Carlton Suites
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Summary of reviewsCarlton Suites, situated in the vibrant heart of Vienna's historic city center, receives high praise for its superb location. Guests repeatedly commend its proximity to major attractions such as St. Stephen's Cathedral and the easy access to public transportation, shops and restaurants. This central yet tranquil neighborhood makes the suites an attractive option for tourists wishing to explore Vienna on foot. The staff's helpfulness and the seamless check-in process further elevate the stay experience.
For dining, guests benefit from the abundance of nearby eateries, including the notable Purstner restaurant right across the street. Traditional Austrian restaurants and various cafes and bars also lie within walking distance, allowing for a rich culinary experience. While the in-room kitchen facilities could be better equipped, the plethora of dining choices nearby remains a strong asset.
The apartments are frequently described as spacious, clean and comfortable. They offer bright, warm living spaces with modern conveniences, making them ideal for travelers who value room size and location. Despite some outdated furnishings and occasionally subpar internet service, the overall consensus is positive with many appreciating the peaceful retreat the suites offer after city explorations.
Cleanliness at Carlton Suites shows mixed reviews. Many guests find their apartments well-maintained, complimenting the comfort and cleanliness. However, inconsistent housekeeping standards have led to some dissatisfaction with reports of dust, dirty dishes and unhygienic bathrooms in some units. The kitchens, in particular, require better upkeep to meet guests' expectations.
The staff at Carlton Suites is often highlighted for their friendly demeanor and effective communication. Guests appreciate the quick, responsive service, particularly from the host Susanne, who is noted for her flexibility and exceptional kindness. The convenience of arranging transportation through the hotel also adds to the positive guest experience, although some have encountered occasional communication issues.
The Wi-Fi, however, is a notable drawback with many guests reporting slow speeds, dropped connections and frequent dysfunctions. This inconsistency has been a source of frustration for those needing reliable internet for browsing, streaming or remote work.
Finally, the beds receive mixed feedback. While many guests laud their comfort and the quality of the mattresses, others find the beds too hard or small with uncomfortable pillows and some instances of beds being composed of two singles pushed together.
In summary, Carlton Suites offers a largely positive experience with its prime location, spacious apartments and friendly staff. While there are areas for improvement, particularly in cleanliness, kitchen supplies and Wi-Fi connectivity, it represents a convenient and appealing choice for visitors exploring Vienna.
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For dining, guests benefit from the abundance of nearby eateries, including the notable Purstner restaurant right across the street. Traditional Austrian restaurants and various cafes and bars also lie within walking distance, allowing for a rich culinary experience. While the in-room kitchen facilities could be better equipped, the plethora of dining choices nearby remains a strong asset.
The apartments are frequently described as spacious, clean and comfortable. They offer bright, warm living spaces with modern conveniences, making them ideal for travelers who value room size and location. Despite some outdated furnishings and occasionally subpar internet service, the overall consensus is positive with many appreciating the peaceful retreat the suites offer after city explorations.
Cleanliness at Carlton Suites shows mixed reviews. Many guests find their apartments well-maintained, complimenting the comfort and cleanliness. However, inconsistent housekeeping standards have led to some dissatisfaction with reports of dust, dirty dishes and unhygienic bathrooms in some units. The kitchens, in particular, require better upkeep to meet guests' expectations.
The staff at Carlton Suites is often highlighted for their friendly demeanor and effective communication. Guests appreciate the quick, responsive service, particularly from the host Susanne, who is noted for her flexibility and exceptional kindness. The convenience of arranging transportation through the hotel also adds to the positive guest experience, although some have encountered occasional communication issues.
The Wi-Fi, however, is a notable drawback with many guests reporting slow speeds, dropped connections and frequent dysfunctions. This inconsistency has been a source of frustration for those needing reliable internet for browsing, streaming or remote work.
Finally, the beds receive mixed feedback. While many guests laud their comfort and the quality of the mattresses, others find the beds too hard or small with uncomfortable pillows and some instances of beds being composed of two singles pushed together.
In summary, Carlton Suites offers a largely positive experience with its prime location, spacious apartments and friendly staff. While there are areas for improvement, particularly in cleanliness, kitchen supplies and Wi-Fi connectivity, it represents a convenient and appealing choice for visitors exploring Vienna.
Apartment near Nightlife Spots
Apartment with Free Wi-Fi
4-Star Apartment
Guest Reviews
Carlton Suites enjoys a superb location, perfectly positioned in the heart of Vienna's historic city center. Guests repeatedly highlight its proximity to major attractions, including St. Stephen's Cathedral and the ease of accessing public transportation, shops and restaurants. The neighborhood is both central and quiet, offering a tranquil retreat just minutes away from bustling tourist spots. The apartments themselves are described as spacious and well-equipped, providing comfortable and clean accommodations with a pleasant atmosphere. Despite some minor remarks on property upkeep, the general consensus is that Carlton Suites represents excellent value for money, making it a convenient and appealing option for exploring Vienna on foot. The helpfulness of the staff and ease of check-in further enhance the overall guest experience.
Carlton Suites offers a convenient location for those looking to relish the culinary delights of Vienna. The hotel's proximity to some of the best restaurants in the city makes it easy for guests to enjoy cozy evenings with good food and wine. There are several renowned dining spots nearby, including the particularly outstanding Purstner restaurant, directly opposite the hotel. Additionally, a typical Austrian restaurant and various cafés and bars are within walking distance, ensuring diverse dining options.
However, the in-room kitchen facilities appear to be underwhelming. Guests noted a lack of attention to kitchen equipment with insufficient utensils such as spoons, cooking tongs and cutting knives. There is also a shortage of cutlery and dishware, which may be a drawback for those intending to prepare their own meals. Despite these minor issues, the accessibility to local dining options remains a strong positive aspect for guests staying at Carlton Suites.
Carlton Suites offers an extensive array of spacious, well-appointed apartments in the heart of the city, making it an attractive option for travelers who prioritize location and room size. Guests frequently highlight the clean and comfortable nature of the accommodations, noting that the apartments are bright, warm and fitted with essential modern conveniences. Many visitors appreciate the well-maintained cooking and washing facilities, contributing to a comfortable and self-sufficient stay.
The central location is repeatedly praised for its proximity to attractions such as St. Stephen's Cathedral, enhancing the convenience and appeal of staying at Carlton Suites. The apartments are described as quiet despite their inner-city setting, offering a peaceful retreat after a day of exploring the city.
However, some reviews point out that a number of the furnishings are old, mismatched and in need of an upgrade. While many apartments are clean and comfortable, specific details like outdated furniture, smaller-than-expected beds and subpar internet service have been noted as areas needing improvement. Additionally, some apartments were mentioned to be quite dark and lacked adequate lighting in certain areas, such as the kitchen.
Overall, Carlton Suites delivers a largely positive experience with its spacious, clean and centrally located apartments, though updates to furniture and amenities could further enhance guest satisfaction.
The feedback on beds at Carlton Suites presents a mixed picture, combining both praises and critiques. Many guests found the beds to be comfortable, noting that they slept well and complimenting the quality of mattresses, which were often described as great or very good. Several reviewers highlighted the comfort and spaciousness of their accommodations with some specifically mentioning clean, large beds.
However, not all experiences were positive. A recurring observation was that some beds felt too hard or had thin mattresses resting on wooden frames, which significantly impacted sleep quality for some guests. There were complaints about the pillows being uncomfortable and insufficient with no alternatives available. A few reviews pointed out that the beds were quite small or that matrimonial beds were often just two single beds pushed together, which might not meet all guests' expectations.
In summary, while many guests found the beds in Carlton Suites to be comfortable and conducive to a good night's sleep, there were notable issues concerning bed firmness, pillow quality and the size of the beds that detracted from the overall comfort for others.
Nestled in a quiet central area, Carlton Suites offers a mixed experience when it comes to cleanliness and maintenance. Many guests found the apartments to be clean, warm and well-lit, praising the high level of cleanliness in some units and noting the comfort and spaciousness of the accommodations. Friendly service from the cleaning staff and thoughtful touches, such as complimentary coffee or tea pods, were also appreciated.
However, the consistency of cleanliness across the properties leaves much to be desired. Numerous reviews highlight significant issues such as dust under furniture, dirty dishes, grimy kitchen counters and unhygienic bathrooms. Several guests reported incomplete or superficial cleaning with some units needing deep cleaning and attention to dated or broken furnishings.
The condition of the kitchens frequently fell short with unpleasant smells, dirty refrigerators and even a broken coffee machine mentioned. Many guests felt the overall cleanliness could be substantially improved to meet higher standards.
In summary, while some visitors enjoy a comfortable and clean stay at Carlton Suites, others have encountered serious cleanliness issues that detract from their experience. Potential guests might find the accommodations suitable if they are lucky with housekeeping quality, but there remains considerable room for improvement in maintaining consistent hygiene standards across all units.
Nestled in a prime location, Carlton Suites boasts a commendable staff that stands out for their responsiveness and attentiveness. Guests frequently praise their quick and friendly responses to inquiries, whether through Booking or WhatsApp, ensuring that communication is seamless and efficient. The host, Susanne, consistently receives accolades for her flexibility, attentiveness and exceptional kindness.
Numerous reviews highlight the staff's competence in swiftly addressing issues, such as arranging for a technician when necessary and providing helpful support throughout the stay. Moreover, the convenience of arranging transportation through the hotel is a noted advantage with guests appreciating the polite and helpful drivers who facilitate smooth airport transfers.
Despite occasional mentions of weak communication and difficulties in reaching staff by phone or email, the overall sentiment reflects positive interactions. The team’s dedication to customer service is evident in their competent, immediate feedback and efforts to accommodate guests’ needs, exemplified by the owner’s willingness to extend checkout times and Susanne's fantastic attention to detail.
In summary, Carlton Suites' staff shines through with their friendly demeanor, effective communication and unwavering support, making for a delightful and reassuring stay.
The Wi-Fi experience at Carlton Suites has been notably inconsistent based on guest reviews. While one reviewer highlighted an excellent internet connection, the majority of feedback pointed out various issues. Many guests found the Wi-Fi to be slow with some experiencing it as unworkable and others noting that it was often not functioning at all. Dropped connections and weak signals were recurring problems, making it difficult for guests to browse, stream or work remotely. There were also reports of poor communication from the hosts regarding these issues, leading to further frustration. Overall, while there were a few positive mentions, the predominant sentiment was that the Wi-Fi at Carlton Suites needs significant improvement.
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Location
Dinner
However, the in-room kitchen facilities appear to be underwhelming. Guests noted a lack of attention to kitchen equipment with insufficient utensils such as spoons, cooking tongs and cutting knives. There is also a shortage of cutlery and dishware, which may be a drawback for those intending to prepare their own meals. Despite these minor issues, the accessibility to local dining options remains a strong positive aspect for guests staying at Carlton Suites.
Rooms
The central location is repeatedly praised for its proximity to attractions such as St. Stephen's Cathedral, enhancing the convenience and appeal of staying at Carlton Suites. The apartments are described as quiet despite their inner-city setting, offering a peaceful retreat after a day of exploring the city.
However, some reviews point out that a number of the furnishings are old, mismatched and in need of an upgrade. While many apartments are clean and comfortable, specific details like outdated furniture, smaller-than-expected beds and subpar internet service have been noted as areas needing improvement. Additionally, some apartments were mentioned to be quite dark and lacked adequate lighting in certain areas, such as the kitchen.
Overall, Carlton Suites delivers a largely positive experience with its spacious, clean and centrally located apartments, though updates to furniture and amenities could further enhance guest satisfaction.
Beds
However, not all experiences were positive. A recurring observation was that some beds felt too hard or had thin mattresses resting on wooden frames, which significantly impacted sleep quality for some guests. There were complaints about the pillows being uncomfortable and insufficient with no alternatives available. A few reviews pointed out that the beds were quite small or that matrimonial beds were often just two single beds pushed together, which might not meet all guests' expectations.
In summary, while many guests found the beds in Carlton Suites to be comfortable and conducive to a good night's sleep, there were notable issues concerning bed firmness, pillow quality and the size of the beds that detracted from the overall comfort for others.
Cleanliness
However, the consistency of cleanliness across the properties leaves much to be desired. Numerous reviews highlight significant issues such as dust under furniture, dirty dishes, grimy kitchen counters and unhygienic bathrooms. Several guests reported incomplete or superficial cleaning with some units needing deep cleaning and attention to dated or broken furnishings.
The condition of the kitchens frequently fell short with unpleasant smells, dirty refrigerators and even a broken coffee machine mentioned. Many guests felt the overall cleanliness could be substantially improved to meet higher standards.
In summary, while some visitors enjoy a comfortable and clean stay at Carlton Suites, others have encountered serious cleanliness issues that detract from their experience. Potential guests might find the accommodations suitable if they are lucky with housekeeping quality, but there remains considerable room for improvement in maintaining consistent hygiene standards across all units.
Staff
Numerous reviews highlight the staff's competence in swiftly addressing issues, such as arranging for a technician when necessary and providing helpful support throughout the stay. Moreover, the convenience of arranging transportation through the hotel is a noted advantage with guests appreciating the polite and helpful drivers who facilitate smooth airport transfers.
Despite occasional mentions of weak communication and difficulties in reaching staff by phone or email, the overall sentiment reflects positive interactions. The team’s dedication to customer service is evident in their competent, immediate feedback and efforts to accommodate guests’ needs, exemplified by the owner’s willingness to extend checkout times and Susanne's fantastic attention to detail.
In summary, Carlton Suites' staff shines through with their friendly demeanor, effective communication and unwavering support, making for a delightful and reassuring stay.
Wi-Fi
No, Carlton Suites doesn't have any pool.
No, a spa isn't available at Carlton Suites.
No, Carlton Suites doesn't allow dogs.
No, parking facilities aren't available at Carlton Suites.
No, Carlton Suites doesn't have a gym.
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