Garner Hotel Vienna by IHG
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Summary of reviewsGarner Hotel Vienna by IHG garners generally positive reviews with several clear strengths accentuating its appeal. The hotel's prime location across from Vienna's main train station stands out as a significant advantage, offering excellent access to public transportation and key attractions like the Belvedere Palace. Despite its bustling setting, many rooms are surprisingly quiet, especially those facing the courtyard, making it a convenient yet peaceful option for travelers.
Guests appreciate the breakfast offerings, often describing them as plentiful and varied with options like lactose-free yogurt and a buffet-style selection garnering praise. The breakfast staff's friendly and attentive service enhances the overall experience. While some guests found the breakfast quality and variety lacking and were inconvenienced by having to walk to a different hotel for their meal, many still considered it a good value for money.
The hotel's proximity to numerous dining establishments and its own restaurant's commendable food and service provide ample dining options for guests. However, the lack of in-house dinner service and limited late-night options were noted as drawbacks. The wide range of nearby eateries compensates for this, ensuring guests can find meals at almost any time.
Room experiences at Garner Hotel Vienna by IHG are mixed. Positive feedback highlights spacious, clean and newly renovated rooms with comfortable beds and modern furnishings. However, criticisms include small, outdated rooms with maintenance issues like thin walls, inadequate air conditioning and poor Wi-Fi connectivity. Despite these drawbacks, the hotel's functional rooms and convenient location make it a viable choice for short stays.
Cleanliness reviews vary with many guests praising the hotel's clean and modern atmosphere. However, inconsistent cleaning standards and maintenance issues like stained carpets and moldy bathrooms were mentioned. Despite these concerns, the staff's effort in maintaining the premises is acknowledged.
Guest experiences with the staff are generally favorable with many describing them as friendly, accommodating and helpful. However, inconsistencies in staff attitudes, particularly during night and early morning shifts, suggest areas for improvement.
Wi-Fi accessibility also yields mixed experiences. While some guests enjoyed good connectivity, many reported weak or unavailable signals, particularly in certain rooms.
The hotel's family rooms are considered spacious and clean, but a lack of child-friendly amenities and minor issues like noise and broken lamps were noted. The beds receive varied feedback with some guests finding them comfortable, while others face issues with mattress quality and bed size.
Overall, Garner Hotel Vienna by IHG is a budget-friendly option providing decent value, especially for short stays and for those prioritizing location over luxury. Its historic ambiance and proximity to cultural sites like the Belvedere Palace offer a unique charm despite the need for modernization. Ideal for cost-conscious travelers, the hotel stands out for its strategic location and generally satisfactory accommodations.
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Guests appreciate the breakfast offerings, often describing them as plentiful and varied with options like lactose-free yogurt and a buffet-style selection garnering praise. The breakfast staff's friendly and attentive service enhances the overall experience. While some guests found the breakfast quality and variety lacking and were inconvenienced by having to walk to a different hotel for their meal, many still considered it a good value for money.
The hotel's proximity to numerous dining establishments and its own restaurant's commendable food and service provide ample dining options for guests. However, the lack of in-house dinner service and limited late-night options were noted as drawbacks. The wide range of nearby eateries compensates for this, ensuring guests can find meals at almost any time.
Room experiences at Garner Hotel Vienna by IHG are mixed. Positive feedback highlights spacious, clean and newly renovated rooms with comfortable beds and modern furnishings. However, criticisms include small, outdated rooms with maintenance issues like thin walls, inadequate air conditioning and poor Wi-Fi connectivity. Despite these drawbacks, the hotel's functional rooms and convenient location make it a viable choice for short stays.
Cleanliness reviews vary with many guests praising the hotel's clean and modern atmosphere. However, inconsistent cleaning standards and maintenance issues like stained carpets and moldy bathrooms were mentioned. Despite these concerns, the staff's effort in maintaining the premises is acknowledged.
Guest experiences with the staff are generally favorable with many describing them as friendly, accommodating and helpful. However, inconsistencies in staff attitudes, particularly during night and early morning shifts, suggest areas for improvement.
Wi-Fi accessibility also yields mixed experiences. While some guests enjoyed good connectivity, many reported weak or unavailable signals, particularly in certain rooms.
The hotel's family rooms are considered spacious and clean, but a lack of child-friendly amenities and minor issues like noise and broken lamps were noted. The beds receive varied feedback with some guests finding them comfortable, while others face issues with mattress quality and bed size.
Overall, Garner Hotel Vienna by IHG is a budget-friendly option providing decent value, especially for short stays and for those prioritizing location over luxury. Its historic ambiance and proximity to cultural sites like the Belvedere Palace offer a unique charm despite the need for modernization. Ideal for cost-conscious travelers, the hotel stands out for its strategic location and generally satisfactory accommodations.
Historic Hotel
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
Guest Reviews
The reviews of Garner Hotel Vienna by IHG highlight its prime location as a significant advantage. The hotel is situated directly across from Vienna's main train station, making it extremely convenient for travelers. This central positioning provides excellent access to public transportation, including trains, subways, trams and buses, which makes exploring the city straightforward and efficient. Many guests appreciated being within walking distance to key attractions like the Belvedere Palace, as well as being just a few metro stops away from the city center. Despite the bustling area, several reviews noted that the hotel rooms were surprisingly quiet, especially those facing the courtyard. Overall, the hotel's location is ideal for those needing quick connections to various transit options or requiring easy access to the city's main transportation hubs.
Guests of Garner Hotel Vienna by IHG have shared mixed sentiments regarding the hotel's breakfast, though a significant number highlight its positive aspects. Many guests appreciated the breakfast as plentiful and varied with some describing it as excellent, delicious, decent and sufficient for the price. The inclusion of options like lactose-free yogurt and a buffet-style setting with a wide selection of food, particularly savory choices, garnered praise. Friendly and attentive service from breakfast staff was frequently mentioned, adding to the pleasant experience.
However, there are notable downsides. Some guests were disappointed by the quality and variety, describing it as monotonous ordinary and meager. Specific complaints touched on issues such as stale bread rolls, overcooked eggs and a lack of fresh options. The additional expense of around 10–12 euros for breakfast was also viewed as too high by some, given the quality offered.
A significant number of guests were also inconvenienced by the need to walk to a different hotel, about 150–400 meters away, for breakfast, which was not always clearly communicated in advance. While some found this acceptable, others felt it detracted from their overall experience.
Despite the drawbacks, many guests still found the breakfast to be a good start to the day with a generally good value for money proposition in a convenient location.
Garner Hotel Vienna by IHG is conveniently located near numerous dining establishments with a variety of good restaurants, cafes and supermarkets in close proximity. Guests appreciate the availability of a city map at the reception, which helps them explore the nearby eateries and shops. The hotel's own restaurant receives high praise for its delicious food and outstanding service with a chef who is attentive to dietary needs and ensures each meal is enjoyable.
However, there are some drawbacks for late arrivals, such as limited dining options at the hotel itself and nearby. Guests have noted that the hotel does not offer dinner, prompting them to seek meals outside the premises. Some have suggested the addition of a 24-hour coffee shop or dinner service within the hotel to cater to business travelers and late arrivals. Despite these minor inconveniences, the wide range of dining options in the vicinity compensates for the hotel's lack of in-house dining facilities, ensuring that guests can find a place to eat at any time of the day.
Garner Hotel Vienna by IHG offers a mix of experiences when it comes to room accommodations. Some guests have reported that their rooms were newly renovated, spacious, tidy and very clean. The hotel also appears to provide functional and clean rooms that are generally satisfactory for short stays with some rooms being noted for their modern look and stylish furniture. Specific highlights include comfy beds, great room sizes and helpful amenities such as functional showers and clean bathrooms.
However, the hotel faces numerous criticisms, particularly related to its outdated and worn property. Many rooms are small with some guests describing them as tiny and cramped. Issues such as thin walls, which allow noise to travel easily from room to room, were frequently mentioned. Inadequate air conditioning, faulty appliances and poor Wi-Fi connectivity were common complaints. Several guests also noted significant cleanliness issues, ranging from moldy bathrooms to musty odors and dusty furniture.
The need for renovation was a recurring theme with mentions of mold, broken furniture and poor water pressure in many reviews. Despite these flaws, the hotel's location near a train station and its generally perceived functional nature make it a viable choice for travelers who prioritize convenience over luxury. The rooms facing the courtyard tend to be quieter, providing a more peaceful stay compared to those facing the busy street. Overall, while Garner Hotel Vienna by IHG has its strengths, especially in the areas where rooms have been modernized, there are numerous areas requiring urgent improvement to meet today's hospitality standards.
Garner Hotel Vienna by IHG receives varied feedback regarding its beds with comments ranging from comfortably positive to discontentedly negative. Many guests find the beds comfortable, noting that they are clean and cozy with particular mentions of super comfortable sleep experiences. However, inconsistencies emerge, such as several guests pointing out issues like short, narrow and saggy beds with some describing their mattresses as hard or outdated, causing discomfort and poor sleep.
Several reviews highlight practical issues like beds lacking headboards, lights not working and beds being pushed together. There are frequent complaints about mattresses with protruding springs that cause discomfort and some guests have mentioned bedding being dirty with hairs or pillows being flat and uncomfortable. There is also feedback describing the beds as being too small or too low with some noting the inconvenience of beds tending to separate when joined together.
Despite the mixed feedback, it's clear that while some guests leave satisfied with their sleep, others find the bedding conditions needing significant improvements to meet their comfort expectations.
The cleanliness reputation of Garner Hotel Vienna by IHG is a mixed bag from guest reviews. Many visitors have praised the establishment for its very clean and modern atmosphere, highlighting clean rooms, hallways and elevators. The common areas and rooms often receive mentions for their excellent upkeep with fresh towels and cleaned bathrooms noted positively. However, numerous guests have expressed concerns over the inconsistent cleaning standards. Issues such as mold, stained carpets, greasy surfaces and poorly maintained bathrooms frequently appear. Additionally, rooms sometimes deviate significantly from the advertised photos, showing signs of wear and tear. Complaints about dusty surfaces, dirty passageways due to ongoing construction and uninviting odors suggest that maintenance is unfortunately lacking in some areas. Despite these shortcomings, the staff's effort in keeping the property presentable is still acknowledged by several guests.
The reviews for Garner Hotel Vienna by IHG's staff paint a mixed picture but generally highlight positive experiences. Many guests have praised the staff as being extremely friendly, accommodating and helpful. Words like 'super friendly,' 'polite,' 'courteous,' and 'helpful' recur frequently across multiple reviews, indicating a strong emphasis on customer service. Front desk employees received good feedback for their efficiency and politeness and several guests specifically noted positive experiences with individual receptionists, including their ability to speak multiple languages and their willingness to assist with various needs, such as early check-ins and bus tickets.
However, the reviews also mention significant inconsistencies. A portion of the feedback pointed out issues with unfriendly or unhelpful staff with some receptionists described as rude, nonchalant or unattentive. Several guests felt that the night and early morning staff were particularly unfriendly. There were also instances of poor communication and guests feeling that the staff was indifferent or not very welcoming.
In summary, while many guests experienced exceptional service with friendly and helpful staff at Garner Hotel Vienna by IHG, the inconsistencies with staff attitudes, particularly at specific times of the day, suggest areas for improvement in training and customer service standards.
The reviews for Garner Hotel Vienna by IHG indicate a mixed experience regarding its Wi-Fi services. On the positive side, some guests reported having good, solid and satisfactory Wi-Fi service with reliable connections in the rooms. A few mentioned enjoying free Wi-Fi that worked well, highlighting good wireless signals and secure usage. However, numerous reviews emphasized significant issues, such as weak or practically non-existent Wi-Fi signals, especially in certain rooms like room 01. Many guests experienced unstable or altogether unavailable Wi-Fi with some noting that the internet only worked in public areas or was entirely out of service during parts of their stay. Given these mixed reviews, it seems that while some guests benefited from strong Wi-Fi, a considerable number faced connectivity challenges that impacted their stay.
Garner Hotel Vienna by IHG offers various family rooms which guests found to be spacious with clean and pleasant accommodations, including features such as separate rooms and bathrooms, making it potentially suitable for short family stays. Additionally, the hotel boasts a convenient location, particularly beneficial for visits to Vienna, close proximity to a variety of restaurants and nice city views, which can enhance a family's travel experience.
However, reviews suggest mixed experiences regarding the family-friendly nature of the hotel. Some noted that the hotel lacks amenities that cater specifically to children, such as a child-friendly atmosphere, adequate space for families and essential facilities like cold water and tea or coffee-making provisions. Noise from the surroundings and minor issues like broken lamps and dirty rooms were also mentioned, indicating areas where the hotel could improve. Despite its convenient location, the overall sense among several reviews is that it may not be the best fit for travelers with children, highlighting a need for better family-oriented services and cleanliness.
Garner Hotel Vienna by IHG comes across as a budget-friendly option that caters well to short-term stays and those looking for an affordable place to rest. The hotel does offer decent value for the cost, making it a suitable choice for budget-conscious travelers and stopovers. However, it seems to fall short of the expectations typically associated with a three-star hotel.
Guests have pointed out that the facilities are aging with evident signs of wear and tear, including door numbers falling off and rusty showers. Rooms tend to be on the small side with some reports of thin, uncomfortable bed linens and modest overall looks. The breakfast offering is average, reflecting the modest pricing strategy of the hotel.
On a positive note, the common areas are maintained in good condition, potentially providing a useful retreat for guests. The equipment in rooms has been described as excellent by some and for those who prioritize affordability over luxury, Garner Hotel Vienna by IHG offers decent quality and acceptable comfort for the price.
Despite meeting some basic requirements, the overall ambiance and condition of the hotel do not align with typical three-star standards, making it more of a budget option rather than a mid-range hotel. For travelers who prioritize cost-effectiveness and are not looking for luxurious amenities, Garner Hotel Vienna by IHG stands as a reasonable choice.
Situated adjacent to Vienna's main train station, Garner Hotel Vienna by IHG is enveloped in an authentically historic ambiance, characteristic of an old Viennese house. The hotel’s vintage decor and dated furnishings capture the spirit of a bygone era, though it contrasts sharply with the modern appearances often depicted in promotional images.
The charm of this antique city hotel is its prime location, offering convenient access to numerous cultural and historic sites. Guests can easily roam iconic locations such as the Belvedere Palace, merely a few minutes' walk away or explore Vienna’s central historic district, reachable within a few metro stops or a comfortable stroll.
Despite its modest-looking rooms and the evident age of the establishment, Garner Hotel Vienna by IHG’s proximity to major tourist attractions and metro links makes it a strategic spot for those wishing to delve into Vienna's historical landscape. The decor may show signs of wear and tear, yet it contributes to the unique, old-world character that some travelers find captivating.
In summary, while modernization may be absent, the hotel's convenient and central location near key historical sites like the Belvedere Palace ensures that guests remain close to the cultural heart of Vienna.
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Location
Breakfast
However, there are notable downsides. Some guests were disappointed by the quality and variety, describing it as monotonous ordinary and meager. Specific complaints touched on issues such as stale bread rolls, overcooked eggs and a lack of fresh options. The additional expense of around 10–12 euros for breakfast was also viewed as too high by some, given the quality offered.
A significant number of guests were also inconvenienced by the need to walk to a different hotel, about 150–400 meters away, for breakfast, which was not always clearly communicated in advance. While some found this acceptable, others felt it detracted from their overall experience.
Despite the drawbacks, many guests still found the breakfast to be a good start to the day with a generally good value for money proposition in a convenient location.
Dinner
However, there are some drawbacks for late arrivals, such as limited dining options at the hotel itself and nearby. Guests have noted that the hotel does not offer dinner, prompting them to seek meals outside the premises. Some have suggested the addition of a 24-hour coffee shop or dinner service within the hotel to cater to business travelers and late arrivals. Despite these minor inconveniences, the wide range of dining options in the vicinity compensates for the hotel's lack of in-house dining facilities, ensuring that guests can find a place to eat at any time of the day.
Rooms
However, the hotel faces numerous criticisms, particularly related to its outdated and worn property. Many rooms are small with some guests describing them as tiny and cramped. Issues such as thin walls, which allow noise to travel easily from room to room, were frequently mentioned. Inadequate air conditioning, faulty appliances and poor Wi-Fi connectivity were common complaints. Several guests also noted significant cleanliness issues, ranging from moldy bathrooms to musty odors and dusty furniture.
The need for renovation was a recurring theme with mentions of mold, broken furniture and poor water pressure in many reviews. Despite these flaws, the hotel's location near a train station and its generally perceived functional nature make it a viable choice for travelers who prioritize convenience over luxury. The rooms facing the courtyard tend to be quieter, providing a more peaceful stay compared to those facing the busy street. Overall, while Garner Hotel Vienna by IHG has its strengths, especially in the areas where rooms have been modernized, there are numerous areas requiring urgent improvement to meet today's hospitality standards.
Beds
Several reviews highlight practical issues like beds lacking headboards, lights not working and beds being pushed together. There are frequent complaints about mattresses with protruding springs that cause discomfort and some guests have mentioned bedding being dirty with hairs or pillows being flat and uncomfortable. There is also feedback describing the beds as being too small or too low with some noting the inconvenience of beds tending to separate when joined together.
Despite the mixed feedback, it's clear that while some guests leave satisfied with their sleep, others find the bedding conditions needing significant improvements to meet their comfort expectations.
Cleanliness
Staff
However, the reviews also mention significant inconsistencies. A portion of the feedback pointed out issues with unfriendly or unhelpful staff with some receptionists described as rude, nonchalant or unattentive. Several guests felt that the night and early morning staff were particularly unfriendly. There were also instances of poor communication and guests feeling that the staff was indifferent or not very welcoming.
In summary, while many guests experienced exceptional service with friendly and helpful staff at Garner Hotel Vienna by IHG, the inconsistencies with staff attitudes, particularly at specific times of the day, suggest areas for improvement in training and customer service standards.
Wi-Fi
Family
However, reviews suggest mixed experiences regarding the family-friendly nature of the hotel. Some noted that the hotel lacks amenities that cater specifically to children, such as a child-friendly atmosphere, adequate space for families and essential facilities like cold water and tea or coffee-making provisions. Noise from the surroundings and minor issues like broken lamps and dirty rooms were also mentioned, indicating areas where the hotel could improve. Despite its convenient location, the overall sense among several reviews is that it may not be the best fit for travelers with children, highlighting a need for better family-oriented services and cleanliness.
3 Star
Guests have pointed out that the facilities are aging with evident signs of wear and tear, including door numbers falling off and rusty showers. Rooms tend to be on the small side with some reports of thin, uncomfortable bed linens and modest overall looks. The breakfast offering is average, reflecting the modest pricing strategy of the hotel.
On a positive note, the common areas are maintained in good condition, potentially providing a useful retreat for guests. The equipment in rooms has been described as excellent by some and for those who prioritize affordability over luxury, Garner Hotel Vienna by IHG offers decent quality and acceptable comfort for the price.
Despite meeting some basic requirements, the overall ambiance and condition of the hotel do not align with typical three-star standards, making it more of a budget option rather than a mid-range hotel. For travelers who prioritize cost-effectiveness and are not looking for luxurious amenities, Garner Hotel Vienna by IHG stands as a reasonable choice.
Historic
The charm of this antique city hotel is its prime location, offering convenient access to numerous cultural and historic sites. Guests can easily roam iconic locations such as the Belvedere Palace, merely a few minutes' walk away or explore Vienna’s central historic district, reachable within a few metro stops or a comfortable stroll.
Despite its modest-looking rooms and the evident age of the establishment, Garner Hotel Vienna by IHG’s proximity to major tourist attractions and metro links makes it a strategic spot for those wishing to delve into Vienna's historical landscape. The decor may show signs of wear and tear, yet it contributes to the unique, old-world character that some travelers find captivating.
In summary, while modernization may be absent, the hotel's convenient and central location near key historical sites like the Belvedere Palace ensures that guests remain close to the cultural heart of Vienna.
No, Garner Hotel Vienna by IHG doesn't have any pool.
No, a spa isn't available at Garner Hotel Vienna by IHG.
No, Garner Hotel Vienna by IHG doesn't allow dogs.
Yes, parking facilities are available at Garner Hotel Vienna by IHG.
No, Garner Hotel Vienna by IHG doesn't have a gym.
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