Novotel Wien City
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Summary of reviewsNovotel Wien City is highly praised for its exceptional and strategic location, making it an ideal choice for exploring Vienna. Situated within walking distance of the historic city center, key landmarks such as Stephen’s Cathedral and the bustling Prater amusement park, the hotel offers easy access to public transportation. Despite being close to vibrant areas filled with restaurants, bars, cafes and shops, it maintains a quiet setting, providing tranquility after a day of sightseeing. Additionally, its proximity to the Danube Canal is perfect for leisurely evening walks. The hotel offers excellent value for money, combining a prime location with competitive pricing, modern amenities, cleanliness and friendly staff, making it an excellent choice for leisure and business travelers alike.
The breakfast at Novotel Wien City has garnered mixed reviews. While many guests appreciated the friendly staff, diverse and abundant offerings, including fresh and delicious options with both hot and cold items, others found the breakfast room crowded and the buffet organization lacking. Despite some criticisms regarding the cost and occasional poor quality of certain items, families appreciated the complimentary breakfast for children up to 15 years old.
Dinner experiences at the hotel's restaurant are also mixed. Guests appreciated the convenience of dining on-site, particularly families with children and often praised the quality and taste of the food. However, high prices and slow service were recurring issues. Despite these drawbacks, the possibility of a 20% discount with the Vienna City Card and the convenience during poor weather were noted benefits.
The rooms at Novotel Wien City are generally praised for their cleanliness, modernity and well-organized layout. Spacious and stylishly furnished, they offer large TVs, air conditioning and functional bathrooms. Guests particularly appreciated the comfortable beds and effective soundproofing, ensuring a restful stay. Despite minor inconveniences like the separation of the toilet and bathroom, the rooms are widely regarded as a pleasant escape for travelers.
Cleanliness is a standout feature at Novotel Wien City with rooms consistently maintained to a high standard. The hotel's general appearance is tidy and excellent housekeeping services ensure rooms are cleaned daily. Although the breakfast area occasionally required better cleaning, the overall impression of room cleanliness is highly positive.
The staff at Novotel Wien City are frequently commended for their friendliness, professionalism and helpfulness. From the reception to housekeeping, guests noted the courteous and welcoming demeanor of the staff, who are always ready to assist with requests. While there were a few isolated instances of less favorable interactions, the overall impression is that the staff's dedication to excellent service significantly enhances the guest experience.
The complimentary WiFi is appreciated by many guests for its fast and reliable service, suitable for streaming and work. Although some encountered issues with poor connections and interruptions, the majority found the WiFi service acceptable and valued its inclusion as a free amenity.
The gym at Novotel Wien City meets the basic fitness needs of travelers, offering a clean and adequately equipped space for workouts. Despite its smaller size, guests found it functional and well-maintained.
Parking at the hotel has mixed reviews with many guests highlighting the challenges of limited and tightly packed spaces. The nearby parking garage, while convenient, requires a short walk which can be inconvenient when handling luggage. Despite the high cost, various parking options and the staff's efforts to provide instructions are appreciated.
For families, Novotel Wien City is an appealing choice with its family-friendly atmosphere and amenities such as specially designed rooms, play areas and complimentary treats for children. Despite some minor drawbacks like cramped quarters for larger parties, the hotel is highly recommended for families due to its welcoming atmosphere and central location.
The surrounding nightlife is vibrant with numerous entertainment options and a nightclub opposite the hotel, offering techno and disco parties on weekends. However, the lively atmosphere can sometimes be noisy, potentially affecting light sleepers. Nonetheless, the convenience of late-night services adds to the hotel's appeal for those enjoying the night scene.
In conclusion, Novotel Wien City stands out for its unbeatable location, cleanliness, friendly staff and family-friendly amenities, making it a top choice for travelers looking to explore Vienna's vibrant heart.
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The breakfast at Novotel Wien City has garnered mixed reviews. While many guests appreciated the friendly staff, diverse and abundant offerings, including fresh and delicious options with both hot and cold items, others found the breakfast room crowded and the buffet organization lacking. Despite some criticisms regarding the cost and occasional poor quality of certain items, families appreciated the complimentary breakfast for children up to 15 years old.
Dinner experiences at the hotel's restaurant are also mixed. Guests appreciated the convenience of dining on-site, particularly families with children and often praised the quality and taste of the food. However, high prices and slow service were recurring issues. Despite these drawbacks, the possibility of a 20% discount with the Vienna City Card and the convenience during poor weather were noted benefits.
The rooms at Novotel Wien City are generally praised for their cleanliness, modernity and well-organized layout. Spacious and stylishly furnished, they offer large TVs, air conditioning and functional bathrooms. Guests particularly appreciated the comfortable beds and effective soundproofing, ensuring a restful stay. Despite minor inconveniences like the separation of the toilet and bathroom, the rooms are widely regarded as a pleasant escape for travelers.
Cleanliness is a standout feature at Novotel Wien City with rooms consistently maintained to a high standard. The hotel's general appearance is tidy and excellent housekeeping services ensure rooms are cleaned daily. Although the breakfast area occasionally required better cleaning, the overall impression of room cleanliness is highly positive.
The staff at Novotel Wien City are frequently commended for their friendliness, professionalism and helpfulness. From the reception to housekeeping, guests noted the courteous and welcoming demeanor of the staff, who are always ready to assist with requests. While there were a few isolated instances of less favorable interactions, the overall impression is that the staff's dedication to excellent service significantly enhances the guest experience.
The complimentary WiFi is appreciated by many guests for its fast and reliable service, suitable for streaming and work. Although some encountered issues with poor connections and interruptions, the majority found the WiFi service acceptable and valued its inclusion as a free amenity.
The gym at Novotel Wien City meets the basic fitness needs of travelers, offering a clean and adequately equipped space for workouts. Despite its smaller size, guests found it functional and well-maintained.
Parking at the hotel has mixed reviews with many guests highlighting the challenges of limited and tightly packed spaces. The nearby parking garage, while convenient, requires a short walk which can be inconvenient when handling luggage. Despite the high cost, various parking options and the staff's efforts to provide instructions are appreciated.
For families, Novotel Wien City is an appealing choice with its family-friendly atmosphere and amenities such as specially designed rooms, play areas and complimentary treats for children. Despite some minor drawbacks like cramped quarters for larger parties, the hotel is highly recommended for families due to its welcoming atmosphere and central location.
The surrounding nightlife is vibrant with numerous entertainment options and a nightclub opposite the hotel, offering techno and disco parties on weekends. However, the lively atmosphere can sometimes be noisy, potentially affecting light sleepers. Nonetheless, the convenience of late-night services adds to the hotel's appeal for those enjoying the night scene.
In conclusion, Novotel Wien City stands out for its unbeatable location, cleanliness, friendly staff and family-friendly amenities, making it a top choice for travelers looking to explore Vienna's vibrant heart.
Family Friendly Hotel
This hotel offers family-friendly amenities and a central location. It provides easy access to Vienna's attractions, making it a convenient choice for families. The hotel features comfortable accommodations and services designed for families.
Business Hotel
This hotel offers modern, spacious rooms and state-of-the-art conference facilities. It has a convenient location in the city center, providing easy access to top attractions. The hotel is suitable for both business and leisure travelers.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Novotel Wien City boasts an exceptional and strategic location that makes it an ideal choice for exploring Vienna. Nestled within walking distance of the historic city center and key landmarks, guests can easily access a multitude of sights, entertainment options and public transportation. The hotel is conveniently close to the iconic Stephen’s Cathedral and the bustling Prater amusement park with metro and tram stops situated just a few steps away, ensuring seamless connectivity across the city.
The surrounding area is vibrant yet peaceful, filled with an array of restaurants, bars, cafes and shops, creating a lively atmosphere without the chaos of more congested areas. Guests appreciate the hotel's quiet setting, which offers tranquility after a day of sightseeing. The proximity to the Danube Canal adds to its charm, perfect for leisurely evening walks.
Novotel Wien City also provides excellent value for money, combining a prime central location with competitive pricing. This, coupled with its modern amenities, cleanliness and friendly staff, enhances the overall guest experience, making it a standout choice for both leisure and business travelers. Access to public parking and various public transport options further adds to the convenience, making it easy to navigate and explore Vienna's many attractions.
In summary, the hotel's unbeatable location, paired with its comfort and ease of access, makes it a perfect hub for any visit to Vienna. Whether for a family vacation, business trip or a cultural tour, Novotel Wien City stands as a top pick for travelers seeking proximity to the city's vibrant heart.
The breakfast experience at Novotel Wien City has garnered mixed reviews, reflecting a wide range of opinions from its guests. On the positive side, many visitors appreciated the friendly staff and the diverse, abundant breakfast offerings. The breakfast buffet was praised for its fresh and delicious options, extensive variety and inclusion of both hot and cold items. Some guests highlighted the presence of freshly squeezed juices, various pastries, waffles, pancakes and even gluten-free options. For children, breakfast was complimentary up to 15 years old, which added value for families.
However, there were several criticisms as well. The breakfast room was often described as too small and crowded for the number of guests, leading to long wait times for seating and food replenishment. The buffet organization and cleanliness left something to be desired with some guests noting that the display was confusing and that food labels were missing or inadequate. Certain food items, such as the eggs and bacon, were reported to be cold or of poor quality and the variety of fruit and croissants was sometimes lacking, especially over longer stays. Moreover, a number of reviews mentioned that the breakfast, priced at 24 euros per person, was often considered too expensive for the quality and selection provided.
Overall, while many guests enjoyed a rich and varied breakfast with friendly service, the recurring issues of overcrowding, limited variety for some items and high cost somewhat dampened the experience for others.
Novotel Wien City offers a mixed dining experience for its guests. The convenience of having a restaurant in the hotel is particularly appreciated by families with children, while the good location and helpful front desk staff enhance the overall stay. The quality of food served ranges from good to excellent with some guests praising the delicious and fresh dishes and friendly waiter service. The possibility to enjoy a good meal on-site, especially during poor weather, is another plus.
However, several issues have been noted that detract from the dining experience. High restaurant prices, particularly for dinner and a slow, sometimes inattentive service have been common complaints. The bar service, in particular, faces criticism for running out of drinks and restocking slowly. There have also been remarks about the restaurant's photographs not matching reality, tired-looking food and tacky utensils.
Guests have mentioned difficulties such as a lack of card payment options, which necessitates cash transactions and a slow replenishing of items. The selection of dishes for breakfast is considered limited and the dinner menu, while good, is described as average and sometimes not as described. Despite these critiques, the possibility of a 20% discount with the Vienna City Card is a noted benefit.
Overall, while the restaurant delivers tasty and good meals, improvements in service speed, food labeling and the overall dining environment could elevate the guest experience further.
Novotel Wien City offers a blend of comfort and modernity, particularly praised for its rooms which are generally clean, well-organized and stylishly furnished. Guests often describe the rooms as spacious and suitable for families, although some found the size smaller than expected, especially for larger groups or longer stays. The modern amenities include large TVs, air conditioning and functional bathrooms, enhancing the overall experience.
Cleanliness stands out as a key positive aspect with rooms maintained to a high standard each day. Many guests appreciated the comfortable beds and the effective soundproofing, which ensured a restful stay despite occasional issues with heating or air conditioning.
Location is another highlight with the hotel situated conveniently close to the city center and public transportation, making it ideal for exploring Vienna. While some rooms offer beautiful views, others may face less picturesque sights. Despite minor inconveniences such as the separation of the toilet and bathroom or the occasional maintenance need, the rooms are widely regarded as a pleasant escape for travelers seeking both comfort and convenience in the heart of Vienna.
Novotel Wien City has received largely positive feedback regarding the comfort of its beds. Most guests found the beds to be comfortable, clean and cozy, contributing to an enjoyable stay. There were frequent mentions of large and soft beds with some guests highlighting that the memory foam mattresses provided extra comfort. The bedding was often described as neat, well-maintained and meeting expectations.
However, a few reviews noted some inconsistencies. Some visitors experienced discomfort with the pillows being too soft or too hard, while others mentioned issues with the firmness or size of the beds. There were also occasional mentions of thin duvets and blankets and some mattresses were reported to be either too soft or too sandy.
Despite these few drawbacks, many guests appreciated the nice service and comfortable experience overall. Overall, the comfortable beds at Novotel Wien City were notably a strong point, enhancing the stay for many visitors.
Novotel Wien City is consistently praised for its outstanding cleanliness and comfort. Travelers highlight the spotless, well-maintained rooms that are both spacious and modern. The hotel's general tidy appearance is frequently noted with guests appreciating the pristine condition of amenities. Excellent housekeeping services ensure the rooms are cleaned daily, maintaining a high standard of hygiene.
The hotel’s bathrooms, while modern and clean, occasionally receive mixed reviews regarding minor issues like clogged showers and occasional flooding. Some guests mentioned that the breakfast area could benefit from improved cleaning with tables and floors sometimes found unclean.
Despite a few isolated concerns, the overall impression from the reviews is highly positive, especially regarding room cleanliness and the upkeep of the hotel. Friendly and efficient staff further enhance the guest experience, contributing to a comfortable and enjoyable stay at Novotel Wien City.
The reviews of 'Novotel Wien City' indicate that the hotel staff consistently receive high praise for their friendliness, professionalism and helpfulness. From reception to the housekeeping team, guests frequently mention the staff's courteous and welcoming demeanor. Receptionists are noted for being accommodating and providing efficient service, while the cleaning staff are recognized for maintaining a high standard of cleanliness. Additionally, the hotel bar and restaurant staff generally exhibit friendly and supportive attitudes, despite a few isolated instances of less favorable interactions.
Guests particularly appreciate the staff's readiness to assist with any requests, demonstrating excellent service and problem-solving skills. Personnel at the front desk and throughout the hotel are described as polite, attentive and highly professional, often going out of their way to ensure a pleasant stay for guests. The staff's ability to manage early check-ins, handle gluten-free requests and support families with children also receives commendation.
While most encounters are overwhelmingly positive, a few reviews highlight occasional issues with staff being less friendly or somewhat overwhelmed during busy times. Nonetheless, the overall impression is that the staff's dedication to excellent service and their warm, welcoming nature significantly contribute to a comfortable and enjoyable experience at Novotel Wien City.
Novotel Wien City offers complimentary WiFi, which has been remarked upon positively by many guests. The internet speed is generally fast, allowing for tasks such as streaming movies and maintaining a stable connection for work or leisure. Several reviews highlight the reliability and high speed of the WiFi, especially in the rooms and common areas. However, while many guests report a satisfactory experience, others have encountered issues, such as poor connections, unreliable service and interruptions that last for up to three hours. Additionally, the smart TV's inability to connect to streaming services like Netflix has been noted, detracting from the overall experience. Despite these occasional drawbacks, most visitors seem to find the WiFi service acceptable and appreciate its inclusion as a free amenity.
Novotel Wien City offers a variety of fitness amenities that cater to the needs of travelers looking to maintain their exercise routines. Guests have noted the gym as being functional and adequately equipped, providing a satisfactory space for a workout. Reviewers appreciated the comprehensive fitness facilities and mentioned that the gym was clean and well-maintained. Despite its smaller size, the gym includes essential equipment and has been described as well-equipped and adequate for basic fitness needs. The availability of an in-house fitness center and the inclusion of a fitness room in the hotel are definite conveniences for those prioritizing their workout regimen while traveling.
Parking at Novotel Wien City has garnered mixed feedback from guests with many highlighting the challenges and opportunities associated with it. While the hotel offers personal parking options, guests often find the available spaces limited and tightly packed. This can be particularly problematic for those with larger vehicles. The parking garage, although nearby, is not directly adjacent to the hotel, requiring a short walk—sometimes up to ten minutes—which can be inconvenient, especially when handling luggage.
The cost of parking is another common point of concern with fees ranging significantly and some guests noting high daily rates. However, a few guests mentioned more affordable parking options within a short walking distance. Despite some hurdles, guests appreciated the presence of underground and external parking solutions, as well as the efforts by the hotel staff to provide parking instructions and alternative garages. Overall, while parking at Novotel Wien City can be tricky and expensive, there are several options available to accommodate different needs.
For families looking to explore Vienna, Novotel Wien City proves to be an appealing choice. This hotel strikes a strong family-friendly tone, offering amenities and spaces tailored for family use. Many guests commend the family-oriented atmosphere, complemented by specially designed rooms and facilities for children. Families can enjoy the convenience of accessible rooms with separate toilets and showers, ideal for larger groups.
The hotel provides various play areas for children, including a game room and a playroom near the reception. These areas, though sometimes smaller than expected, are well-maintained and appreciated by visiting families. Additionally, the breakfast buffet receives high praise for its expansive and child-friendly setup. Complimentary treats like water and chocolate in the rooms add a thoughtful touch for younger guests.
Despite its many strengths, some reviewers noted that the family rooms can feel cramped for parties of four. Privacy concerns and limited space for luggage were minor drawbacks mentioned, but the cleanliness and overall comfort of the rooms generally received positive feedback.
Overall, Novotel Wien City is highly recommended for families, thanks to its welcoming atmosphere, dedicated children's areas and responsive staff. Its central location also provides easy access to Vienna's shopping, museums and other family-friendly attractions, making it a solid choice for a family-friendly hotel in the heart of the city.
The area around Novotel Wien City boasts a vibrant nightlife scene with various entertainment options, restaurants, bars and cafes in close proximity to the hotel. This lively atmosphere makes it a great location for those who enjoy an active night scene. Directly opposite the hotel lies a nightclub that operates primarily on weekends, featuring techno and disco parties that draw a crowd from Thursday to Saturday nights. The music extends into the early hours, sometimes until 6 am, energizing the vicinity with pulsating beats.
Guests have access to late-night services, including night room service, ensuring convenience for those staying out late. However, the energetic nightlife does come with some challenges; numerous reviewers noted the noise level from the nightclub, which can be disruptive, especially for those who prefer sleeping with their windows open. Despite this, the hotel's proximity to so many entertainment options makes it a lively and convenient spot for nocturnal adventurers.
Novotel Wien City offers a blend of contemporary ambiance and modern facilities, making it a recommended choice for a 4-star accommodation. The hotel maintains high standards of cleanliness and the rooms correspond well to the promotional pictures, providing modern and comfortable living spaces. This typical city hotel stands out for its good value, being particularly ideal for short stays. However, there are several areas where the hotel falls short of the expected four-star experience. Many guests express disappointment with the customer service and minimal amenities provided, pointing out that it doesn't live up to Novotel's standards seen elsewhere. The breakfast, described as mediocre and not up to four-star standards, along with unexpected extra payments, also detract from the overall experience. Despite these drawbacks, the hotel still earns commendations for its overall value and its likeness to other four-star accommodations.
The Novotel Wien City is a hotel that caters well to international guests and boasts numerous accessible features. It's particularly convenient for those aiming to explore Vienna, being well-located within easy reach of the city center and tourist sites. The hotel is adapted for individuals with disabilities, offering accessible rooms, restrooms and wheelchair access. Guests consistently find the rooms spacious, some even with balconies and mention a high-mounted toilet as a helpful feature.
The staff at Novotel Wien City are described as helpful and highly responsive, contributing positively to the overall accessibility experience. The hotel's location is strategic with two nearby metro stations providing easy access to public transportation and a direct train to the airport. This makes it simple to stroll through beautiful neighborhoods, walk to bars and restaurants and access various city areas.
However, some reviews noted challenges, particularly regarding older visitors and the difficulty in accessing adjacent metro stations. Despite these points, the overall sentiment highlights the hotel's efforts in ensuring a fully accessible and convenient stay for guests with disabilities.
Novotel Wien City stands out as a dog-friendly hotel with commendable policies and facilities that make it an ideal choice for travelers with pets. The hotel welcomes dogs and small pets, ensuring that guests do not face any issues with accommodations for their furry friends. Pets are allowed in rooms and the hotel maintains an overall pet-friendly atmosphere.
While the policy allows dogs and is accommodating to pets, it should be noted that the price for a pet's stay can be considered high, at 30€ or 32€ per night. Despite this, the positive reviews highlight the hotel's great location and good amenities dedicated to pets, making it a favorable option for those traveling with their dogs.
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Location
The surrounding area is vibrant yet peaceful, filled with an array of restaurants, bars, cafes and shops, creating a lively atmosphere without the chaos of more congested areas. Guests appreciate the hotel's quiet setting, which offers tranquility after a day of sightseeing. The proximity to the Danube Canal adds to its charm, perfect for leisurely evening walks.
Novotel Wien City also provides excellent value for money, combining a prime central location with competitive pricing. This, coupled with its modern amenities, cleanliness and friendly staff, enhances the overall guest experience, making it a standout choice for both leisure and business travelers. Access to public parking and various public transport options further adds to the convenience, making it easy to navigate and explore Vienna's many attractions.
In summary, the hotel's unbeatable location, paired with its comfort and ease of access, makes it a perfect hub for any visit to Vienna. Whether for a family vacation, business trip or a cultural tour, Novotel Wien City stands as a top pick for travelers seeking proximity to the city's vibrant heart.
Breakfast
However, there were several criticisms as well. The breakfast room was often described as too small and crowded for the number of guests, leading to long wait times for seating and food replenishment. The buffet organization and cleanliness left something to be desired with some guests noting that the display was confusing and that food labels were missing or inadequate. Certain food items, such as the eggs and bacon, were reported to be cold or of poor quality and the variety of fruit and croissants was sometimes lacking, especially over longer stays. Moreover, a number of reviews mentioned that the breakfast, priced at 24 euros per person, was often considered too expensive for the quality and selection provided.
Overall, while many guests enjoyed a rich and varied breakfast with friendly service, the recurring issues of overcrowding, limited variety for some items and high cost somewhat dampened the experience for others.
Dinner
However, several issues have been noted that detract from the dining experience. High restaurant prices, particularly for dinner and a slow, sometimes inattentive service have been common complaints. The bar service, in particular, faces criticism for running out of drinks and restocking slowly. There have also been remarks about the restaurant's photographs not matching reality, tired-looking food and tacky utensils.
Guests have mentioned difficulties such as a lack of card payment options, which necessitates cash transactions and a slow replenishing of items. The selection of dishes for breakfast is considered limited and the dinner menu, while good, is described as average and sometimes not as described. Despite these critiques, the possibility of a 20% discount with the Vienna City Card is a noted benefit.
Overall, while the restaurant delivers tasty and good meals, improvements in service speed, food labeling and the overall dining environment could elevate the guest experience further.
Rooms
Cleanliness stands out as a key positive aspect with rooms maintained to a high standard each day. Many guests appreciated the comfortable beds and the effective soundproofing, which ensured a restful stay despite occasional issues with heating or air conditioning.
Location is another highlight with the hotel situated conveniently close to the city center and public transportation, making it ideal for exploring Vienna. While some rooms offer beautiful views, others may face less picturesque sights. Despite minor inconveniences such as the separation of the toilet and bathroom or the occasional maintenance need, the rooms are widely regarded as a pleasant escape for travelers seeking both comfort and convenience in the heart of Vienna.
Beds
However, a few reviews noted some inconsistencies. Some visitors experienced discomfort with the pillows being too soft or too hard, while others mentioned issues with the firmness or size of the beds. There were also occasional mentions of thin duvets and blankets and some mattresses were reported to be either too soft or too sandy.
Despite these few drawbacks, many guests appreciated the nice service and comfortable experience overall. Overall, the comfortable beds at Novotel Wien City were notably a strong point, enhancing the stay for many visitors.
Cleanliness
The hotel’s bathrooms, while modern and clean, occasionally receive mixed reviews regarding minor issues like clogged showers and occasional flooding. Some guests mentioned that the breakfast area could benefit from improved cleaning with tables and floors sometimes found unclean.
Despite a few isolated concerns, the overall impression from the reviews is highly positive, especially regarding room cleanliness and the upkeep of the hotel. Friendly and efficient staff further enhance the guest experience, contributing to a comfortable and enjoyable stay at Novotel Wien City.
Staff
Guests particularly appreciate the staff's readiness to assist with any requests, demonstrating excellent service and problem-solving skills. Personnel at the front desk and throughout the hotel are described as polite, attentive and highly professional, often going out of their way to ensure a pleasant stay for guests. The staff's ability to manage early check-ins, handle gluten-free requests and support families with children also receives commendation.
While most encounters are overwhelmingly positive, a few reviews highlight occasional issues with staff being less friendly or somewhat overwhelmed during busy times. Nonetheless, the overall impression is that the staff's dedication to excellent service and their warm, welcoming nature significantly contribute to a comfortable and enjoyable experience at Novotel Wien City.
Wi-Fi
Gym
Parking
The cost of parking is another common point of concern with fees ranging significantly and some guests noting high daily rates. However, a few guests mentioned more affordable parking options within a short walking distance. Despite some hurdles, guests appreciated the presence of underground and external parking solutions, as well as the efforts by the hotel staff to provide parking instructions and alternative garages. Overall, while parking at Novotel Wien City can be tricky and expensive, there are several options available to accommodate different needs.
Family
The hotel provides various play areas for children, including a game room and a playroom near the reception. These areas, though sometimes smaller than expected, are well-maintained and appreciated by visiting families. Additionally, the breakfast buffet receives high praise for its expansive and child-friendly setup. Complimentary treats like water and chocolate in the rooms add a thoughtful touch for younger guests.
Despite its many strengths, some reviewers noted that the family rooms can feel cramped for parties of four. Privacy concerns and limited space for luggage were minor drawbacks mentioned, but the cleanliness and overall comfort of the rooms generally received positive feedback.
Overall, Novotel Wien City is highly recommended for families, thanks to its welcoming atmosphere, dedicated children's areas and responsive staff. Its central location also provides easy access to Vienna's shopping, museums and other family-friendly attractions, making it a solid choice for a family-friendly hotel in the heart of the city.
Nightlife
Guests have access to late-night services, including night room service, ensuring convenience for those staying out late. However, the energetic nightlife does come with some challenges; numerous reviewers noted the noise level from the nightclub, which can be disruptive, especially for those who prefer sleeping with their windows open. Despite this, the hotel's proximity to so many entertainment options makes it a lively and convenient spot for nocturnal adventurers.
4 Star
Accessible
The staff at Novotel Wien City are described as helpful and highly responsive, contributing positively to the overall accessibility experience. The hotel's location is strategic with two nearby metro stations providing easy access to public transportation and a direct train to the airport. This makes it simple to stroll through beautiful neighborhoods, walk to bars and restaurants and access various city areas.
However, some reviews noted challenges, particularly regarding older visitors and the difficulty in accessing adjacent metro stations. Despite these points, the overall sentiment highlights the hotel's efforts in ensuring a fully accessible and convenient stay for guests with disabilities.
Dog Friendly
While the policy allows dogs and is accommodating to pets, it should be noted that the price for a pet's stay can be considered high, at 30€ or 32€ per night. Despite this, the positive reviews highlight the hotel's great location and good amenities dedicated to pets, making it a favorable option for those traveling with their dogs.
No, Novotel Wien City doesn't have any pool.
No, a spa isn't available at Novotel Wien City.
Yes, Novotel Wien City welcomes dogs.
Yes, parking facilities are available at Novotel Wien City.
Yes, Novotel Wien City has a gym.
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