InfoSummary of reviewsDelta Hotels by Marriott Victoria Ocean Pointe Resort is highly regarded for its prime location, offering picturesque views of Victoria Harbour and proximity to downtown attractions. The serene setting provides a perfect blend of accessibility and tranquility, appreciated by guests for both its beauty and convenience.
The breakfast experience at the hotel receives mixed feedback with many enjoying the delicious and varied options, including gluten-free and dairy-free alternatives, served in a welcoming atmosphere. However, inconsistencies in service and the need for reservations occasionally mar the experience.
Dinner at the hotel's Lure restaurant is generally well-received with many guests praising the quality and taste of the food. Some feel the menu could be more extensive and note the high prices, but overall, the dining experience is positive.
Rooms at the Delta Hotels by Marriott Victoria Ocean Pointe Resort are praised for their cleanliness, spaciousness and comfort, featuring modern renovations and comfortable beds. The views from the rooms, particularly those overlooking the harbor, add to the appeal. However, there are occasional reports of maintenance needs and noise issues.
While cleanliness is mostly commended, some guests experienced lapses in thoroughness, especially regarding details like dusty spots and unclean carpets. Despite these issues, many still find their stay satisfactory.
The staff is frequently lauded for their friendliness, professionalism and exceptional service, contributing significantly to a positive guest experience. The team is noted for making guests feel welcome and attended to, enhancing the overall enjoyment of their stay.
The hotel’s pool area is well-loved for its cleanliness and scenic views with families particularly enjoying the pool and hot tub. There are occasional minor complaints about pool temperature, but overall, the facilities are well-maintained and appreciated.
Parking at the hotel receives mixed reviews. While the convenience and availability of parking, including EV chargers, are seen as positives, some guests find the cost of parking to be high and disagree with it not being included in the room rate.
Finally, the beds are generally praised for their comfort, contributing to a restful stay. There are a few mixed opinions on mattress firmness and bedding quality, but the overall sentiment remains positive, underpinned by spacious rooms and friendly staff.
In summary, Delta Hotels by Marriott Victoria Ocean Pointe Resort offers a memorable stay with excellent views, comfortable accommodations and friendly service, making it a strong choice for visitors to Victoria despite minor issues. Show more
