World > Europe > Italy > Tuscany > Lucca > Viareggio > Hotels in Viareggio > Hotel Plaza e de Russie - Relais & Châteaux

Hotel Plaza e de Russie - Relais & Châteaux

Viareggio , Piazza D'azeglio 1 (Show on Map)

7.8

Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

Info

Summary of reviewsHotel Plaza e de Russie - Relais & Châteaux is ideally positioned in the heart of the city, offering stunning sea views and easy access to the beach, promenade, and vibrant local shops. Guests often applaud its central location, which facilitates exploration of the bustling city center while enjoying the conveniences of being close to the seafront. The hotel is lauded for its modern and spotlessly clean rooms, featuring comfortable beds and contemporary elegance. The attentive and friendly staff contribute significantly to the sense of welcome, ensuring an outstanding guest experience that many equate to visiting family.

The cleanliness of the hotel consistently receives high praise, with guests noting its immaculate condition and well-maintained decor. This adds to the impressive first impression upon arrival, reassuring visitors of a safe and pristine environment.

While the breakfast offerings receive mixed feedback, many appreciate the quality and variety of the buffet. However, some feel the meal could better align with the five-star standard expected from a hotel of its caliber, especially given its higher price point.

Rooms are generally commended for their elegant blend of historical charm and modern comfort, though some guests note that certain rooms may fall short of luxury expectations, with issues like hard beds and less-than-ideal air conditioning. Despite this, the spacious family suites with two bathrooms are often highlighted positively.

The staff is frequently celebrated for their professionalism, warmth, and willingness to assist, significantly elevating the overall hospitality experience. However, some guests note a disparity between the hotel’s five-star designation and their personal experiences with amenities and services, especially in comparison to the luxury reputation associated with the Relais & Châteaux brand.

Overall, Hotel Plaza e de Russie - Relais & Châteaux remains a popular choice, with its prime location, exceptional cleanliness, and remarkable staff making it a memorable destination for many travelers. Despite some areas for improvement, particularly regarding luxury expectations and breakfast offerings, the hotel delivers a comfortable and picturesque retreat that leaves a lasting impression.
Show more

Categories

Luxury Hotel

As a 5-star hotel affiliated with Relais & Châteaux, this property is a beacon of exclusivity. It boasts a Michelin-starred restaurant, Lunasia, and is a sophisticated design hotel housed in a historic building dating back to 1871. Its prime location on Viareggio's beachfront promenade enhances its luxurious appeal.

Family Friendly Hotel

Hotel Plaza e de Russie is listed as one of the best family hotels in Viareggio. It is located on the main promenade, close to the beach.

Business Hotel

Located in the heart of Viareggio, this charming hotel offers Wi-Fi throughout the property. Its central location and reputation for quality make it a suitable choice for business travelers.

Accessible Hotel

The entire hotel unit is accessible to guests with disabilities, including wheelchair access. It is equipped with elevators and offers designated disabled parking.

Small Hotel

As a Relais & Châteaux property, this hotel offers an exceptional level of luxury and personalized service. Its historic charm and prime location on Viareggio's promenade provide an intimate and elegant experience.

5-Star Hotel

Situated on Viareggio's main promenade, just 50 meters from the beach, this 5-star design hotel is affiliated with Relais & Châteaux. It features a Michelin-starred restaurant, Lunasia, and blends contemporary design with cosmopolitan charm. The hotel offers stylish rooms and suites, providing a luxurious experience in the heart of Viareggio's Art Nouveau district.

Boutique-style Hotel

Historic Hotel

Hotel for Honeymoon

Dog Friendly Hotel

Romantic Hotel

Room Types

Superior Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a safe deposit box as well as an inner courtyard view. The unit has 1 bed.

Superior with Balcony Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a safe deposit box as well as city views. The unit offers 1 bed.

Deluxe Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a safe deposit box as well as an inner courtyard view. The unit has 2 beds.

Junior Suite This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a seating area as well as an inner courtyard view. The unit offers 2 beds.

Junior Suite with Sea View Featuring free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath or a shower and a bidet. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a seating area as well as sea views. The unit has 2 beds.

Suite with Balcony This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite offers air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 2 beds.

Suite with Sea View This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 2 beds.

Superior Suite with Sea View This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 2 beds.

Penthouse Suite The spacious suite provides air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

Family Suite -Split Level This suite comes with 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a seating area as well as an inner courtyard view. The unit has 2 beds.

Presidential Suite This spacious suite consists of 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 2 beds.

About Hotel Plaza e de Russie - Relais & Châteaux

License: 046033ALB0208, IT046033A1ET753X2P

Guest Reviews

7.8

Good

Location

Nestled in the heart of the city, Hotel Plaza e de Russie - Relais & Châteaux is celebrated for its exceptional location, making it an ideal choice for travelers. Guests appreciate the hotel's prime position on the boulevard, offering picturesque sea views and easy access to the beach, promenade, and vibrant local shops. Its central placement ensures that visitors are perfectly situated to explore the bustling city center, with all the convenience of being close to the seafront.

The hotel's welcoming and attentive staff, combined with its spotlessly clean and modern rooms, equipped with comfortable beds, contribute to an outstanding guest experience. The newly renovated spaces add a touch of contemporary elegance, assuring comfort alongside the beautiful surroundings. Despite a few rooms facing the back yard, which some found less appealing than the sea views, the overall consensus remains that the location, service, and amenities are truly excellent, making this hotel a top choice for a memorable stay.

Breakfast

The breakfast experience at Hotel Plaza e de Russie - Relais & Châteaux receives mixed feedback from guests. While some praise the breakfast for being excellent, varied, and rich in high-quality products, others feel it falls short of the expectations set by the hotel's five-star status. There are mentions of an adequate buffet that some found delightful and almost perfect, highlighting the quality and variety available. However, not all guests are satisfied, with criticisms regarding the overall value, especially considering the high costs associated with breakfast, which is not included in the room rate. Guests have expressed disappointment with the price-to-quality ratio, suggesting improvements could be made to better align the breakfast offering with the luxurious standard promised by the hotel.

Rooms

The rooms at Hotel Plaza e de Russie - Relais & Châteaux offer a charming blend of late 19th to early 20th-century style and modern comfort. Many guests appreciate the beauty and elegance of the well-cared-for rooms, often highlighting features like bright spaces with nice city views and well-maintained, elegant furniture. The spaciousness, particularly in the family suites with two bathrooms, adds to the overall comfort. However, some rooms are described as small and may not fully meet the expectations of five-star luxury, with reports of issues such as hard beds, low-quality sofa beds, and freezing, inflexible air conditioning. Cleanliness receives praise, but room cleanliness could see further improvement. The decor generally promotes a sense of well-being, offering comfort and a stylish retreat for most guests. However, attention to detail such as furnishing quality could enhance the guest experience. Overall, the living space delivers on elegance and comfort, though some practical aspects may fall short for a few visitors.

Cleanliness

Hotel Plaza e de Russie - Relais & Châteaux consistently receives praise for its exceptional cleanliness. Visitors often highlight the hotel's immaculate condition, noting its perfect cleanliness throughout the premises. The structure and services are maintained to high standards, adding to the overall ambiance of the place. Guests appreciate the design and decor, which is both clean and smart, contributing to an impressive first impression upon arrival. Hygiene standards are acknowledged positively, supported by diligent staff who ensure that the environment remains spotlessly clean. Despite a few isolated concerns regarding cleanliness, the general consensus reflects a safe and clean environment, affirming the hotel's commitment to providing a well-maintained and pristine setting for its guests.

Staff

The Hotel Plaza e de Russie - Relais & Châteaux shines through its exceptional team, receiving high praise for their professionalism and attentiveness. Guests repeatedly highlight the kindness and warmth extended by the staff, who go above and beyond to ensure a welcoming and helpful experience. Whether described as knowledgeable or accommodating, the staff consistently contribute to an atmosphere that feels like visiting family. Their approach is marked by a genuine friendliness and willingness to assist, earning them recognition for being incredibly helpful in various situations. The positive interactions with the team add to the excellence felt in the location and overall service, making the stay at this hotel truly outstanding. The decor complements the ambiance created by the staff, resulting in a harmonious blend of beauty and hospitality that leaves a lasting impression on guests.

5 Star

Visitors to Hotel Plaza e de Russie - Relais & Châteaux often express that the establishment does not meet the standards expected of a five-star hotel. Guests frequently highlight that the amenities and services fall short of such a prestigious rating. The breakfast, while satisfactory, does not align with the expectations set by the price and supposed luxury status. Many feel the overall quality is average, and contrasts sharply with the property's affiliation with the renowned Relais & Châteaux group. Several guests have faced challenges with customer service, notably inflexibility regarding reservations made through third-party booking sites. Overall, the recurring sentiment is that the hotel does not deliver the luxury experience typically associated with a five-star designation.

No, Hotel Plaza e de Russie - Relais & Châteaux doesn't have any pool.

No, a spa isn't available at Hotel Plaza e de Russie - Relais & Châteaux.

Yes, Hotel Plaza e de Russie - Relais & Châteaux welcomes dogs.

No, parking facilities aren't available at Hotel Plaza e de Russie - Relais & Châteaux.

No, Hotel Plaza e de Russie - Relais & Châteaux doesn't have a gym.

Location Show Map

More Options