NH Wien City
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Summary of reviewsNH Wien City enjoys an enviable location in the heart of Vienna on the bustling Mariahilfer Strasse, providing guests with easy access to shops, cafes, restaurants and supermarkets. The nearby metro station further enhances the hotel’s accessibility, making city exploration convenient. Visitors appreciate the peaceful environment despite the central location, along with the spacious and comfortable rooms. The friendly and accommodating staff, as well as the available parking garage, add to the overall positive experience of staying at NH Wien City.
The hotel excels in offering a robust breakfast experience with a diverse and plentiful buffet, catering to various dietary needs and preferences. Guests often highlight the fresh produce and the cheerful service provided by the breakfast staff, despite some occasional feedback requesting more variety and better alignment with a four-star standard.
Rooms at NH Wien City are consistently praised for their spaciousness, comfort and cleanliness. Many find the rooms surprisingly large, often featuring separate living areas or kitchenettes and the beds are frequently mentioned as very comfortable. Housekeeping is noted for keeping the rooms clean, although some areas such as furnishings and bathroom facilities are reported to be in need of modernization. Noise levels are usually low, especially for rooms facing inner courtyards.
Cleanliness is a strong point for NH Wien City with most guests confirming the rooms and facilities are well-maintained. Daily cleaning services and fresh towels contribute to the high standard of cleanliness. Although some minor issues have been raised about surface dust and bathroom upkeep, the general consensus is highly positive.
The staff at NH Wien City receive consistent commendation for their friendliness and professionalism. Guests have mentioned the personalized and courteous service with specific staff members occasionally receiving special mentions for their outstanding customer service. These attributes significantly enhance guests’ experiences and satisfaction.
Although the Wi-Fi service has room for improvement, often being described as slow or unreliable, especially in certain areas of the hotel, the friendly and helpful staff somewhat mitigate this inconvenience. Efforts to improve connectivity could further enhance guest satisfaction.
The hotel's parking facilities are convenient, featuring a private underground garage. Guests find the parking easily accessible, though some have pointed out that the spaces can be narrow and cramped. Pricing for parking is considered reasonable by some, though others feel it is on the higher side.
Family-oriented features are a highlight with spacious and comfortable rooms that are well-suited for families. The hotel’s central location offers easy access to family-friendly activities, complemented by good security and dog-friendly policies, making it a versatile choice for family vacations.
For nightlife enthusiasts, the vibrant surrounding area adds to the allure. While NH Wien City doesn't have a traditional bar, the local nightlife options ensure plenty of evening entertainment opportunities.
Opinions on the beds vary with many praising them for comfort, supported by new mattresses and pillows contributing to a restful sleep. However, some guests have found the beds and sofa beds too firm or narrow, highlighting inconsistencies in sleep comfort.
In terms of living up to its four-star rating, NH Wien City receives mixed reviews. While the hotel meets basic expectations of room size and facilities, some guests feel it falls short in overall condition and service, pointing out areas like outdated decor and basic breakfast options.
Overall, NH Wien City offers a convenient, comfortable and generally pleasant stay, particularly praised for its location, cleanliness and staff service, though it could benefit from updates to its facilities and improvements in certain services.
Categories
The hotel excels in offering a robust breakfast experience with a diverse and plentiful buffet, catering to various dietary needs and preferences. Guests often highlight the fresh produce and the cheerful service provided by the breakfast staff, despite some occasional feedback requesting more variety and better alignment with a four-star standard.
Rooms at NH Wien City are consistently praised for their spaciousness, comfort and cleanliness. Many find the rooms surprisingly large, often featuring separate living areas or kitchenettes and the beds are frequently mentioned as very comfortable. Housekeeping is noted for keeping the rooms clean, although some areas such as furnishings and bathroom facilities are reported to be in need of modernization. Noise levels are usually low, especially for rooms facing inner courtyards.
Cleanliness is a strong point for NH Wien City with most guests confirming the rooms and facilities are well-maintained. Daily cleaning services and fresh towels contribute to the high standard of cleanliness. Although some minor issues have been raised about surface dust and bathroom upkeep, the general consensus is highly positive.
The staff at NH Wien City receive consistent commendation for their friendliness and professionalism. Guests have mentioned the personalized and courteous service with specific staff members occasionally receiving special mentions for their outstanding customer service. These attributes significantly enhance guests’ experiences and satisfaction.
Although the Wi-Fi service has room for improvement, often being described as slow or unreliable, especially in certain areas of the hotel, the friendly and helpful staff somewhat mitigate this inconvenience. Efforts to improve connectivity could further enhance guest satisfaction.
The hotel's parking facilities are convenient, featuring a private underground garage. Guests find the parking easily accessible, though some have pointed out that the spaces can be narrow and cramped. Pricing for parking is considered reasonable by some, though others feel it is on the higher side.
Family-oriented features are a highlight with spacious and comfortable rooms that are well-suited for families. The hotel’s central location offers easy access to family-friendly activities, complemented by good security and dog-friendly policies, making it a versatile choice for family vacations.
For nightlife enthusiasts, the vibrant surrounding area adds to the allure. While NH Wien City doesn't have a traditional bar, the local nightlife options ensure plenty of evening entertainment opportunities.
Opinions on the beds vary with many praising them for comfort, supported by new mattresses and pillows contributing to a restful sleep. However, some guests have found the beds and sofa beds too firm or narrow, highlighting inconsistencies in sleep comfort.
In terms of living up to its four-star rating, NH Wien City receives mixed reviews. While the hotel meets basic expectations of room size and facilities, some guests feel it falls short in overall condition and service, pointing out areas like outdated decor and basic breakfast options.
Overall, NH Wien City offers a convenient, comfortable and generally pleasant stay, particularly praised for its location, cleanliness and staff service, though it could benefit from updates to its facilities and improvements in certain services.
Hotel with Spa
This hotel is listed as a hotel with a spa in Vienna. Specific details about its spa facilities are not available in the provided data.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Guest Reviews
The NH Wien City hotel boasts an excellent location, nestled right in the heart of Vienna’s bustling center on the lively Mariahilfer Strasse. Guests have praised the unparalleled convenience of being situated on one of Vienna's main shopping streets with direct access to an array of shops, cafes, restaurants and supermarkets. The hotel's strategic position is complemented by a nearby metro station, making it particularly easy to explore the city. Many of the city’s prominent attractions, including museums and the historic Hofburg, are within comfortable walking distance, typically around 10-15 minutes.
Travelers have repeatedly highlighted the benefits of the hotel's quiet environment despite its central location, allowing for restful stays without the disruption of urban noise. The large, comfortable rooms and friendly, accommodating staff further enhance the experience. Additionally, the presence of a parking garage offers added convenience for visitors traveling by car. This combination of centrality, comfort and tranquility makes NH Wien City a superb choice for anyone looking to explore the vibrant city of Vienna.
The breakfast experience at NH Wien City generally receives high praise from guests. A standout feature is the wide variety and richness of the breakfast buffet, often described as excellent, diverse and plentiful. Guests appreciate the extensive selection of foods, including fresh bread, sausages, eggs, hams, cheeses, muesli, grains, vegetables, fruits, pancakes and even consideration for dietary restrictions such as lactose and gluten allergies. The breakfast is noted for catering to all tastes with both sweet and savory options and the service provided by the breakfast staff is frequently highlighted as friendly and cheerful.
However, not all feedback is uniformly positive. Some reviews mention that the breakfast could offer more variety and that the quality does not always match the price. A few guests felt the breakfast was average and others mentioned it didn’t meet the standard expected of a 4-star hotel. Despite these occasional critiques, the majority of guests seem to enjoy the breakfast and find it a substantial and satisfying start to their day. Overall, NH Wien City delivers a robust and enjoyable breakfast experience, complementing the hotel's advantageous location and comfortable accommodations.
The rooms at NH Wien City have consistently received positive feedback for their spaciousness, comfort and cleanliness. Many guests have been pleasantly surprised by the size of the rooms, often describing them as large, huge or even like apartments with some rooms featuring separate living areas or kitchenettes. The beds are frequently mentioned as very comfortable, contributing to a restful stay. The housekeeping staff receives high marks for keeping the rooms clean and tidy.
Despite the many positive aspects, some areas for improvement have been noted. Several reviewers mentioned that the furnishings and decor are outdated and showing signs of wear, which detracts from the overall experience. The bathrooms, while clean, are often described as small and in need of renovation with specific comments about old fixtures and poorly grouted tiles.
The rooms' amenities are generally appreciated with many guests listing features like comfortable beds, modern facilities and well-equipped spaces including refrigerators, kettles and coffee makers. However, the air conditioning system has been problematic for some, either due to excess noise or inefficiency.
Some issues with room placement and hotel layout have also been noted, such as rooms being difficult to locate and the split layout of the hotel across multiple buildings. Noise levels are generally low, especially for rooms facing inner courtyards, but a few guests noted that street-facing rooms could be slightly noisier.
Overall, while the rooms are applauded for their generous space and comfort, the hotel could benefit from modernizing its furnishings and improving its bathroom facilities. Despite these drawbacks, most guests are satisfied and find the hotel a good value for the space and comfort offered.
When planning a stay at NH Wien City, you'll find that the comfort of the beds is a topic of mixed reviews. Many guests praised the beds for being very comfortable with some even describing them as the most comfortable they've ever experienced. The rooms often feature new mattresses and pillows that contribute to a great night's sleep. For many, both twin and larger beds were adequately soft and clean, making the sleep experience enjoyable.
However, not all guests shared this positive sentiment. Some found the beds to be too narrow or too hard with several comments about mattresses being overly firm or even worn out. The sofa beds, in particular, received numerous criticisms for being uncomfortable and lacking sufficient support. Specific complaints included the ability to feel metal parts of the bed and the general lack of comfort when using these as sleeping arrangements.
Occasionally, guests had issues with bed accessories such as pillows and blankets, describing them as either too firm or too small. Despite these negatives, the overall reception indicates that the majority of the beds are generally comfortable, so you might still have a restful night's sleep.
If comfort in bedding is a concern, it may be worth making special requests or looking into room options to ensure a more satisfying experience.
NH Wien City is highly praised for its cleanliness across various guest reviews. The hotel is consistently described as very clean and maintaining immaculate conditions, making it a pleasant choice for travelers. Most guests found the rooms to be clean, spacious and tidy with some highlighting the daily cleaning service as impeccable. The towels are replaced daily, adding to the overall satisfaction with cleanliness.
However, there are a few reviews pointing out areas needing improvement. Some guests encountered rooms that were dirty or in need of more thorough cleaning—particularly, mentions of dusty surfaces and the bathroom grout being dirty were noted. Despite these occasional issues, the majority opinion leans positive, appreciating the clean and comfortable rooms, clean bathrobes and well-maintained facilities.
Overall, NH Wien City offers a high standard of cleanliness that meets guests' expectations, making it a reliable option for a clean and comfortable stay.
Visitors to NH Wien City consistently comment on the exceptional friendliness and helpfulness of the hotel staff. From the reception desk to the breakfast service, guests frequently praise the staff for being courteous, welcoming and always ready to assist. Several guests noted the personal touch provided by the team, such as leaving kind notes and making birthday wishes. Professionalism is a standout quality with many reviews hailing the staff’s ability to provide excellent customer service and attend to all requests promptly. Some personnel, like Samira and Zoran, received special mentions for their outstanding service and professionalism.
While the general consensus points to a very positive experience with the staff, a few reviews noted instances where the professionalism and responsiveness could be improved. Despite this, the overall impression of the staff remains overwhelmingly positive, contributing significantly to the guests’ satisfaction and their overall experience at the hotel. The dedicated team at NH Wien City seems to play an integral role in making stays comfortable and enjoyable for visitors.
The Wi-Fi experience at NH Wien City leaves room for improvement based on guest reviews. While there are sporadic mentions of the Wi-Fi being good or okay, a significant number of guests found the internet connection to be unreliable, slow and frequently dropping. Many reported having to reconnect each time they re-entered the hotel with some even finding it non-existent in their rooms, especially on the upper floors. This instability posed problems for basic tasks like texting and working online.
On a brighter note, the Wi-Fi seemed to work better in the lobby and breakfast area, hinting that some areas might have stronger connectivity. Guests appreciated the overall friendliness and service of the staff, hinting that an improvement in Wi-Fi could make their stays considerably better.
For those relying heavily on a stable internet connection during their stay, it may be worth considering these points. However, NH Wien City seems to be actively addressing concerns and potential guests might see improvements in the future.
NH Wien City offers a range of parking options catering to guests with cars, contributing to its overall convenience. Many guests appreciated the private, underground garage available on-site, noting its easy and immediate accessibility right under the hotel. The ample parking and adjacent garage are mentioned positively, providing a sense of convenience and reassurance for those traveling by car.
Some visitors found the parking spaces to be reasonably priced and competitively priced compared to local alternatives with a few mentioning the fee ranging from 17 to 20 euros per day. The hotel's central and ideal location, coupled with its own garage, adds substantial value to the accommodation.
However, there are some points of contention. A few guests highlighted that the parking spaces can be notably narrow and cramped, not always suitable for wider modern vehicles. The parking lot also faced criticism for its limited availability, occasional chaotic organization and a lack of proper signalization, making it harder to find. Additionally, there are remarks about the high price for parking, suggesting that it could be more affordable or even free for guests.
Overall, while NH Wien City's parking facilities receive praise for their accessibility and convenience, the space limitations and associated costs may pose challenges for some guests.
NH Wien City receives high praise from guests for its family-friendly accommodations and features. The hotel offers a variety of spacious and modern family rooms, which have been consistently described as comfortable, cozy and well-equipped with amenities such as slippers and bathrobes. These rooms often come with separate living areas, making them particularly convenient for families traveling with children.
The location of the hotel in the middle of the market area is another highlight, offering easy access to family-oriented activities and attractions. This central positioning is seen as excellent for families who want to explore the city conveniently. Moreover, the availability of organized parking adds to the practicality for those traveling by car.
Additional positives include good security and the overall suitability of the hotel for family vacations. The presence of dog-friendly policies also makes it a versatile choice for families with pets. While there were some minor issues such as noise from neighboring family rooms, the general consensus paints NH Wien City as a top-notch option for those on family travel.
NH Wien City offers a vibrant and lively area in the evening, making it a solid choice for those looking to enjoy the nightlife. The surrounding neighborhood is bustling with lots of shops, adding to the nighttime environment. For nighttime events, there's a venue called Bunker accessible via the subway. While the hotel itself doesn't have a traditional bar—only a standing area near the reception with a few drinks available—the local scene more than compensates. Saturday nights are especially fun, allowing visitors to enjoy the local atmosphere. However, some guests note that this area is not well-utilized for post-event socializing. Overall, the nearby nightlife and active surroundings provide plenty of excitement during the evenings.
NH Wien City has received a mix of feedback from guests with many expressing that it falls short of the four-star rating it advertises. Some positive aspects include spacious rooms that meet the quality-price ratio, making it a satisfactory choice for value-oriented travelers. It also offers the facilities expected of a four-star hotel, such as meeting rooms and a reception desk. However, there are numerous criticisms regarding its condition and services.
Guests note that the hotel appears dated and is lacking in many expected services. Cleanliness issues like dust and poor room cleaning have been mentioned multiple times. The layout of the hotel has been described as strange and even reminiscent of a parking lot, adding to the overall disappointing experience.
Breakfast options have been particularly criticized, being considered too basic and not up to the standards of a four-star establishment. Additionally, the equipment and amenities have not been updated, detracting from the expected quality. Service has been regarded as standard, but not exceptional, leaving some guests feeling that the price is too high for what is offered.
Overall, the consensus from the reviews is that NH Wien City does not live up to the four-star rating it advertises with several guests finding the overall condition and service quality disappointing. Despite the value it offers for certain travelers, the hotel presently does not meet the standards typically expected from a four-star property.
NH Wien City presents itself as a highly suitable option for business travelers. Reviews repeatedly highlight the hotel's appropriateness for work trips and business meetings. Its location, right on Mariahilferstrasse, is both an advantage and a slight drawback—offering convenient access to a bustling shopping street while also introducing some noise.
Guests appreciate the hotel's cleanliness and courteous reception service, which caters well to business needs. The common facilities are deemed comfortable and supportive for professional use. However, it's noted that the rooms, despite being clean, are not particularly spacious and the facilities could benefit from updates, especially the internet. Reliable WiFi seems to be a challenge above the second floor, which could be an issue for those needing consistent connectivity.
The quiet atmosphere inside the hotel contrasts pleasantly with the vibrancy of its surroundings, making it a good choice for those wanting a balance of work and leisure. The staff's accommodating nature further enhances the experience, ensuring needs are met promptly. Visitors have also found the location excellent for a short stay or business trip with the added bonus of exploring the area's cool cafes and restaurants.
Despite minor drawbacks like the entrance policy due to the government building and the occasional WiFi issues, NH Wien City stands out as an excellent base for both business and personal travel.
NH Wien City stands out for its accommodating approach towards pets, creating a welcoming environment for dog owners. Guests have appreciated the dog-friendly facilities and the opportunity to stay with their pets without incurring additional charges. The hotel provides thoughtful amenities, including beds and dishes specifically for dogs, enhancing the convenience for pet owners. The inclusive policy allows pets to be a part of the hotel experience seamlessly. Additionally, the hotel offers a delightful brunch, contributing to an overall enjoyable stay for both humans and their furry companions.
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Location
Travelers have repeatedly highlighted the benefits of the hotel's quiet environment despite its central location, allowing for restful stays without the disruption of urban noise. The large, comfortable rooms and friendly, accommodating staff further enhance the experience. Additionally, the presence of a parking garage offers added convenience for visitors traveling by car. This combination of centrality, comfort and tranquility makes NH Wien City a superb choice for anyone looking to explore the vibrant city of Vienna.
Breakfast
However, not all feedback is uniformly positive. Some reviews mention that the breakfast could offer more variety and that the quality does not always match the price. A few guests felt the breakfast was average and others mentioned it didn’t meet the standard expected of a 4-star hotel. Despite these occasional critiques, the majority of guests seem to enjoy the breakfast and find it a substantial and satisfying start to their day. Overall, NH Wien City delivers a robust and enjoyable breakfast experience, complementing the hotel's advantageous location and comfortable accommodations.
Rooms
Despite the many positive aspects, some areas for improvement have been noted. Several reviewers mentioned that the furnishings and decor are outdated and showing signs of wear, which detracts from the overall experience. The bathrooms, while clean, are often described as small and in need of renovation with specific comments about old fixtures and poorly grouted tiles.
The rooms' amenities are generally appreciated with many guests listing features like comfortable beds, modern facilities and well-equipped spaces including refrigerators, kettles and coffee makers. However, the air conditioning system has been problematic for some, either due to excess noise or inefficiency.
Some issues with room placement and hotel layout have also been noted, such as rooms being difficult to locate and the split layout of the hotel across multiple buildings. Noise levels are generally low, especially for rooms facing inner courtyards, but a few guests noted that street-facing rooms could be slightly noisier.
Overall, while the rooms are applauded for their generous space and comfort, the hotel could benefit from modernizing its furnishings and improving its bathroom facilities. Despite these drawbacks, most guests are satisfied and find the hotel a good value for the space and comfort offered.
Beds
However, not all guests shared this positive sentiment. Some found the beds to be too narrow or too hard with several comments about mattresses being overly firm or even worn out. The sofa beds, in particular, received numerous criticisms for being uncomfortable and lacking sufficient support. Specific complaints included the ability to feel metal parts of the bed and the general lack of comfort when using these as sleeping arrangements.
Occasionally, guests had issues with bed accessories such as pillows and blankets, describing them as either too firm or too small. Despite these negatives, the overall reception indicates that the majority of the beds are generally comfortable, so you might still have a restful night's sleep.
If comfort in bedding is a concern, it may be worth making special requests or looking into room options to ensure a more satisfying experience.
Cleanliness
However, there are a few reviews pointing out areas needing improvement. Some guests encountered rooms that were dirty or in need of more thorough cleaning—particularly, mentions of dusty surfaces and the bathroom grout being dirty were noted. Despite these occasional issues, the majority opinion leans positive, appreciating the clean and comfortable rooms, clean bathrobes and well-maintained facilities.
Overall, NH Wien City offers a high standard of cleanliness that meets guests' expectations, making it a reliable option for a clean and comfortable stay.
Staff
While the general consensus points to a very positive experience with the staff, a few reviews noted instances where the professionalism and responsiveness could be improved. Despite this, the overall impression of the staff remains overwhelmingly positive, contributing significantly to the guests’ satisfaction and their overall experience at the hotel. The dedicated team at NH Wien City seems to play an integral role in making stays comfortable and enjoyable for visitors.
Wi-Fi
On a brighter note, the Wi-Fi seemed to work better in the lobby and breakfast area, hinting that some areas might have stronger connectivity. Guests appreciated the overall friendliness and service of the staff, hinting that an improvement in Wi-Fi could make their stays considerably better.
For those relying heavily on a stable internet connection during their stay, it may be worth considering these points. However, NH Wien City seems to be actively addressing concerns and potential guests might see improvements in the future.
Parking
Some visitors found the parking spaces to be reasonably priced and competitively priced compared to local alternatives with a few mentioning the fee ranging from 17 to 20 euros per day. The hotel's central and ideal location, coupled with its own garage, adds substantial value to the accommodation.
However, there are some points of contention. A few guests highlighted that the parking spaces can be notably narrow and cramped, not always suitable for wider modern vehicles. The parking lot also faced criticism for its limited availability, occasional chaotic organization and a lack of proper signalization, making it harder to find. Additionally, there are remarks about the high price for parking, suggesting that it could be more affordable or even free for guests.
Overall, while NH Wien City's parking facilities receive praise for their accessibility and convenience, the space limitations and associated costs may pose challenges for some guests.
Family
The location of the hotel in the middle of the market area is another highlight, offering easy access to family-oriented activities and attractions. This central positioning is seen as excellent for families who want to explore the city conveniently. Moreover, the availability of organized parking adds to the practicality for those traveling by car.
Additional positives include good security and the overall suitability of the hotel for family vacations. The presence of dog-friendly policies also makes it a versatile choice for families with pets. While there were some minor issues such as noise from neighboring family rooms, the general consensus paints NH Wien City as a top-notch option for those on family travel.
Nightlife
4 Star
Guests note that the hotel appears dated and is lacking in many expected services. Cleanliness issues like dust and poor room cleaning have been mentioned multiple times. The layout of the hotel has been described as strange and even reminiscent of a parking lot, adding to the overall disappointing experience.
Breakfast options have been particularly criticized, being considered too basic and not up to the standards of a four-star establishment. Additionally, the equipment and amenities have not been updated, detracting from the expected quality. Service has been regarded as standard, but not exceptional, leaving some guests feeling that the price is too high for what is offered.
Overall, the consensus from the reviews is that NH Wien City does not live up to the four-star rating it advertises with several guests finding the overall condition and service quality disappointing. Despite the value it offers for certain travelers, the hotel presently does not meet the standards typically expected from a four-star property.
Business
Guests appreciate the hotel's cleanliness and courteous reception service, which caters well to business needs. The common facilities are deemed comfortable and supportive for professional use. However, it's noted that the rooms, despite being clean, are not particularly spacious and the facilities could benefit from updates, especially the internet. Reliable WiFi seems to be a challenge above the second floor, which could be an issue for those needing consistent connectivity.
The quiet atmosphere inside the hotel contrasts pleasantly with the vibrancy of its surroundings, making it a good choice for those wanting a balance of work and leisure. The staff's accommodating nature further enhances the experience, ensuring needs are met promptly. Visitors have also found the location excellent for a short stay or business trip with the added bonus of exploring the area's cool cafes and restaurants.
Despite minor drawbacks like the entrance policy due to the government building and the occasional WiFi issues, NH Wien City stands out as an excellent base for both business and personal travel.
Dog Friendly
No, NH Wien City doesn't have any pool.
Yes, a spa is available at NH Wien City.
Yes, NH Wien City welcomes dogs.
Yes, parking facilities are available at NH Wien City.
Yes, NH Wien City has a gym.
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