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Summary of reviewsGAL Apartments Vienna enjoys a prime and strategic location, lauded for its proximity to significant attractions and transport links. Positioned near the lively district of Leopoldstadt and Prater Park, it offers easy access to metro stations and the historic center, including Stephansplatz and St. Stephen's Cathedral. The neighborhood is quiet and residential, enhancing the overall experience with a peaceful yet central setting, complemented by easy access to kosher restaurants, synagogues, supermarkets and grocery stores.
The apartments themselves are spacious, comfortable and tastefully decorated, ideal for families and groups. They are equipped with modern kitchens and separate toilets, providing a home-like atmosphere that guests appreciate. The apartments stand out for their cleanliness, stylish décor and ample living spaces. The beds are noted to be comfortable, ensuring restful stays, although some guests pointed out the need for better lighting in certain bedrooms and minor space adjustments for larger groups.
Cleanliness is a prominent feature at GAL Apartments Vienna with guests frequently praising the modern, cozy and well-maintained interiors. The meticulous attention to cleanliness extends throughout the facility, further enhanced by the friendly and professional staff who contribute to an inviting atmosphere.
The staff's exceptional service and friendliness are frequently highlighted with guests noting their helpfulness, accommodating nature and excellent communication. Proactive assistance with parking arrangements, local recommendations and accommodating check-in processes further heighten the guest experience. Special mentions of staff members like Clarissa and Antonio highlight the personalized service provided.
Free Wi-Fi is available, generally received as fast and reliable with some intermittent issues. However, the staff's prompt resolution of these concerns ensures overall satisfaction. Parking is also convenient with various options available, including a secure, monitored garage nearby and affordable Park & Ride facilities accessible by subway or a short drive.
The apartments, housed in a historical and beautifully furnished building, provide a blend of modern comfort with historical charm, situated in a serene heritage area. While many guests found the beds comfortable, some expressed the need for improvements in mattress firmness and pillow quality.
Overall, GAL Apartments Vienna is highly recommended for its convenient location, tranquil ambiance, spacious and clean accommodations and exceptional service, providing an excellent base for exploring Vienna. Show more
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Categories
Historic Apartment
Dog Friendly Apartment
Apartment near Nightlife Spots
Apartment with Free Wi-Fi
Apartment with Parking
4-Star Apartment
Apartment where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Other Key box
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? No
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? No
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? No
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay at the hotel to enter the rooms? Yes
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: June, 01 2020
Standard StudioStudio with a fully equipped kitchenette, a bathroom with a shower, a separate toilet, and views to the inner courtyard
Superior StudioSpacious studio with a fully equipped kitchenette, a small work desk, a bathroom with a shower and toilet, and views to a small street.
Please note that all studios are individually furnished. The photos show only examples.
Family StudioSpacious studio featuring a fully equipped kitchen with a dishwasher, a small work desk, a bathroom with a shower, a separate toilet, a washing machine, and views to a small street.
Design Two-Bedroom ApartmentApartment featuring a fully equipped kitchen with a dishwasher, a dining area, a work desk, a bathroom with a bath and a washing machine, a separate toilet, and views to a small street.
Please note that all apartments are individually furnished. The photos show only examples.
Design One-Bedroom ApartmentApartment featuring a fully equipped kitchen with a dishwasher, a dining area, a bathroom with a shower, a separate toilet, a washing machine, and views to the inner courtyard.
Please note that all apartments are individually furnished. The photos show only examples.
Deluxe Two-Bedroom ApartmentSpacious apartment featuring a fully equipped separate kitchen with a dishwasher, a small work desk, a bathroom with a shower, a separate toilet, a washing machine, and views towards a small street.
Guest Reviews
9.0
Excellent
Location
GAL Apartments Vienna boasts an excellent and convenient location, highly praised by guests for its proximity to many of Vienna’s key attractions and transport links. Positioned near the vibrant district of Leopoldstadt and Prater Park, the apartments offer accessibility to two nearby metro stations, making it easy to reach the historic center within a short walk or a brief subway ride. Guests appreciate the peaceful yet central setting, providing a quiet escape while still within walking distance to the bustling city center, including Stephansplatz and St. Stephen's Cathedral.
The neighborhood is considered residential and quiet, enhancing the overall experience of comfort and relaxation. The locality also includes easy access to kosher restaurants and synagogues, making it a friendly option for those observing kosher dietary laws. Additionally, the apartments are well-situated for reaching supermarkets, grocery stores and public transport, allowing for a seamless and convenient stay.
The combination of a strategic location, spacious clean apartments and exceptional customer support is frequently highlighted, ensuring a positive experience for both short and extended visits. The efficient and friendly staff adds to the overall appeal, providing helpful insights and accommodating assistance, including luggage management prior to check-in.
Overall, GAL Apartments Vienna stands out for its perfect blend of convenient accessibility, tranquil ambiance and robust amenities, making it a highly recommended choice for travelers looking to explore the heart of Vienna.
Rooms
GAL Apartments Vienna offers spacious, comfortable and beautifully furnished accommodations, perfect for families and groups. The apartments are well-equipped with all necessary amenities, including modern kitchens and separate toilets, providing a home-like experience. Guests particularly appreciate the cleanliness, stylish décor and ample living spaces. Beds are noted to be very comfortable, ensuring a restful stay.
The apartments are situated in a quiet, residential area with a wide selection of restaurants and shops nearby and are within walking distance to the old town and metro stations, making them an ideal base for exploring Vienna. The location is described as excellent with many attractions easily accessible.
Guests also highlight the excellent service provided by the friendly and accommodating staff, making communication and check-in processes smooth and hassle-free. Despite a few minor issues, such as the need for more lighting in some bedrooms and occasional challenges with space for larger groups, the overall experience at GAL Apartments Vienna is highly positive, making it a recommended choice for visitors.
Beds
GAL Apartments Vienna has received mixed feedback concerning the comfort of its bedding. On the positive side, many guests have found the beds to be comfortable, clean and spacious with some highlighting the softness and comfort of both the beds and the sofa bed. The quality of the bedding is often praised, citing instances of excellent and good quality materials that provided a good night's sleep.
However, there are notable areas for improvement. Some guests have mentioned that the mattresses and pillows could be more comfortable with issues of beds being too soft or mattresses being too hard. Particular concerns were raised about the narrowness of the double beds and the less comfortable single beds. Several guests suggested that the pillows need reconsideration, pointing out that they were either too flat or excessively soft. Some reviews also mentioned the need for mattress replacements due to wear and discomfort.
In summary, while many guests found the beds at GAL Apartments Vienna to be comfortable and conducive to a good rest, others experienced dissatisfaction with certain aspects of the bedding, particularly in terms of mattress firmness and pillow quality.
Cleanliness
GAL Apartments Vienna demonstrates an impressive standard of cleanliness praised by numerous guests. Visitors frequently describe the apartments as clean, modern and cozy with spacious and well-maintained interiors. The thorough attention to cleanliness extends throughout the facility, providing a welcoming and comfortable environment.
The apartments are not only pristine but also well-equipped, featuring necessary amenities from kitchen utensils to towels. Convenience is a highlight with many reviews noting the close proximity to the city center and the quiet, strategic location. Professional and friendly staff enhance the overall experience by ensuring both cleanliness and guest satisfaction.
The combination of cleanliness, central location and comprehensive facilities positions GAL Apartments Vienna as an excellent choice for travelers seeking a comfortable and spotless stay in Vienna.
Staff
The staff at GAL Apartments Vienna has received widespread acclaim from guests for their exceptional service and friendliness. Visitors consistently note the helpfulness and kindness of the team, highlighting their accommodating nature and pleasant demeanor. The property benefits from excellent communication with staff readily available through various channels, ensuring smooth interactions from booking to arrival. Many guests appreciated the proactive attitude of the staff, who not only provided key logistical support like parking arrangements but also offered valuable local recommendations for dining and sightseeing.
Reception services were particularly commended with staff members displaying attentiveness and a dedication to making the stay as comfortable as possible. It’s clear that the team goes above and beyond to meet guests' needs, often waiting for late arrivals and allowing early check-ins. Specific staff members, such as Clarissa and Antonio, received special mentions for their personal touch and exceptional assistance.
Overall, the combination of a friendly, communicative and helpful team significantly enhances the experience at GAL Apartments Vienna, making it a highly recommended option for travelers seeking excellent service in a convenient location.
Wi-Fi
GAL Apartments Vienna offers free Wi-Fi, which many guests found to be fast and reliable. However, some reported occasional instability and erratic connections. Despite these issues, the staff received praise for their swift and efficient resolution whenever Wi-Fi problems arose, ensuring that guests' concerns were addressed promptly. Overall, while there are some reports of inconsistent Wi-Fi, the responsiveness and good communication from the staff generally ensure a satisfactory internet experience.
Parking
GAL Apartments Vienna guests generally find parking to be a positive experience with many highlighting its convenience and proximity to the apartments. Private and public parking options are readily available and well-organized. A secure, monitored parking garage is located just a few minutes' walk away, offering 24-hour access for a fee ranging from EUR 4 to EUR 22 per day, depending on the facility. For those looking for more affordable options, a Park & Ride garage is accessible by subway or a short drive. Although one review noted that the parking garage can be narrow for larger vehicles, overall, easy access to nearby parking significantly enhances the experience for those traveling by car.
Historic
GAL Apartments Vienna offers a prime location for those looking to explore the city's rich history. Situated within a 10 to 20-minute walk to the historical center, guests can easily visit the main sights and attractions, either on foot or via public transport. Despite being housed in a historical building, the apartments are newly renovated and well-maintained, blending modern comfort with historical charm. The building itself is beautifully furnished and located in a quiet heritage area, making it an ideal base for a serene yet culturally enriching stay.
No, GAL Apartments Vienna doesn't have any pool.
No, a spa isn't available at GAL Apartments Vienna.
Yes, GAL Apartments Vienna welcomes dogs.
Yes, parking facilities are available at GAL Apartments Vienna.