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Summary of reviewsHotel Am Konzerthaus - MGallery Collection enjoys a prime, central location in the heart of Vienna, making it an ideal base for exploring the city's renowned attractions. Guests appreciate the proximity to cultural hotspots, iconic landmarks and convenient access to public transportation. The quiet and safe environment surrounding the hotel offers a serene retreat after a day of sightseeing.
The breakfast service is frequently highlighted for its excellence, variety and rich offerings, including options for different dietary preferences. Guests laud the extensive buffet and the friendly staff, often describing it as one of the best they've experienced. The Micheline-starred "Apron" restaurant and the hotel bar also receive high praise for their quality and ambiance, adding to the hotel’s exceptional dining experiences.
Rooms at the hotel are well-regarded for their spaciousness, cleanliness and stylish design. Guests find the modern furnishings and comfortable beds to enhance their stay, despite occasional comments about room size and lighting. The hotel's high standard of cleanliness is notable and while there are some minor lapses, the overall impression remains positive.
The staff at Hotel Am Konzerthaus - MGallery Collection are highly praised for their friendly, helpful and accommodating nature. The concierge and reception staff, in particular, receive commendations for their professionalism and warm demeanor, contributing significantly to guest satisfaction.
While the Wi-Fi service receives mixed feedback with some guests experiencing issues with signal strength and connectivity, many find it reliable and satisfactory. The gym, although compact, is well-equipped and maintained, providing a good option for guests looking to stay fit.
Parking at the hotel is convenient, albeit with a daily fee that some find expensive. The availability of an underground garage and electric car charging station is appreciated, despite the challenges with narrow spaces and steep entrances. The hotel’s proximity to nightlife options and the provision of a free night drink voucher enhance the overall guest experience.
Overall, Hotel Am Konzerthaus - MGallery Collection offers a blend of exceptional location, excellent breakfast and dining options, stylish and comfortable rooms and outstanding service, making it a fantastic choice for both leisure and business travelers in Vienna. Show more
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Categories
Luxury Hotel
Part of the upscale MGallery collection, this hotel is located near Vienna's major concert halls. It features an elegant design, a Michelin-starred restaurant (Apron), and provides a culturally immersive luxury experience.
Hotel for Honeymoon
This hotel offers stylish rooms and a central location. It is close to many of Vienna's cultural attractions. It provides a comfortable and elegant setting for a romantic getaway.
Business Hotel
This hotel offers well-appointed rooms and business-friendly amenities, including meeting spaces and high-speed internet. Its central location provides convenient access to Vienna's business districts and cultural attractions.
Hotel with EV Charging Stations
This elegant hotel in the Landstrasse district offers an electric car charging station on site. It is located near the Akademietheater and provides easy access to public transportation.
4-Star Hotel
This hotel provides a sophisticated and elegant atmosphere, with a focus on art and music. Its central location offers easy access to Vienna's concert halls and cultural landmarks, making it ideal for music lovers and art enthusiasts.
Hotel Taking Steps Towards Sustainability
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Parking
EV charging stations
Hotel with Gym
Room Types
Superior King RoomThese spacious rooms are newly renovated rooms do impress with exquisite style elements, mixed with striking eye-catchers from the theater and spectacle world
Deluxe King RoomThese spacious rooms come with air conditioning, a private bathroom, a free minibar, and a flat-screen TV with satellite channels.
Superior Twin RoomThese spacious rooms come with air conditioning, a private bathroom, minibar, and a flat-screen TV with satellite channels.
Superior Single RoomThis air-conditioned single room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Maestro Suite with King BedThis spacious suite includes 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a dining area as well as city views. The unit has 2 beds.
King SuiteThis suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Guest Reviews
8.7
Very Good
Location
Hotel Am Konzerthaus Vienna enjoys a prime location in the heart of the city, making it an exceptional base for exploring Vienna's renowned attractions. Its central and peaceful setting allows guests to walk comfortably to iconic landmarks like the Wiener Konzerthaus, Musikverein and the Belvedere Palace. With convenient access to public transportation, including metro stations and tram stops just a few minutes away, the hotel offers seamless connectivity to the rest of the city.
Visitors appreciate the hotel's proximity to cultural hotspots such as the Academy of Music and Theatre, as well as other major tourist attractions. The location is particularly advantageous for those attending concerts or theater performances, given its closeness to these venues. For those looking to indulge in the city's culinary delights or enjoy a shopping spree, numerous restaurants, shops and the famous Kärtner Straße are within easy walking distance.
The environment surrounding the hotel is noted for being both quiet and safe, offering a serene retreat after a day of sightseeing. Guests frequently highlight the convenience of the hotel's position, describing it as ideal for exploring Vienna on foot. Whether visiting the old town, the opera house or the vast array of museums, everything seems to be just a stone's throw away.
Overall, Hotel Am Konzerthaus Vienna is celebrated for its unbeatable location, which combines easy access to public transit with the luxury of being close to many of Vienna's most significant sites, making it a fantastic choice for both leisure and business travelers.
Breakfast
Hotel Am Konzerthaus - MGallery Collection consistently receives high praise for its breakfast offerings. Guests frequently describe the breakfast as excellent, varied and rich with some calling it the best they've ever had. The extensive buffet includes a diverse selection of hot and cold dishes, catering to different dietary preferences, including options for vegans and those with food intolerances. Fresh fruits, juices, eggs and local cheeses are among the highlights, ensuring there's something for everyone.
The breakfast service is noted for its high quality and cleanliness and the friendly staff contribute positively to the overall experience. Many guests appreciate the superb selection, including “live” egg stations and a variety of both sweet and savory items. Although some reviewers find the breakfast price to be on the high side, the majority agree that the quality and variety justify the cost.
Despite occasional comments about the breakfast area being crowded, the ambiance is generally well-regarded. With breakfast service extending until noon on weekends, it’s convenient for guests who enjoy a leisurely start to their day. Overall, the breakfast at Hotel Am Konzerthaus - MGallery Collection stands out as a remarkable feature, often exceeding guest expectations and leaving a lasting impression.
Dinner
Hotel Am Konzerthaus - MGallery Collection offers an exceptional dining experience that impresses its guests. The standout feature is undoubtedly the Michelin-starred "Apron" restaurant, which many reviewers describe as a must-visit. The tasting menu is particularly praised as mind-blowing and the quality of the dishes, including specialties like Wiener Schnitzel and goulash, receives high accolades.
The restaurant's ambiance is equally remarkable with one review highlighting its setting on the first floor as very beautiful. In addition to the fine dining, the hotel bar also garners positive remarks. From professionally prepared, delicious cocktails, including the signature "Into the Plum," to an extensive selection of whiskeys, rum and gin, the bar is a favorite spot for guests to unwind.
Room service is noted as excellent and the hotel bar offers good options for small bites paired with wine or beer. However, the bistro menu and dinner prices are seen as less impressive and not always great value for money. Despite this, the overall dining experience, from the Michelin-starred restaurant to the stylish bar and quality room service, makes dining at Hotel Am Konzerthaus Vienna a highlight of any stay.
Rooms
The rooms at Hotel Am Konzerthaus - MGallery Collection are highly regarded for their spaciousness, cleanliness and stylish design. Guests frequently mentioned the modern and beautiful furnishings, which contribute to the overall comfort of their stay. Many reviews highlighted the well-designed interiors, noting that the rooms were not only aesthetically pleasing but also well-equipped with necessary amenities.
Beds are often described as very comfortable, enhancing the quality of sleep. The bathrooms also received positive feedback for being chic and well-sized with some rooms featuring luxurious rain showers and top-quality products. Housekeeping was generally praised for maintaining a high standard of cleanliness, although a few guests noted occasional issues.
Despite some rooms being described as small or having limited storage, they were generally seen as functional and cozy. Some guests found the lighting a bit dim or the rooms somewhat dark, yet this did not detract significantly from their overall satisfaction.
The temperature control in the rooms is efficient, although a few found it challenging to maintain a comfortable temperature. Soundproofing was adequate for the most part with some guests noting that courtyard-facing rooms were particularly quiet.
Overall, the rooms at this hotel offer a blend of comfort, modernity and style, making it a pleasing choice for visitors seeking a well-appointed and relaxing stay in Vienna.
Beds
The beds at Hotel Am Konzerthaus - MGallery Collection have received predominantly positive feedback from guests. Many found the beds to be especially comfortable, describing them as large, top-notch and very comfy. Numerous comments highlighted the beds as being among the best experienced in years, citing high-quality mattresses and bedding.
Some guests did encounter issues with firmness, noting that the beds were either a bit too firm or too soft for their personal preferences. Despite this, the majority affirmed the comfort level, praising the spaciousness and comfort provided by the mattresses and pillows. Specific mentions of the bed being larger than usual and the availability of a pillow menu further enhanced the positive outlook.
However, there were isolated concerns about saggy mattresses and beds that were either too soft or separated when pushed together. Despite these minor issues, the overall sentiment indicates that most guests enjoyed a comfortable sleeping experience at the hotel.
Cleanliness
Hotel Am Konzerthaus - MGallery Collection garners favorable feedback for its cleanliness, notable as a defining quality. Guests generally describe the hotel as very clean, well-maintained and even spotless. The rooms and other facilities consistently impress with their tidy and modern ambiance. Spacious and clean bathrooms, comfortable and immaculate rooms and well-managed upkeep are frequently highlighted aspects. The hotel’s common areas also maintain a high level of cleanliness, contributing to an overall positive impression.
However, there are occasional criticisms. Some guests mentioned lapses in cleaning services, such as unvacuumed floors, dust on bedside lamps and uncleaned glasses. These issues, although not widespread, detract from the hotel’s otherwise strong reputation for cleanliness. Despite these isolated incidents, the hotel remains commendable for its high standards in hygiene and cleanliness, evident in the consistent positive feedback from numerous guests.
Staff
Hotel Am Konzerthaus - MGallery Collection is highly praised for its outstanding staff. Guests consistently describe the team as friendly, helpful and accommodating. The concierge service receives special mentions for its quality, while the reception staff is repeatedly noted for their professionalism and courtesy. The high level of attentiveness and the ability to meet customer needs efficiently leave a lasting positive impression on visitors.
The team’s demeanor is described as warm and welcoming, making guests feel at home from the moment they arrive. Staff members go above and beyond to attend to various requests, which helps in creating a cozy and convenient experience for travelers. Politeness and readiness to assist are recurrent themes with many guests appreciating the personalized recommendations and thoughtful gestures, such as surprise notes and special birthday attentions.
Even during check-in and check-out processes, the professionalism and friendliness shine through, ensuring smooth and stress-free transitions. The bar and breakfast staff also receive accolades for their friendly service and attention to detail.
The hotel's attention to exceptional service combines both efficiency and a pleasant attitude, contributing massively to overall guest satisfaction. Even small gestures like organizing a Corona test demonstrate the thoughtful and considerate nature of the staff at Hotel Am Konzerthaus - MGallery Collection. With such a committed team, it's no wonder that guests leave with wonderful memories and a desire to return.
Wi-Fi
The Wi-Fi at Hotel Am Konzerthaus - MGallery Collection offers a mixed experience for guests. Many commend the free service, noting that the connection is generally reliable with great reception. Reviews highlight excellent and great Wi-Fi with some guests mentioning that the internet works well and is satisfactory for their needs. However, there are recurring issues reported by some guests, such as weak signals, slow download speeds and the need for frequent logins. While some found the Wi-Fi service excellent and the connection stable, others experienced interruptions and poor connectivity, even with the faster access. The hotel may need to address these inconsistencies to enhance the overall internet experience for its guests.
Gym
The gym at Hotel Am Konzerthaus - MGallery Collection has received mixed feedback from guests. While some found it to be smaller than expected, others appreciated that it was well-equipped with modern and functional equipment. There is a general consensus that the fitness center, although compact, is adequately equipped for most workouts. Guests who used the gym daily found it fully functional and well-maintained.
The hotel also provides running routes through Vienna, including a medium-length 6k route along the Ringstraße, which passes many important buildings, adding a unique touch for those looking to explore the city while staying fit. Despite some comments about the limited equipment and lack of specific items like dumbbells, the gym is often described as decent and pleasant, making it a convenient option for guests needing a quick workout during their stay. The fitness studio's evening hours and its new, clean state are additional positives noted by visitors.
Parking
Hotel Am Konzerthaus - MGallery Collection offers a range of parking options to its guests, primarily through its own underground garage. While the availability of parking is generally appreciated, it comes with a daily fee of €25, which some guests find expensive. Pre-booking is recommended due to limited spaces and the parking situation can be a bit confusing for some.
The hotel's parking garage is noted to be clean and provides an elevator that passes through the lobby, although there's no direct access to rooms from the car park. Guests have highlighted that the parking spaces are quite narrow, making maneuvering a bit challenging and the entrance to the underground lot is steep and narrow. Despite these challenges, the overall convenience of having parking available is seen as a positive.
Additionally, the staff at the hotel are described as very friendly and helpful, which adds to the overall positive parking experience. For those driving electric cars, the hotel offers a charging station. There is also mention of parking spots outside the hotel and the availability of public transportation within a 5-10 minute walk for those looking for alternative options. While the parking is considered costly by some, the ease of access and the convenience it provides is recognized and appreciated by many visitors.
Nightlife
The Hotel Am Konzerthaus - MGallery Collection offers a convenient location for guests interested in experiencing Vienna's nightlife. Situated close to nightlife hotspots and within walking distance to various bars and high-rated pubs, the hotel is ideal for those wanting to explore Vienna's cultural scene and nighttime entertainment. Although it is not in the very center of the city, the proximity to nightlife options, many within an 800m to 2km radius, makes it a favorable choice. Additionally, the hotel provides a free night drink voucher, enhancing the overall experience. Despite a few service-related comments, the hotel’s quiet and calming ambiance balances well with the bustling nightlife nearby.
4 Star
Hotel Am Konzerthaus - MGallery Collection consistently delivers a commendable four-star experience, meeting and often exceeding the expectations associated with this rating. Guests appreciate the excellent service provided, often likened to five-star quality at a four-star price. The hotel is described as quiet and beautiful, offering clean and well-maintained accommodations that ensure a good price-quality ratio.
The hotel's facilities and services generally meet the four-star standard well with high-quality standard equipment and spacious rooms being notable features. Breakfast consistently receives high praise for its quality, though some guests noted a lack of fresh viennoiseries. The friendly staff and their great service contribute to a positive experience with gestures like a welcome bottle of champagne enhancing the stay.
While some reviews suggest the hotel does not fully reach five-star standards, it firmly positions itself as a superior four-star establishment, providing good value for money and delivering a wonderful overall stay.
Business
Hotel Am Konzerthaus - MGallery Collection excels as a hub for business travelers with its prime location and strong business connections. The hotel offers seamless wi-fi access and is conveniently close to public transportation, making it an ideal choice for business engagements coupled with short vacations. The fast and hassle-free check-in and check-out process enhances the experience, although some reviews did mention occasional inefficiency.
The hotel's ambiance is suitable for both business and relaxation with rooms being cleaned daily and designed to include practical amenities like tables for computer work. Rooms are relatively small, but the quality of service compensates for the lack of space. The bilingual staff adds a layer of convenience for international visitors.
Nearby, an array of dining and meeting facilities provides ample opportunities for business and social gatherings. The hotel itself hosts a lobby restaurant, although it can get crowded at times. Overall, the Hotel Am Konzerthaus - MGallery Collection stands out as a highly recommended and business-friendly establishment, perfect for making any business trip both productive and pleasant.
Luxury
Hotel Am Konzerthaus - MGallery Collection offers a luxurious, high-class experience that feels more expensive than it actually is. The hotel exudes a refined and elegant atmosphere, complemented by modern and stylish design elements. Guests have frequently commented on the opulent decor and timeless design, making the entire stay feel incredibly chic and welcoming.
The rooms are notably spacious and well-designed with many describing them as deluxe, luxurious and extremely comfortable. High-quality amenities, such as luxurious beds, luxurious toiletries and an extremely luxurious bathroom featuring a huge shower and Grove faucets, contribute to the overall sense of luxury. The attention to small details and high standards of cleanliness further enhance the guest experience.
The location is another strong point, being conveniently close to the Belvedere Palace, adding to the appeal of staying here. The breakfast offerings are consistently praised as fantastic, contributing to the comprehensive luxury experience.
The hotel premises are fragrant, cozy and welcoming with an excellent boutique atmosphere. Even the high-end retail facilities within the hotel underscore its luxurious feel. Despite minor preferences for fluffier towels, the overall feedback points to a stylish, high-quality stay at a luxury hotel that delivers on its promises.
No, Hotel Am Konzerthaus - MGallery Collection doesn't have any pool.
No, a spa isn't available at Hotel Am Konzerthaus - MGallery Collection.
No, Hotel Am Konzerthaus - MGallery Collection doesn't allow dogs.
Yes, parking facilities are available at Hotel Am Konzerthaus - MGallery Collection.
Yes, Hotel Am Konzerthaus - MGallery Collection has a gym.