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Summary of reviewsThe Best Western PLUS Victor Inn & Suites receives high praise for its convenient location, excellent amenities, and exceptional service. Situated near major highways, guests appreciate its easy access to local attractions like Niagara Falls and Canandaigua, as well as dining and shopping options such as Eastview Mall. The hotel offers a quiet and safe environment, complemented by ample parking facilities that add to the convenience of the stay.
The breakfast experience stands out for its quality and variety, offering an extensive spread with numerous nutritious options and thoughtful enhancements. The hospitable staff ensures a pleasant dining experience, contributing significantly to guests’ satisfaction. The spacious and comfortable rooms are frequently highlighted for their cleanliness and amenities like microwaves and refrigerators, which enhance the overall comfort. Guests value the high ceilings and spacious bathrooms, sometimes extending their stay due to the room's inviting atmosphere.
Cleanliness is a consistent theme, with both rooms and common areas maintained to a high standard. The modern décor and well-kept facilities elevate the guest experience, making the hotel a popular choice for return visits. The staff is frequently commended for their exceptional service and attentiveness, contributing to a welcoming and accommodating environment.
The indoor pool offers a relaxing retreat with accommodating hours and warm water, appreciated by families for its comfort despite being small. The hotel excels in catering to families, providing a warm atmosphere for both children and pets, and offering invaluable local recommendations.
While feedback on the beds is mixed, many guests find them comfortable and appreciate the abundance of pillows. The few criticisms regarding bed firmness and pillow size do not overshadow the overall positive lodging experience.
Overall, Best Western PLUS Victor Inn & Suites offers a welcoming and satisfactory stay, with exceptional service, convenience, and amenities that leave guests eager to return. Show more
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Categories
Business Hotel
This hotel offers a 24-hour business center, meeting facilities for up to 25 attendees, and free in-room WiFi. It also provides an indoor pool, 24-hour fitness center, and complimentary breakfast.
Hotel with Parking
As a Best Western hotel in our database, this property is expected to offer parking facilities for guests.
EV charging stations
3-Star Hotel
This hotel offers a combination of comfort and value. It features well-appointed rooms and complimentary amenities like breakfast and Wi-Fi. Its location is convenient for exploring the area.
Hotel with EV Charging Stations
Hotel near Vineyards
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Room Types
King Suite with Sofa Bed - Non-SmokingOffering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe.
Queen Room with Two Queen Beds - Non-SmokingFeaturing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room features air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 2 beds.
King Room - Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room provides a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
King Room with Spa Bath - Non-SmokingThis double room features a hot tub. The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
Queen Room with Two Queen Beds and Roll-In Shower - Mobility Accessible/Non-SmokingProviding free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a carpeted floor. The unit offers 2 beds.
Queen Room with Two Queen Beds and Bath Tub - Mobility Accessible/Non-SmokingProviding free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room provides air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor and a flat-screen TV with cable channels. The unit offers 2 beds.
King Room with Bath Tub - Mobility Accessible/Non-SmokingProviding free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room provides air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor and a flat-screen TV with cable channels. The unit offers 1 bed.
King Suite with Sofa Bed and Bath Tub - Mobility Accessible/Non-SmokingOffering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit has 2 beds.
Guest Reviews
8.4
Very Good
Location
Best Western PLUS Victor Inn & Suites boasts a prime location that guests frequently praise for its convenience and accessibility. Nestled near major highways such as I-90, the hotel provides easy access to the surrounding areas, including popular destinations like Niagara Falls, Canandaigua, and the Canadian border. This makes it an excellent base for exploring the local attractions. Guests appreciate the proximity to a wide array of dining and shopping options, with Eastview Mall and several restaurants just a short drive away.
The location also ensures quick and straightforward navigation to nearby areas like Rochester and Pittsford, making it suitable for both leisure and business travelers. Visitors highlight the hotel's easy-to-find position and ample parking, enhancing the overall convenience of their stay.
The hotel is situated in a safe and quiet area, offering a clean environment and attentive, friendly staff. Its strategic positioning off Route 96 and its proximity to the Thruway make it an ideal stopover for those on road trips or traveling through the region. Whether visiting family, exploring the Canandaigua area, or simply enjoying the culinary and retail offerings nearby, this accommodation offers a satisfying and accessible experience for all guests.
Breakfast
At the Best Western PLUS Victor Inn & Suites, guests have consistently praised the breakfast for its exceptional quality and variety. The spread is described as being extensive, with a wide array of nutritious options including eggs, sausage, potatoes, fruits, breads, and beverages like coffee and tea. Enhancements such as cheese, salsa, and green onions for eggs offer a delightful touch not commonly found in typical hotel breakfasts. The breakfast area is noted for being well-managed, clean, and inviting, contributing to an overall pleasant dining experience.
Guests frequently commend the hospitable and attentive staff, who ensure that the breakfast is well-stocked and who provide service with a smile. Some individual staff members receive particular praise for their efforts to go above and beyond to accommodate guests' needs.
While the breakfast generally receives high marks, a few reviews mention occasional issues such as cold food items or minor lapses in staff hygiene practices. Despite these isolated concerns, the overall impression is that the breakfast at the Best Western PLUS Victor Inn & Suites significantly exceeds the average hotel breakfast, offering guests a satisfying start to their day.
Rooms
Best Western PLUS Victor Inn & Suites offers spacious and comfortable rooms that receive high praise from its guests. The rooms are consistently described as clean, roomy, and pleasant, providing an excellent level of comfort with large beds and plenty of pillows. Many guests appreciate the hotel's cleanliness and organization, with rooms often noted as spotless. Features such as refrigerators and microwaves enhance the stay, along with ample in-room amenities like desks and kitchen areas.
A favorite among visitors is the spaciousness of the rooms, including the impressive high ceilings and big bathrooms. Some guests even extended their stay due to the comfort and size of these accommodations. The hotel also offers unique touches like a jacuzzi suite, contributing to a relaxing experience. The friendly and attentive staff heighten the welcoming atmosphere.
Additionally, guests value the hotel's proximity to local attractions, like the Pinnacle Athletic Center, as well as the good breakfast offerings. The cleanliness and quietness of the surroundings make for a restful stay, with many appreciating the reasonable pricing given the quality and size of the rooms. Overall, Best Western PLUS Victor Inn & Suites provides a delightful and refreshing lodging experience, with well-appointed rooms and commendable service.
Beds
Guests who have stayed at the Best Western PLUS Victor Inn & Suites generally offer mixed feedback regarding the beds. Many visitors appreciated the comfort of the beds, frequently describing them as comfortable or very comfortable. Descriptions often highlighted the beds as cozy, with some guests noting that the beds were the best part of their stay. The firmness of the beds, complemented by an abundance of pillows, was also appreciated by several guests.
However, it should be noted that not all guests shared this sentiment. A few reviews pointed out discomfort due to beds being too hard or lumpy, while others mentioned dissatisfaction with the pillows, describing them as small and thin. Despite these occasional inconsistencies, the overall impression of the bedding experience leans towards a positive side, adding to an enjoyable stay at the hotel.
Cleanliness
The Best Western PLUS Victor Inn & Suites consistently impresses guests with its exceptional cleanliness and well-maintained facilities. Travelers frequently praise the hotel for being meticulously clean, with both the rooms and common areas receiving high marks. Guests appreciate the attention to detail in the upkeep of the property, noting that the decor is modern and inviting. This cleanliness is complemented by a friendly and professional staff who add to the positive experience of staying at the hotel. The rooms are comfortable, with guests enjoying amenities such as a refrigerator, microwave, and ample seating areas. The comfort of the beds is often highlighted, adding to the overall satisfaction. The hotel seems to provide great value, pairing a clean, quiet environment with excellent customer service, making it a popular choice for return visits.
Staff
The staff at Best Western PLUS Victor Inn & Suites consistently receive high praise from guests for their exceptional service and friendliness. Words like amazing, accommodating, and genuinely good-hearted frequently describe this team, indicating a culture of dedication and care. Many guests highlight specific staff members, such as Joe and Tom, for their considerate and helpful assistance. The entire staff, from the front desk to those maintaining the breakfast area, are noted for going above and beyond to ensure a pleasant stay. Their readiness to offer assistance, courteous nature, and local area knowledge contribute greatly to the guest experience. Cleanliness and excellent service are also recurring themes, with guests appreciating the well-kept facilities and the diversity of delicious breakfast options. With a reputation for being attentive and welcoming, the staff have clearly endeared themselves to many visitors, often making the difference in their overall satisfaction.
Pool
The Best Western PLUS Victor Inn & Suites features a well-maintained indoor pool, which has been appreciated by guests for its cleanliness and comfortable temperature. With accommodating hours from 6am to 11pm, the pool offers flexibility for early risers and night swimmers alike. Families, particularly children, have found the pool and accompanying hot tub to be a fun and enjoyable highlight of their stay. Guests often mention the pool as a pleasant spot to unwind after a long day of traveling, appreciating its warm water that enhances relaxation. While the pool itself is described as small, its upkeep and comfort seem to make it a popular choice among visitors. Some reviews noted times when the pool was closed or needed minor work, but overall, the positive experiences stand out, with individuals and families alike finding joy and relaxation in this hotel amenity.
Parking
The parking experience at Best Western PLUS Victor Inn & Suites is notably convenient, offering ample space for vehicles. The parking lot is praised for being well lit, ensuring visibility and safety. Guests find the parking situation easy to navigate, with straightforward access for unloading vehicles. The proximity of parking spaces to the front entrance is appreciated, facilitating smooth transitions from car to room. Even larger vehicles, such as trucks with trailers, do not face difficulties in finding space. Importantly, the on-site parking is free, adding to the overall convenience without extra cost. Guests have expressed their willingness to return, highlighting the satisfactory parking arrangements as part of their positive experience at the hotel.
Family
Nestled in a serene setting, Best Western PLUS Victor Inn & Suites is a destination that truly shines in terms of family hospitality. The welcoming atmosphere extends to both children and pets, creating an inviting environment for a family vacation. Visitors describe the hotel as excellent for families, noting how accommodating the staff is, especially towards children. The attentiveness of the breakfast attendant garners praise, offering delightful interactions that set the tone for the day. While the pool lacks a shallow area for young kids, the overall experience is enhanced by the friendly and helpful staff, providing invaluable local recommendations for dining and shopping. This hotel is ideal for a quiet retreat with loved ones, whether enjoying a weekend with a spouse or creating memorable moments with grandkids.
Yes, Best Western PLUS Victor Inn & Suites has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Best Western PLUS Victor Inn & Suites.
Yes, Best Western PLUS Victor Inn & Suites welcomes dogs.
Yes, parking facilities are available at Best Western PLUS Victor Inn & Suites.
Yes, Best Western PLUS Victor Inn & Suites has a gym.