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Summary of reviewsMercure Versailles Chateau boasts an enviable location in the heart of Versailles, just a short walk from the Palace of Versailles and surrounded by vibrant streets filled with shops, cafes, and dining options. The peaceful environment, coupled with its prime location, ensures guests enjoy a serene stay while having easy access to all local attractions. The hotel receives high marks for its cleanliness, modern decor, and tidy accommodations, contributing to a relaxing haven amidst bustling city life.
Guests frequently praise the breakfast experience, highlighting its extensive variety and delicious offerings. Sweet and savory dishes are available in abundance, including plant-based options, making breakfast a delightful start to the day. The friendly and attentive staff further enhance this experience, providing excellent service while maintaining a welcoming atmosphere.
The rooms, although compact, are well-equipped, efficiently designed, and immaculately maintained. They feature comfortable beds, adding to the restful ambiance that complements the Mercure's relaxed setting. While the space may be tight, especially for families, the practical layout is suited for short stays. Cleanliness and charm are consistent positive remarks from visitors.
The hotel's staff is lauded for their professionalism and friendly demeanor, making a strong impression with their attention to detail and care. Many guests appreciate little gestures, such as unexpected surprises, contributing to a memorable experience. The reception staff is particularly noted for their competence and ability to accommodate special requests.
Parking presents some challenges, primarily due to narrow spaces in the underground garage, which necessitates reservations ahead of time. Despite this, many guests find the parking reasonable and secure, with nearby street parking available as an alternative.
While the WiFi service has room for improvement—occasionally exhibiting outages and connectivity issues—most other hotel aspects come highly recommended. Overall, Mercure Versailles Chateau provides a pleasant, well-located base with excellent breakfast and commendable service, making it an ideal choice for both short and family stays in the iconic city of Versailles. Show more
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Categories
Family Friendly Hotel
This hotel provides comfortable accommodations with modern amenities and is conveniently located near the Palace of Versailles. It offers a cozy atmosphere suitable for families.
Dog Friendly Hotel
This hotel allows pets of any size. It ensures a pleasant stay for guests and their furry companions.
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi and family-friendly services. It is conveniently located near historical landmarks, offering an ideal blend of comfort and convenience.
Business Hotel
This hotel has meeting facilities and is located in the business quarter, near the historic center of Versailles. It offers spacious rooms and an elegant ambiance.
Hotel with Parking
This hotel offers a private car park with 10 spots available on reservation, along with covered self-parking. Public parking is also available on-site, providing multiple options for guests.
Accessible Hotel
This hotel is listed as an accessible hotel, indicating it provides facilities for guests with disabilities.
3-Star Hotel
Located in Versailles, this Mercure hotel benefits from a trusted brand name. Its proximity to the Chateau de Versailles makes it ideal for sightseeing. Guests can expect a consistent level of quality and service.
Room Types
Classic Double RoomAir-conditioned room with an en suite shower, satellite TV and Free Wi-Fi internet access.
Classic Twin RoomAir-conditioned room with an en suite shower, satellite TV and Free Wi-Fi internet access.
Superior Double Room with Sofa BedProviding free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room provides air conditioning, soundproof walls, a tea and coffee maker, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 2 beds.
Guest Reviews
8.1
Very Good
Location
Nestled in the heart of Versailles, the Mercure Versailles Chateau hotel boasts a prime location that has charmed its guests. With its proximity to the illustrious Palace of Versailles, just a leisurely 10 to 15-minute walk away, visitors find themselves ideally positioned to explore the rich history and vibrant life of the city. The hotel is conveniently situated near bustling streets filled with shops, cafes, and a dynamic culinary scene, offering plenty of dining options right at its doorstep. The area’s quietude ensures a peaceful stay, despite being in a central location that provides easy access to both the palace and local attractions. The welcoming staff and nicely styled, clean accommodations further enhance the experience, making it a perfect stopover for those keen on exploring the iconic sights of Versailles.
Breakfast
The breakfast experience at Mercure Versailles Chateau has received overwhelmingly positive feedback from guests. Many have highlighted the breakfast's extensive variety and high quality, often describing it as plentiful, delicious, and superb in its selection. Guests appreciated the array of options available, including both sweet and savory dishes, and some even noted the inclusion of plant-based choices. The breakfast buffet was frequently praised for its generous spread and copious offerings, which were considered a great start to the day. Besides the food, the staff also received commendation for being friendly, attentive, and helpful, enhancing the overall breakfast experience. While a few reviews mentioned occasional issues like limited space or waiting for table settings, these seemed to be minor in comparison to the positive aspects consistently pointed out by guests, positioning the breakfast as a standout feature of the hotel.
Rooms
The Mercure Versailles Chateau offers a well-reviewed accommodation experience characterized by its cleanliness and comfort. Though the rooms are notably small, they are exceptionally well-equipped and efficiently designed to maximize the available space. The interior decorations and design add to the relaxing ambiance, making each room charming and nicely furnished. Beds are consistently reported as comfortable, enhancing the restful atmosphere.
The hotel's location is highlighted as a standout feature, conveniently situated near the Palace of Versailles and the train station, making it ideal for short stays. Despite the limited room size, guests appreciate the quiet environment and the attentive service provided by the helpful staff.
While the space might be tight, particularly for families or longer stays, the rooms' practicality makes them adequate for short visits. The overall cleanliness and maintenance meet high expectations, offsetting the cramped quarters. Despite the lack of extensive facilities, such as restaurants or a large relaxation area, the Mercure Versailles Chateau meets travelers' essential needs with its clean, comfortable spaces in a prime location.
Beds
At the Mercure Versailles Chateau, guests consistently praise the comfortable beds that contribute to a restful stay at this conveniently located hotel. Many have remarked on the quality and comfort of the bedding, often accompanied by high-quality mattresses and supportive pillows. Guests appreciate their restful nights, further enhanced by the hotel’s appealing proximity to central attractions and easy transportation links.
Though some mention a few challenges with bed sizes—particularly noting smaller double beds that might not suit everyone—the general consensus is one of satisfaction with bedding comfort. Firm mattresses are highlighted, proving popular with visitors. The positive experience extends to the cleanliness of the rooms and the hotel’s overall pleasant decoration. For visitors seeking a comfortable, well-positioned base in Versailles, the restful sleeping arrangements stand out as a noteworthy feature.
Cleanliness
The Mercure Versailles Chateau impresses guests with its exceptional cleanliness, often described as impeccable, spotlessly clean, or impeccable at all levels. The hotel's rooms, while sometimes noted for being compact, are consistently praised for their cleanliness and modern, attractive decor. Guests appreciate the comfortable beds and well-maintained facilities, contributing to a pleasant and relaxing stay.
The location of the hotel is another highlight, conveniently situated just a short distance from the Palace of Versailles, adding to its appeal for travelers. The hotel’s interior is frequently described as modern and elegantly styled, and the common areas are kept tidy and welcoming. The attentive and friendly staff further enhance the experience, ensuring guests feel valued and comfortable throughout their stay.
Despite a few isolated remarks about minor cleanliness issues, such as the occasional less-than-spotless glasses or the need for a bathroom revamp, the overall standard of cleanliness is highly rated. Additionally, the calm and quiet environment contributes to a restful and enjoyable experience at this charming and well-located hotel.
Staff
Travelers visiting the Mercure Versailles Chateau are consistently delighted by the hotel's welcoming and helpful staff. Reviews highlight the friendly demeanor and professionalism exhibited by the team, including receptionists and domestic staff, who are attentive and quick to assist guests with any needs. Many guests appreciated the staff's little gestures, such as a birthday surprise in their room, showcasing their genuine care and attention to detail.
The reception staff earns particular praise for their competence and readiness to accommodate special requests, such as arranging early check-ins or offering city exploration tips. This high level of service is complemented by the staff's multilingual capabilities, which ensure efficient communication with guests from different backgrounds.
Overall, guests of Mercure Versailles Chateau are met with warmth and smiles upon arrival, setting the tone for a pleasant stay. The hotel's convenient location near the Palace of Versailles coupled with the friendly atmosphere created by the staff leaves guests highly recommending the establishment for its hospitality.
Wi-Fi
Mercure Versailles Chateau offers a generally good experience, but its recent WiFi performance has faced various challenges according to guest reviews. Some visitors noted that internet access was impossible outside the hotel, while others experienced extended outages during their stay, with WiFi being inaccessible for several days. Notably, some reviews reported the absence of accessible WiFi upstairs. Although one guest praised the very good WiFi, these positive sentiments were overshadowed by others encountering non-working internet for the entirety of their stay, with no compensation offered for the inconvenience. The smart TV in rooms was also affected, unable to connect to the WiFi, leaving guests with only cable television options. Though the hotel offers basic facilities, its WiFi service seems to be an area needing improvement to enhance guest experience further.
Parking
Mercure Versailles Chateau hotel offers a private underground parking garage that provides security and direct access to the building, making it a convenient option for guests. However, the parking spaces are quite narrow and tight, posing a challenge for larger vehicles and SUVs. It's advisable to come with a compact car for more ease in maneuvering. Parking must be reserved in advance due to limited space availability, which can lead to potential difficulties if not planned ahead. Despite these challenges, many guests appreciate having a secure place for their car as well as the possibility of street parking nearby. The cost of parking is considered reasonable by some guests, but it's essential to ensure a reservation beforehand to avoid any inconvenience upon arrival. For those unable to find a spot in the hotel's parking garage, nearby parking lots are available within a few minutes' walk.
Family
Mercure Versailles Chateau offers a cozy option for families looking to explore the iconic sights of Versailles. The hotel's prime location makes it easy to visit attractions, and friendly, welcoming staff ensure a pleasant stay. Despite the limited room space typical of a city hotel, guests appreciate the modern and tidy interiors. The comprehensive breakfast buffet receives praise for its variety and quality, adding convenience to the start of each day. While family rooms may feel compact, especially for four occupants, they are generally suitable for brief stays. The minor spatial concerns are offset by the hotel’s excellent service and accessibility, making it a manageable choice for a night or two. Parking availability is an added benefit for those traveling by car. Overall, Mercure Versailles Chateau provides a practical option for families wanting a convenient base to explore the enchanting city of Versailles.
No, Mercure Versailles Chateau doesn't have any pool.
No, a spa isn't available at Mercure Versailles Chateau.
Yes, Mercure Versailles Chateau welcomes dogs.
Yes, parking facilities are available at Mercure Versailles Chateau.
No, Mercure Versailles Chateau doesn't have a gym.