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Summary of reviewsOYO Residencial Muriqui Apart Hotel in Mangaratiba is admired for its prime location, offering easy access to the beach and local attractions, creating a vibrant and relaxing experience for guests. The proximity to shops, bars, and the coastline provides an ideal setting for exploration and leisure, complemented by a calm and tranquil atmosphere. Visitors appreciate the breathtaking views from the dining area, especially during breakfast, where simple yet fresh offerings like corn cake and fruits are served by attentive staff such as Eduarda, enhancing their morning experience.
The staff at the hotel are consistently lauded for their friendliness and exceptional hospitality, with figures like Aline, Eduarda, and Vanessa particularly appreciated for their helpfulness. Their dedicated and courteous service significantly contributes to a memorable stay, making guests feel right at home.
While certain rooms are described as clean and cozy with beneficial amenities such as efficient air conditioning, the overall room experience is varied due to recurring issues with musty odors and outdated furniture. The cleanliness of both the rooms and communal areas, including the pool, receives mixed feedback. Although some guests found their accommodations spotless, others noted maintenance issues, which suggest a need for improvement in housekeeping and upkeep to ensure a consistently pleasant stay.
The hotel's pool, though generally well-liked for its setting and amenities, has attracted attention for its maintenance concerns, such as murky water, which can detract from its enjoyment. Similarly, the bedding arrangements have room for enhancement, with guests frequently mentioning the firmness and formation of mattresses affecting their comfort level.
The Wi-Fi service presents a challenge for guests relying on it for connectivity, as frequent issues with access and reliability can impact their stay experience.
Overall, OYO Residencial Muriqui Apart Hotel provides a promising stay with excellent staff and a superb location, encouraging guests to explore Mangaratiba and enjoy its natural beauty. However, attention to cleanliness, room conditions, and amenities are areas where the hotel can improve to consistently meet guest expectations. Show more
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Categories
Family Friendly Hotel
This apart-hotel provides comfortable accommodations suitable for families. The inclusion of kitchen facilities in the rooms allows for convenient meal preparation. It is rated exceptionally by families and group tourists.
3-Star Hotel
This hotel is known for its excellent service and convenient amenities, including a swimming pool and gym. It provides a comfortable and reliable stay for guests.
Hotel with Outdoor Pool
This hotel offers an outdoor swimming pool for guests to enjoy. It also includes a garden area for relaxation around the pool.
Hotel with Swimming Pool
Outdoor Pool
Hotel with Gym
Small Hotel
Room Types
Superior Double RoomThe double room offers air conditioning and a minibar, as well as a private bathroom featuring a shower. The unit offers 1 bed.
Standard Triple RoomThe triple room features air conditioning, a minibar, as well as a private bathroom boasting a shower. This triple room has a dining area, a wardrobe and a flat-screen TV. The unit has 2 beds.
Superior Triple Room (1 Double Bed + 1 Single Bed)The triple room offers air conditioning and a minibar, as well as a private bathroom boasting a shower. The unit has 2 beds.
Double RoomThe double room offers air conditioning, a minibar, as well as a private bathroom boasting a shower. This double room has a dining area, a wardrobe and a flat-screen TV. The unit has 1 bed.
Superior Quadruple RoomThe quadruple room provides air conditioning and a minibar, as well as a private bathroom featuring a shower. The unit offers 3 beds.
Guest Reviews
7.2
Good
Location
OYO Residencial Muriqui Apart Hotel in Mangaratiba boasts an exceptional location, making it a convenient choice for travelers looking to explore this vibrant coastal area. Guests frequently praise its proximity to the beach, enabling easy access to the shoreline for leisurely strolls or sunbathing. The hotel is also situated near various shops and main bars, allowing for a diverse experience of local commerce and nightlife, all within walking distance.
Beyond the scenic location, visitors have noted the property's tranquility and calm atmosphere, creating a pleasant environment for relaxation. While the breakfast offerings are described as simple, the attentive service from staff members like Eduarda enhances the dining experience, coupled with a breathtaking view from the breakfast room overlooking Mantenha Beach.
Guests appreciate the thoughtful and accommodating staff, who contribute significantly to a positive stay. However, it's worth noting that while many reviews focus on the advantageous location and overall pleasant setting, some have flagged concerns regarding cleanliness and service efficiency. Nonetheless, the strategic placement near shops, bars, and beachfront allows guests to maximize their exploration and enjoyment of Mangaratiba’s coast.
Breakfast
OYO Residencial Muriqui Apart Hotel in Mangaratiba offers a dining experience with mixed reviews regarding its breakfast offerings. Many guests appreciate the breakfast, describing it as wonderful, excellent, and very well served. The location's rooftop breakfast area, which provides stunning views of the mountains and beach, is a notable highlight. Guests praise the freshness of simple offerings like corn cake and fresh fruits, and the unlimited restocking adds to their satisfaction.
However, several guests point out areas for improvement. The breakfast schedule is often seen as too constraining, ending early in the morning. Some guests have experienced a decline in the quality and variety over time, mentioning basic, limited selections and occasional instances of food left uneaten due to the state of certain fruits. While the breakfast area maintains cleanliness, issues such as inadequate replenishment and reheated offerings have been noted.
Overall, the breakfast at OYO Residencial Muriqui Apart Hotel combines scenic mornings with simple, yet sometimes varied, fare that satisfies a majority of its guests, though there remains room for enhancement to consistently meet expectations.
Rooms
OYO Residencial Muriqui Apart Hotel in Mangaratiba offers a mixed experience based on guest reviews. On a positive note, certain rooms are described as very clean and cozy, with spacious layouts and comfortable setups. Some guests found the air conditioning efficient, and the inclusion of a microwave and sink in the room was appreciated by those who value convenience. However, several reviews indicate that many rooms suffer from a prevailing musty smell, often attributed to mold and dampness. This has been a recurring issue that detracted from the stay experience for multiple guests.
The condition of the furniture, including old and worn-out wardrobes and uncomfortable beds made from two single beds pushed together, was also a point of critique. Reports of insufficient cleaning, such as poorly cleaned bathrooms and beddings that appeared unwashed, suggest that housekeeping could benefit from further attention. Additionally, some guests faced maintenance-related issues, including broken showers and non-functioning amenities.
Though a few found the accommodations satisfactory for the price, it seems that room conditions and the associated sensory experiences, such as smell and cleanliness, greatly varied. This disparity suggests that prospective guests should manage their expectations and possibly make specific requests when booking to ensure a more pleasant stay.
Beds
Nestled in the picturesque region of Mangaratiba, OYO Residencial Muriqui Apart Hotel offers guests a mixed experience when it comes to its bedding accommodations. Visitors often remark on the overall firmness of the mattresses, describing experiences ranging from very hard surfaces to somewhat uncomfortable sleeping conditions. There is a notable occurrence of beds being two single mattresses pushed together to form a double bed, which tends to separate during the night, causing discomfort. Guests have also highlighted issues with bed linens and towels, often finding them thin or inadequate. Some reviews mention outdated and sagging mattresses, further affecting the quality of rest. The hotel seems to welcome improvement in this area, potentially enhancing the comfort and satisfaction of its guests by addressing these recurring concerns.
Cleanliness
The reviews for OYO Residencial Muriqui Apart Hotel in Mangaratiba present a mixed picture when it comes to cleanliness. On a positive note, some guests found the accommodations to be very clean, mentioning spotless linens and well-kept bathrooms. Certain guests appreciated the clean and organized setup of the rooms, highlighting the satisfactory hygiene service and tidy overall appearance. Several reviewers praised the staff for being attentive and polite, contributing to a more pleasant stay.
However, a significant number of reviews pointed to poor cleanliness throughout the hotel. Complaints included dirty rooms and bathrooms with moldy walls and tiles, unwashed bed linens, and musty or unpleasant odors. Recurring issues with cleanliness extended to communal areas, with descriptions of dirty floors, corridors, and even a cloudy pool. Guests reported various maintenance issues, such as broken showers, faulty air conditioning, and non-functional appliances. Despite these challenges, the hotel's staff received commendations for their polite service, suggesting that improvements in cleanliness could significantly enhance the overall guest experience.
Staff
The staff at OYO Residencial Muriqui Apart Hotel in Mangaratiba is consistently praised for their exceptional hospitality. Guests have frequently commented on the team's friendliness, attentiveness, and courteous nature. Many reviews highlight the excellent service provided from reception through to the cleaning and kitchen staff, with particular appreciation for individuals like Aline, Eduarda, and Vanessa, who stand out for their helpfulness and proactive approach. The employees are described as polite and always ready to assist, with several instances of personal gestures that make guests feel at home. While the majority of feedback is overwhelmingly positive, there were occasional remarks about less favorable experiences. Overall, the warmth and attentiveness of the staff significantly enhance the guest experience, making it a memorable stay for many visitors.
Wi-Fi
The reviews for the Wi-Fi at OYO Residencial Muriqui Apart Hotel in Mangaratiba paint a concerning picture. Many guests found the internet services inadequate, with the Wi-Fi frequently failing to work properly. A consistent issue across the accommodation, it often doesn't reach the rooms or function well enough to meet guests' expectations. This lack of reliable connectivity suggests that those reliant on stable internet access may face challenges during their stay at this hotel.
Pool
OYO Residencial Muriqui Apart Hotel in Mangaratiba features a pool that receives mixed feedback but leans towards the positive. Guests appreciate the pool's nice appearance and enjoy its amenities, noting it as a highlight with some describing it as good or even great. It provides a pleasant spot to relax, complimented by the favorable location near the beach and additional offerings like breakfast and a game room.
However, there are concerns about the pool's cleanliness, highlighted by reports of murky water and dirty edges, which reportedly impacted some guests' ability to fully enjoy the facility. The hours of use seem satisfactory to most, but there is mention of the pool being closed at times when guests would like to use it. Despite these issues, guests generally feel the pool's potential enhances the stay experience, but they suggest improvements in maintenance to maximize enjoyment.
Yes, OYO Residencial Muriqui Apart Hotel, Mangaratiba has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at OYO Residencial Muriqui Apart Hotel, Mangaratiba.
No, OYO Residencial Muriqui Apart Hotel, Mangaratiba doesn't allow dogs.
No, parking facilities aren't available at OYO Residencial Muriqui Apart Hotel, Mangaratiba.
Yes, OYO Residencial Muriqui Apart Hotel, Mangaratiba has a gym.