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Summary of reviewsTheaterhotel & Suites Wien, situated in the vibrant heart of Vienna, garners praise for its exceptional location. Guests can easily access key attractions like the Museum Quarter, Parliament and the iconic Rathaus, often within walking distance. Convenience is further enhanced by nearby public transportation options, making city exploration a breeze. Despite its central locale, the hotel maintains a tranquil environment, offering a peaceful retreat after a day of sightseeing.
The breakfast experience at the hotel is widely admired for its variety, quality and appeal. Guests appreciate the rich selection of sweet and savory options, along with special dietary accommodations such as lactose-free milk. The spacious and attractive breakfast room, complemented by friendly and attentive staff, enhances the overall dining ambiance. However, a few guests note the high cost of breakfast and occasional issues with restocking buffet items.
While the hotel lacks an in-house restaurant for dinner, the surrounding area offers a plethora of dining options, from casual cafes to fine dining establishments. The vibrant local scene ensures guests have numerous choices for evening meals.
Rooms at Theaterhotel & Suites Wien are frequently praised for their spaciousness, cleanliness and comfort. Many rooms feature modern amenities and stylish decor, combining vintage charm with contemporary comforts. Despite some reports of dated furnishings, the hotel’s policy of upgrading rooms often mitigates these concerns. The well-maintained environment and excellent housekeeping services contribute to a consistently pleasant stay.
Staff service receives high commendation across the board with numerous accounts of friendly, helpful and accommodating personnel. Exceptional reception service further enhances the welcoming atmosphere, ensuring guests feel well-cared for during their stays.
Cleanliness stands out as a key strength with both rooms and common areas described as spotless and meticulously maintained. Guests value the hotel's commitment to providing a hygienic environment, aided by friendly and attentive staff.
Theaterhotel & Suites Wien offers a family-friendly atmosphere with ample space and amenities catering to families traveling with children. Spacious family rooms and suites, along with various entertainment options and a quiet environment, make it an ideal choice for family trips. The pet-friendly policies further add to its appeal.
Although WiFi connectivity receives mixed reviews with some areas offering excellent service and others struggling with weak signals, the hotel’s overall rating remains positive due to its strengths in other areas. Parking, although not included and relatively expensive, is conveniently located nearby, providing monitored private garages and various fee-based options.
The energetic nightlife surrounding the hotel adds to its allure with numerous cafes, restaurants, bars and nightclubs within a short walk. This makes Theaterhotel & Suites Wien a perfect base for those looking to immerse themselves in Vienna's nocturnal culture.
Beds are mostly praised for their comfort with descriptions of soft, cozy mattresses and high-quality bedding. Despite a few minor complaints about mattress wear and bed preferences, the general consensus highlights a comfortable sleep experience contributing significantly to overall guest satisfaction.
While some guests believe the hotel falls short of its four-star rating, viewing it more as a three-star establishment due to certain basic amenities, the central location and pleasant atmosphere compensate for these shortcomings. Overall, Theaterhotel & Suites Wien provides a clean, comfortable and conveniently located accommodation option, ideal for both leisure and business travelers. Show more
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Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Parking
Hotel with Gym
4-Star Hotel
Room Types
Classic DoppelzimmerThis double room features with coffee-making facilities, minibar, safe and a flat-screen TV with international channels.
Classic Junior SuiteThis suite has minibar, safe, coffee-making facilities and a flat-screen TV with international channels. Some have a trouser press. This suite has minibar, safe, coffee-making facilities and a flat-screen TV with international channels.
Superior Junior SuiteThis suite has a safe, minibar, coffee-making facilities and a flat-screen TV with international channels.
Classic Maisonette - SuiteThis maisonette suite features minibar, safe, coffee-making facilities and a flat-screen TV with international channels.
Superior DoppelzimmerFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 1 bed.
Superior Senior SuiteThis spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
Located in the heart of Vienna, Theaterhotel & Suites Wien boasts a prime location that appeals to many guests. The hotel is strategically situated within walking distance to numerous key attractions, including the Museum Quarter, the Parliament and the iconic Rathaus. Public transportation access is a breeze with tram and bus stops just a few minutes' walk away, making it easy for visitors to explore the city.
The hotel's vicinity is filled with a variety of shops, restaurants, cafes and supermarkets, ensuring that conveniences are at guests' fingertips. Despite its central location, the hotel manages to maintain a quiet and peaceful environment, offering a serene retreat after a day of sightseeing.
Guests consistently highlight the ease of reaching major attractions on foot with popular sites such as St. Stephen's Cathedral and Karlsplatz being approximately 15 to 20 minutes away. The hotel's proximity to the theater in Josefstadt is noted as a particular advantage for theater enthusiasts.
Overall, the hotel’s location is praised for its convenience, accessibility and vibrant surrounding area. Whether you're in Vienna for business, leisure or a bit of both, Theaterhotel & Suites Wien seems to provide an ideal base for your stay in the city.
Breakfast
The breakfast experience at Theaterhotel & Suites Wien receives generally positive feedback from guests. Guests frequently commend the abundant, varied and delicious breakfast offering, often describing it as rich and substantial with a very good selection of both sweet and savory options. The quality of the food is consistently highlighted and specific mentions include good coffee, a great choice of tea, lactose-free milk and the ability to customize cereals, catering to different dietary preferences.
The breakfast room itself is appreciated for being lovely, spacious and attractive, contributing to a pleasant overall atmosphere. The staff are noted for their friendliness and attention, which further enhances the dining experience. The presentation of the buffet is described as appealing and nicely presented, making the food offerings even more inviting.
However, there are some criticisms, mainly focusing on the cost with some guests finding the breakfast a bit too expensive at around 22-25 euros per person. A few reviewers also mention a need for quicker replenishment of the buffet items and occasional issues with the coffee machine. On a few occasions, breakfast was not served at the hotel but at a nearby café, which received mixed reactions.
Overall, despite the high cost and a few minor issues, the breakfast at Theaterhotel & Suites Wien is generally regarded as excellent with plentiful and high-quality options that cater well to a wide range of tastes.
Dinner
Theaterhotel & Suites Wien offers a cozy and welcoming environment, but it lacks an in-house restaurant for evening dining. However, guests will find numerous excellent dining options, including restaurants, bars and cafes in the surrounding area. The convenience extends to various nearby shops and parking garages that partner with the hotel, ensuring a hassle-free stay. While a cozy lounge area with small snacks is absent, the hotel's location compensates with a vibrant local dining scene, providing ample choices for evening meals. Additionally, helpful tips on nearby places and activities are readily available, enhancing the overall guest experience.
Rooms
The 'Theaterhotel & Suites Wien' boasts a variety of room types, largely characterized by their spaciousness, cleanliness and comfort. Guests frequently praise the rooms for being large and well-equipped, often highlighting suites that come with modern amenities and tasteful furnishings. Many rooms are newly renovated and feature stylish decor with a vintage or theater theme, providing a cozy and unique atmosphere.
Quietness is another standout attribute with many reviewers noting the peaceful environment despite the hotel's busy location. Kitchens or kitchenettes in several rooms add to the convenience, making longer stays more comfortable. The air conditioning and heating systems generally meet guest expectations, contributing to a pleasant stay. While some rooms facing the street have views, the overall ambiance remains serene and conducive to relaxation.
However, not all reviews are wholly positive; some guests mention that certain areas of the hotel show signs of age and could benefit from further renovations. Smaller rooms and dated furnishings occasionally detract from the experience, but many such issues are mitigated by the hotel's policy of upgrading guests to better rooms when possible.
Overall, the 'Theaterhotel & Suites Wien' offers a reliably clean and comfortable stay with a very hospitable atmosphere, ideal for travelers looking for a mix of classic charm and modern comforts.
Beds
Theaterhotel & Suites Wien provides a notable experience when it comes to the comfort of their beds. Many guests highlight the exceptional softness and coziness of the mattresses with descriptions like "great mattress" and "very comfortable mattress" frequently appearing in reviews. The bedding, including both blankets and pillows, is often noted for its quality, enhancing the overall comfort.
The beds themselves are described as "super comfortable" and "very good," with some rooms featuring luxurious queen or king-sized options. The cleanliness of the beds is another recurring positive with some guests noting the spotlessly clean conditions they found. For those who prefer larger beds, the hotel does not disappoint. Phrases such as "big and comfortable bed" and "beds are big" underscore the spaciousness that many will appreciate.
However, there are a few reviews indicating that some mattresses might be showing signs of wear and tear and a handful of guests found the beds either too soft or somewhat uncomfortable. Additionally, minor issues like flat pillows and occasional problems with bed types (single beds instead of double) were mentioned but were not predominant enough to overshadow the overall positive feedback.
In summary, the beds at Theaterhotel & Suites Wien generally provide a luxurious, comfortable sleep experience that many guests have found satisfying, contributing significantly to their stay's overall enjoyment.
Cleanliness
The Theaterhotel & Suites Wien receives high praise for its cleanliness, which is consistently a standout feature in guest reviews. Visitors frequently highlight the spotless and immaculate condition of both rooms and common areas. The hotel's rooms are notably clean, spacious and comfortably furnished, contributing to an overall sense of well-being. Furthermore, guests mention the hotel's well-maintained environment with many noting the meticulous housekeeping services that ensure rooms are kept in pristine condition throughout their stay. The staff's friendliness and helpfulness, in addition to the clean and welcoming atmosphere, enhance the guest experience. Despite a few isolated complaints about specific rooms and bathroom conditions, the overwhelming consensus points to exceptional cleanliness and a comfortable stay, making the hotel a solid choice for those prioritizing a tidy and pleasant lodging experience.
Staff
The reviews of Theaterhotel & Suites Wien highlight a consistent theme of exceptional staff service. Numerous accounts praise the hotel staff for being friendly, helpful and accommodating. The receptionists receive particular commendations for their friendliness and efficiency, even though there were occasional remarks about unhelpful experiences regarding early check-ins and limited city information. Overall, the staff's courteousness, attentiveness and willingness to fulfill guest requests are frequently noted. The hotel offers a welcoming atmosphere with a team that is eager to provide top-notch service, making guests feel comfortable and well-cared for throughout their stays.
Wi-Fi
Theaterhotel & Suites Wien experiences mixed reviews regarding its WiFi service. Guests have found that the WiFi can be excellent in certain areas, particularly at the entrance or in some parts of the hotel. However, many reviewers have noted significant challenges with internet connectivity, especially in the rooms, where the signal is often weak, spotty and slow. Some visitors also reported that the WiFi either partially worked or was completely unavailable during their stay. Despite these issues, the occasional praise for a perfect, uncomplicated WiFi experience suggests that the quality of the connection may vary greatly depending on one's location within the hotel.
Parking
Guests of Theaterhotel & Suites Wien generally find the parking facilities to be convenient, albeit somewhat costly. The hotel itself does not offer inclusive parking; however, several parking options are available nearby. These include a public transport-friendly environment with tram stops close by, enhancing accessibility.
A notable choice for many guests is a monitored private parking garage located about a 5-minute walk from the hotel. Although this parking solution is considered good and hassle-free, it comes with a relatively steep price tag of around 32 € per day. Several reviews mention that parking is available for a fee with costs seen as quite high and parking fees are not included in the hotel stay price.
Additionally, there is no shortage of parking garages in the vicinity that cooperate with the hotel, giving guests multiple options. Some guests have appreciated pre-arranged, good parking solutions provided by the hotel, commending the available private parking nearby for being well-monitored despite the extra cost.
On the whole, the proximity of parking accommodations is seen as a positive aspect with a mix of both public and private, fee-based options readily accessible, making it convenient though not without extra expense.
Family
Theaterhotel & Suites Wien is highly praised for its family-friendly atmosphere and comfortable accommodations. Guests frequently highlight the spacious family rooms and suites, which are perfect for families traveling with children. The hotel offers facilities such as cozy beds and separate WC rooms, enhancing comfort for families. The location is another significant advantage with numerous family-friendly restaurants and theaters nearby, making it an ideal choice for family trips.
The hotel's breakfast is often mentioned as extensive and satisfying, appealing to both adults and young children. Additionally, the family-oriented amenities such as the pool table provide entertainment options for all ages. The staff receives commendations for their friendliness, contributing to a welcoming environment.
Despite being centrally located, the hotel remains quiet, ensuring a relaxing stay. Pet-friendly policies further enhance its appeal, accommodating the whole family, including pets. Overall, Theaterhotel & Suites Wien stands out as a recommended choice for families looking for comfort and convenience in Vienna.
Nightlife
Nestled in an exceptionally vibrant location, Theaterhotel & Suites Wien is an ideal hub for those eager to explore the bustling nightlife of Vienna. The area is replete with numerous café options, including a notable coffee shop just around the corner and a charming café directly across the street, both offering great coffee.
Dining choices are abundant with a diverse array of restaurants catering to a wide range of tastes located in the immediate vicinity. Whether you're in the mood for a casual bite at the local bakeries or a more refined dining experience, the options are plentiful and varied. Alongside these culinary delights, the neighborhood boasts a collection of designer shops and various services, from supermarkets to tobacco shops.
When the sun goes down, the local nightlife comes alive. The hotel is conveniently close to a multitude of lively spots, including nightclubs and bars that exude a spirited ambiance. An excellent bar with a delightful garden also adds to the allure for those looking to enjoy a night out. With such a dynamic social scene just a short walk away, guests can easily immerse themselves in Vienna’s energetic nocturnal culture.
4 Star
The Theaterhotel & Suites Wien has been described in various ways by its guests with several expressing that it does not quite live up to its four-star rating. While some praise the hotel as clean and offering a reasonable value-for-money experience, others find it more fitting for a three-star classification. The facilities and services are seen as somewhat basic with some guests noting the lack of luxury amenities typically expected from a four-star establishment, such as shower caps and slippers.
Despite some disappointment regarding the overall standards, the hotel compensates with a central and convenient location, surrounded by numerous dining options, bakeries and shops, which adds to its appeal. The atmosphere is often highlighted as being pleasant, contributing to a generally favorable impression of the stay.
The breakfast has been particularly well-received with some guests even stating that it surpasses offerings from some five-star hotels in other cities like Warsaw. However, the room setups, specifically beds sold as 'matrimoniale' yet being two single beds placed together, have left some guests wanting more.
In summary, while the Theaterhotel & Suites Wien has some attractive qualities and provides a good base for exploring the city, it might fall short of the expectations set by its four-star rating for some travelers.
Business
Theaterhotel & Suites Wien offers a high standard of services, making it a good four-star hotel that comes recommended for business trips. The location is particularly advantageous, being near many business offices, making it optimal for appointments and conferences. The staff at the hotel are noted for their competence, which helped many guests have a more productive business stay.
The hotel features a quiet room suitable for business, along with various business amenities and facilities, such as a business center, making it ideal for business travelers. Guests have noted that the process of making a reservation is seamless. However, some visitors have experienced issues with the Wi-Fi, which can be problematic for work. Additionally, a few guests mentioned that the cost might be too high for business trips and there were occasional issues with a flickering TV in the business room. Despite these drawbacks, the hotel is generally seen as suitable and useful for business stays.
Accessible
Theaterhotel & Suites Wien has garnered positive feedback for its accessibility, making it a viable option for guests with disabilities. The hotel is noted for being easily accessible, aided by public transportation options such as tram number 2, which conveniently passes by. The availability of a kitchenette in accessible rooms adds to the convenience for guests.
The hotel features barrier-free facilities, including rooms and an elevator, both of which cater to those with mobility impairments. Reviews highlight the importance of these accessible features, mentioning barrier-free rooms and facilities available on-site.
However, several reviews pointed out areas where accessibility could be improved. The elevator, although available, was described as small and slow and some guests experienced trouble using it. The bathroom design presented challenges for elderly guests due to the lack of grab-bars and the presence of a steep tub, as well as stairs that made access difficult for those in wheelchairs.
In summary, while Theaterhotel & Suites Wien offers many accessible features catering to disabled and mobility-impaired guests, it may not be perfectly laid out for everyone. Nonetheless, it manages to provide a comfortable and accessible stay for most guests.
Luxury
Theaterhotel & Suites Wien provides an excellent choice for those seeking luxury in the city center. Guests consistently highlight the luxurious feel of the property, underscoring its warm, friendly and clean environment that evokes the ambiance of a genuine theater. The hotel's theme is described as very luxurious and its suites receive particular praise for their size, comfort and sumptuousness. Accommodations are noted for their spaciousness and luxurious nature with amenities and services that cater to a top-tier standard. Although some find it on the pricier side for a four-star hotel, the overall experience and high-end luxury offerings make it a standout choice for a lavish stay in Vienna.
Dog Friendly
Theaterhotel & Suites Wien is a comfortable and accommodating option for travelers with dogs. The hotel is praised for being dog-friendly and offers a pleasant stay for guests with pets. It is conveniently located with a dog park just a block away, despite a noted lack of a green space or park immediately nearby. The pet fee of 20 euros per night has been a point of contention for some, as it is considered somewhat high. Overall, the hotel earns positive remarks for its ability to comfortably host guests with dogs.
No, Theaterhotel & Suites Wien doesn't have any pool.
No, a spa isn't available at Theaterhotel & Suites Wien.
Yes, Theaterhotel & Suites Wien welcomes dogs.
Yes, parking facilities are available at Theaterhotel & Suites Wien.