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Summary of reviewsThe Best Western Plus Boomtown Casino Hotel, conveniently located right off the freeway and just 10 minutes from Reno, is highly favored for its strategic placement. Its proximity to major destinations, ease of access to I80 and closeness to a nearby gas station enhance its value for money, making it a desirable location for travelers. The hotel offers a range of on-site dining options with guests particularly enjoying Mel’s Diner for its nostalgic vibe and good food. The hotel steakhouse also garners positive remarks for its quality meals and terrific staff. Room service and a variety of dining choices contribute to the positive dining experience.
Accommodations at the hotel are frequently praised for cleanliness and comfort with many guests noting the spacious and well-stocked rooms. Notably quiet, especially for a casino location, the hotel manages to maintain a pleasant atmosphere free from typical casino smokiness. The spacious suites, equipped with amenities such as large beds, bathtubs, fireplaces and kitchens, are particularly appreciated, adding to the overall appeal.
Cleanliness extends beyond the rooms to common areas, enhancing the overall guest experience. Attention to detail and well-maintained facilities underscore the hotel's commitment to providing a pleasant stay. The friendly and accommodating staff further enhance the guest experience, consistently receiving commendations for their warmth and helpfulness.
For families, the hotel offers a variety of activities and dining options, providing ample entertainment and a family-friendly environment. The arcade and fun zone are particularly popular, contributing to an enjoyable stay for both children and adults alike. Despite some mixed feedback regarding the pool's size and maintenance schedule, a few guests appreciate the pool's ambiance and the view of the Atrium/Pool area.
However, feedback on the breakfast and beds varies with some guests expressing a desire for complimentary breakfast options and noting inconsistencies in bed comfort. Despite these minor drawbacks, the overall consensus underscores Best Western Plus Boomtown Casino Hotel as a well-located, clean and accommodating choice, offering good dining experiences and a pleasant stay for travelers.
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