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Summary of reviewsLes Jardins du Mess garners largely positive reviews, thanks to its enviable location and top-notch amenities. Nestled in the heart of Verdun, the hotel sits beside the picturesque Meuse River and provides stunning views of the city’s landmarks, making it an ideal base for exploring local attractions on foot. Guests appreciate the central position, secure parking and the beautiful vistas from their rooms.
Reviews frequently highlight the cleanliness, describing the hotel as spotless with well-maintained facilities. The rooms are especially praised for being spacious, modern and comfortable, equipped with high ceilings, tasteful decorations and modern amenities. Added luxuries in certain rooms include balconies with impressive views, making for an overall pleasant stay. Guests consistently find the staff to be friendly, helpful and professional, contributing to a positive experience.
The breakfast buffet stands out for its quality and variety, offering options like scrambled eggs, ham, fresh baguettes, cereals, fruits and pastries. However, there are mixed feelings about its value with some guests finding it overpriced for a 4-star hotel.
One notable drawback is the sporadic closure of the hotel’s restaurant, which disappoints guests seeking on-site dining options. This leads many to explore nearby alternatives, which are well-received. Guests praise the hotel's efforts in maintaining hygiene and cleanliness, especially during the pandemic, ensuring a safe environment for all.
For business travelers, the hotel provides optimal services and facilities, contributing to its appeal. Additionally, it offers good parking options, including secure, monitored and locked areas, although the fee might be a consideration for budget-conscious guests. The WiFi service is generally reliable, though there are occasional issues.
Family-friendly amenities, such as connected rooms and entertainment options for children, make it a suitable choice for family stays. Despite some minor points of contention regarding the four-star rating and certain amenities, the overall consensus is that Les Jardins du Mess excels in providing a comfortable and charming stay for visitors to Verdun. Show more
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Family Friendly Hotel
This upscale hotel provides family quadruple rooms and offers cribs, catering to families with young children. Its location on the riverwalk with a garden and terrace offers pleasant outdoor space, and it is conveniently situated for exploring Verdun's historical sites.
Dog Friendly Hotel
Les Jardins du Mess welcomes both dogs and cats of any size in designated rooms for an additional fee of €10 per pet, per night. Food and water bowls are provided in the room. There is an off-leash area for dogs on the property.
Business Hotel
This hotel is well-suited for business stays, offering a business-friendly environment. It provides specific business services and meeting facilities that cater to professional needs, including a xerox and desk. It offers Wi-Fi, on-site dining, and meeting facilities.
Hotel with Parking
This hotel offers parking for its guests. The convenient location in Verdun enhances accessibility to nearby attractions.
EV charging stations
Accessible Hotel
This hotel offers wheelchair access, a disabled toilet, and bathroom facilities. It also provides a shower for disabled guests. An elevator is available for easy access to all floors.
Hotel with EV Charging Stations
This hotel is equipped with an electric car charging station on site.
4-Star Hotel
This hotel stands out due to its high guest ratings and exceptional service. Located conveniently in Verdun, it provides comfortable accommodations and is well-regarded for its attention to detail and overall quality.
Hotel for Honeymoon
Romantic Hotel
Room Types
Standard Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
Superior Double RoomThis air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit offers 1 bed.
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Superior Twin RoomOffering free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
Deluxe Double Room with Garden ViewOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Deluxe Twin Room with Garden ViewOffering free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.
Junior SuiteThis suite has a seating area and soundproofing.
Guest Reviews
8.5
Very Good
Location
Les Jardins du Mess boasts an enviable location that draws consistent praise from its guests. Nestled right in the heart of Verdun, this beautifully renovated historic hotel sits beside the picturesque Meuse River, providing stunning views of both the water and the city’s landmarks. Guests repeatedly highlight its central position, making it an ideal base for exploring Verdun and its many attractions on foot.
Its proximity to the city center allows easy access to a variety of restaurants, bars, shops and historical sites, including those related to the Battle of Verdun. The convenience doesn't stop at exploration; the hotel also offers secure parking, which is greatly appreciated by those traveling by car.
The views from the rooms enhance the overall experience, as many overlook the river or offer picturesque vistas of Verdun's old town. This prime location, combined with the hotel's comfortable and well-appointed rooms, makes Les Jardins du Mess a standout choice for visitors seeking both convenience and charm in Verdun. Whether it's a leisurely walk along the riverbank, a quick stroll to nearby attractions or simply enjoying the serene ambiance from a room with a view, guests find the location of Les Jardins du Mess to be both remarkable and unbeatable.
Breakfast
The breakfast experience at 'Les Jardins du Mess' hotel in Verdun shows a mix of opinions from guests. Many guests appreciated the breakfast, often describing it as very good, excellent and hearty with a varied and extensive buffet including scrambled eggs, ham, cereals, fruits and pastries. There were positive mentions about the quality of the food and some guests highlighted the fresh baguettes and diverse options available. Friendly staff and good service were also commonly praised.
However, some guests felt the breakfast was overpriced and not sufficiently varied for a 4-star hotel. Complaints included limited selections, a lack of high-quality local products and items not being replenished frequently enough. A few reviewers mentioned the breakfast could be more substantial and criticized the quality of certain items like tough croissants and machine-made coffee that tasted like skimmed milk. Despite these criticisms, many found the breakfast adequate, manageable and fitting for French standards, while others preferred alternative breakfast options available nearby.
Overall, while the breakfast at 'Les Jardins du Mess' has been enjoyed by many for its abundance and quality, there is a consensus that it could benefit from more variety and a closer attention to freshness and local offerings, particularly given its price.
Dinner
Les Jardins du Mess, located in a calm and central spot, receives praise for its attentive and friendly staff, comfortable rooms and quality bedding. Guests frequently mention the high quality and attentiveness regarding hygiene and corona measures. Breakfast, while generally deemed decent, is considered basic by some guests.
However, a recurring theme in the reviews is the disappointment over the hotel's restaurant being closed. Guests express frustration about the lack of dining options on-site, especially since the closure of the restaurant and spa isn't always communicated clearly prior to booking. This leaves visitors without evening dining or full bar services and many had to rely on off-site recommendations, though these suggestions were often appreciated for their quality.
Despite this, guests highlight the convenience of the hotel's proximity to the city center and the easy access to nearby dining alternatives. The overall sentiment suggests that while the core facilities and service provide a satisfactory experience, the absence of an on-site restaurant and spa significantly impacts the perceived value of a stay at Les Jardins du Mess.
Rooms
The rooms at 'Les Jardins du Mess' have received highly favorable reviews from guests, emphasizing spaciousness, cleanliness and modernity. Guests consistently praised the rooms for being comfortable and well-equipped with many highlighting beautiful, tasteful decorations and modern amenities. The rooms are noted for their substantial size, often described as large, spacious or even huge with high ceilings and practical designs.
Several rooms offer added luxuries, such as balconies with stunning views of the river or city and well-furnished interiors that provide both comfort and functionality. The comfortable beds and high-quality bedding have been particularly appreciated, along with modern bathrooms, many of which are large and stylishly appointed.
A number of reviews also mentioned the charm of the historical aspects combined with the hotel's modern facilities, enhancing the overall stay. Cleanliness is another recurrent theme, as rooms are described as spotless and well-maintained. Guests also appreciated thoughtful touches such as air conditioning, large bathrooms with good water pressure and excellent sound insulation to ensure a quiet stay.
While most reviews were overwhelmingly positive, a few pointed out minor issues such as small windows in some rooms, occasional lack of amenities like a minibar or temperature controls being preset. However, these did not significantly detract from the overall satisfaction with the room accommodations.
In summary, 'Les Jardins du Mess' appears to offer rooms that are spacious, comfortable and well-furnished, providing a clean and modern stay with beautiful views and excellent amenities, making it a highly recommended choice for travelers.
Beds
Les Jardins du Mess is consistently praised for its exceptional bedding and overall sleep quality. Guests often highlight the comfort of the mattresses, describing them as very comfortable, dreamlike and top-notch. The large, spacious beds are particularly noted for their size and comfort with many reviewers mentioning blissful, king-size and maxi-sized beds providing superb sleep experiences. The rooms themselves are described as spacious and clean, enhancing the overall comfort.
There are also mentions of the bedding being clean and of good quality, which adds to the overall positive sleep experience. Although some guests noticed minor faults, such as beds sliding apart, the overwhelming sentiment is one of satisfaction with the bed quality. The comfort of the beds and pillows is frequently highlighted as being exceptional, ensuring a restful stay for those visiting the hotel.
Cleanliness
"Les Jardins du Mess" consistently receives high praise for its cleanliness from guests. Reviews highlight the hotel as very clean with modern and well-maintained facilities that are spotless throughout. The rooms, in particular, are described as very clean, modern and spacious. Guests find the bathrooms to be extremely clean and well-maintained, often mentioning modern showers and up-to-date amenities. The attention to cleanliness extends across all areas of the hotel with frequent cleaning resulting in immaculately clean rooms.
Multiple reviews commend the hotel staff for being diligent in maintaining high standards of hygiene, especially during the pandemic. Guests appreciate the efforts made to regularly disinfect common areas and the breakfast service, ensuring a safe and pleasant stay. The cleanliness of the rooms is matched by the hotel's overall neat and well-kept appearance, contributing to a comfortable and attractive environment.
The combination of clean, modern amenities and attentive housekeeping makes "Les Jardins du Mess" a standout choice for travelers seeking impeccable cleanliness and comfort in their accommodations.
Staff
Guests consistently praise the staff at 'Les Jardins du Mess' for their friendliness, helpfulness and professionalism. The reception team frequently receives commendations for their welcoming and accommodating nature with specific employees like Ludivine and Aurora being singled out for their exceptional service. Reviewers often mention the staff's attentiveness and readiness to assist, which contributes significantly to a pleasant stay. The evening team is noted for being particularly informative and efficient, ensuring a smooth experience from check-in to check-out. Despite a few comments about lapses in professionalism from the evening staff, the majority of feedback highlights the warm and engaging attitudes of the employees. Overall, the highly appreciated friendly and competent service reflects a strong customer service ethos at this hotel.
Wi-Fi
Les Jardins du Mess offers a generally positive experience with its WiFi services. Many guests report that the WiFi is good with some specifically noting that it works well and is secure. Streaming capability to the TV is available, which adds to the convenience of the internet service. However, there have been instances where WiFi was not available in specific rooms, such as room 303. Also, the WiFi connection is unsecured and does not use a WPA key, which might be a concern for some travelers. Overall, despite a few issues, guests seem satisfied with the WiFi quality at the hotel.
Parking
Les Jardins du Mess offers good parking facilities, providing a range of options to suit various needs. The hotel's parking is secure, featuring monitored and locked areas and is conveniently located adjacent to the hotel. Guests appreciate the safety and convenience of the secure private parking, which includes options for cars and bicycles.
The hotel ensures peace of mind with ample, closed and gated parking spaces that are guarded and locked overnight. Despite the many positives, some guests noted that the parking comes at a cost of €15 per night, which some found to be relatively expensive but fair given the security and convenience offered. Additionally, parking is available without prior reservation, making it easier for last-minute arrivals.
Overall, the parking at Les Jardins du Mess is praised for its security, convenience and ample space, though the additional fee may be a consideration for budget-conscious travelers.
EV charging stations
Les Jardins du Mess offers convenient options for guests with electric vehicles. The hotel provides several charging facilities, including electric sockets and dedicated stations for EVs. An electric car charging outlet and adaptors are available, ensuring that guests can efficiently charge their vehicles during their stay. Although some reviews mention the absence of EV charging stations, it is clear that multiple provisions exist for electric vehicle charging, making Les Jardins du Mess a suitable choice for environmentally conscious travelers.
Family
Les Jardins du Mess offers a welcoming and comfortable environment for families. The hotel is described as family-friendly, providing great family rooms and suites with convenient features like extra beds and divided spaces for privacy. The availability of connected rooms makes it a suitable option for larger family groups. Guests appreciated the quick arrangement and comfort of the family rooms and the hotel’s close proximity to shops and restaurants in Verdun adds to its appeal. Children are catered to with amenities such as Disney Channel on the TV, ensuring they have entertainment during their stay. Additional services like room service and secure bicycle storage in the basement also contribute to a convenient family stay.
4 Star
Les Jardins du Mess is a hotel that evokes mixed reactions regarding its four-star rating. Guests praise it as a beautiful 4-star establishment with some even stating it easily deserves its 4 stars due to its magical views and top location. The quality four-star rooms receive positive feedback for their luxurious simplicity and historical charm.
However, there seems to be a consensus on areas needing improvement to fully meet four-star standards. Several reviews mention the service being below expectations, lacking professionalism and insufficient staffing levels. The breakfast is frequently noted as a weak point, described as modest, overpriced and not meeting the standards one would expect from a four-star hotel. Additionally, some guests point out the limited foreign channel selection and the presence of toilets in the bathroom as areas that could be improved.
Overall, while the hotel has strong points in terms of its aesthetics and location, there is room for enhancement in service and amenities to consistently deliver the full four-star experience.
Business
Les Jardins du Mess in Meuse comes highly recommended for business stays, offering a business-friendly environment with optimal services and facilities well-suited for corporate travelers. The hotel is ideal for business trips, providing specific business services and meeting facilities that cater to professional needs. The location and facilities of the hotel contribute positively to its appeal, while the business-like decor, combined with recent renovations, meets the demands of clients.
Accessible
Les Jardins du Mess offers a generally accessible environment for guests with disabilities, featuring an elevator that serves all levels and external access specifically designed for reduced mobility. The hotel is notably accommodating for wheelchair users, making it an ideal choice. However, there are some concerns mentioned, such as the expensive parking fees, even for designated accessible parking spaces. Additionally, while the presence of an elevator is beneficial, there have been instances where it was out of order and lacked a redundancy system, which could pose an inconvenience.
Luxury
Les Jardins du Mess offers a genuinely luxurious experience for its guests, underscored by opulent interior design and overall high quality. The hotel radiates a great luxury feel and maintains a boutique style that appeals to discerning travelers. Guests are consistently impressed by the luxurious towels and facilities, which reflect the establishment's commitment to quality.
The hotel's splendid decor and high-end amenities contribute to an atmosphere of refined elegance. Comments emphasize the high-quality category of the establishment, which aligns well with the expectations of visitors seeking an upscale stay.
While certain aspects such as the spa and the occasional restaurant closure might not meet the four-star standard some guests anticipate, the overall experience at Les Jardins du Mess remains distinctly luxurious and inviting.
Romantic
Les Jardins du Mess in Meuse is frequently praised for its romantic atmosphere. Guests often highlight the charming and romantic ambiance, making it a recommended choice for couples. The hotel features balconies that offer picturesque views of the Meuse River and a medieval tower, enhancing the romantic experience. Visitors note that the hotel is well-suited for special occasions, such as wedding nights with appropriate heating to ensure comfort. Furthermore, its location is ideal for exploring Verdun, adding to the overall appeal for a romantic getaway.
Dog Friendly
Les Jardins du Mess accommodates pets warmly, making it an ideal choice for travelers with dogs. The family hotel is specifically designed to cater to the needs of both dogs and puppies. Guests repeatedly highlight the excellent welcome extended not only to humans but also to their four-legged companions. The hotel offers dog-sitting services, ensuring that pets are comfortably looked after during the stay. Pets, including dogs, are allowed throughout the premises, making it a genuinely pet-friendly environment. Frequent visitors return annually with their pets, appreciating the consistent hospitality and pet-friendly accommodations. There is an additional charge for dogs, which is noted by several reviews. Despite a few mentions of less favorable experiences, the general consensus portrays 'Les Jardins du Mess' as a welcoming and accommodating option for guests traveling with their dogs.
No, Les Jardins du Mess doesn't have any pool.
No, a spa isn't available at Les Jardins du Mess.
Yes, Les Jardins du Mess welcomes dogs.
Yes, parking facilities are available at Les Jardins du Mess.