Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Ibis Wien Mariahilf is strategically located in Vienna, making it a favored choice for tourists and theater-goers. Although not in Vienna's heart, the hotel offers excellent connectivity to public transportation, including subways, trams and main train stations like Westbahnhof, located just a 5-minute walk away. This allows guests easy access to popular attractions and shopping areas like Mariahilfer Strasse. Despite being situated on a busy street, the area is safe and relatively quiet, making it ideal for sightseeing and city walks.
The breakfast at Ibis Wien Mariahilf receives high praise for its extensive and varied selection. Guests appreciate the plentiful buffet that caters to all tastes, including vegan options such as soy yogurt and hummus. Highlights include the waffle machine and a mix of traditional European breakfast items. While the breakfast area can get crowded during peak times, the efficient staff ensure a positive dining experience overall. Despite minor criticisms, the breakfast is regarded as excellent and a significant value addition to the stay.
The hotel’s dinner experience also receives commendation for its cozy ambiance and quality of food, served until 10:00 PM. The bar and restaurant are comfortable spots for unwinding, though the menu is somewhat limited and lacks vegan options. Additionally, the restaurant closes on Sundays and Mondays. Nonetheless, the hotel offers good alternatives within walking distance, ensuring a satisfactory dining experience overall.
The rooms at Ibis Wien Mariahilf present a mixed picture. While clean and comfortable with good views and blackout curtains, many guests note that the rooms are outdated and need renovation. Issues like noise from the street, small room sizes, lack of basic amenities and inadequate air conditioning are commonly mentioned. However, the rooms are functional and the beds are often noted as comfortable, contributing positively to the overall stay despite the need for updates.
Cleanliness throughout the hotel is generally lauded with particular praise for the thorough housekeeping staff. While there are occasional lapses, such as dirty linens or unvacuumed carpets, the hotel mostly maintains a tidy and hygienic environment, enhancing its appeal as a city vacation spot.
The staff at Ibis Wien Mariahilf are frequently commended for their friendliness and helpfulness. Multilingual abilities and attentive service from the reception team stand out and while there are occasional service inconsistencies, the staff's overall enthusiasm and dedication contribute positively to guest experiences.
The free Wi-Fi at the hotel receives mixed reviews. While many guests find the connection stable and fast enough for streaming and online check-ins, others report slow and unreliable connectivity, which suggests room for improvement in this area.
For families, the Ibis Wien Mariahilf is highly recommended due to its child-friendly features, such as connecting rooms and a children's playroom. The comfortable and clean rooms, combined with a convenient location close to attractions, make it an ideal choice for family vacations.
The hotel's nightlife offerings are decent with nearby theaters, bars and clubs providing various evening entertainment options. The hotel's bar is also noted positively as a cozy spot for a drink.
The beds at Ibis Wien Mariahilf receive generally favorable reviews with many guests finding them comfortable and conducive to restful sleep, despite occasional complaints about bed firmness or pillow support.
As a three-star hotel, the Ibis Wien Mariahilf offers good value for money, providing a clean, comfortable and reasonably priced stay. The basic level of service and amenities strikes a balance between cost and convenience, making it a popular choice for budget-conscious travelers.
Overall, the Ibis Wien Mariahilf is well-regarded for its strategic location, excellent breakfast, friendly staff and family-friendly amenities, though it would benefit from room updates and more consistent Wi-Fi service. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Room Types
Standard Twin Room- cosy room with satellite TV
- private bathroom with a shower
Standard Room with One Double Bed and One Single Bed- cosy room with satellite TV
- private bathroom with a shower
Standard Double Room- cosy room with satellite TV
- private bathroom with a shower
Standard Double Room with Panoramic ViewThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Apartment with City ViewThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite offers a flat-screen TV with cable channels, a tea and coffee maker, parquet floors, heating as well as city views. The unit has 1 bed.
Guest Reviews
7.9
Good
Location
'Ibis Wien Mariahilf' enjoys an enviable position in Vienna, making it an ideal base for both tourists and theater-goers. The hotel's location, while not in the heart of the city center, compensates with its excellent connectivity to public transportation, including subways, trams and main train stations like Westbahnhof, a mere 5-minute walk away. This makes accessing Vienna's various points of interest, including popular attractions and shopping streets like Mariahilfer Strasse, a breeze.
Proximity to Raimund Theater stands out as a major perk, perfect for those attending shows. Guests appreciate being just steps away from numerous dining options, shops and essential services. The convenience of having tram and metro stations virtually at the doorstep enhances the appeal, allowing easy commutes to the inner city, cultural landmarks and beyond.
Despite being located on a busy street, many guests find the area safe and the surroundings relatively quiet. The location is touted as optimal for sightseeing trips, shopping excursions and even city walks, balancing accessibility and tranquility seamlessly. Overall, Ibis Wien Mariahilf's location is highly praised for its strategic placement, well-suited for visitors looking to explore Vienna efficiently.
Breakfast
The breakfast experience at Ibis Wien Mariahilf receives overwhelmingly positive feedback from guests. The breakfast buffet is described as plentiful, offering a wide and varied selection that caters to all tastes with many noting the high quality of the food. Highlights include diverse options ranging from sausages, bacon and cheese to vegan choices such as soy yogurt, soy milk and hummus. Guests particularly appreciate features like the waffle machine and the rich assortment of sweet and savory items.
The buffet is frequently replenished and includes a mix of traditional European breakfast items. Many reviewers remark on the delicious coffee and the extensive selection being available until late in the morning. Although the breakfast area can become crowded and noisy during peak times, the friendly and efficient staff help maintain a positive dining experience.
Despite some criticisms regarding the use of UHT milk, occasional issues with replenishment speed during busy periods and the breakfast room's atmosphere, the overall sentiment is that the breakfast is excellent, rich in choices and adds significant value to their stay. The varied and comprehensive breakfast has made a lasting impression on many guests, making it one of the hotel's standout features.
Dinner
The Ibis Wien Mariahilf offers a mixed dining experience featuring both commendable and less favorable aspects. The hotel's restaurant has been praised for its excellent kitchen, serving tasty and well-prepared dishes until 10:00 PM. Guests find the bar and restaurant cozy and comfortable with many noting that it provides a pleasant dining atmosphere. The quality of the food stands out with some guests describing it as great and delicious and the prices as quite reasonable compared to typical city standards.
The hotel bar is frequently highlighted as a nice and cozy spot, open late for guests to unwind. However, the restaurant menu receives some criticism for being limited with no vegan options for breakfast and occasionally unclean dining tables. The variety and freshness of the breakfast buffet get high marks, often described as sensational, adding to the overall positive dining experience.
Despite these merits, some guests feel that the service and quality at the restaurant can be disappointing and they noted that it closes on Sundays and Mondays. For those seeking variety, there are good alternatives within walking distance, including several restaurants near the hotel. Overall, while the Ibis Wien Mariahilf provides a decent dining experience with standout breakfast and dinner options, those seeking more variety or specific dietary options might need to explore nearby eateries.
Rooms
The guest reviews of Ibis Wien Mariahilf paint a mixed picture. On the positive side, many guests appreciated the clean and comfortable rooms, often highlighting their spaciousness and good views, especially from higher floors. Blackout curtains, comfortable beds and well-maintained rooms were frequently noted. The hotel's friendly staff and functional amenities also stood out to the guests.
However, the reviews also pointed out several areas needing improvement. Rooms were often described as outdated and in need of renovation with worn-out furniture and old carpets being commonly mentioned. Noise issues were prevalent, particularly for rooms facing the main street, due to poorly sealing windows. Room sizes were often considered small, especially for larger groups or extended stays. Guests also expressed dissatisfaction with the lack of basic amenities such as a fridge, kettle or safe. Additionally, some rooms suffered from inadequate lighting and poor air conditioning, making them uncomfortably hot at times.
Overall, Ibis Wien Mariahilf offers a basic and functional stay with clean and comfortable rooms, but the hotel would benefit from updates and improvements to meet modern standards and guest expectations.
Beds
The beds at Ibis Wien Mariahilf have garnered mixed reviews from guests, but the majority lean towards the positive. A consistent highlight across reviews is the comfort of the beds with many guests describing them as comfortable or very comfortable. Several guests appreciated the clean and cozy nature of the beds with snug mattresses contributing to a restful sleep.
However, not all feedback was favorable. A number of guests pointed out issues such as beds being too hard or too soft with some describing their mattress as either too hard or too soft for their liking. There were also occasional complaints about bed frames sliding and beds feeling narrow. The pillows also received mixed reviews with comments on them being too small or not supportive enough.
Despite these occasional drawbacks, the general consensus leans towards satisfaction with the bed comfort, making it possible for most guests to enjoy a pleasant stay.
Cleanliness
Located in a prime spot for exploring Vienna, Ibis Wien Mariahilf stands out for its commitment to cleanliness, much appreciated by its guests. The majority of reviewers emphasized the hotel's high standards of cleanliness throughout, particularly praising the rooms and bathrooms for being very clean and well-maintained. Guests often noted that the rooms were cleaned daily and found the housekeeping staff to be thorough and polite. This consistency in cleanliness extended to all areas of the hotel, leaving an overall impression of a tidy and hygienic environment.
Notably, some aspects received mixed feedback. While many found their rooms to be spotless, a few encountered issues such as dirty linens, mold in the bathroom and areas that weren't thoroughly cleaned. The carpets, in particular, did not appeal to some guests. Additionally, some rooms did not appear to be vacuumed daily and cleanliness seemed to vary somewhat.
Despite these occasional lapses, the hotel's strengths in maintaining a clean environment, combined with functional and comfortable rooms, make it an ideal choice for a city vacation. The spacious, clean accommodations, often with beautiful views from higher floors, contribute to a positive overall experience.
Staff
The staff at Ibis Wien Mariahilf generally receive commendations for their friendliness and helpfulness, creating a welcoming atmosphere for guests. The team across various departments, including reception, housekeeping and the bar, are noted for being friendly, polite and accommodating. Many reviews highlight the excellent service and professional demeanor exhibited by numerous staff members, contributing positively to guests’ experiences.
Several guests appreciated the multilingual abilities of the staff, which facilitated better communication and service delivery. The hotel management, particularly the reception team, often receive specific praise for their attentive and courteous approach. The employees’ cooperative nature and readiness to assist, from helping with storing bicycles to addressing immediate concerns, are frequently mentioned in positive terms. This accommodating attitude significantly enhances the overall guest satisfaction.
However, some reviews point out inconsistencies in service quality. There are mentions of reception staff being occasionally unfriendly or less helpful and some breakfast service issues. A few guests noted that certain staff members appeared inexperienced and could benefit from additional training to maintain professionalism. Despite these occasional drawbacks, the general sentiment towards the staff's service at Ibis Wien Mariahilf is favorable with many guests applauding their enthusiasm and dedication to ensuring a pleasant stay.
Wi-Fi
The WiFi at Ibis Wien Mariahilf receives mixed reviews from guests. Many highlight the positive aspects, such as the availability of free Wi-Fi and generally good connection speeds. Guests have mentioned that the Wi-Fi was quick, stable and functional, making it convenient for activities like Netflix streaming and online check-ins. Some found the internet connection to be reliable and steady with no glitches or disconnections.
However, there are notable criticisms as well. A number of guests reported slow and unreliable Wi-Fi with connections that dropped out regularly or were completely unavailable. There were mentions of weak and unstable internet within the rooms and some even experienced their Wi-Fi stopping entirely during their stay. This indicates that while the hotel provides free Wi-Fi with decent and sometimes speedy connections, the quality and reliability can vary significantly with room for improvement in maintaining a consistent internet service throughout the property.
Family
The Ibis Wien Mariahilf receives high praise from guests traveling with children, making it an excellent choice for families. Reviewers consistently describe the hotel as child-friendly and accommodating for family needs. Families appreciated the availability of connecting rooms, which provided ample space and convenience for larger groups. The presence of a children's playroom was also noted, adding to the family-friendly atmosphere.
Guests found the check-in process straightforward and the staff very friendly and accommodating. The hotel's facilities are well-suited for families with rooms described as comfortable and clean. There are also specific mentions of the hotel being ideal for family outings and vacations with some guests highlighting the spacious triple rooms as a significant benefit.
Additionally, the hotel's location received positive feedback for being convenient and close to attractions, making it a good address for visitors with children. Families looking to enjoy local musicals or simply a comfortable stay will find this hotel meets their needs quite well. The staff's warmth and helpfulness, including going the extra mile to return forgotten items by post, contribute to its reputation as a family-friendly destination embraced by guests.
Overall, Ibis Wien Mariahilf comes highly recommended for family visits due to its accommodating facilities, friendly environment and convenient location.
Nightlife
The nightlife around Ibis Wien Mariahilf offers a mix of experiences for visitors. Guests have highlighted the proximity to theaters, bars, clubs and various interesting locations, enhancing the appeal for those looking to explore Vienna's evening scene. The hotel's own bar has received positive mentions, providing a pleasant spot for a drink. The nearby Mariahilfer Straße is suggested for both shopping and partying, offering a lively atmosphere. Despite the mixed mentions regarding the availability of nightlife directly around the hotel, the general consensus is that the area provides good options for evening entertainment.
3 Star
The Ibis Wien Mariahilf is viewed as a good option for those traveling to Vienna, primarily due to its value for money. The price is considered reasonable and suitable for its three-star rating, meeting the typical expectations of guests familiar with this category. Reviewers frequently note that the hotel's services, from breakfast to friendly staff and parking, are commendable for the price point, ensuring a satisfactory experience for visitors.
However, some guests feel that the room rates are a bit high relative to the services provided and there are occasional remarks about the hotel appearing tired and in need of refurbishment. Despite these areas for improvement, the cleanliness and comfort of the rooms are positively highlighted, making it a practical choice for a quick city trip.
Overall, the Ibis Wien Mariahilf is described as delivering an acceptable, albeit basic, level of service and amenities for a three-star hotel. It strikes a balance between cost and convenience, making it a popular choice for budget-conscious travelers seeking a decent place to stay in Vienna.
Business
The Ibis Wien Mariahilf emerges as a commendable option for business travelers seeking comfort and efficiency. Situated in a good and convenient location, the hotel offers facilities that cater well to professional needs. The WiFi connectivity is consistently reliable, ensuring smooth work sessions. The meeting rooms are excellent for professional gatherings and are sometimes used for breakfast, providing additional amenities for guests.
The seminar and conference facilities are appropriate, though there have been occasional issues with air conditioning in these spaces. Rooms feature numerous power sockets and sufficiently large desks, making them conducive to work. The hotel's restaurant is well-organized and the overall management is efficient, facilitating a productive stay.
The accommodation is offered at reasonable and fair prices, making it a practical choice for business trips. Overall, Ibis Wien Mariahilf is a business-friendly hotel, equipped with the necessary amenities and services for uninterrupted professional stops.
Accessible
'Ibis Wien Mariahilf' is favorably located for guests with disabilities with several positive mentions of its accessible features. The hotel's proximity to public transport, including subways and trams, makes it easy to navigate the city and it is conveniently accessible from the Main Station. Accessibility is a key strength with ramps and elevators ensuring that disabled guests can move around with ease. The location is also praised for being near various businesses, adding to its convenience.
Accessible rooms and facilities are highlighted, alongside an accessible hotel garage. These features collectively ensure that guests with mobility impairments can have a comfortable stay. However, some reviews indicate challenges such as difficulties with self-service during breakfast for those with mobility issues and the absence of a ramp for dragging luggage. Despite these minor drawbacks, the overall accessibility of the hotel is commendable, ensuring it remains a suitable option for disabled travelers looking for comfort and ease of access.
Honeymoon
The Ibis Wien Mariahilf appears to lack dedicated facilities and services tailored for honeymooners. Reviews indicate that the hotel does not offer specialized honeymoon packages or amenities designed for romantic getaways. There are no specific honeymoon meals and the overall atmosphere of the hotel is not considered suitable for creating a romantic experience. Guests looking for a more tailored honeymoon experience might need to explore other options that cater specifically to romantic stays. While the hotel may provide general accommodations, it is not aligned with the expectations for a honeymoon destination.
Dog Friendly
Ibis Wien Mariahilf is generally welcoming for pets, particularly dogs, which are allowed and acknowledged by several guests as a pleasant feature. The hotel embraces a pet-friendly attitude, although it lacks specific pet amenities. The focus on being dog-friendly is evident, making it a suitable choice for travelers accompanied by their canine companions. However, the presence of dedicated pet amenities is notably absent, which might be a consideration for some guests. Overall, Ibis Wien Mariahilf is accommodating toward dogs, ensuring they are welcome during your stay.
No, Ibis Wien Mariahilf doesn't have any pool.
No, a spa isn't available at Ibis Wien Mariahilf.
Yes, Ibis Wien Mariahilf welcomes dogs.
Yes, parking facilities are available at Ibis Wien Mariahilf.