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Grand Hotel Wien

Vienna , Kärntner Ring 9 (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Grand Hotel Wien is a luxurious and elegant 5-star hotel located in the heart of Vienna, offering guests an unbeatable location for exploring the city's many landmarks and attractions. The hotel's breakfast is excellent with a great variety of options, while the rooms received mixed reviews with some guests finding them spacious and comfortable, while others found issues with outdated decor or worn-out furniture. The hotel's cleanliness is generally praised and the staff received overwhelmingly positive reviews for their friendliness, helpfulness and professionalism. Guests had mixed experiences with the beds, but overall, the hotel offers a truly exclusive experience with a classic ambiance that reflects the city's rich history.
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Hotel with EV Charging Stations

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

5-Star Hotel

Room Types

1 Queen Bed Standard Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit offers 1 bed.

2 Twin Beds Standard Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit has 2 beds.

1 King Bed Premium City View Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

1 King Bed Grand City View Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

Standard Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view.

1 King Room with Grand Road View Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

1 King Bed Premium Ring Road View Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

2 Twin Beds Grand Ring Road View Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

2 Twin Beds Grand City View Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

1 King Bed Grand Terrace City View The spacious double room offers air conditioning, soundproof walls, a terrace with city views as well as a private bathroom boasting a bath. The unit has 1 bed.

1 Queen Bed Standard City View Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

1 King Bed 1 Bedroom Suite Terrace The spacious double room features air conditioning, soundproof walls, a terrace with city views as well as a private bathroom boasting a bath. The unit has 1 bed.

1 King 1 Bedroom Suite Ring Road View Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The well-fitted kitchen features a refrigerator, a dishwasher, kitchenware and an oven. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

1 King Bed Premium Terrace City View The spacious double room offers air conditioning, soundproof walls, a terrace with city views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Premium Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views.

About Grand Hotel Wien

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Guest Reviews

8.8

Excellent

Location

The location of the Grand Hotel Wien is nothing short of perfect. Situated in the heart of Vienna, the hotel provides the perfect base for exploring the city's many landmarks and attractions. Guests rave about the convenience with many sights within walking distance, including the majestic Vienna Opera, museums and the city's main shopping street. The location is also very quiet despite being central. Additionally, the hotel's proximity to the metro station makes it easy to get around the city and guests can also find plenty of superb restaurants, cafes and a large supermarket right on their doorstep. Overall, the hotel's location is unbeatable and is highly recommended.

Breakfast

Guests of the Grand Hotel Wien agree that the breakfast at the hotel is excellent with a great variety of options. The Restaurant 1870 is particularly praised for its high quality dishes, while the café in the lobby is a warm and welcoming place to enjoy a meal. However, some guests feel that the breakfast is overpriced. Service in the breakfast room can be hit or miss with some guests experiencing slow or unattentive service. Despite a few complaints of stale bread and subpar breakfast options, most guests agree that the breakfast at the Grand Hotel Wien is superb with delicious food and a wide array of choices. Overall, the breakfast is a standout feature of this lovely hotel.

Rooms

Guest reviews of the Grand Hotel Wien's rooms showcase mixed opinions. Some guests found the rooms to be spacious and comfortable with beautiful classic decor and luxurious amenities. Cleanliness was often praised, though some guests noted issues with outdated decor or worn-out furniture. The bathrooms were generally well-organized, though some mentioned issues with the shower or bathtub. Bedding received mixed reviews - some found it comfortable but others found it uncomfortable with pillows and mattresses that were either too soft or too hard. Views from rooms were hit or miss with some guests noting a lack of options for viewers unless they spoke Arabic. Some guests found the location to be excellent for exploring Vienna's city center. However, others found issues with room size not meeting expectations, deficient air conditioning and broken items in the room. Overall, the hotel's rooms received a mix of positive and negative feedback.

Beds

Guests have had mixed experiences with the beds at the Grand Hotel Wien. Some found the beds to be comfortable and slept well, despite the room being a bit hot. Other guests reported uncomfortable mattresses, hard pillows and small bed sizes. Some guests even had backaches as a result of the old and weak mattresses. Several guests complained about the quality of the bedding, including dusty sheets and pillows that were too soft or too big. Some rooms had sofas that were so destoyed they were hard to sit on. However, there were also positive comments about the beds with guests noting they were quiet and very comfortable. Overall, while there were mixed reviews, guests can expect to find beds of varying quality and comfort at the Grand Hotel Wien.

Cleanliness

Guests who have stayed at the Grand Hotel Wien have praised the hotel's cleanliness overall. Many described the hotel as spotlessly clean or immaculately presented. The hotel's architecture has also been mentioned as a contributing factor to its cleanliness. However, a few guests have criticized certain aspects of the hotel's cleanliness, such as poor cleaning in some areas, the use of worn-out carpets and faulty gym equipment. Nevertheless, many guests have pointed out that the general cleanliness is very good, both in their rooms and in shared areas such as the SPA, which includes a sauna and Turkish bath. Some guests suggested improvements to breakfast services and staffing for proper cleaning.

Staff

The staff at the Grand Hotel Wien received overwhelmingly positive reviews from guests, who frequently praised their friendliness, helpfulness and professionalism. Many guests singled out specific members of the staff for their excellent service, such as the reception staff, housekeeping and bell staff. However, there were a few negative comments about unfriendly or unhelpful staff members. Overall, guests felt that the staff contributed greatly to their enjoyable stay at the hotel.

5 Star

Grand Hotel Wien offers an international 5-star luxury experience at the height of elegance and style. With exceptional service from staff who welcome you with open arms, this beautiful property offers the perfect hotel for a Christmas break. While some guests note the hotel may not meet their expectations, others rave about it being the best hotel they have ever stayed in. Bearing in mind that it's a city centre hotel, some mention that the mattresses may not be the most comfortable. However, guests agree that it's an amazingly affordable five-star gem. Despite some restaurants being closed during holidays, there are still plenty of dining options to choose from. Overall, Grand Hotel Wien remains a truly exceptional and welcoming destination for guests from all over the world.

Luxury

The Grand Hotel Wien truly lives up to its name as a luxurious and elegant property in the heart of Vienna. Guests are treated to a truly exclusive experience with a classic ambiance that reflects the city's rich history. The hotel's upscale Galleria is connected to the property, providing even more luxury options for those looking to treat themselves to something quite special. The rooms are super clean, well-designed and comfortable, offering a truly 5-star experience. Some guests considered the hotel relatively expensive, but that comes with the territory of such an exklusiver Aufenthalt. The pure Luxus der Wiener Geschichte is palpable and the staff go out of their way to ensure that every guest feels pampered and taken care of. Overall, the Grand Hotel Wien is a beautiful and fantastic hotel, where guests can expect nothing but the height of luxury.

No, Grand Hotel Wien doesn't have any pool.

Yes, a spa is available at Grand Hotel Wien.

Yes, Grand Hotel Wien welcomes dogs.

Yes, parking facilities are available at Grand Hotel Wien.

Yes, Grand Hotel Wien has a gym.

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