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Summary of reviewsPension Suzanne stands out as an excellently located guesthouse nestled in the heart of Vienna. It boasts unparalleled proximity to the Vienna State Opera, allowing guests effortless access to major attractions such as St. Stephen's Cathedral, the Albertina Museum and the Hofburg Palace. Its central position and nearby public transportation make it a favorite among travelers eager to explore Vienna's cultural heritage, including convenient day trips to neighboring cities like Bratislava.
The guesthouse, although no longer offering breakfast, compensates with nearby alternatives such as the Anker bakery. While some guests nostalgically recall the varied and high-quality breakfast that was previously available, many appreciate the close proximity to local dining spots and the convenience of in-room kitchenettes and coffee machines. Dinner options are abundant and diverse with numerous restaurants, cafes and takeaways within walking distance, including the renowned Sacher Cafe just across the street.
The rooms at Pension Suzanne receive consistent praise for their cleanliness, comfort and classic Viennese charm. Guests frequently commend the spotless condition, spaciousness and daily cleaning services of the rooms. Equipped with air conditioning, small kitchens and modern bathrooms, these rooms combine historical decor with contemporary comforts, although some guests note that a few rooms can be on the smaller side.
The staff at Pension Suzanne have earned a reputation for their warm, accommodating and professional service. Guests consistently mention the friendly hospitality, attentiveness and the personal touch provided by both the reception and cleaning staff. This dedication enhances the pleasant and homely atmosphere, contributing significantly to the overall positive experience.
While opinions on the free Wi-Fi service are mixed with some guests experiencing slow or unstable connections, many travelers found it satisfactory for general use. Parking is convenient with several nearby options and the staff is proactive in providing clear directions and suggestions, making the experience relatively hassle-free despite the lack of on-site parking.
Patrons enjoy the vibrant nightlife surrounding the guesthouse with numerous bars, cafes and day-and-night activities easily accessible. The close proximity to the opera house and other entertainment venues provides a seamless integration of cultural experiences.
In conclusion, Pension Suzanne emerges as a highly recommended option for visitors seeking traditional Viennese style, comfort and an unbeatable location. Despite minor drawbacks such as the absence of a breakfast service and occasional small room sizes, the exceptional cleanliness, dedicated staff and overall cozy charm make it a standout choice in Vienna. Show more
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Categories
Guest House with Free Wi-Fi
Pension Suzanne offers free Wi-Fi. This allows guests to stay connected for both work and leisure.
Guest House Taking Steps Towards Sustainability
Guest House for Honeymoon
Guest House near Nightlife Spots
Guest House with Parking
3-Star Guest House
Room Types
Single RoomClassically furnished room with satellite TV and a bathroom with a bathtub and a hairdryer.
Standard Double RoomClassically furnished room with a flat-screen satellite TV and a bathroom with a shower and a hairdryer.
Superior Double RoomSpacious and classically furnished room with a flat-screen satellite TV and a bathroom with a hairdryer.
Comfort Double Room with large bathroomClassically furnished studio with satellite TV and a bathroom with a shower and a hairdryer.
Family SuiteThis suite features satellite TV, a seating area and a microwave. A bathroom with shower.
Comfort Double Room with KitchenThe spacious double room provides a coffee machine, a safe deposit box, as well as a private bathroom featuring a shower and a hairdryer. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The double room features a carpeted floor and heating. The unit offers 2 beds.
Budget Double RoomThe double room features a coffee machine, a safe deposit box, as well as a private bathroom boasting a bath and a hairdryer. The unit has 1 bed.
Guest Reviews
8.8
Excellent
Location
Nestled in the heart of Vienna, Pension Suzanne boasts a truly unbeatable location, making it a favored choice for travelers keen to explore the city's rich cultural and historical landscape. One of the standout features frequently praised by guests is its proximity to the iconic Vienna State Opera, just a stone's throw away. This strategic positioning places visitors within easy walking distance to major tourist attractions, including the majestic St. Stephen's Cathedral, the Alberina Museum, the Hofburg Palace and the bustling pedestrian shopping street, Kärntner Straße.
Public transportation is also incredibly accessible from the pension with multiple metro and tram stops nearby, enabling effortless excursions to other parts of Vienna. The centrality of the guesthouse means even a spontaneous day trip to neighboring Bratislava is feasible. Beyond its prime location, guests have applauded the Pension Suzanne for the friendly hospitality of its staff, cleanliness and overall comfort, creating a warm and inviting atmosphere amidst the historic setting.
For those visiting Vienna with a focus on its vibrant cultural scene, the unmatched convenience of Pension Suzanne's location allows for leisurely exploration on foot. Whether one is attending a performance at the opera, exploring nearby museums or simply enjoying the classic Viennese ambiance, this lodging offers an exceptional base from which to experience the charm and splendor of Vienna.
Breakfast
Reviews of 'Pension Suzanne' reveal that the guesthouse no longer offers breakfast, which was previously a beloved feature among visitors. Despite this change, guests are not left without options. Conveniently, there is a nearby bakery called Anker where visitors can enjoy fresh sandwiches and coffee at reasonable prices.
Many reviews nostalgically recall the previously available breakfast service as varied, abundant and delicious, highlighting its high quality and the extensive selection which included fresh fruits, cheeses, cold cuts, pastries and hot beverages. Some also mentioned enjoying a cozy breakfast room with a pleasant atmosphere.
Though some guests express disappointment over the missing breakfast at the guesthouse, they appreciate the alternative options available just outside the hotel. Additionally, rooms equipped with kitchenettes and coffee machines help to mitigate the inconvenience for those who prefer to prepare their own morning meals.
In summary, while the absence of an included breakfast at Pension Suzanne is noted, the convenience of the nearby bakery and other on-site amenities like a coffee machine in the rooms manage to provide a satisfactory solution for most guests.
Dinner
Pension Suzanne is conveniently located with a variety of dining options nearby. Guests appreciate the ease of securing restaurant bookings and dinner reservations, given the multitude of nearby establishments. The area's diverse culinary scene includes numerous restaurants, cafes and shops within close proximity, ensuring that visitors have plenty of choices. Easy access to take-away food adds to the convenience with sausage stands and a Korean food stand just steps away. Sushi trays are also available close by. Additionally, several decent cafes within the same building and the renowned Sacher Cafe directly across the street, offer even more dining possibilities for guests.
Rooms
Pension Suzanne's rooms have been frequently praised for their cleanliness and comfort, highlighting that guests found them to be spotless, spacious and equipped with daily cleaning services. Many reviews emphasize the cozy and welcoming atmosphere, often noting classic Viennese decor that adds a touch of charm despite sometimes being described as somewhat outdated. The bedding is generally comfortable with rooms often featuring necessary amenities like air conditioning, small kitchens and even separate kitchens in some apartments.
Guests appreciated the historical and atmospheric furnishings, mentioning that the rooms are furnished in a traditional Viennese style, including vintage furniture and classic decor elements such as old paintings and ceiling moldings. The bathrooms, often highlighted for their spaciousness, are newly renovated and modern despite the overall classic feel of the rooms.
Location is another strong point with many noting that the pension's central position is perfect for exploring the city. Rooms facing courtyards or quieter streets provide a peaceful environment, while the comfortable temperatures and efficient air conditioning systems ensure a pleasant stay, even in hotter weather.
However, several reviews pointed out that some rooms are on the smaller side with comments about being cramped or lacking ventilation in a few cases. Nonetheless, these minor issues seemed to be offset by the overall positive experience of cleanliness, comfort and charm.
In summary, despite a few mentions of smaller room sizes and outdated decor, the overwhelmingly positive feedback on cleanliness, comfort and location makes Pension Suzanne a highly recommended stay for visitors seeking a touch of classic Viennese style in a central, well-maintained setting.
Beds
Pension Suzanne offers a largely positive bed experience according to various guest reviews. The beds and pillows are primarily described as very comfortable, making the hotel suitable for extended stays and ensuring a good night's sleep. Many reviewers highlight the beds as firm yet cozy with clean and well-maintained bedding. Functional and traditional in style, the beds often receive high recommendations for their comfort level.
Guests point out that while the overall bed quality is high, there are some mixed experiences with bed sizes and types. Some found the beds too soft or small and in a few cases, the bed configurations, such as sofa beds, were less comfortable. Despite these occasional remarks, the consensus leans heavily towards satisfaction with the comfortable mattresses and pillows provided.
The rooms are noted for their clean, quiet and spacious nature, decorated in an imperial style that adds to the cozy ambiance of the accommodations. All in all, Pension Suzanne appears to prioritize comfort, contributing to a pleasant and restful stay for its guests.
Cleanliness
Nestled in a prime location near the Opera House and city center, Pension Suzanne consistently garners praise for its impeccable cleanliness and maintenance. Guests repeatedly highlight the spotless condition of the rooms and facilities, noting daily cleaning services and towel replacements. The rooms themselves are described as spacious, comfortable, well-appointed and free of any unpleasant odors, ensuring a pleasant stay.
The hotel's commitment to cleanliness extends beyond the rooms to the entire property, including the bathrooms and common areas. Guests appreciate the high standard of hygiene, remarking on the thorough and regular cleaning that leaves everything looking pristine. The friendly and attentive cleaning staff contribute significantly to maintaining this high level of cleanliness, ensuring that guests find their accommodations freshly tidied each day.
Overall, Pension Suzanne's emphasis on cleanliness, coupled with its excellent location and comfortable amenities, makes it a standout choice for travelers seeking a tidy and welcoming retreat in Vienna.
Staff
Pension Suzanne consistently receives high praise for its exceptional staff, frequently described as super friendly, accommodating and professional. The team is celebrated for creating a homey atmosphere and being attentive to guests' needs with many reviewers noting the extreme friendliness and helpfulness of both reception and cleaning staff. Guest comments highlight the welcoming nature of the staff, including the owners, who are often mentioned by name for their kindness and personal touch.
The service provided by the team is often referred to as admirable and world-class with a strong emphasis on the staff's ability to fulfill special requests and provide excellent communication. Guests appreciate the staff's courteous, supportive and engaging demeanor, which enhances the overall hospitality experience.
Guests repeatedly mention the staff's efficiency and professionalism, whether it is through providing detailed local tips, assisting with luggage or ensuring smooth check-ins and check-outs. The receptionists are noted for their welcoming attitude right from the start, ensuring that every interaction is pleasant and supportive.
In summary, the staff at Pension Suzanne stands out for their warm, accommodating and professional service, making it a top choice for travelers seeking a personable and efficient stay in the heart of the city.
Wi-Fi
The reviews for Pension Suzanne's Wi-Fi service are a mix of positive and negative feedback. Many guests appreciated the free Wi-Fi and noted that it worked perfectly or consistently well, providing a good and stable connection throughout their stay. Some found the Wi-Fi to be of high quality and suitable for general usage, deeming it excellent and reliable.
However, there were also comments on issues such as slow or weak Wi-Fi and occasional lags. Some parts of the apartments experienced varying levels of coverage with some areas receiving strong signals while others struggled. A few guests mentioned that the Internet did not work for a day or noted that the connection was unstable or barely connected at times. Overall, while the Wi-Fi at Pension Suzanne generally met the needs of many travelers, there were instances where the service fell short.
Parking
Pension Suzanne offers its guests a range of nearby parking options despite not having its own parking lot. Visitors will find a public garage conveniently located right behind the hotel, providing an easy and accessible option for 15 euros per day. Moreover, several other parking facilities are located within a short walking distance, including underground garages priced as low as 12 euros per day, making it an affordable choice for those traveling by car.
For those driving to Pension Suzanne, the proximity of public transportation stops ensures easy connectivity throughout the city once the car is parked. The hotel staff are proactive in offering clear directions and parking suggestions, adding to the convenience of the parking experience. Although being situated on a busy street may make the initial approach slightly challenging, the availability and accessibility of nearby parking solutions largely mitigate any inconvenience.
Overall, while the absence of dedicated hotel parking and the additional parking fees can be noted, guests generally find the parking situation satisfactory with several accessible and reasonably priced options available within close vicinity.
Nightlife
The area surrounding Pension Suzanne offers an abundance of cafes and restaurants, many of which are just a short walk away. The central location is highly advantageous, granting guests easy access to various eateries, shopping streets, museums and transportation options. This proximity is particularly convenient for those wishing to indulge in Vienna’s day and nightlife activities. Patrons have found it easy to enjoy the vibrant summer nights in Vienna, as night bars and entertainment centers are nearby.
The nightlife itself is active with numerous bars and pedestrian streets bustling with activity just across the street. The location is especially advantageous for opera enthusiasts, given its closeness to the state opera house, allowing for a seamless evening out followed by an easy return to the pension without transportation concerns.
However, some drawbacks include the soundproofing, which is not optimal; guests have noted that normal conversations can be heard between rooms and the noise from the street can persist throughout the night. Additionally, the overall humidity levels can be high, which may contribute to discomfort. Despite these points, the location near very good restaurants and the vibrant nightlife makes Pension Suzanne a lively and convenient spot for those looking to explore Vienna.
3 Star
Pension Suzanne offers value accommodations that cater to budget-conscious travelers. As a three-star establishment, it boasts traditional decor and basic amenities, providing a very good option for the price. Located in an old apartment block, the hotel is practical and close to the Opera House, offering easy access to local attractions.
While some facilities are a bit old and worn out, the rooms are perfectly clean, well-equipped and reflect a nice Viennese style. The furnishings are standard and though there may be no luxurious amenities or kettle in the room, the hotel still provides a reasonable and affordable stay.
The staff is excellent, contributing to the establishment's reputation as one of the best value options in the area. Overall, despite the period style and some aged aspects, Pension Suzanne remains a practical and affordable choice for those looking for a classy yet economical stay in Vienna.
Honeymoon
Pension Suzanne offers a charming and tranquil retreat for guests seeking a memorable stay. Nestled in a very quiet location, it is perfectly situated at the city center, making it an ideal choice for those planning to visit the opera or explore the central attractions of Vienna. The romantic rooms and delightful atmosphere provide a quintessentially Viennese experience, imbued with a sense of romance that is perfect for couples. Guests have praised the hotel for leaving no wishes unfulfilled during their stay, highlighting its suitability for a pleasant and peaceful honeymoon experience.
No, Pension Suzanne doesn't have any pool.
No, a spa isn't available at Pension Suzanne.
No, Pension Suzanne doesn't allow dogs.
Yes, parking facilities are available at Pension Suzanne.