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Rua Grande Hotel

Viana do Castelo , Rua Grande,78 (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsRua Grande Hotel stands as a highly regarded choice for travelers visiting Viana do Castelo. Guests frequently praise its stellar location in the heart of the city's historic center. Nestled on a peaceful pedestrian street, the hotel grants easy access to nearby attractions, restaurants and shops, along with the beach and transport hubs, making it ideal for both explorers and Camino de Santiago walkers.

The hotel's accommodations receive significant acclaim for their modernity, comfort and cleanliness. Rooms are consistently noted as clean, cozy and filled with natural light, often highlighted by freshly decorated interiors and sunny windows. Despite some mentions of limited space and minor maintenance issues, the overall comfort and daily cleaning service ensure a pleasant retreat.

Breakfast at Rua Grande Hotel is another highlight, offering a hearty and versatile selection that most guests find delicious and satisfying. Fresh products and accommodating service add to the positive morning experience, though a few guests noted limited choices.

The hotel's impeccable standards of cleanliness consistently impress visitors with daily cleaning ensuring a spotless environment. The friendly and attentive staff further enhance the experience, receiving high commendations for their helpful and respectful service. Specific mentions of the hostess Dina and the personal touch offered by the owners underscore the genuine concern for guests' comfort.

Free Wi-Fi is praised for its excellent coverage throughout the hotel, although a few guests experienced intermittent issues. Family travelers particularly appreciate the warm and accommodating atmosphere, making the hotel a favored choice for family holidays.

Comfort extends to the beds as well with most guests finding the beds soft, clean and comfortable, though opinions slightly vary on firmness. Accessibility features are commendable, offering a considerate and welcoming environment for guests with disabilities, despite some limitations posed by the elevator reaching only the second floor.

In summary, Rua Grande Hotel delivers an exceptional stay with its unbeatable central location, modern and clean accommodations, satisfying breakfast and outstanding service from a friendly staff. The combination of these elements makes it a delightful and accessible choice for anyone visiting Viana do Castelo.
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Hotel for Honeymoon

Offers a comfortable and convenient stay in the heart of Viana do Castelo. Its central location allows easy access to local attractions and dining options. The friendly service and well-appointed rooms ensure a pleasant experience for honeymooners.

Family Friendly Hotel

Located on Rua Grande, it provides convenient access to local shops and restaurants suitable for families. It offers basic amenities for a comfortable family stay.

Hotel with Free Wi-Fi

Rua Grande Hotel provides free Wi-Fi in its family rooms, ensuring guests can stay connected. The rooms are also equipped with air conditioning and private bathrooms for added comfort.

Accessible Hotel

Rua Grande Hotel offers a Double Room with Disability Access, featuring an attached bathroom with a bathtub or shower. A visual fire alarm is also mentioned as an accessibility feature in some rooms.

Hotel Taking Steps Towards Sustainability

Small Hotel

Room Types

Budget Double Room The double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

Deluxe Room The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a flat-screen TV, a wardrobe, parquet floors, heating as well as city views. The unit has 1 bed.

Deluxe Triple Room The triple room provides air conditioning, soundproof walls, a balcony with city views as well as a private bathroom featuring a shower. The unit offers 2 beds.

Family Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features soundproof walls, a wardrobe, parquet floors, a flat-screen TV, as well as an inner courtyard view. The unit has 3 beds.

Comfort Triple Room The triple room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.

Premium Quadruple Room The quadruple room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The quadruple room offers a wardrobe, parquet floors, heating, a flat-screen TV, as well as city views. The unit has 2 beds.

Deluxe Double Room with Balcony The double room offers air conditioning, soundproof walls, a balcony with city views as well as a private bathroom featuring a shower. The unit offers 1 bed.

Double Room - Disability Access The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a wardrobe, parquet floors, heating, a flat-screen TV, as well as city views. The unit has 1 bed.

Superior Double Room The double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The double room provides a wardrobe, parquet floors, heating, a flat-screen TV, as well as city views. The unit offers 1 bed.

Single Room The single room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The single room provides a flat-screen TV, a wardrobe, parquet floors, heating as well as an inner courtyard view. The unit has 1 bed.

About Rua Grande Hotel

License: 10500

Guest Reviews

8.4

Very Good

Location

Rua Grande Hotel boasts an excellent location, making it a prime choice for travelers looking to explore Viana do Castelo. Nestled in the heart of the city's historic center, the hotel is ideally situated on a pedestrian street, allowing guests to easily access a plethora of nearby attractions, restaurants and shops, all while enjoying a peaceful and quiet environment. Its proximity to the beach and transport hubs, including the train and bus stations, further enhances its convenience.

Guests appreciate the modern, comfortable accommodations and the charming facade of the hotel. Rooms are consistently praised for their cleanliness and coziness, providing a tranquil retreat after a day of exploration. The location is particularly advantageous for those walking the Camino de Santiago, as well as for visitors wishing to explore the city on foot.

Overall, the unbeatable central location, combined with friendly service and modern facilities, ensures Rua Grande Hotel delivers a delightful and accessible stay for anyone visiting Viana do Castelo.

Breakfast

Rua Grande Hotel offers a breakfast that generally garners positive feedback from guests. Many found it to be delicious with a satisfying and versatile selection that includes fresh products like bread, pastries, yogurts, fruit, cheese, ham and freshly squeezed orange juice. Several reviews highlight the breakfast as hearty, plentiful and well-varied with some guests even describing it as amazing and fabulous.

The breakfast service is often praised for being prompt and accommodating with a pleasant hostess adding a personal touch. Despite occasional mentions of the breakfast being not included in the room rate, the additional cost is largely seen as reasonable and worth it.

While most guests enjoyed the breakfast, a few found it to be either underwhelming or basic, mentioning limited choices. Yet, for the majority, the breakfast at Rua Grande Hotel set a positive tone for the day.

Rooms

Rua Grande Hotel offers rooms that are frequently praised for their cleanliness, comfort and natural light. Guests appreciate the freshly decorated, well-lit and quiet rooms with some rooms offering beautiful views and sunny windows. The staff is noted for being friendly and helpful, contributing to the overall positive experience.

The rooms, although varying in size, are described as cozy, functional and equipped with all basic necessities. Despite some being small, they are deemed adequate for short stays with the cleanliness and comfort of the beds frequently highlighted. Several rooms are newly renovated and daily cleaning is consistent, ensuring a pleasant stay.

The hotel's central and quiet location adds to its appeal, making it convenient for visitors. However, comments suggest room for improvement regarding the limited space in some rooms, inadequate furniture and occasional maintenance issues such as insufficient outlets and broken fixtures. Nonetheless, the majority of guests find the rooms to offer great value for money, especially with the inclusion of air conditioning and well-equipped amenities.

Overall, Rua Grande Hotel stands out for its cleanliness, comfort and friendly staff, making it a good choice for travelers seeking a simple and pleasant accommodation experience.

Beds

Rua Grande Hotel offers a generally high standard of comfort when it comes to its beds, making it a popular choice for travelers looking for a good night's sleep. Most guests agree that the beds are soft, clean and fragrant, providing a pleasant sleeping experience. The pillows also garnered praise for their comfort and support. Several reviews highlighted the beds as very comfortable with some describing them as super comfortable or excellent. However, there were a few mentions of the beds being either too hard or too soft and some guests found the pillows and mattresses a bit uncomfortable. Despite these occasional criticisms, the overall sentiment is that Rua Grande Hotel delivers on providing comfortable, clean and well-made beds for a restful stay.

Cleanliness

Rua Grande Hotel impresses with its exceptional cleanliness, which is a standout feature frequently highlighted by guests. The hotel offers a modern and well-maintained environment with rooms that are consistently described as very clean, comfortable and tidy. Daily cleaning services keep the rooms spotless, ensuring that all towels, bed covers and sheets are fresh. Guests appreciate the hotel's attention to detail, noting that every aspect of the accommodation is meticulously maintained.

The hotel's location in the center of Viana do Castelo, a peaceful pedestrian zone, adds to its appeal. Many reviews mention the newly renovated facilities, which combine a fresh, modern aesthetic with impeccable standards of cleanliness. Visitors are particularly pleased with the friendly and attentive staff, who contribute to an inviting and pleasant atmosphere.

Overall, Rua Grande Hotel provides a clean and comfortable stay, making it a great value for money. Its dedication to maintaining a pristine environment creates a welcoming experience for all guests.

Staff

Rua Grande Hotel consistently receives high praise for its staff, who are frequently described as friendly, attentive and extremely helpful. Guest reviews often highlight the warm and accommodating nature of both the staff and the owners with special mentions of the hostess Dina for her kindness and excellent service. The staff's attentiveness is a recurring theme with numerous guests appreciating the helpful and respectful treatment they received throughout their stay. Many noted the personal touch offered by the owners, such as assisting with check-in and luggage, which contributed to a welcoming atmosphere. Despite a couple of mentions of less friendly experiences at reception, the overall sentiment reflects a team that is very professional and genuinely concerned about the guests' comfort and satisfaction, making Rua Grande Hotel a recommended choice for its excellent service and personable staff.

Wi-Fi

Rua Grande Hotel offers a generally positive Wi-Fi experience with multiple guests praising the excellent and efficient coverage throughout the premises. The Wi-Fi is provided for free, adding to the convenience of the stay. Many guests affirmed that the Wi-Fi worked great and described it as excellent.

However, there were a few issues reported. Some guests mentioned that the Wi-Fi did not work on the third floor and others found the internet to be occasionally unusable with intermittent cut-outs. Nonetheless, these concerns were exceptions amid the overall positive feedback on the hotel's Wi-Fi capabilities.

Family

Located in a cozy and family-friendly environment, Rua Grande Hotel stands out as a top choice for those traveling with children. Guests consistently commend the hotel for its warm and welcoming atmosphere with particular emphasis on how accommodating it is for families. Reviews highlight that the hotel is particularly great for family holidays and trips, making it a suitable choice for gatherings and extended stays.

The hotel staff are noted for their friendliness and helpfulness, especially towards families, further enhancing the family-friendly credentials of the establishment. An added bonus is the flexibility in services, such as allowing late check-out at no additional cost, a gesture that guests find particularly considerate.

While the hotel provides family rooms, it's mentioned that some of these lack a table or desk. However, guests are given the option to request a change to other rooms if necessary, ensuring that families' needs are well catered to. Overall, Rua Grande Hotel is praised as a family-friendly establishment, making it a recommended destination for a fantastic family holiday.

Accessible

Rua Grande Hotel offers a welcoming environment with good accessibility features for guests with disabilities. The accessible rooms ensure a comfortable stay, complemented by the friendly and accommodating staff, despite occasional language barriers. The hotel is well-located with easy access to key points in the city and transportation options, making it convenient for exploring the old town as well.

The reception area is accessible and there is an elevator available, although it only reaches the second floor, which might pose a challenge for rooms located on higher floors. However, the elevator is particularly helpful during check-in. Guests appreciated the shower facilities designed for individuals with reduced mobility.

For those traveling by car, while the hotel does not offer private parking, there is free parking available nearby. Overall, Rua Grande Hotel provides a considerate and accessible environment for its guests, ensuring a pleasant stay close to the heart of the city.

No, Rua Grande Hotel doesn't have any pool.

No, a spa isn't available at Rua Grande Hotel.

No, Rua Grande Hotel doesn't allow dogs.

No, parking facilities aren't available at Rua Grande Hotel.

No, Rua Grande Hotel doesn't have a gym.

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