Célestins Spa Thermal & Hôtel by Vy Resort
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Summary of reviewsThe Célestins Spa Thermal & Hôtel by Vy Resort enjoys a prime location in the heart of Vichy, adjacent to the scenic Napoleon III park and the Allier river. Guests appreciate the hotel's close proximity to the city's attractions, including direct access to the thermal baths, charming streets, shops and cafes. The spacious rooms, comfortable bedding, quality facilities and the friendly, welcoming staff further enhance the overall guest experience.
The breakfast at the hotel is highly praised for its exceptional quality, variety and generous portions with a wide selection including freshly squeezed fruit juices, various breads and pastries, scrambled eggs and cheeses. Guests also enjoy the beautiful park views from the terrace. While some find the breakfast overpriced, it remains a memorable start to the day thanks to high-quality local products and meticulous service.
Dinner offerings receive mixed reviews. Many guests commend the originality, tastefulness and high-quality cuisine in the hotel's restaurant and bar, appreciating the friendly and attentive staff. However, some guests feel the dinner is overpriced with limited menu choices and occasional slow service.
Rooms are highlighted for their spaciousness, comfort and cleanliness. They feature modern amenities, including large windows and luxurious bathrooms, although some guests note that the decor feels outdated and there can be issues with air conditioning. The hotel's serene environment and direct access to thermal baths add to its appeal.
Cleanliness is generally commendable with most guests finding the hotel and rooms very clean. Some issues such as dirty carpets and poorly maintained pool areas are noted but do not overshadow the overall positive feedback regarding the bright and comfortable accommodations.
The staff consistently receive high praise for their friendliness, professionalism and attentiveness, significantly contributing to a pleasant stay. Valet parking service is particularly appreciated.
In terms of amenities, the free WiFi service is cited as needing improvement due to weak and unstable connections. The spa is celebrated for its extensive and varied treatments, professional staff and a blend of indoor and outdoor facilities. However, charges for spa services are considered high and some guests find the facility less family-friendly.
The gym is described as spacious but lacking air conditioning and modern equipment maintenance. The pool facilities receive mixed reviews with the rooftop pool offering lovely views but needing significant renovation and better upkeep.
Parking is convenient with valet services and secure underground options, though some guests find the costs high and procedures somewhat inconvenient. The availability of EV charging options is a plus.
Overall, the Célestins Spa Thermal & Hôtel by Vy Resort stands out for its strategic location, comfortable accommodations, exceptional breakfast and high-quality service, though some areas like WiFi, pool maintenance and modern updates could be improved.
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The breakfast at the hotel is highly praised for its exceptional quality, variety and generous portions with a wide selection including freshly squeezed fruit juices, various breads and pastries, scrambled eggs and cheeses. Guests also enjoy the beautiful park views from the terrace. While some find the breakfast overpriced, it remains a memorable start to the day thanks to high-quality local products and meticulous service.
Dinner offerings receive mixed reviews. Many guests commend the originality, tastefulness and high-quality cuisine in the hotel's restaurant and bar, appreciating the friendly and attentive staff. However, some guests feel the dinner is overpriced with limited menu choices and occasional slow service.
Rooms are highlighted for their spaciousness, comfort and cleanliness. They feature modern amenities, including large windows and luxurious bathrooms, although some guests note that the decor feels outdated and there can be issues with air conditioning. The hotel's serene environment and direct access to thermal baths add to its appeal.
Cleanliness is generally commendable with most guests finding the hotel and rooms very clean. Some issues such as dirty carpets and poorly maintained pool areas are noted but do not overshadow the overall positive feedback regarding the bright and comfortable accommodations.
The staff consistently receive high praise for their friendliness, professionalism and attentiveness, significantly contributing to a pleasant stay. Valet parking service is particularly appreciated.
In terms of amenities, the free WiFi service is cited as needing improvement due to weak and unstable connections. The spa is celebrated for its extensive and varied treatments, professional staff and a blend of indoor and outdoor facilities. However, charges for spa services are considered high and some guests find the facility less family-friendly.
The gym is described as spacious but lacking air conditioning and modern equipment maintenance. The pool facilities receive mixed reviews with the rooftop pool offering lovely views but needing significant renovation and better upkeep.
Parking is convenient with valet services and secure underground options, though some guests find the costs high and procedures somewhat inconvenient. The availability of EV charging options is a plus.
Overall, the Célestins Spa Thermal & Hôtel by Vy Resort stands out for its strategic location, comfortable accommodations, exceptional breakfast and high-quality service, though some areas like WiFi, pool maintenance and modern updates could be improved.
Luxury Hotel
This 5-star luxury hotel in Vichy is known for its extensive spa facilities, including a thermal spa, indoor and outdoor pools, and a fitness center. It offers spacious rooms and suites with views of the park or city.
Hotel near Golf Courses
This hotel offers a comprehensive spa and thermal experience, ideal for relaxation after a day on the golf course. Its location in Vichy provides easy access to local golf courses.
Hotel for Honeymoon
This hotel is a perfect honeymoon destination, offering specially designed honeymoon suites and thoughtful honeymoon packages. It features tasteful, romantic room decorations that enhance the intimate atmosphere. The hotel's proximity to picturesque romantic landmarks allows couples to explore and create lasting memories.
Hotel with Spa
This 5-star hotel is directly connected to the Vichy Célestins Thermal Spa, one of Europe's largest thermal spas, offering 7500 square meters dedicated to health, beauty, and wellness. It features a rooftop pool, a range of thermal cures, fitness classes, and an on-site Institut des Laboratoires Vichy.
Family Friendly Hotel
This hotel is a top choice for families due to its world-class spa facilities and spacious, beautifully appointed rooms. It offers a relaxing and rejuvenating experience for both parents and children, with amenities designed to cater to all ages.
Dog Friendly Hotel
This hotel is a luxury option with spa facilities, potentially offering dedicated services or amenities for pets, such as grooming or special treats. The resort setting might also provide ample outdoor space for dogs to roam.
Romantic Hotel
This 5-star hotel is known for its thermal spa and luxurious amenities. It provides a relaxing and rejuvenating experience, making it ideal for a romantic getaway.
Business Hotel
This 5-star hotel offers a luxury experience with extensive business amenities. It features 9 meeting rooms, a business center, and is located next to an 18-hole golf course. The hotel also provides spa facilities for relaxation after business activities.
Hotel with Parking
This hotel in Vichy likely offers ample parking space for guests visiting the spa and thermal facilities. Its size and resort-style amenities suggest well-maintained and convenient parking solutions.
EV charging stations
Accessible Hotel
This hotel offers wheelchair access and select rooms with walk-in showers and accessible bathrooms. An elevator is available in the hotel. The presence of a spa and wellness center suggests accessible facilities within these areas, including a Turkish bath and sauna.
Hotel with Gym
This 5-star hotel offers a fitness center, a wellness area with a hammam and spa, an indoor and outdoor pool, and various spa treatments like body wraps and scrubs. It provides a comprehensive fitness and relaxation experience.
Hotel with EV Charging Stations
This hotel in Vichy provides an electric vehicle charging station on site. It is directly connected to the Vichy Célestins thermal spa and offers both indoor and outdoor pools, a restaurant, and a bar.
5-Star Hotel
This hotel offers a spa and thermal experience, making it a luxurious and relaxing option. It is a popular choice among travelers, offering a combination of wellness and comfort. The hotel is well-regarded for its amenities and service.
Hotel for Yoga
Guest Reviews
Nestled in the heart of Vichy, the Célestins Spa Thermal & Hôtel by Vy Resort boasts a prime location that receives high praise from its guests. This hotel is ideally situated, offering convenient access to the city's top attractions and amenities. Located in the center of Vichy, adjacent to the scenic Napoleon III park and the tranquil Allier river, the hotel's setting is nothing short of spectacular.
Guests appreciate the hotel's close proximity to the thermal baths, which can be accessed directly from the hotel, often at a reduced rate. This geographic advantage extends to the nearby city center, allowing visitors to explore Vichy's charming streets, shops, restaurants and cafes, all within a short walking distance. The picturesque park that surrounds the hotel provides a serene backdrop, perfect for leisurely strolls and moments of relaxation.
The hotel's strategic location isn't the only feature that stands out; visitors frequently commend the spacious rooms, the comfort of the bedding and the quality of the facilities. Additionally, the friendly and welcoming staff contribute to a memorable stay, enhancing the overall guest experience with top-notch service and attention to detail.
With its combination of prime positioning, exceptional amenities and a serene environment, the Célestins Spa Thermal & Hôtel by Vy Resort emerges as an excellent choice for those looking to explore the historic beauty of Vichy while enjoying a comfortable and restful retreat.
At the Célestins Spa Thermal & Hôtel by Vy Resort, breakfast is consistently praised for its exceptional quality, variety and generous portions. Reviewers frequently highlight the wide selection offered, including freshly squeezed fruit juices, various breads and pastries, cakes, scrambled eggs, pancakes, cold cuts, cheeses and hot beverages. Many guests mention enjoying breakfast on the terrace, enriched by the beautiful park views and tranquil garden setting.
The staff is noted for their attentiveness and professionalism, contributing to a pleasant dining experience. Despite the overwhelmingly positive feedback, a recurrent critique is the high cost of breakfast with several guests feeling it is overpriced for the offering. Some guests also pointed out minor inconveniences, such as the need to request drink refills.
Despite these few drawbacks, the breakfast at Célestins Spa Thermal & Hôtel by Vy Resort remains a highlight for many, characterized by high-quality local products, meticulous service and an extensive variety that caters to both sweet and savory preferences. Overall, it’s a memorable gastronomic start to the day, though it comes with a premium price tag.
The Célestins Spa Thermal & Hôtel by Vy Resort's dinner offerings have received mixed feedback from guests, but there are many positive aspects that stand out. The food quality is often praised as excellent with many remarking on the originality and tastefulness of the dishes. The hotel features a well-equipped restaurant where high-quality service and cuisine are the norms. Several guests found the cuisine at the gourmet restaurant particularly delicious and well-crafted. Meals in the garden and the bar were highlighted as being pleasing experiences with delicious food and the terrace offers a beautiful setting for a drink or dinner.
The restaurant's ambiance and service received compliments as well with many noting that the staff were friendly and attentive. Some guests also mentioned the inventive and sophisticated nature of the dishes.
However, some reviews indicated areas where the dining experience could be improved. Certain guests felt that the dinner was overpriced and not up to the standards expected of a five-star hotel. Complaints about limited menu choices and slow service were frequent. Some dishes were described as lacking flavor or being delivered cold. The restaurant sometimes struggled with reservations and there were instances where guests could not get a table.
Despite the occasional lapses, the positive remarks about high-quality, imaginative and well-prepared meals suggest that the dining experience at Célestins Spa Thermal & Hôtel by Vy Resort has many merits that some guests truly appreciate.
The guest reviews of Célestins Spa Thermal & Hôtel by Vy Resort emphasize spacious, comfortable and clean rooms with certain consistent highlights and a few notable drawbacks. Many reviews praise the generous room sizes, high-quality bedding and breathtaking park views from terraces and large windows. The rooms are often described as quiet, soundproof and equipped with modern amenities, including cozy decor and functional facilities. Guests have appreciated the comfort of the beds, luxurious bathrooms with both bathtubs and showers and pleasant room aesthetics despite some opinions that the decor feels outdated.
The overall comfort levels receive frequent compliments, making the hotel seem like a restful retreat. Additionally, the hotel's location near Vichy's city center and its direct access to the thermal baths are repeatedly praised, adding to its appeal.
However, certain issues do recur in the reviews. Complaints about the lack of air conditioning during particularly hot weather were common and some mentioned that the rooms could get uncomfortably warm. The dated decor and furnishings were also points of criticism, along with occasional lapses in housekeeping and room service. Some guests felt the room service was sub-par or had delays in check-in times.
Overall, Célestins Spa Thermal & Hôtel by Vy Resort seems to offer a pleasant and spacious stay with significant emphasis on comfort and tranquility, though it could benefit from modern updates and more consistent service quality.
At Célestins Spa Thermal & Hôtel by Vy Resort, guests consistently praise the comfort of the beds and the quality of the bedding. Many reviews highlight the comfort and coziness of the beds, often describing them as very comfortable, divine and exceptional. The bedding is frequently noted as being of high quality and perfect for a good night's rest, contributing significantly to the overall comfort of the stay.
Guests appreciate the spacious rooms, some with terraces overlooking the park and mention the excellent room service that complements the luxurious bedding. The junior suites stand out as perfect accommodations, frequently noted for their comfort.
However, a few guests found inconsistencies with the mattresses with some describing them as sagging or too soft, leading to discomfort or backaches. Despite these occasional issues, the majority of the feedback emphasizes the pure bliss and impeccable quality of the bedding, making it a highlight of the stay at this serene hotel.
Célestins Spa Thermal & Hôtel by Vy Resort has garnered overall positive feedback regarding its cleanliness, as noted in various guest reviews. The hotel and rooms are frequently described as clean, very clean and impeccably clean with guests often praising the brightness and comfort of the accommodations. Public areas like the bar and the spa also receive commendations for their cleanliness.
However, there are mixed impressions concerning certain aspects. While many found the hotel overall clean and well-maintained, some reviews highlighted specific issues such as dirty carpets, poorly maintained pool areas and occasional lapses in housekeeping. Instances of less-than-acceptable cleanliness were reported, such as unclean showers, outdated bathroom tiles and cigarette butts on the terrace.
Despite these minor hiccups, guests generally appreciate the beautiful and bright rooms, the strategic location close to the city center and natural attractions and the quality of service. The hotel management appears responsive with room upgrades and thorough daily cleaning routines, contributing to a satisfactory, clean and comfortable stay.
The staff at Célestins Spa Thermal & Hôtel by Vy Resort receives high praise for their friendliness and attentiveness. Guests consistently note that the employees are welcoming, helpful and professional. The valet parking service is mentioned repeatedly as efficient and courteous, adding to the overall positive experience. Both the reception and housekeeping teams stand out for their exceptional service and responsiveness. The restaurant staff also garners commendations for their efficiency and amicable nature. Despite some occasional critiques about the reception staff's training and hospitality, the overwhelming sentiment is that the staff's professionalism, kindness and dedication significantly contribute to a pleasant stay at the hotel.
Célestins Spa Thermal & Hôtel by Vy Resort has received mixed reviews regarding its WiFi service. On the positive side, some guests appreciated the excellent free WiFi, praising the fast and steady connection. However, numerous reviews pointed out significant issues with the hotel's internet service. Many guests found the WiFi to be malfunctioning with weak and choppy connections, particularly in certain areas of the hotel. Several reviews mentioned that the WiFi coverage needs improvement with some describing the connection as fair but not strong enough for reliable streaming or even basic browsing. During peak hours, the WiFi was often overloaded, resulting in poor and unstable connectivity. A few guests highlighted that the WiFi performance is below standard with some even deeming it unusable due to its slow speeds and frequent outages. Overall, it seems the hotel could benefit from a comprehensive upgrade to its WiFi infrastructure to meet guest expectations for a five-star experience.
Located in a serene environment, Célestins Spa Thermal & Hôtel by Vy Resort offers guests direct and convenient access to its renowned spa facilities. The seamless transition from hotel room to spa via an elevated walkway is a notable highlight, providing guests with easy access to an array of wellness options. The spa itself stands out for its extensive and varied treatments, including thermal baths, hammam and balneotherapy, making it one of the finest in the city. Visitors appreciate the well-maintained and clean facilities, along with the spacious and relaxing atmosphere.
Guests frequently commend the professional and welcoming spa staff, as well as the availability of quality care services. The spa's blend of indoor and outdoor pools, fitness rooms and sauna facilities ensures a comprehensive wellness experience. Moreover, the integration of the spa with a healthcare center adds a unique dimension, catering to those seeking both relaxation and medical wellness.
However, a few reviews indicate some areas for improvement. The spa charges, which are not included in the room rate, come as an additional cost and some guests feel that these should be clearer at the time of booking. Certain guests have also found the spa less family-friendly and noted that the facility could be more accommodating to children. The interior pool's closure on Sundays and occasional renovation works have been slight inconveniences for some.
Overall, Célestins Spa Thermal & Hôtel by Vy Resort's spa is celebrated for its high-quality services and easy accessibility, though a few enhancements could enhance the guest experience even further.
The gym at Célestins Spa Thermal & Hôtel by Vy Resort is spacious and offers a decent range of basic exercise equipment, making it a convenient option for guests looking to maintain their fitness routines during their stay. However, there are concerns about the gym environment, particularly the lack of air conditioning, which results in hot workout areas and insufficient cooling. This can make exercising less comfortable and the addition of more fans or a proper air conditioning system is suggested to improve the experience. Some of the gym equipment, like the leg press and elliptical bike, either need updating or better maintenance to ensure they function properly. Despite these drawbacks, the gym remains a useful amenity for those who prioritize fitness.
The pool facilities at Célestins Spa Thermal & Hôtel by Vy Resort receive mixed reviews from guests with the majority noting a need for significant maintenance and renovation. The rooftop pool, situated on the 7th floor, is frequently highlighted for its lovely views and unique setting. Despite this, many guests mention that the pool appears old with issues such as loose and missing tiles, mold, rust and general dilapidation.
While the rooftop and outdoor pools were praised for being a nice surprise and enjoyable, some found the water to be cold, despite being marked as heated. Another common concern is the lack of upkeep with debris and dirt noted in the grout and water. The absence of poolside amenities such as towels also detracts from the experience.
For those appreciating the positives, the rooftop pool offers panoramic views and a pleasant atmosphere, making it a standout feature despite its flaws. The indoor pool is accessible and described as warm and relaxing. The hotel's pool areas are definitely in need of urgent renovation and consistent cleanliness to align with the otherwise luxurious standards of the establishment.
The 'Célestins Spa Thermal & Hôtel by Vy Resort' offers various parking arrangements that come with a mix of opinions from its guests. Many appreciate the convenience of valet parking services, which simplify the process of finding a spot and bring a touch of luxury to their stay. The underground parking garage, although not always well-lit, provides a secure place to leave vehicles and the proximity of parking spaces right in front of the hotel is highly valued. Guests have noted the availability of EV charging options, which is a significant benefit for electric vehicle owners.
Despite the perks, the cost of parking is a common point of contention, as there is no free parking available and fees can add up. Some guests found the parking costs to be high and the payment procedures somewhat inconvenient. Issues like poor signage, confusing instructions and the outdated condition of the parking facilities have been reported, indicating room for improvement in the overall parking experience. Furthermore, the parking areas can be quite crowded, often occupied by long-term parkers, making it challenging to find a spot, especially for larger vehicles like SUVs.
To sum up, while the valet and proximity of the parking are appreciated, the expense and clarity of the parking services leave some guests seeking a more efficient and less costly solution.
Célestins Spa Thermal & Hôtel by Vy Resort provides electric vehicle charging stations in its parking area, addressing a growing need among electric car users. However, these facilities have limited availability and some guests noted the hotel could benefit from expanding the number of charging spots. While charging options are present, the limited number and paid aspect of the service could be a consideration for those planning their stay. Some guests discovered the availability of these spaces later on, suggesting better communication might enhance the experience for electric vehicle owners.
The Célestins Spa Thermal & Hôtel by Vy Resort offers a mixed experience for families, balancing family-friendly amenities with areas for improvement. The hotel is praised for its family-oriented atmosphere with family rooms and suites that are spacious enough to accommodate everyone comfortably. Baby equipment like a true baby bed, changing mat and bottle warmer are readily available and the staff, especially the valet, receive high marks for their friendliness and efficiency, making families feel welcome upon arrival.
However, the facilities for children leave something to be desired. Reviews point out that the pool and the spa sections are not child-friendly, prompting suggestions for more kid-oriented spots and clearer information on family services. Some guests were disappointed by the lack of activities for kids and felt that the hotel could do a better job of updating families on available amenities in advance.
Kids did enjoy small touches like receiving a small stuffed animal and the hotel is complemented by a nice park in front, perfect for a peaceful family walk. The family-friendly nature of the staff and the well-kept property contribute positively to the overall experience, even though some guests found the family accommodations passable rather than outstanding. Overall, while ideal for a relaxing stopover with some pleasant surprises, the hotel could benefit from enhancing its kid-friendly features and communication with families.
The Célestins Spa Thermal & Hôtel by Vy Resort receives mixed reviews concerning its five-star status. Some feedback appreciates the establishment, deeming it worthy of its reputation and praising its luxury facilities, features and prime location. Positive comments highlight elements such as luxury bedding and a top zen and classy atmosphere.
However, numerous guests express disappointment, indicating that the hotel does not live up to five-star expectations. Concerns are raised about the state of the building, pool and the overall lack of renovation. The quality of service is frequently criticized as being inconsistent and below five-star standards. Guests are particularly dismayed by specific oversights, such as lack of assistance with luggage, absence of a coffee machine in the room and no valet service, which they consider basic for a five-star establishment. Issues like heat problems, dated rooms and insufficient staff further contribute to the perception that the hotel does not merit its star rating.
These mixed sentiments suggest that while Célestins Spa Thermal & Hôtel by Vy Resort has elements of a luxury experience, it falls short in several critical areas, resulting in a disparity between guest expectations and reality. Potential visitors might want to consider these factors before booking, especially if they are seeking a true five-star experience.
Célestins Spa Thermal & Hôtel by Vy Resort receives mixed reviews regarding its facilities and services for business travelers. Positive aspects include an excellent location with easy access to the city center and comfortable surroundings that make it an ideal place for business travel. The business center is described as very well equipped and helpful for business needs with meeting rooms arranged satisfactorily and a professional valet service enhancing the overall experience.
However, some areas could be improved. The business center, although available, could use an update and more amenities, such as a copier, to better accommodate business travelers. The meeting space setup is not always ideal and more optimization is suggested to meet business travelers' needs fully. While the hotel features a nice rooftop pool and convenient parking, the overall business amenities are not deemed sufficient by some guests, indicating room for enhancement in creating a more business-friendly environment.
Vichy Célestins Spa Hôtel stands out for its excellent accessibility features, making it a suitable choice for guests with disabilities. The hotel offers wheelchair accessible rooms and facilities tailored for those with limited mobility. An elevator is available for easy navigation between floors. Guests have praised the hotel for being a highly accessible establishment overall with easily accessible rooms and common areas. The decor is well-received and the setting and comfort create an inviting atmosphere.
The staff has been largely appreciated for their friendliness, attentiveness and accommodating nature, contributing positively to the guest experience. Management, in particular, has been noted for their welcoming demeanor. However, there have been occasional mentions of insufficient staffing, which might affect the service at times. Despite this, the overall accessibility and comfort of Vichy Célestins Spa Hôtel make it a commendable option for travelers with disabilities.
The Célestins Spa Thermal & Hôtel by Vy Resort offers a heated swimming pool, providing guests with a consistently warm swimming experience. Positioned on the 7th floor, the pool is easily accessible directly from the establishment, complete with comfortable bathrobe and slippers. While some reviews mention occasional maintenance closures, the rooftop location of the heated pool allows for a pleasant ambiance, despite its relatively compact size. Guests generally found the temperature of the pool to be very good, enhancing their overall enjoyment of the facility.
The Célestins Spa Thermal & Hôtel by Vy Resort offers an indoor swimming pool that is freely accessible to guests, allowing for a convenient and safe swimming experience. While some reviews indicated that the pool area was disappointing, the majority of guests appreciated the ease of access to both the indoor pool and various spa services available on-site. Additionally, the hotel features a rooftop pool, further enhancing the range of amenities available for relaxation and wellness.
Nestled in a romantic setting, the Célestins Spa Thermal & Hôtel by Vy Resort stands out as a perfect honeymoon destination. The hotel offers specially designed honeymoon suites and thoughtful honeymoon packages tailored to provide a dreamy experience. Newlyweds will find themselves in tasteful, romantic room decorations that enhance the intimate atmosphere of this ideal getaway. Located in proximity to picturesque romantic landmarks, it offers couples the chance to explore and create lasting memories. Overall, it is a wonderful spot for those looking to celebrate their love in a serene and beautifully curated environment.
Nestled in a prime location, Célestins Spa Thermal & Hôtel by Vy Resort offers an overall luxurious experience that aligns well with its five-star rating. Guests frequently praised the establishment's chic and classy structure, highlighting the high-end furnishings and amenities that contribute to a top-class atmosphere. The hotel's luxury rooms and high-quality suites, some of which offer stunning park views and access to a rooftop swimming pool, received commendations for both comfort and elegance.
The presence of a spa facility, although with an additional fee, enhanced the luxurious feel of the stay, while the excellent services typically associated with a luxury hotel further underscored the premium experience. Patrons found the restaurant to be a high point, offering not only delectable cuisine but also valet parking, thus adding to the overall opulence.
Guest reviews also noted the luxurious bedding and personalized service, although a few mentioned that certain aspects, such as the standard room service, fell short of ultimate luxury expectations. Overall, the hotel matches the high expectations of a luxury establishment, providing a sophisticated and high-class ambiance that most visitors found to be in line with their discerning tastes.
Célestins Spa Thermal & Hôtel by Vy Resort offers an idyllic escape for couples seeking a romantic retreat. Guests frequently highlight the romantic atmosphere that pervades the entire property, making it an ideal setting for intimate getaways. The hotel’s calm and quiet environment provides a soothing backdrop, perfect for celebrating special occasions such as a thirtieth wedding anniversary or a serene weekend away.
Couples appreciate the thoughtful romantic styling and decor of the rooms, which set the stage for a wonderful romantic weekend. The beautiful park nearby adds to the charm, offering a calm and peaceful space for leisurely walks. The dining experience further enhances the romance with an impressive range of dining options and a unique, romantic setting. Guests particularly enjoy the romantic dinner experience, which stretches to a delightful two-hour affair and the romantic seating arrangements that encourage intimate conversations.
The ambiance throughout the hotel is consistently praised, from the great drinking spots to the couple-centered activities. The duo performing at the bar adds to the enchanting atmosphere, elevating the overall experience. While some guests mention that the hotel could offer more romantic touches specifically for couples, the overall feedback confirms that Célestins Spa Thermal & Hôtel by Vy Resort is an excellent venue for a romantic vacation.
The Célestins Spa Thermal & Hôtel by Vy Resort offers a generally welcoming atmosphere for dog owners. The hotel boasts dog-friendly facilities and accommodations, making it a convenient choice for travelers with canine companions. Guests appreciated the very friendly valet and the possibility to bring their dogs along. However, there are a few areas that could use improvement. Not all rooms are pet-friendly and rooms with terraces should also be accommodating for dogs. Additionally, provisions for service dogs need better access and consideration. Pets are not allowed in the hotel restaurant and it would be beneficial for the hotel to include more pet-related notations on menus or signs. Though the hotel allows dogs, it appears adjustments for service dogs regarding room and facility access could enhance the overall experience.
Location Show Map
Location
Guests appreciate the hotel's close proximity to the thermal baths, which can be accessed directly from the hotel, often at a reduced rate. This geographic advantage extends to the nearby city center, allowing visitors to explore Vichy's charming streets, shops, restaurants and cafes, all within a short walking distance. The picturesque park that surrounds the hotel provides a serene backdrop, perfect for leisurely strolls and moments of relaxation.
The hotel's strategic location isn't the only feature that stands out; visitors frequently commend the spacious rooms, the comfort of the bedding and the quality of the facilities. Additionally, the friendly and welcoming staff contribute to a memorable stay, enhancing the overall guest experience with top-notch service and attention to detail.
With its combination of prime positioning, exceptional amenities and a serene environment, the Célestins Spa Thermal & Hôtel by Vy Resort emerges as an excellent choice for those looking to explore the historic beauty of Vichy while enjoying a comfortable and restful retreat.
Breakfast
The staff is noted for their attentiveness and professionalism, contributing to a pleasant dining experience. Despite the overwhelmingly positive feedback, a recurrent critique is the high cost of breakfast with several guests feeling it is overpriced for the offering. Some guests also pointed out minor inconveniences, such as the need to request drink refills.
Despite these few drawbacks, the breakfast at Célestins Spa Thermal & Hôtel by Vy Resort remains a highlight for many, characterized by high-quality local products, meticulous service and an extensive variety that caters to both sweet and savory preferences. Overall, it’s a memorable gastronomic start to the day, though it comes with a premium price tag.
Dinner
The restaurant's ambiance and service received compliments as well with many noting that the staff were friendly and attentive. Some guests also mentioned the inventive and sophisticated nature of the dishes.
However, some reviews indicated areas where the dining experience could be improved. Certain guests felt that the dinner was overpriced and not up to the standards expected of a five-star hotel. Complaints about limited menu choices and slow service were frequent. Some dishes were described as lacking flavor or being delivered cold. The restaurant sometimes struggled with reservations and there were instances where guests could not get a table.
Despite the occasional lapses, the positive remarks about high-quality, imaginative and well-prepared meals suggest that the dining experience at Célestins Spa Thermal & Hôtel by Vy Resort has many merits that some guests truly appreciate.
Rooms
The overall comfort levels receive frequent compliments, making the hotel seem like a restful retreat. Additionally, the hotel's location near Vichy's city center and its direct access to the thermal baths are repeatedly praised, adding to its appeal.
However, certain issues do recur in the reviews. Complaints about the lack of air conditioning during particularly hot weather were common and some mentioned that the rooms could get uncomfortably warm. The dated decor and furnishings were also points of criticism, along with occasional lapses in housekeeping and room service. Some guests felt the room service was sub-par or had delays in check-in times.
Overall, Célestins Spa Thermal & Hôtel by Vy Resort seems to offer a pleasant and spacious stay with significant emphasis on comfort and tranquility, though it could benefit from modern updates and more consistent service quality.
Beds
Guests appreciate the spacious rooms, some with terraces overlooking the park and mention the excellent room service that complements the luxurious bedding. The junior suites stand out as perfect accommodations, frequently noted for their comfort.
However, a few guests found inconsistencies with the mattresses with some describing them as sagging or too soft, leading to discomfort or backaches. Despite these occasional issues, the majority of the feedback emphasizes the pure bliss and impeccable quality of the bedding, making it a highlight of the stay at this serene hotel.
Cleanliness
However, there are mixed impressions concerning certain aspects. While many found the hotel overall clean and well-maintained, some reviews highlighted specific issues such as dirty carpets, poorly maintained pool areas and occasional lapses in housekeeping. Instances of less-than-acceptable cleanliness were reported, such as unclean showers, outdated bathroom tiles and cigarette butts on the terrace.
Despite these minor hiccups, guests generally appreciate the beautiful and bright rooms, the strategic location close to the city center and natural attractions and the quality of service. The hotel management appears responsive with room upgrades and thorough daily cleaning routines, contributing to a satisfactory, clean and comfortable stay.
Staff
Wi-Fi
Spa
Guests frequently commend the professional and welcoming spa staff, as well as the availability of quality care services. The spa's blend of indoor and outdoor pools, fitness rooms and sauna facilities ensures a comprehensive wellness experience. Moreover, the integration of the spa with a healthcare center adds a unique dimension, catering to those seeking both relaxation and medical wellness.
However, a few reviews indicate some areas for improvement. The spa charges, which are not included in the room rate, come as an additional cost and some guests feel that these should be clearer at the time of booking. Certain guests have also found the spa less family-friendly and noted that the facility could be more accommodating to children. The interior pool's closure on Sundays and occasional renovation works have been slight inconveniences for some.
Overall, Célestins Spa Thermal & Hôtel by Vy Resort's spa is celebrated for its high-quality services and easy accessibility, though a few enhancements could enhance the guest experience even further.
Gym
Pool
While the rooftop and outdoor pools were praised for being a nice surprise and enjoyable, some found the water to be cold, despite being marked as heated. Another common concern is the lack of upkeep with debris and dirt noted in the grout and water. The absence of poolside amenities such as towels also detracts from the experience.
For those appreciating the positives, the rooftop pool offers panoramic views and a pleasant atmosphere, making it a standout feature despite its flaws. The indoor pool is accessible and described as warm and relaxing. The hotel's pool areas are definitely in need of urgent renovation and consistent cleanliness to align with the otherwise luxurious standards of the establishment.
Parking
Despite the perks, the cost of parking is a common point of contention, as there is no free parking available and fees can add up. Some guests found the parking costs to be high and the payment procedures somewhat inconvenient. Issues like poor signage, confusing instructions and the outdated condition of the parking facilities have been reported, indicating room for improvement in the overall parking experience. Furthermore, the parking areas can be quite crowded, often occupied by long-term parkers, making it challenging to find a spot, especially for larger vehicles like SUVs.
To sum up, while the valet and proximity of the parking are appreciated, the expense and clarity of the parking services leave some guests seeking a more efficient and less costly solution.
EV charging stations
Family
However, the facilities for children leave something to be desired. Reviews point out that the pool and the spa sections are not child-friendly, prompting suggestions for more kid-oriented spots and clearer information on family services. Some guests were disappointed by the lack of activities for kids and felt that the hotel could do a better job of updating families on available amenities in advance.
Kids did enjoy small touches like receiving a small stuffed animal and the hotel is complemented by a nice park in front, perfect for a peaceful family walk. The family-friendly nature of the staff and the well-kept property contribute positively to the overall experience, even though some guests found the family accommodations passable rather than outstanding. Overall, while ideal for a relaxing stopover with some pleasant surprises, the hotel could benefit from enhancing its kid-friendly features and communication with families.
5 Star
However, numerous guests express disappointment, indicating that the hotel does not live up to five-star expectations. Concerns are raised about the state of the building, pool and the overall lack of renovation. The quality of service is frequently criticized as being inconsistent and below five-star standards. Guests are particularly dismayed by specific oversights, such as lack of assistance with luggage, absence of a coffee machine in the room and no valet service, which they consider basic for a five-star establishment. Issues like heat problems, dated rooms and insufficient staff further contribute to the perception that the hotel does not merit its star rating.
These mixed sentiments suggest that while Célestins Spa Thermal & Hôtel by Vy Resort has elements of a luxury experience, it falls short in several critical areas, resulting in a disparity between guest expectations and reality. Potential visitors might want to consider these factors before booking, especially if they are seeking a true five-star experience.
Business
However, some areas could be improved. The business center, although available, could use an update and more amenities, such as a copier, to better accommodate business travelers. The meeting space setup is not always ideal and more optimization is suggested to meet business travelers' needs fully. While the hotel features a nice rooftop pool and convenient parking, the overall business amenities are not deemed sufficient by some guests, indicating room for enhancement in creating a more business-friendly environment.
Accessible
The staff has been largely appreciated for their friendliness, attentiveness and accommodating nature, contributing positively to the guest experience. Management, in particular, has been noted for their welcoming demeanor. However, there have been occasional mentions of insufficient staffing, which might affect the service at times. Despite this, the overall accessibility and comfort of Vichy Célestins Spa Hôtel make it a commendable option for travelers with disabilities.
Heated Pool
Indoor Pool
Honeymoon
Luxury
The presence of a spa facility, although with an additional fee, enhanced the luxurious feel of the stay, while the excellent services typically associated with a luxury hotel further underscored the premium experience. Patrons found the restaurant to be a high point, offering not only delectable cuisine but also valet parking, thus adding to the overall opulence.
Guest reviews also noted the luxurious bedding and personalized service, although a few mentioned that certain aspects, such as the standard room service, fell short of ultimate luxury expectations. Overall, the hotel matches the high expectations of a luxury establishment, providing a sophisticated and high-class ambiance that most visitors found to be in line with their discerning tastes.
Romantic
Couples appreciate the thoughtful romantic styling and decor of the rooms, which set the stage for a wonderful romantic weekend. The beautiful park nearby adds to the charm, offering a calm and peaceful space for leisurely walks. The dining experience further enhances the romance with an impressive range of dining options and a unique, romantic setting. Guests particularly enjoy the romantic dinner experience, which stretches to a delightful two-hour affair and the romantic seating arrangements that encourage intimate conversations.
The ambiance throughout the hotel is consistently praised, from the great drinking spots to the couple-centered activities. The duo performing at the bar adds to the enchanting atmosphere, elevating the overall experience. While some guests mention that the hotel could offer more romantic touches specifically for couples, the overall feedback confirms that Célestins Spa Thermal & Hôtel by Vy Resort is an excellent venue for a romantic vacation.
Dog Friendly
No, Célestins Spa Thermal & Hôtel by Vy Resort doesn't have any pool.
Yes, a spa is available at Célestins Spa Thermal & Hôtel by Vy Resort.
Yes, Célestins Spa Thermal & Hôtel by Vy Resort welcomes dogs.
Yes, parking facilities are available at Célestins Spa Thermal & Hôtel by Vy Resort.
Yes, Célestins Spa Thermal & Hôtel by Vy Resort has a gym.
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