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Summary of reviewsDivya Sutra Plaza and Conference Centre in Vernon, BC, is largely well-received by guests, particularly for its strategic location and friendly atmosphere. Nestled on the town's main strip and near Highway 97, the hotel provides convenient access to restaurants, shopping centers, and essential services, making it an ideal base for exploring Vernon. The proximity to Village Green Shopping Mall and grocery stores adds to its appeal, especially for families and visitors looking for a budget-friendly stay.
Guests frequently commend the hotel for its cleanliness and quiet ambiance. The staff stands out as an exceptional feature, consistently praised for their friendliness, professionalism, and readiness to assist, with specific mentions of individuals like Alex and Shivam at the front desk. Their service contributes significantly to a warm and welcoming atmosphere, enhancing the overall guest experience.
Accommodations receive mixed reviews, with many appreciating the spaciousness and comfort of the rooms, particularly the quality of the beds. Despite some mentions of outdated decor and occasional maintenance issues, the gradual refurbishment efforts, including new carpets and modern furnishings, have been positively noted.
The pet-friendly nature of the hotel is a highlight. Ground floor rooms with patio access to fenced courtyards and grassy areas make it particularly convenient for guests traveling with dogs. This thoughtful design is a significant draw for pet owners, who enjoy the ease of access and secure outdoor spaces.
While the breakfast offerings receive mixed feedback, with some finding the options limited, the inclusion of breakfast provides a quick, no-fuss start to the day. The swimming pool, appreciated for its warm temperature and family-friendly setting, offers a pleasant recreational option, though cleanliness and availability have room for improvement.
Parking is frequently described as spacious and convenient, adding a practical advantage for those traveling by car. Families find the hotel's environment welcoming, with ample room for children and pets, making it suitable for a stress-free getaway. Overall, Divya Sutra Plaza and Conference Centre is recognized as a comfortable, clean, and strategically located option for travelers seeking a friendly and accommodating stay in Vernon, BC. Show more
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Dog Friendly Hotel
This hotel offers specialized pet-friendly rooms and a designated green area for dogs. It is known for exceeding expectations and delivering Canadian hospitality.
Dogs Stay Free
Do you accept dogs in all rooms? Yes
Is there an extra charge? Free! There is no extra charge. Dogs stay for free.
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? Only one dog is allowed
Is there a maximum weight of dogs accepted? No
Answers last updated by Divya Sutra Plaza and Conference Centre, Vernon, BC
Queen Room with Two Queen BedsFeatures either a balcony or patio, this room includes a 40-inch flat-screen TV and free Wi-Fi. A mini fridge is included. Guests can enjoy mountain, garden, or city views.
Queen RoomOffering a patio with garden views, this pet-friendly room includes a fridge.
Please note, this pet friendly room is located on the ground floor with access to a fenced in green area. This room includes complimentary dog treats and access to an outdoor pet area from the room.
Queen Room with Two Queen Beds - KitchenetteThis family room features a full kitchen, a balcony with a view of the inner courtyard garden, and a cable TV. This room is up one flight of stairs.
King RoomThis suite features a seating area. Included in the room is a mini fridge, microwave, coffee/tea maker, iron and ironing board and two bathrobes.
Please note a mountain view is offered in select rooms.
Deluxe ApartmentThis room features a full kitchen and dining area, living room with sofas and outdoor living area. Please note, this room cannot accommodate pets.
This accommodation is accessible by stairs only.
Family RoomThis room features a mountain view, seating area and a balcony.
Superior Queen RoomThis double room features a pool with a view. The spacious double room features air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.
Guest Reviews
6.6
Rated
Location
Divya Sutra Plaza and Conference Centre in Vernon, BC, boasts a prime location that is appreciated by guests for its accessibility and convenience. Situated right on the town's main strip, the hotel is surrounded by an array of restaurants, shopping centers, and essential services. Notably, it is just across Highway 97 from the Village Green Shopping Mall, making it a shopper's delight. The property is also conveniently positioned near grocery stores and restaurants, adding to the appeal for families and visitors looking to explore the area.
Guests have frequently praised the hotel for its excellent value, combining a strategic location with reasonable prices. This is particularly significant during the summer when options can become pricy. While the establishment may be older, visitors have noticed consistent improvements over time, enhancing their experience.
The hotel atmosphere is marked by cleanliness and quiet, with friendly and helpful staff adding to the warm welcome. Amenities such as a swimming pool, pet-friendly rooms with access to green areas, and convenient parking further contribute to the property's appeal as a budget-friendly choice for travelers, whether they're passing through from Calgary to Vancouver or planning a longer stay to enjoy Vernon's offerings. Despite not currently having an open restaurant or pub on-site, the plethora of nearby dining options compensates for this. Overall, Divya Sutra Plaza and Conference Centre offers a comfortable and strategically located base for exploring Vernon and its surroundings.
Breakfast
Divya Sutra Plaza and Conference Centre in Vernon, BC offers a breakfast experience that seems to be hit or miss for guests. While some visitors appreciate a fast and convenient breakfast option, which is perfect for a quick morning meal or preparing for activities like snowboarding, others find themselves let down by the limited offerings. The breakfast typically consists of a bagged meal with items such as an apple, oatmeal cookie, muffin, and juice, which some guests find disappointing and lacking in variety.
Despite these mixed opinions, some guests have praised their experience, describing the breakfast as awesome with great food and good prices. Fortunately, there is a restaurant on-site that earns high marks for its quality and staff, offering a variety of meals, which adds a favorable dimension to the dining experience at the hotel. Breakfast is included in the stay, providing a no-fuss start to the day, though for those seeking an early meal, the timing might not always align with early departures. For those content with a grab-and-go option, it might meet expectations, leaving more time to explore the surrounding area.
Rooms
Divya Sutra Plaza and Conference Centre in Vernon, BC, receives mixed reviews regarding its rooms. While some guests noted issues like slow-draining showers, unpleasant odors, and outdated decor, others emphasized the cleanliness and comfort of the accommodations. Many appreciated the spaciousness of the rooms, finding them larger than expected, and praised the comfortable beds and availability of amenities like small fridges and complimentary coffee and water. The hotel features rooms that cater to pet owners with a convenient grass courtyard, which was a highlight for some travelers. Although some rooms facing the highway can be noisy, courtyard rooms offer a quieter experience. Additional perks include a pool area that is appreciated during the warmer months. Despite some of the rooms needing updates, guests generally found them clean and comfortable, with pricing being considered reasonable. Guests also noted that the hotel appears to be gradually undergoing renovations, with efforts to refresh the 70s-era decor bit by bit. Overall, while improvements could be made, the hotel provides clean, comfortable, and reasonably priced accommodations.
Beds
At Divya Sutra Plaza and Conference Centre in Vernon, BC, guests consistently note the exceptional quality of the beds. The consensus is overwhelmingly positive, highlighting comfortable, clean, and well-maintained beds that contribute to a restful night's sleep. High-quality bedsheets and pillows enhance the experience, with many guests appreciating the cozy atmosphere of the rooms. Although a couple of reviews mention minor issues with bed linen and scratchy sheets, the comfort of the beds themselves is a significant benefit. Guests also commend the hotel staff's efficiency and kindness, adding to the overall positive experience at the hotel. The combination of clean, comfortable bedding and attentive service makes this hotel a favorable choice for a stay in Vernon.
Cleanliness
Divya Sutra Plaza and Conference Centre in Vernon, BC, generally offers a commendably clean environment that impresses many guests. The rooms are frequently described as clean and well-maintained, often featuring comfortable beds and spotless bedding, contributing to a pleasant stay. Visitors appreciate the cleanliness of public areas like the lobby, which is often noted for its neat appearance. The staff adds to the positive experience, with many reviews highlighting their friendliness, helpfulness, and efficiency.
Some guests found the hotel's pricing reasonable with good value for money, and its central location adds convenience for travelers. The hotel is undergoing upgrades, with improvements like new carpets and modern European duvets making notable impressions. The renovation efforts seem to contribute to the cleaner and more refreshed environment.
However, despite the positive remarks, there are occasional reports of cleanliness issues. Some guests encountered problems such as dirty carpets, outdated bathroom fixtures, and infrequent reports of pest issues. These instances contrast with the generally clean image portrayed, indicating room for improvement in specific areas.
Overall, Divya Sutra Plaza and Conference Centre manages to maintain a favorable standing among guests with its cleanliness and excellent service, despite some outlying issues.
Staff
At Divya Sutra Plaza and Conference Centre in Vernon, BC, it's clear that the staff are the highlight of the guest experience. Visitors consistently praise the team for their friendliness and helpfulness, describing them as incredible, kind, and accommodating. The front desk staff, including individuals like Alex and Shivam, are particularly noted for their efficiency, professionalism, and the warm welcome they offer. Guests often mention how the staff genuinely go above and beyond to fulfill requests, solve problems promptly, and ensure comfort during the stay.
Whether dealing with a trainee or a seasoned employee, interactions are marked by empathy and attentiveness. Even when faced with challenges, such as room issues or the hotel's dated infrastructure, the staff make efforts to address concerns swiftly and with understanding. The smooth check-in process and attentive customer service extend to telephone interactions, ensuring guests receive friendly assistance at every touchpoint with the hotel.
For those traveling with pets, the staff are accommodating, offering specially designated rooms with convenient access to outdoor areas, making furry friends feel just as welcome. Overall, the Divya Sutra team is consistently highlighted for making guests feel cared for and ensuring a pleasant stay, a testament to the hotel's strong emphasis on exceptional service.
Pool
The pool at Divya Sutra Plaza and Conference Centre in Vernon, BC, has garnered mixed feedback from guests, though there are positive aspects to highlight for those considering a visit. Many reviewers appreciated the large pool area, indicating that it offers a pleasurable space for families, with numerous kids and adults alike enjoying their time in the water. Guests frequently noted the pool's warm temperature, which makes for a comfortable swim. Additionally, the indoor pool's late closing time of 10:45 pm provides flexibility for those looking to unwind after a long day. The presence of a sauna adds a nice touch to the amenities available alongside the pool.
However, it is important to mention that some guests experienced issues with the pool's cleanliness, citing murky and cloudy water, and occasionally the pool was closed during their stay. The availability of clean towels was also inconsistent. Despite these challenges, the warmth and friendliness of the staff, as well as the overall value for money, were praised by visitors, suggesting that while improvements could be made to the pool's maintenance, many aspects of the hotel offer a positive experience.
Parking
Divya Sutra Plaza and Conference Centre in Vernon, BC, offers the convenience of free parking, which is a definite advantage for guests. Many guests appreciated the spaciousness of the parking lot, describing it as big or huge, making it easy to access and navigate. For some visitors, parking went smoothly, thanks to the abundance of spaces available. Despite instances when the parking lot was full, often due to the nearby restaurant's popularity, many guests found the parking arrangements adequate.
Family
Located in the heart of Vernon, BC, Divya Sutra Plaza and Conference Centre offers a welcoming environment for families seeking a comfortable stay. Guests appreciate the spacious family rooms, some equipped with three queen-sized beds, making them perfect for larger groups. The hotel’s pet-friendly accommodations and green outdoor areas provide kids and furry companions with ample space to play and unwind. Parents commend the hotel’s clean, quiet, and well-maintained rooms, which contribute to a stress-free getaway. The attentive and friendly staff enhances the experience, with many guests noting their willingness to assist and ensure a pleasant stay. With affordable rates and a prime location near a grocery store, Divya Sutra Plaza emerges as an excellent choice for a last-minute family vacation. The welcoming atmosphere and cooperative management make guests feel at home, leaving many eager to return.
Dog Friendly
Divya Sutra Plaza and Conference Centre in Vernon, BC, stands out as a welcoming haven for travelers with dogs. Guests consistently appreciate the hotel's thoughtful design, specifically its ground floor units catering to those with pets. These rooms often feature patios leading directly to fenced courtyards and grassy areas, providing dogs a safe space to roam and play without needing to navigate through the hotel. The pet-friendly rooms are described as convenient and clean, enhancing the overall experience for pet owners.
The outdoor spaces earn high marks, with guests noting ample grassy areas ideal for dogs. The fenced yards behind suites offer secure spots for pets to stretch their legs, fostering interactions among dog owners. The staff's proactive approach, ensuring smooth room switches for guests with pets, underscores the hotel's commitment to providing quality service to pet owners. Whether it's meeting fellow travelers with dogs or enjoying the convenience of direct yard access, pet owners find the hotel accommodating and enjoyable for both them and their canine companions.
Yes, Divya Sutra Plaza and Conference Centre, Vernon, BC has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Divya Sutra Plaza and Conference Centre, Vernon, BC.
Yes, Divya Sutra Plaza and Conference Centre, Vernon, BC welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Divya Sutra Plaza and Conference Centre, Vernon, BC.
No, Divya Sutra Plaza and Conference Centre, Vernon, BC doesn't have a gym.