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Summary of reviewsHotel Mastino in Verona receives exceptional praise from guests, primarily for its outstanding location and overall convenience. Situated in the heart of Verona, this hotel offers an ideal base for exploring the city's cultural landmarks, shops and dining options, all within walking distance, including the Verona Arena and Piazza Bra. The central yet quiet setting provides a peaceful retreat after a day of exploration.
The breakfast offerings at Hotel Mastino stand out as a highlight with guests enjoying a diverse and plentiful buffet that caters to various dietary needs, including vegan options. Despite minor criticisms regarding the breakfast room's size and the quality of certain items, the overall sentiment is positive with many appreciating the efficient and courteous staff.
Rooms at Hotel Mastino receive mixed reviews. Guests frequently appreciate their cleanliness, coziness and well-maintained bathrooms with several rooms featuring beautiful frescoes and good views. However, some reviews note issues such as small room sizes, noise disturbances and outdated furnishings. Nonetheless, the hotel's central location and clean, functional rooms add to its appeal.
Cleanliness is a strong point for Hotel Mastino with most reviews commending the pristine condition of the rooms and facilities. While there are occasional reports of lapses in housekeeping, the majority of guests find their accommodations well-kept and comfortable.
The hotel staff significantly enhances the guest experience, consistently described as friendly, welcoming and professional. The reception staff are particularly commended for their attentiveness and helpfulness, though there are occasional mentions of less friendly interactions during busy times.
WiFi service at Hotel Mastino yields mixed feedback with many guests finding the connection strong and reliable, while others report issues with weak signals and inconsistent connectivity, particularly in the evenings.
The spa at Hotel Mastino is highly praised, offering a clean, welcoming environment with excellent services and facilities, including private spa amenities in some apartments. The high-quality treatments and professional therapists contribute to a relaxing experience, despite some minor complaints about cleaning and additional costs.
Parking options near the hotel are generally viewed as convenient and secure with private undercover garage spaces and nearby public garages available. Although some guests find the fees and need for advance booking a drawback, the overall parking setup is well-organized and accessible.
Hotel Mastino is particularly well-suited for family stays, providing spacious rooms and a family-friendly atmosphere. The hotel's central location and helpful staff further enhance its appeal for families exploring Verona.
For those interested in nightlife, the hotel's prime location offers easy access to a variety of bars, clubs and restaurants, allowing guests to enjoy the local scene effortlessly.
In summary, Hotel Mastino offers excellent value, primarily due to its unbeatable location, superior breakfast, cleanliness, friendly staff and convenient amenities, making it a top choice for visitors to Verona. Show more
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Categories
Hotel for Honeymoon
This hotel offers a comfortable stay with a central location. It provides easy access to Verona's main attractions. The hotel's amenities and services cater to a pleasant and convenient honeymoon experience.
Family Friendly Hotel
Hotel Mastino is centrally located, making it easy for families to explore Verona's attractions. Its convenient location and comfortable accommodations make it a good base for family outings.
Dog Friendly Hotel
This hotel is pet-friendly, offering a convenient option for guests traveling with pets. The hotel ensures a comfortable stay for both guests and their animal companions.
Hotel near Nightlife Spots
Located on Corso Porta Nuova, Hotel Mastino offers convenient access to Verona's nightlife. Its central location ensures that guests are close to various bars and entertainment venues.
Business Hotel
The hotel is located centrally in Verona, offering convenience for business meetings and access to transportation.
Hotel with Parking
Hotel Mastino offers private underground garage parking located 100 meters from the hotel. The garage has CCTV and wide parking spaces. This service is available for a surcharge and requires reservation.
3-Star Hotel
Hotel Mastino provides a comfortable stay with a central location, making it easy to explore the city's attractions. It offers essential amenities and positive guest reviews, ensuring a pleasant and budget-friendly experience.
Hotel with Spa
Room Types
Single RoomEn suite room with a modern or traditional design.
Double RoomEn suite room with a modern or traditional design.
Triple RoomEn suite room with a modern or traditional design.
Quadruple RoomEn suite room with a modern or traditional design.
Superior Double RoomElegant room with king-size bed and a modern or traditional design.
Junior SuiteLarge suite with a living area.
Economy Double RoomSmall room with a small double bed.
One-Bedroom Apartment - Separate BuildingThis apartment is located 400 metres from the hotel. Some overlook Castelvecchio or hills. Some apartments feature a balcony.
Large One-Bedroom Apartment - Separate BuildingThis apartment is located 400 metres from the hotel. Some overlook Castelvecchio or the hills. Some apartments feature a balcony.
Two-Bedroom Apartment - Separate BuildingThis apartment comes with 2 bathrooms and is located 400 metres from hotel. Some apartments feature a balcony.
Wellness One-Bedroom Apartment - Separate BuildingLuxury apartment with hot tub and sauna, located 400 metres from hotel. Some apartments feature a balcony.
Deluxe Double RoomElegant room with king-size bed and a modern design. It comes with air conditioning and satellite TV. Some rooms feature a balcony.
Deluxe Apartment - Separate BuildingSet 400 metres from the hotel, this apartment has a soundproofing and minibar.
About Hotel Mastino
License: IT023091A1K396LGAJ
Guest Reviews
7.9
Good
Location
Hotel Mastino boasts a prime location that guests frequently praise in their reviews. Situated right in the heart of Verona, the hotel offers an ideal base for exploring the city on foot with easy access to the train station. Its central position places guests mere steps away from major attractions such as the Verona Arena, Piazza Bra, Juliet's balcony and the historic city center.
The hotel's strategic location makes it exceptionally convenient for visitors looking to explore Verona's cultural landmarks, shops and dining options without the need for extensive travel. Many reviews highlight its proximity to underground parking facilities, which adds to the convenience for those traveling by car.
Whether attending an opera at the arena or visiting the various historic sites, the location of Hotel Mastino stands out as a significant advantage, offering a seamless experience for tourists in Verona. The hotel's central yet quiet setting allows guests to enjoy the bustling city while having a peaceful place to retreat to at the day's end. Overall, the overwhelmingly positive feedback underscores the hotel's excellent value due to its unbeatable location.
Breakfast
Hotel Mastino in Verona has garnered a lot of praise for its breakfast offerings with many guests highlighting it as a standout aspect of their stay. Reviews describe the breakfast as plentiful and varied, catering to a wide range of tastes with both sweet and savory options. Guests appreciate the abundant selection, which includes a mix of continental and international choices, as well as accommodations for dietary intolerances and vegan options.
The breakfast buffet is frequently replenished to ensure freshness and availability until the end of service, which guests find to be a thoughtful touch. The quality of the food is consistently lauded with many noting the delicious and diverse options, from fresh pastries to savory treats.
Despite the overwhelmingly positive feedback, there are a few minor criticisms. Some guests found the breakfast room to be a bit chaotic or cramped and a few mentioned that the quality of certain items, like coffee and fruit juices, could be improved. Nonetheless, the overall sentiment is that the breakfast at Hotel Mastino offers excellent value and a satisfying start to the day.
The hotel's breakfast experience is enriched by its courteous and efficient staff, who ensure a smooth and pleasant experience for guests. Whether you're savoring a hearty breakfast before exploring Verona or enjoying a leisurely morning in the hotel, the breakfast at Hotel Mastino seems to leave a lasting impression.
Rooms
The rooms at Hotel Mastino offer a mixed experience, featuring some notable positives but also several drawbacks. Guests frequently mention that the rooms are clean, cozy and come with all necessary amenities, including well-maintained bathrooms. Many rooms are described as spacious, newly renovated and comfortable, ensuring a pleasant stay for guests. The air conditioning and comfy beds were consistent highlights, along with few rooms featuring beautiful frescoes and good views, such as those overlooking the Adige River.
However, not all rooms impress equally. Several guests found the rooms to be small or cramped, particularly for families or groups. Noise seems to be a recurring issue with many reviews mentioning poor soundproofing, whether from neighboring rooms, the street or even within the hotel itself. Some rooms face busy streets or ongoing renovations, leading to disturbances. Additionally, many reviews noted that some furnishings and decor felt outdated with a few guests mentioning specific issues like old furniture, broken fixtures or malfunctioning amenities.
Despite these issues, the cleanliness and functionality of the rooms receive consistent praise. Housekeeping appears to be thorough with rooms and bathrooms being well-kept on a daily basis. The hotel’s location also adds to its appeal, being central and convenient for exploring the city, though this contributes to some of the noise complaints.
In summary, while the Hotel Mastino’s rooms offer comfort and necessary amenities, potential guests should be aware of variability in room size, noise levels and the general state of upkeep. The hotel’s central location and clean, functional rooms might make it a good fit for those prioritizing convenience and basic comfort over luxury.
Beds
Despite having a range of opinions on the comfort and quality of the beds, Hotel Mastino seems to offer a generally pleasant sleep experience. Many guests praised the beds as being comfortable with some describing them as super comfortable and cozy. The hotel provides spacious beds, including some king-sized options and rooms that are clean and well-maintained. On the downside, there were numerous complaints about uncomfortable mattresses and pillows with some beds being described as hard or too soft. Particularly, the practice of combining two single beds to form a double bed was mentioned frequently, often resulting in discomfort. There were also several mentions of old, worn-out mattresses and bedspreads that needed replacement or cleaning. Some beds were noisy due to creaky bed frames and squeaky springs. While some found the bedding adequate for a short stay, it was generally not deemed ideal for longer periods. Overall, Hotel Mastino offers varied bed experiences, so potential guests might want to inquire about specific bed types and room conditions when booking.
Cleanliness
Hotel Mastino consistently garners praise for its cleanliness with numerous guests describing their rooms and the hotel facilities as very clean, tidy and well-maintained. The majority of guests found their accommodations, from the rooms to the apartments, immaculately presented with fresh linens and towels provided daily. The cleanliness extends to both the interiors and the exterior of the building, which are also well-kept.
Guests who stayed in the spacious apartments were particularly impressed, noting these living spaces were clean and comfortable. Many reviewers highlighted that both the desk and bedsheets were clean and housekeeping maintained cleanliness throughout their stay. Rooms were consistently tidied with some guests emphasizing the excellent cleanliness they experienced.
However, not all feedback was glowing. A minority of guests reported issues such as dusty floors, cobwebs and dirty walls. Some bathrooms were described as less clean than expected with specific complaints about mold in showers, limescale on fixtures and inadequately cleaned sinks. Additionally, some reviews mentioned noise and small room sizes as problems, which detracted from their overall comfort and satisfaction.
In summary, while Hotel Mastino generally upholds a high standard of cleanliness that appeals to most guests, there are occasional lapses in housekeeping that could be improved to ensure a consistently high-quality experience for all visitors.
Staff
The guest reviews for Hotel Mastino highlight the exceptional performance of the hotel staff, repeatedly described as friendly, welcoming and helpful. The reception staff, in particular, are praised for being attentive, polite and accommodating, often going out of their way to assist with various needs, from check-in procedures to providing excellent local recommendations. Additionally, the staff's professional demeanor and courteous attitude have left a positive impression on many guests.
Several reviews also commend the hotel's problem-solving abilities and quick, efficient service with a mention of knowledgeable staff capable of assisting with parking and providing information. There are multiple nods to the smiling and pleasant demeanor of the staff, contributing to a welcoming and warm atmosphere throughout the hotel.
On a slightly less positive note, there were a few instances mentioned where certain staff members appeared indifferent or unfriendly, particularly during busy times. However, these occurrences seem to be the exception rather than the rule and the overall sentiment towards the staff remains overwhelmingly positive.
In summary, the staff at Hotel Mastino largely receives high marks for their courteous, friendly and professional service, significantly enhancing the guest experience and contributing to a pleasant stay.
Wi-Fi
Guests of Hotel Mastino have shared mixed experiences regarding the hotel's WiFi service. Many reviews highlight that the WiFi connection was generally good, effective and consistent throughout the hotel. Several visitors appreciated the solid, stable and even excellent signal strength, making it easy for them to stay connected during their stay. There's mention of perfect WiFi and strong, fast connections, indicating that many users had a positive experience.
However, other guests noted some drawbacks. A few mentioned issues such as weak signals in the rooms, unreliable connections in the evenings and occasional lags. Some reviews pointed out that the internet didn't work at all during their stay or was down at certain times, impacting their overall experience. Despite these negative aspects, it's clear that for many, the WiFi service met their needs satisfactorily.
Spa
The spa at Hotel Mastino is often praised for its excellence and unique features. Guests consistently describe the spa area as delightful, clean and welcoming. The wellness center offers high-quality services and facilities with many reviewers highlighting the exceptional and luxurious thermal waters. The therapists are noted for their expertise, contributing significantly to a relaxing and rejuvenating experience.
The spa's proximity to the main reception and its dedicated private boxes add convenience, making it accessible for guests. Many enjoyed the private spa amenities in their apartments, including saunas and jacuzzis and found them to provide exceptional service. The treatments offered are often described as fantastic and excellent, ensuring a soothing and pleasant experience.
While the spa generally garners positive feedback, some guests mention that the cleaning could be more thorough and a few have commented on the whirlpool jets not functioning fully. Additionally, access to the spa comes at an extra cost, which some found misleading.
Overall, the spa at Hotel Mastino is considered to be a major highlight, offering a relaxing escape with top-notch services and amenities that contribute to a wonderful stay.
Parking
Hotel Mastino offers a variety of parking options, largely praised for their convenience and accessibility. The most frequently mentioned facility is a nearby underground garage, which is considered very convenient and secure. Guests appreciated the private, undercover garage options, though it’s noted that these parking spaces may come with additional fees, often considered steep with rates typically around 18-25 euros per day.
For those unable to secure a spot at the hotel’s garage, alternative parking options are available. These include public garages within a 2-3 minute walk or about 100-200 meters away from the hotel. Booking in advance for these spaces is recommended due to limited availability. Many reviews highlight the ease and safety of these nearby parking arrangements, making the hotel approachable for travelers with vehicles.
There were occasional complaints about the expense and the need to park a short distance away from the hotel, but by and large, guests did not find this a significant inconvenience given the overall well-organized parking setup. Additionally, some guests mentioned the necessity to book parking in advance due to high demand.
Despite a few mentions of parking being tight or fully booked at times, the secure nature and the convenience of the covered parking facilities received positive notes. The proximity to the parking areas also contributed to the hotel's appeal, especially given its excellent central location near key attractions like the arena.
In summary, while parking at Hotel Mastino may require some planning and possibly an additional fee, the options provided are generally satisfactory, safe and highly convenient for guests.
Family
Hotel Mastino in Verona is a fantastic choice for families seeking comfort and convenience during their travels. The hotel consistently receives positive remarks for its spacious family rooms and suites, ensuring that there is ample space for everyone to relax. The accommodations are very family-oriented with features like bathtubs in the bathrooms that are particularly appreciated by those with small children.
The overall ambiance of the hotel is warm and welcoming, creating a family-friendly atmosphere that many guests commend. It’s clear that the hotel goes out of its way to be accommodating and flexible for families, offering child-friendly services and a hospitable environment.
Guests often highlight the strategic location of Hotel Mastino, which is within walking distance to the heart of Verona, making it ideal for those who want to explore the city easily while traveling with children. This convenience is complemented by the helpfulness of the hotel staff, who have even been noted to assist with transportation to the apartment units, adding to the ease and comfort of family stays.
Despite a minor issue with parking, the hotel continues to stand out as an excellent spot for a family vacation. The combination of its spacious, well-equipped rooms and family-centric services makes it a highly recommended option for families visiting Verona. With its commendable facilities and central location, Hotel Mastino makes for a great base for families to enjoy their time in the city.
Nightlife
Hotel Mastino is situated in a prime location for those looking to enjoy the vibrant nightlife of the area. Guests have highlighted the convenience of having numerous bars, clubs and restaurants right on the doorstep, making it easy to find great spots for an evening out. With a variety of lively nightlife options available, including nearby cafes and late-night snack spots like McDonald’s, there's always something happening around the hotel.
However, the bustling nightlife does come with its drawbacks. Many guests have noted that the noise from the street, neighboring rooms and nearby establishments can be quite disruptive, especially deep into the night. This constant activity makes for a lively but noisy environment, which might not be ideal for light sleepers.
While the nightlife scene around Hotel Mastino is energetic and diverse and the hotel's location offers easy access to evening entertainment, potential guests should be aware of the noise levels associated with such a dynamic area.
3 Star
Hotel Mastino offers a solid three-star experience with several guests noting it exceeded their expectations for this rating. Many found it to be a good value for a three-star hotel, emphasizing its cleanliness and satisfactory basic amenities. The staff was a particular highlight, frequently described as friendly and welcoming, providing service that felt more five-star. The breakfast received positive remarks, though the breakfast room itself was noted to be a bit cramped at times.
The location is another significant advantage with its proximity to key areas making it convenient for tourists. Despite some guests mentioning the hotel relies heavily on its prime location, it generally received commendations for being a good overall pick.
There were a few criticisms, particularly regarding the hotel's infrastructure and the need for updates and renovations. Some felt that with minor improvements, Hotel Mastino could easily elevate its standing beyond three stars. Nonetheless, it fits well within the expectations of a three-star hotel and provides a decent option for a budget-conscious traveler looking for a clean, well-located and friendly place to stay.
Business
Hotel Mastino stands out as an ideal choice for business travelers due to its strategic location and conducive environment for work-related stays. The hotel offers a business-friendly atmosphere with modern business facilities, including spacious meeting rooms and an on-site business center. Many guests highlighted the availability of necessary amenities such as free Wi-Fi, which was noted to have good speed, though there were a few issues reported.
The overall vibe is suitable for business with decent facilities that cater to short business trips. The responsive staff adds to the convenience, even though some guests found the staff to be somewhat cold. Additionally, the neighborhood is quiet, which can be an advantage for those needing to focus on their work or enjoy some peace after a long day.
Guests appreciated the hotel's value for money, noting it is a good business hotel with adequate amenities for meetings and office work. The hotel’s proximity to studios and other business hubs was also a strong point. Despite some minor shortcomings, Hotel Mastino receives positive feedback for being a reliable option for business stays.
Honeymoon
Hotel Mastino is frequently celebrated as an ideal and perfect destination for honeymooners. The hotel has garnered praise for being a great location for a romantic stay, making it an excellent choice for couples embarking on a romantic trip. Guests have repeatedly highlighted it as a very romantic and quiet stay, providing a serene backdrop for newlyweds.
The hotel's romantic ambiance and honeymoon-friendly amenities make it a top recommendation for those seeking a special getaway. Reviews consistently describe it as a nice spot and a special location for a honeymoon, ensuring a memorable experience for recently married couples. Despite a few negative mentions, the overall sentiment underscores Hotel Mastino as a good place for honeymooners, solidifying its status as a great honeymoon venue.
Dog Friendly
Hotel Mastino in Verona is highly praised for its pet-friendly environment, making it an excellent choice for travelers accompanied by their furry friends. Guests consistently appreciate that pets are welcome and accepted without any additional fees. The accommodations and rooms are specifically noted as dog-friendly and the hotel ensures that canine companions feel comfortable and at home. This attention to the needs of pets and their owners allows for a hassle-free and enjoyable stay. Overall, Hotel Mastino earns favorable reviews for being a pet-friendly hotel that truly welcomes and accommodates dogs.
No, Hotel Mastino doesn't have any pool.
Yes, a spa is available at Hotel Mastino.
Yes, Hotel Mastino welcomes dogs.
Yes, parking facilities are available at Hotel Mastino.