Mastino Rooms
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Summary of reviewsMastino Rooms in Verona enjoys an enviable location, just steps away from major attractions such as the Verona Arena and Piazza Bra, offering guests a prime spot for exploring the city's vibrant historic center. Its strategic position balances being close to bustling city life while maintaining a tranquil environment. The convenience of nearby train and bus stations further enhances its appeal, making it a top choice for visitors keen on exploring Verona on foot.
The breakfast experience at Mastino Rooms receives high praise for its excellent quality, variety and inclusivity. Guests appreciate the well-stocked buffet featuring both Italian and continental dishes with options catering to various dietary preferences, including gluten-free and lactose-free choices. Although the coffee reviews are mixed, the overall breakfast offering is considered a significant highlight.
Guest feedback on the rooms reveals a mix of spacious, comfortable and impeccably clean accommodations along with some smaller, more cramped and outdated options. Cleanliness is generally praised with many guests noting the spotless conditions and well-maintained environments. However, occasional lapses in cleaning standards and issues with older furnishings are mentioned. Noise concerns are varied with some rooms being described as quiet while others facing the street may experience more disturbances.
The staff at Mastino Rooms earn commendations for their exceptional friendliness and helpfulness with the reception team often highlighted for their professionalism and competence. Despite some isolated incidents of less friendly interactions, the overall sentiment towards the staff is overwhelmingly positive.
Free wifi availability has received mixed reviews with some guests experiencing strong and stable connections, while others encounter slow and unreliable service, particularly in the annex. The spa service, though minorly impacted by renovations, provides a comfortable and well-organized retreat with quick and courteous service.
Parking options near the hotel are frequently praised for their convenience, security and proximity, although they often come at an additional cost, which some guests initially find steep but ultimately worthwhile. Dog-friendliness is a notable aspect with the hotel welcoming pets warmly and professional staff enhancing the experience for pet owners, despite some minor issues with dog barking in nearby areas.
Finally, while Mastino Rooms is generally considered a solid three-star accommodation, some guests feel it falls short in certain areas such as outdated furnishings and limited breakfast options. Nonetheless, for travelers seeking a central and accessible stay in Verona, Mastino Rooms offers a commendable and comfortable lodging choice.
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The breakfast experience at Mastino Rooms receives high praise for its excellent quality, variety and inclusivity. Guests appreciate the well-stocked buffet featuring both Italian and continental dishes with options catering to various dietary preferences, including gluten-free and lactose-free choices. Although the coffee reviews are mixed, the overall breakfast offering is considered a significant highlight.
Guest feedback on the rooms reveals a mix of spacious, comfortable and impeccably clean accommodations along with some smaller, more cramped and outdated options. Cleanliness is generally praised with many guests noting the spotless conditions and well-maintained environments. However, occasional lapses in cleaning standards and issues with older furnishings are mentioned. Noise concerns are varied with some rooms being described as quiet while others facing the street may experience more disturbances.
The staff at Mastino Rooms earn commendations for their exceptional friendliness and helpfulness with the reception team often highlighted for their professionalism and competence. Despite some isolated incidents of less friendly interactions, the overall sentiment towards the staff is overwhelmingly positive.
Free wifi availability has received mixed reviews with some guests experiencing strong and stable connections, while others encounter slow and unreliable service, particularly in the annex. The spa service, though minorly impacted by renovations, provides a comfortable and well-organized retreat with quick and courteous service.
Parking options near the hotel are frequently praised for their convenience, security and proximity, although they often come at an additional cost, which some guests initially find steep but ultimately worthwhile. Dog-friendliness is a notable aspect with the hotel welcoming pets warmly and professional staff enhancing the experience for pet owners, despite some minor issues with dog barking in nearby areas.
Finally, while Mastino Rooms is generally considered a solid three-star accommodation, some guests feel it falls short in certain areas such as outdated furnishings and limited breakfast options. Nonetheless, for travelers seeking a central and accessible stay in Verona, Mastino Rooms offers a commendable and comfortable lodging choice.
Hotel where Dogs Stay Free
This hotel is featured in this collection because it offers free accommodation for dogs, providing a budget-friendly option for travelers with pets.
Hotel with Spa
Dog Friendly Hotel
Dogs Stay Free
Hotel with Parking
Small Hotel
3-Star Hotel
About Mastino Rooms
License: IT023091A13P644JUR
Guest Reviews
Location
The hotel is strategically positioned in a quiet area while still being close to the bustling city life, making it a perfect starting point for both sightseeing and leisurely strolls. The proximity to the train and bus stations further enhances its appeal, allowing visitors seamless transport options.
Guests repeatedly emphasize the unbeatable convenience of the location, describing it as ideal for exploring Verona on foot. The emphasis on a safe, central and clean environment adds to the overall charm, making Mastino Rooms a preferred choice for those looking to experience the best of Verona with ease and comfort.
Breakfast
The breakfast is characterized by its diversity, catering to various dietary preferences such as gluten-free and lactose-free options. Fresh, high-quality ingredients are consistently mentioned with many guests appreciating the delicious and healthy choices. The coffee, a morning staple, receives mixed reviews with some finding it delightful and others less impressed.
The breakfast area, although sometimes described as crowded, is generally noted for its pleasant and organized environment. Efficiency in service and continuous restocking ensure that the buffet remains abundant and appealing throughout the breakfast hours.
Overall, Mastino Rooms' breakfast is viewed as a rich and varied meal, earning frequent commendation for its extensive selection and high standards, making it a significant highlight of the stay in this charming Verona locale.
Rooms
The room sizes vary significantly with some guests enjoying spacious and comfortable rooms, while others were dissatisfied with smaller, more cramped accommodations. Notably, bathrooms in several rooms were reported to be small and sometimes problematic with issues such as limited water pressure and broken fixtures.
While some rooms were described as modern and cozy, others were deemed dated with worn-out furniture and signs of wear and tear. Noise was also a common complaint, particularly for rooms facing the street, although certain rooms were described as quiet and soundproof.
Overall, the rooms are convenient for those looking for a central location close to the city center and station, despite some drawbacks related to the annexed building and upkeep of the furnishings. Guests appreciated the welcoming and clean structure of the accommodations, making it a reasonably good option for a visit to Verona.
Beds
However, numerous reviews raised concerns about the bed configuration and mattress condition. Many reported that double beds were actually two single mattresses pushed together, which often separated during the night, leaving an uncomfortable space in the middle. This setup was frequently described as inconvenient and uncomfortable. Some guests found the mattresses to be old, hard or deteriorated and pillows were occasionally criticized for being thin or flat.
While a few praised the spacious and comfortable beds, others felt the beds were small or broken in places, making for an uneven sleeping experience. Additionally, the size and functionality of the showers and bathrooms were consistently mentioned as being quite small and tight, adding another layer of discomfort for some guests.
In summary, while Mastino Rooms offers a generally comfortable sleeping environment with a good level of cleanliness, the arrangement of double beds and the condition of some mattresses may detract from the overall positive experience for some visitors.
Cleanliness
Rooms are described as spacious, beautiful and comfortable, making for a pleasant stay. Guests appreciate the modern facilities and cozy atmosphere with the daily cleaning efforts ensuring a tidy space. Many found everything to be perfectly clean upon arrival, enhancing their overall experience.
However, some reviews indicate variability in cleaning standards. While most rooms were impeccably clean, there were instances of dust, old furnishings or areas neglected due to ongoing renovations. Some guests reported less-than-ideal cleanliness, mentioning specific issues like dirty floors, musty cooling units and leftover trash from previous guests. These inconsistencies suggest a need for better quality control in certain cases.
Despite sporadic lapses in cleaning, the predominant sentiment leans towards a highly clean and comfortable environment, making Mastino Rooms a generally reliable choice for travelers prioritizing hygiene.
Staff
Across various reviews, the staff are commended for their attentiveness, quick service and the consistent ability to make guests feel welcome. Their politeness, helpfulness and knowledgeable recommendations about tourist spots add significant value to the stay.
However, not all reviews are entirely positive; there are occasional mentions of less friendly, grumpy or indifferent staff members, particularly at the main reception desk. Despite these few negative comments, the overwhelming sentiment remains positive with many guests noting the staff's courteous demeanor and eagerness to assist.
Overall, the team at Mastino Rooms is recognized for their excellent service, competence and the ability to make guests feel comfortable and supported throughout their stay.
Wi-Fi
However, there were recurring mentions of wifi being poor, slow and unstable. In particular, issues such as the internet cutting out, being weak and needing an upgrade were pointed out multiple times. Guests staying in the annex experienced specific challenges with the internet working poorly, while some guests faced slow network speeds and intermittent connections throughout their stay.
Although there were comments on the availability of strong wifi and stable internet in certain instances, the general consensus indicates that improvements are needed to provide a more reliable internet service consistently. Additionally, for those looking to stream from their personal devices or connect with the in-room TV, the lack of screencast options and TV channels mainly in Italian posed a limit to their viewing options.
Spa
Parking
For those traveling by car, it's important to note that parking is typically a paid service with rates varying from 18 to 30 euros per day. Some guests mentioned the prices felt steep at first, but found the parking facilities to be worth the cost due to their security and convenience. The Cittadella parking lot, located nearby, came recommended as a great choice for its accessibility.
However, a few challenges were noted. Limited parking spaces and the need to book in advance were mentioned as minor inconveniences. On rare occasions, some guests had to park in public parking lots or found the distance to parking facilities a bit far. Despite these minor setbacks, the majority of reviews reflect a positive sentiment towards the parking arrangements, emphasizing the excellent, secure and nearby options available for a hassle-free stay.
3 Star
The breakfast, though the same for three days, did not meet everyone's expectations. Some described the breakfast machine as undrinkable. Despite these concerns, the hotel's leisure facilities were generally well-received with everything being deemed fine by most visitors. The hotel’s quality-price ratio seemed consistent with its three-star designation, though a few considered it too expensive given the amenities and conditions provided.
Overall, for those seeking an accessible and decent stay in Verona's heart, Mastino Rooms appears to remain a solid, if slightly mixed, choice.
Dog Friendly
No, Mastino Rooms doesn't have any pool.
Yes, a spa is available at Mastino Rooms.
Yes, Mastino Rooms welcomes dogs.
Yes, parking facilities are available at Mastino Rooms.
No, Mastino Rooms doesn't have a gym.
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