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Summary of reviewsHotel Eden in Levico Terme enjoys an enviable location that consistently impresses guests with its central yet quiet setting. Just steps away from the historic center, notable Christmas markets and the scenic lake, the hotel’s position is incredibly convenient for exploring the area on foot. The charming Austro-Hungarian building adds further to its appeal, along with courteous staff and a range of comprehensive services that enhance the guest experience.
The breakfast offerings at Hotel Eden receive widespread acclaim for their rich variety and quality. Guests praise the breakfast buffet for catering to both sweet and savory preferences, providing an abundance of fresh selections in a well-maintained, spacious dining area. The attentive and fantastic service further elevates the breakfast experience, making it a standout feature of the hotel.
Rooms at Hotel Eden are noted for their spaciousness and cleanliness with many featuring large balconies offering impressive views of Lake Levico. Guests appreciate the comfortable beds, modern amenities and well-equipped bathrooms. Although the decor feels somewhat outdated to some, the rooms remain functional and well-kept, situated within an elegant, fairy-tale-like structure that contributes to a memorable stay.
Cleanliness is a hallmark of Hotel Eden with reviews frequently highlighting the immaculate condition of the rooms and common areas. The thoroughness of the cleaning service ensures a tidy and hygienic environment, meeting the high expectations of guests who value neatness.
The staff’s friendliness, helpfulness and courtesy are consistently highlighted by guests. From the welcoming reception to the attentive breakfast service, team members are praised for their dedication to guest satisfaction. Specific mentions of staff members like Helena, her mother, Saul and Emanuel underscore their commitment. Despite some language barriers for non-Italian speakers, guests appreciate the overall kindness and accommodating nature of the staff.
While the hotel's pool and wellness facilities are part of a paid spa department and some guests found the pool water lukewarm with the surrounding environment not particularly warm, the hotel's proximity to the center and lake views remain significant draws. The occasional operational issues with the sauna and minor parking challenges do not detract significantly from the overall positive ambiance and pleasant experience offered at Hotel Eden.
In summary, Hotel Eden excels in providing a strategic location, excellent breakfast, spacious and clean rooms and an exceptionally friendly staff, making it a delightful and memorable choice for visitors to Levico Terme.
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