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Summary of reviewsHotel City Central, located in Vienna, offers a strategic spot for tourists aiming to explore the city effortlessly. Just a short walk from St. Stephen's Cathedral and the city center, the hotel provides excellent access to key attractions and public transport, making sightseeing convenient. Despite its central position, guests appreciate the serene surroundings, which offer a peaceful retreat from the bustling city.
The breakfast at Hotel City Central is a standout feature, consistently praised for its variety and quality. Guests enjoy a plentiful buffet that caters to diverse tastes, including vegan and halal options. The modern decor and comfortable atmosphere of the breakfast room enhance the dining experience, making it a delightful start to the day.
The rooms at the hotel receive mixed reviews but are primarily noted for their cleanliness and comfort. While the ambiance is often described as cozy and well-maintained, some rooms are noted for being small or slightly outdated. The sound insulation and bathrooms could use improvements, but the general consensus is that the rooms are tidy and comfortable, offering a pleasant stay.
Cleanliness is a notable strength of Hotel City Central with consistent praise for well-maintained rooms and facilities. Guests appreciate the high hygiene standards and daily upkeep, which contribute to a comfortable and spotless environment throughout the hotel.
The staff at Hotel City Central are highly commended for their friendliness and attentiveness. They are described as professional, accommodating and willing to go above and beyond to make guests' stays enjoyable. Special mentions of individual staff members highlight the exceptional service and warm hospitality that significantly enhance the overall guest experience.
The hotel offers a reliable Wi-Fi experience with strong and steady internet access, suitable for both leisure and business use. Though there are occasional issues with connectivity, the majority of feedback is positive, ensuring guests can stay connected during their visit.
Parking at the hotel is available, but guests note that the facility could improve clarity around policies and fees. On-site parking is convenient, though it can be expensive and limited in space. Alternative parking options nearby provide a helpful backup for those traveling with cars.
Hotel City Central is highly recommended for families, offering a welcoming and accommodating environment for those with young children. Special touches like teddy bears at check-in and hot water for baby bottles emphasize the family-friendly services, making it a favored choice for family getaways.
The vibrant nightlife around Hotel City Central, especially near the Danube Canal, is appreciated by guests. The proximity to various bars, restaurants and easy access to public transport contribute to a lively evening experience.
Guests generally find the beds at Hotel City Central comfortable, though there are some complaints about the softness and the structure of double beds. Despite these issues, the overall impression is positive with many guests highlighting the bed comfort as a benefit.
The historical charm and vintage appeal of Hotel City Central make it an attractive option for history enthusiasts. As one of Vienna's oldest hotels, it exudes an imperial ambiance and offers a rich historical experience, complemented by its proximity to significant landmarks.
While there are mixed opinions regarding its four-star status, many guests appreciate the traditional service and amenities, considering it good value for its category. Some, however, feel that additional amenities and modern updates could enhance the four-star experience.
Overall, Hotel City Central is celebrated for its prime location, superb breakfast, cleanliness, exceptional staff and family-friendliness, making it a highly recommended choice for visitors exploring Vienna. Show more
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Categories
Hotel near Nightlife Spots
Located in Leopoldstadt, this hotel is near trendy bars, clubs, and music venues. The area offers a vibrant nightlife scene, making it a convenient base for exploring Vienna's evening entertainment.
Boutique-style Hotel
Historic Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Parking
4-Star Hotel
Room Types
Comfort Double RoomA spacious room with a seating area and air conditioning.
Standard Single RoomRoom with individually controlled air-conditioning and a flat-screen Sky satellite TV.
Standard Double RoomRoom with individually controlled air-conditioning and a flat-screen Sky satellite TV.
Extra beds are not available for this room type, only 1 baby cot.
Standard Twin RoomRoom with 2 separate single beds, individually controlled air-conditioning and a flat-screen Sky satellite TV.
Extra beds are not available for this room type, only 1 baby cot.
City ApartmentApartment featuring a kitchen, a bedroom and a living room with a flat-screen Sky satellite TV.
Please note that daily maid service is not included. It can be requested at a surcharge. Further details are provided upon arrival.
Double Room with Courtyard ViewA quiet double room facing the inner courtyard, a flat-screen Sky satellite TV and air conditioning.
Extra beds are not available for this room type, only 1 baby cot.
1 Queen Bed to 1 large double bed.
Family RoomThis family room consists of 2 separate double rooms with a bathroom, a minibar, a flat-screen Sky satellite TV and air conditioning.
Guest Reviews
8.5
Very Good
Location
Hotel City Central is celebrated for its exceptional location, making it an ideal choice for visitors wanting to explore Vienna with ease. Situated just a few minutes' walk from the city center and St. Stephen's Cathedral, the hotel provides unparalleled access to numerous attractions, including the Danube Canal, Prater and a variety of shops and restaurants. The convenience of being close to several public transportation options such as metro, tram and bus stops further enhances its appeal, allowing guests to navigate the city effortlessly.
The central yet tranquil setting of Hotel City Central permits walking access to historic sites and tourist hotspots, making it perfect for sightseeing. Many reviews highlight the hotel's proximity to major landmarks and acknowledge the ease of reaching these destinations on foot. Additionally, guests benefit from its closeness to the Schwedenplatz metro station, enhancing connectivity to other parts of Vienna and the airport.
Visitors also appreciate the peaceful environment surrounding the hotel, which despite its central location, offers a quiet retreat from the bustling city. The neighborhood is well-organized and adjacent to the vibrant heart of Vienna, providing a balanced mix of accessibility and serenity for a pleasant stay.
Overall, Hotel City Central stands out for its strategic location, making it an optimal choice for tourists eager to explore Vienna's historic and cultural treasures on foot or via public transport.
Breakfast
Travelers consistently praise the breakfast at Hotel City Central, highlighting its variety and quality. Guests describe the offerings as extensive and abundant with a wide selection that caters to all tastes, including vegan options and halal choices. The breakfast buffet is noted for its deliciousness and the impressive range of fresh and tasty products, ensuring that there is something for everyone. Many appreciate the breakfast room's modern decor and comfortable atmosphere, which adds to the overall dining experience.
Frequent comments mention the breakfast as very filling and the perfect start to the day with ample availability of fruits, cheese, sausages, cereals and more. The quality and variety of the food receive high marks with many guests calling the breakfast superb, fantastic and amazing. Those who prefer a healthy choice are also satisfied with the options provided.
Though a few reviews mention the coffee could be improved and that the selection of sweets is limited, the overwhelmingly positive feedback on the breakfast's taste, variety and the overall ambiance of the breakfast area stand out. Some guests particularly enjoy the friendly and accommodating morning staff, which enhances their dining pleasure. Overall, the breakfast at Hotel City Central is highly recommended and valued as a significant highlight of the stay, ensuring guests have a satisfying and hearty meal to kickstart their day.
Rooms
'Hotel City Central' receives a mix of guest reviews concerning its rooms with a predominant emphasis on cleanliness and comfort despite some notable drawbacks. Many guests appreciate the neat and cozy ambiance with numerous mentions of the rooms being very clean and well-maintained. Spaciousness varies among the accommodations; while some rooms are described as spacious and airy, others are noted for being small and somewhat outdated. The hotel's older furniture and decor are frequently mentioned, though many guests view this as having a certain charm or being in harmony with the architecture.
Sound insulation could be better, as several guests reported noise from neighboring rooms or the street. The bathrooms also receive mixed feedback; they are generally clean but often described as small and in need of renovation. Some guests would appreciate the addition of amenities like a mini-fridge or more electrical sockets. Despite these issues, the rooms are often deemed comfortable with some featuring nice views and good-sized beds.
In summary, 'Hotel City Central' offers a clean and cozy stay with varying room sizes and some outdated features. While the rooms could benefit from modern updates and better soundproofing, their cleanliness and comfort generally leave a positive impression.
Beds
Hotel City Central offers a mixed but generally positive experience when it comes to the comfort of its beds. On the bright side, a significant majority of guests have praised the beds for being comfortable and clean with many noting that they had a very comfortable or even extremely comfortable experience. The quality of the mattresses received several commendations, as did the overall cleanliness of the rooms.
However, there are a few points of contention. Some guests found the beds to be too soft, leading to discomfort and back pain. Others pointed out that the double beds are often two singles pushed together, which might not meet everyone’s expectations. Beds were sometimes described as narrow and not adequately spacious. In addition, a few reviews mentioned that the lack of soft pillows and the use of two small quilts instead of a larger one detracted from their comfort.
Despite these occasional drawbacks, the consensus seems to lean towards a favorable impression of the bed comfort at Hotel City Central with many guests highlighting it as a positive aspect of their stay.
Cleanliness
The reviews of Hotel City Central highlight an impressive level of cleanliness across the board. Guests consistently mentioned the hotel as being very clean, spotless and immaculately maintained. The rooms, while sometimes described as a bit aged, were noted for being exceptionally clean and comfortable. Bathrooms also received positive remarks for being clean and sufficiently equipped.
The hotel environment, described as clean and cozy, presents a well-maintained atmosphere. Some reviews reflected the thorough cleaning and daily maintenance, emphasizing that towels were changed and rooms were sanitized regularly. The cleanliness extends to the common areas and facilities, which were also kept tidy and in good order.
On the rare occasions where cleanliness was not up to par, it was mentioned as needing slight improvement, such as more frequent carpet cleaning or better bathroom hygiene. However, these issues were the exception rather than the rule. Overall, Hotel City Central is praised for its high cleanliness standards, making it a reliable choice for guests prioritizing hygiene and comfort.
Staff
Hotel City Central boasts an exceptional team of staff who are consistently described as extremely friendly, attentive and helpful. Guests frequently highlight the staff's professional demeanor and readiness to assist with various needs, whether at reception, the dining hall or during breakfast service. The welcoming attitude of the reception team, including specific mentions of accommodating hosts like Richard and Thomas, ensures that guests feel supported from check-in to departure.
Guest reviews consistently emphasize the positive experiences with the staff's friendly and kind nature. Many appreciated the staff's attentiveness, going above and beyond to make stays comfortable, including special touches like welcome drinks, birthday provisions and even personal assistance with vehicle parking. The staff's courteous and warm approach is often noted, contributing to the overall excellent service provided by the hotel.
The overall feedback places a strong emphasis on the friendly and professional manner of the staff across all areas of the hotel, making it clear that their attentive service is a key component of a pleasant stay at Hotel City Central. The high level of hospitality extended by the staff significantly enriches the guests' experience, earning them high recommendations and praise from visitors who have already enjoyed their stay at this centrally located and charming hotel.
Wi-Fi
Hotel City Central offers a commendable Wi-Fi experience for its guests. The internet connection is described as fast and reliable with strong and consistent Wi-Fi available throughout the rooms without interruptions. Many guests appreciated the excellent speed and quality of the connection, making it suitable for both leisure and business needs. However, there were a few mentions of weak internet connections and Wi-Fi not working in certain instances. Despite these occasional issues, the overall feedback on the Wi-Fi at Hotel City Central is largely positive, making it a reliable option for travelers who need a good internet connection during their stay.
Parking
Hotel City Central does offer parking options, which include a private covered parking facility located behind the hotel. The convenience of having parking on-site is indeed a significant plus, especially for those visiting for a short weekend stay. Free parking is occasionally available, which many guests find invaluable. However, the clarity around parking policies and fees could be improved, as some find the costs unexpectedly high with rates around €28 per night and narrow spaces that can be problematic for larger vehicles.
Though the on-site parking lot is reportedly small and can be expensive, alternative parking options are available nearby, which can serve as a good backup. The central location of the parking is another advantage, making it straightforward for guests to access their cars when needed. Despite some minor difficulties such as occasional full parking lots and technical issues with parking cards, the availability of parking at Hotel City Central remains a valuable amenity for guests.
Family
Hotel City Central offers a warm and welcoming environment specifically catered towards families, making it an ideal choice for those traveling with small children. The attentive and friendly staff ensure that children feel valued and comfortable, featuring thoughtful touches like giving teddy bears to young guests at check-in and providing hot water for babies. The hotel provides amenities such as high chairs, emphasizing their family-friendly services.
Families appreciate the ample room sizes, which are spacious enough to accommodate strollers, making the stay convenient. However, some reviews noted a lack of designated children’s corners and occasional space issues with strollers.
Despite these minor drawbacks, the cozy, family-friendly atmosphere and the staff’s genuine attentiveness make Hotel City Central a great place for a family getaway. They go above and beyond to create lasting positive memories for the young ones, whether through special gestures like Mother’s Day roses or simply their warm hospitality.
Overall, Hotel City Central appears to be a highly recommended and family-focused hotel capable of providing a cozy, accommodating stay for families with young children.
Nightlife
The Hotel City Central enjoys a vibrant nightlife scene due to its proximity to the Danube Canal, which features a variety of bars and restaurants. The area boasts a good mix of eateries and cafes, making it an appealing destination for an evening out. Public transport access is commendable with Kantstrabe only 15 minutes away by subway, ensuring easy travel to various nightlife spots. Notably, a small but lively bar nearby consistently offers an enjoyable atmosphere, contributing to the pleasant evening experience. Overall, guests appreciate the lively environment that includes many bars and restaurants close to the hotel.
4 Star
Hotel City Central has received mixed reviews regarding its four-star status. Guests appreciated the traditional four-star service and amenities, describing the hotel as offering good value for its category and being worthwhile for a four-star hotel. It is considered a good hotel for its class and offers all the amenities expected of a 4-star category.
However, there are frequent comments suggesting the hotel does not entirely meet the four-star standard. Guests often felt it lacked certain expected details and amenities, such as a minibar and body lotion and described the breakfast as not being up to a four-star level. While some viewed it as having four-star potential, others believed it fell short and were not satisfied, indicating that it doesn't correspond to the comfort one would expect from a four-star hotel.
Historic
Hotel City Central, situated near Vienna's historic center, impresses with its rich history and vintage charm. As one of the oldest hotels in the city, it embodies a classic ancient concept that appeals to history enthusiasts. The building exudes a historical charm and an imperial and royal ambiance, reflective of its storied past. Its proximity to several historical landmarks makes it an ideal choice for those wanting to explore Vienna's historical area. Part of a family-owned small hotel chain that includes the equally historic Stefanie Hotel, it offers a cozy environment with a beautiful royal touch, enhancing the overall historical feel of the stay.
Boutique-Style
Hotel City Central exudes a charming personality, blending old-world charm with modern decor, especially in its dining area. It offers a beautiful atmosphere perfect for viewing the city, making it feel like a true boutique hotel. Descriptions highlight the hotel as small, cozy and very Viennese with beautiful and unique decor that stands out. Its charming and cozy nature adds to the boutique experience, making it a noteworthy place to stay in the city.
Luxury
Nestled in an elegant setting, Hotel City Central exudes luxury through its meticulously designed interiors and superior quality amenities. This classical establishment offers a touch of luxury with its opulent furnishings and 4-star category facilities, ensuring a stay characterized by comfort and elegance. The hotel's old-fashioned architectural plan adds to its charm, making the experience feel both grand and timeless.
Romantic
Hotel City Central exudes a romantic charm, making it an ideal destination for couples seeking a peaceful and cozy retreat. The hotel offers a generally quiet and calm atmosphere, perfect for unwinding with a loved one. Guests have highlighted the romantic ambiance, enhanced by thoughtful amenities such as champagne and Sachertorte and personalized touches to celebrate special occasions. The rooms are designed with a romantic flair and the hotel provides a setting with great views, ensuring a memorable and intimate experience. It is a great choice for romantic getaways, complete with a couple-friendly environment and amenities.
No, Hotel City Central doesn't have any pool.
No, a spa isn't available at Hotel City Central.
Yes, Hotel City Central welcomes dogs.
Yes, parking facilities are available at Hotel City Central.