooms. Despite being free, the overall internet service could benefit from improvements to ensure consistent connectivity across the hotel.

The spa and gym facilities at the hotel are areas where guests feel improvements are needed. The spa, while offering a potential highlight with its sea-facing location, suffers from outdated and poorly maintained amenities. The gym faces similar criticism for neglect and insufficient equipment, though the swimming pool area is praised for its maintenance and provides a refreshing escape.

Parking is a straightforward and appreciated convenience at the hotel, with ample spaces available, including a private car park. The ease of parking contributes positively to guests' experiences, with staff assistance further facilitating this aspect.

Overall, Golden Tulip Porto Gaia Hotel provides an enjoyable seaside experience with strong staff service and prime location, though attention to facilities' updates and improvements could further enhance guests' satisfaction.
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Hotel near Golf Courses

This hotel is situated within 2 miles (3 km) of a golf course, providing easy reach for golf lovers. It offers a comfortable stay near coastal golf options.

Hotel near The Beach

Located a short walk (5 minutes) from Lavadores Beach, this hotel features a spa and an indoor pool. Some guests have mentioned spectacular views and proximity to the sea.

Hotel with Spa

This hotel offers spa services and a swimming pool. It provides comfortable accommodations and is conveniently located for exploring the area.

Family Friendly Hotel

This hotel is well-suited for family holidays. It is located a stone's throw from the ocean beaches. The hotel has spacious rooms and communal areas specially designed for a good rest and conviviality.

Hotel with Swimming Pool

Golden Tulip Porto Gaia Hotel offers pool facilities. It is a convenient choice for travelers looking for hotels with swimming pools.

Pool Lap Lanes

Business Hotel

As a Golden Tulip property, this hotel offers business-friendly amenities, including meeting rooms and conference facilities. It also provides essential services for business travelers.

Hotel with Parking

Guests at this hotel benefit from free parking available on site. Free self parking and accessible parking options contribute to a convenient stay for drivers.

Hotel with Gym

This hotel provides fitness facilities. It ensures guests have options for maintaining their workout routines.

4-Star Hotel

This 4-star hotel offers a privileged location near Atlantic beaches. It provides spacious rooms and communal areas designed for relaxation and conviviality. Its location allows quick access to the A1 highway and is well-served by public transport, being a short bus ride from Serra do Pilar monastery and the Port cellars.

Hotel with Pool Lap Lanes

Located in Vila Nova de Gaia, this hotel may offer a pool suitable for lap swimming. It is a good choice for those who want to stay active while visiting Porto.

Boutique-style Hotel

Hotel for Honeymoon

Romantic Hotel

Hotel near Nightlife Spots

Accessible Hotel

Room Types

Standard Double or Twin Room with City View Decorated in soft colours, this spacious and air-conditioned room features a satellite TV and a minibar. Includes 2 single beds and a private bathroom.

Suite with City View This spacious and air-conditioned suite features a satellite TV and minibar. The private bathroom comes with toiletries and hairdryer.

Double Room with Panoramic Sea View Featuring panoramic sea views, this room comes with air conditioning, flat-screen TV and minibar. The private bathroom comes with toiletries and hairdryer.

Double Room with Romantic Package This double room has air conditioning, view and cable TV. This package includes: - Welcome drink; - Romantic pack in the room (chocolates and sparkling wine); - Buffet Breakfast; - Free WiFi; - Late check-out until 15:00 (upon availability); - Free private parking.

Double or Twin Room with Spa Package This package includes: - Accommodation in a Superior Double Room with Sea View; - Welcome Port; - Breakfast Buffet; - Massage at the Spa (for 2 people, 22 minutes per person); - Access to sauna, indoor pool, hot tub and Turkish bath; - 10% discount at Casa Branca Restaurant; - Free WiFi throughout the Hotel; - Free outdoor parking.

Superior Double or Twin Room with Sea View The spacious twin/double room provides air conditioning, a minibar, a terrace with sea views as well as a private bathroom featuring a bath or a shower.

Standard Single Room with City View With city views, this single room has a private bathroom and air conditioning

Superior Single Room Featuring a balcony with Atlantic Ocean views, this single room has a private bathroom and air conditioning

Special Offer - Double or Twin Room with Vehicle This package includes an Electric and/or Gasoline vehicle, unlimited mileage and a Via Verde device. Vehicle includes an all-risk insurance with a deductible of EUR 500. The driver must be at least 22 years old and have held a driving license for at least 1 year. A security deposit of EUR 500 will be requested, to be charged to your credit card.

About Golden Tulip Porto Gaia Hotel

License: 0195

Guest Reviews

7.1

Good

Location

Golden Tulip Porto Gaia Hotel boasts an exceptional location that has garnered praise from many of its guests, particularly for its proximity to the seaside. Nestled just outside of Porto, the hotel offers a quiet retreat with direct access to the beach, making it ideal for those who wish to enjoy the calming presence of the Atlantic Ocean. Guests frequently highlight the splendid views over the sea from the rooms and balconies, enhancing the overall experience. This seaside escape is perfect for those looking to enjoy both the tranquility of the ocean and the vibrancy of Porto, which is easily accessible via a short drive or bus ride. The pleasant and accommodating staff further complement this prime location, making the stay even more enjoyable. Whether it's a long stroll along the picturesque promenade or soaking up the sun on the sandy shores, the hotel's beachfront position ensures that guests are perfectly situated to enjoy the best of both city and sea getaways.

Breakfast

The breakfast offerings at the Golden Tulip Porto Gaia Hotel have garnered mixed opinions from guests, with positive remarks emphasizing the generous selection and tasty dishes available. Many appreciated the well-prepared items, including Portuguese specialties such as pasteis de nata, which contributed to a satisfying dining experience. Guests noted that the breakfast room provides stunning sea views, adding to the overall ambiance.

There is praise for the variety and abundance in the breakfast buffet, with selections spanning from fresh fruit to pastries, bacon, eggs, and even gluten-free options. The staff's friendliness is highlighted, contributing to an overall pleasant dining experience. Although the breakfast is often described as good and fulfilling, some guests feel that the quality and variety fall short of expectations for a 4-star hotel, pointing out limited options and occasional issues with food temperature.

Despite the lack of replenishment and some shortcomings in variety, guests frequently mention that breakfast remains one of the better aspects of their stay, especially considering the hotel's advantageous location near the beach. Improvements regarding restocking and enhanced food choices could further elevate the breakfast experience, ensuring it meets the standards of a 4-star establishment.

Dinner

Guests at the Golden Tulip Porto Gaia Hotel often find themselves dining at the charming Casa Branca restaurant, located a short distance from the hotel. Reviews highlight the appealing qualities of the dining experience, with guests frequently noting the deliciousness of the meals and the commendable service provided by professional and hospitable staff. The seafood, particularly the grilled fish and sea bass, receives favorable mentions for its satisfying quality. Diners also appreciate the elegant presentation and superb preparation of dishes at Casa Branca, emphasizing the value for money.

Despite the positive food experiences, some guests experience extended wait times for service, which can be a hindrance to the overall dining perception. There are occasional mentions of limited menu selections and repetitive offerings, suggesting room for improvement in menu variety. Additionally, the inclusion of Portuguese dishes seems lacking, which may not fully meet some guests' expectations for local cuisine.

The restaurant’s scenic location along the promenade, offering views of the sea, adds to the ambiance, enhancing the dining experience. However, the logistics of having to leave the hotel for dinner is noted as a minor inconvenience. Despite this, the combination of good food, service, and location generally provides a rewarding dining experience with a few areas identified for refinement.

Rooms

The Golden Tulip Porto Gaia Hotel offers a mixed experience when it comes to its room offerings. Many guests have appreciated the spaciousness and comfort of the rooms, often highlighting the beautiful balconies and stunning sea views. The additional features, such as clean and modernized bathrooms, panoramic views, and comfortable beds, have been noted positively. Some rooms boast luxurious touches with large beds, quality bedding, and good furniture, which contribute to a pleasant stay. Friendly and helpful staff further enhance the guest experience.

Despite these positive elements, several reviewers have pointed out areas needing improvement. The hotel's décor is described as dated and rundown, with some rooms showing signs of wear such as stained carpets and damaged walls. Guests have also mentioned issues like broken air conditioning, outdated bathrooms, and rooms not matching the advertised photos. Furthermore, noise from elevators and other floors has been noted as a disturbance. Some guests have reported cleanliness issues, which detract from the overall experience.

The location, close to the beach, is considered a strong asset, with many rooms offering impressive views of the ocean. However, many guests feel that the hotel’s facilities and maintenance standards do not align with its four-star status. Room for improvement is evident, particularly in updating the rooms and maintaining the overall quality of the hotel's fixtures and amenities. While some aspects make for a comfortable and visually pleasing stay, enhancements could elevate the overall guest experience at the Golden Tulip Porto Gaia Hotel.

Beds

Visitors to the Golden Tulip Porto Gaia Hotel have generally been impressed with the comfort of the beds, highlighting the comfortable bedding and spacious layouts. Many guests have praised the rooms for their large, super king and XXXL-sized beds, noting that the beddings are snow white and add to the overall experience. The mattresses were often described as either comfortable or newly fitted, providing a restful night's sleep for the majority of guests. A few reviews mentioned noticeable springs or firmness, but these seem to be exceptions rather than the rule. Aside from the beds, the hotel's clean rooms, good sea views, and friendly staff have contributed to positive experiences, making this hotel a reliable choice for those seeking comfort and relaxation.

Cleanliness

The Golden Tulip Porto Gaia Hotel garners mixed reviews regarding cleanliness, offering a blend of positive and negative experiences. On the bright side, many guests appreciate the clean rooms, with the spaciousness and cleanliness frequently highlighted. The staff's attentive and welcoming nature adds a positive layer to the overall experience, ensuring guests feel attended to during their stay. Some guests note that the hotel is generally well-located with beautiful views, which enhances their stay.

However, there are notable concerns about the hotel’s outdated facilities, with many areas showing signs of neglect and needing renovation. Common grievances include unsatisfactory cleaning in some areas, such as bathrooms with mold issues, dirty windows, and inadequate maintenance in common spaces. While some describe the hotel environment as clean, others mention it being superficial, indicating room for improvement. Despite its structural challenges, the hotel benefits from a solid basic structure and friendly staff, which somewhat compensates for the drawbacks in its upkeep. Overall, while the Golden Tulip Porto Gaia Hotel provides a decent stay, it significantly benefits from updates and more consistent attention to cleanliness.

Staff

Golden Tulip Porto Gaia Hotel is renowned for its incredibly friendly and helpful staff, consistently acknowledged in guest reviews for their attentive and welcoming disposition. Visitors often highlight the professionalism and kindness of the hotel's team, emphasizing how staff members go above and beyond to ensure a smooth and pleasant stay. The receptionists, in particular, receive special mentions for their courteous and proactive assistance during check-in and checkout, frequently commended for their multilingual abilities and engaging service.

Despite a few comments on occasional unresponsiveness, the overall feedback is overwhelmingly positive regarding the staff's warmth and availability. Guests appreciate the diligent efforts of personnel to accommodate various requests and provide useful information. The hotel manager is frequently lauded for being approachable and supportive, adding another layer of positivity to the guest experience.

The nurturing environment created by Golden Tulip Porto Gaia Hotel’s employees is complemented by its strategic location, which offers stunning sea views and tranquility, making it a perfect retreat. Guests also celebrate the comfort and cleanliness of the rooms, along with a memorable breakfast experience, collectively contributing to a relaxing and enjoyable visit.

In essence, the hotel's staff is often described as the cornerstone of its charm, ensuring guests receive a memorable experience characterized by genuine hospitality and attentive service.

Wi-Fi

Golden Tulip Porto Gaia Hotel offers a mixed experience when it comes to internet connectivity. Guests have found Wi-Fi to be fast and available throughout certain areas of the hotel, notably providing reliable service in the reception area. The internet even worked perfectly for some, marking high points in its accessibility. However, many have encountered issues with weak signals, particularly within the rooms, where connectivity is often intermittent or non-functional. The WLAN has been described as unstable and difficult to connect, while others have resorted to using personal hotspots for consistent service. Despite these drawbacks, the Wi-Fi remains free of charge, though open access raises concerns for some visitors regarding privacy. Overall, while the hotel impresses with its recent renovations and proximity to the sea, its Wi-Fi service continues to be an area needing improvement.

Spa

The Golden Tulip Porto Gaia Hotel, set against the backdrop of the stunning waterfront, features a spa that has drawn diverse opinions from its guests. While some visitors appreciate its location by the sea and find the pool and jacuzzi pleasantly relaxing, the overall consensus is that the spa facilities could significantly benefit from overdue upgrades and better maintenance. The Turkish bath and sauna, along with other amenities, are frequently criticized as being outdated, non-operational, or poorly maintained. Guests have reported issues such as mold, deferred maintenance, and an uninviting atmosphere that detracts from the wellness experience. Though the spa holds the potential to elevate the hotel's appeal, it currently falls short of expectations, prompting calls for renovation and improvements to align its offerings with modern standards of wellness.

Gym

Golden Tulip Porto Gaia Hotel offers a mixed experience when it comes to its gym facilities. While the gym itself seems to be a point of contention among guests with comments about it being neglected, disheveled, and lacking sufficient equipment, there are positive notes about the swimming pool area. Guests have praised the pool for being luxurious and well-maintained, providing a pleasant swim experience. Some reviews mention ongoing improvements in the gym, suggesting efforts are being made to upgrade these facilities. However, concerns like an inoperable gym and issues with equipment such as non-functioning treadmills and bikes, along with mould presence, indicate room for improvement. Despite these challenges, the indoor pool offers guests a rejuvenating escape in contrast to the gym's shortcomings.

Pool

At Golden Tulip Porto Gaia Hotel, guests have had varied experiences with the pool facilities. Many appreciate the size of the pool, describing it as large and suitable for swimming. The pool area also includes a spa and gym, which some visitors found beneficial, especially during unfavorable weather conditions. Guests often commend the good temperature of the pool water, contributing to a pleasant swimming experience. A few have noted that the indoor pool and associated amenities like the sauna and steam room were enjoyable and saved their vacation during rainy days in Porto.

However, despite the positive mentions, there are several notable concerns regarding the pool's maintenance. Some reviewers highlight issues such as the pool area being neglected, with reports of it being dirty and even greenish at times. The facilities are described as old, uninviting, and occasionally closed or under renovation without clear explanations. Complaints extend to the surrounding infrastructure, including rusty changing rooms and inadequate cleaning and maintenance standards.

Despite the charm of an indoor pool, there is a consensus that the entire pool setup requires significant updates to match the expectations set by promotional images seen on booking platforms. The staff at the hotel are frequently praised for their friendliness and attentiveness, which enhances the overall experience, but guests suggest more focus should be placed on improving the pool facilities to align with the otherwise pleasant aspects of their stay.

Parking

Golden Tulip Porto Gaia Hotel offers a variety of parking options that guests consistently find convenient and satisfactory. The hotel provides ample free parking spaces, including a large private car park right in front of the premises. Easy and hassle-free parking seems to be a highlight for many, contributing to the overall pleasant experience of staying at the hotel. For motorcyclists, specific parking arrangements ensure safety and peace of mind. Guests appreciate the availability and ease of parking, despite minor inconveniences such as the need to notify reception or honk for gate access. While parking in front of the hotel is straightforward, the staff is noted for being friendly and helpful, enhancing the overall stay even further. With parking facilities seamlessly complementing the hotel’s offerings, visitors enjoy the convenience and assurance of secure vehicle storage during their time at Golden Tulip Porto Gaia.

4 Star

Golden Tulip Porto Gaia Hotel, with its advertised four-star status, leaves much to be desired according to guest reviews. Visitors have expressed disappointment with the facilities and services, noting that the hotel's current condition does not correspond to its touted rating. While the hotel may have once deserved its four stars, it has since fallen behind the expected standards, displaying signs of dilapidation and outdated features. Guests have remarked that the hotel requires extensive renovation and maintenance, highlighting issues from room conditions to common areas that evoke nostalgia for a bygone era.

The hotel's pricing adds to the dissatisfaction, as the high rates do not include breakfast and seem disproportionate to the quality offered. Many have questioned the value for money, suggesting that the amenities and experience provided do not justify the expense. Some guests even opted to switch accommodations due to unmet expectations, emphasizing the need for improvements that align with a genuine four-star experience.

Overall, while the hotel might suit travelers seeking a transfer stay, it lacks the allure and reliability associated with a top-tier establishment. Its current state and service level fall short of the standards many have come to expect from a four-star hotel, prompting calls for updates and enhancements to reclaim its former glory.

Yes, Golden Tulip Porto Gaia Hotel has pool(s) that belong to one or more of the following categories: Pool Lap Lanes.

Yes, a spa is available at Golden Tulip Porto Gaia Hotel.

No, Golden Tulip Porto Gaia Hotel doesn't allow dogs.

Yes, parking facilities are available at Golden Tulip Porto Gaia Hotel.

Yes, Golden Tulip Porto Gaia Hotel has a gym.

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