Vercelli Palace Hotel
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Summary of reviewsThe Vercelli Palace Hotel is strategically located for travelers, particularly those driving through with easy access to the highway and ample free parking. Its peaceful surroundings provide a restful stay on the outskirts of Vercelli, yet it remains conveniently close to the town center and key attractions. Despite some industrial areas nearby, the hotel offers excellent value for money with clean, comfortable rooms and a generally positive atmosphere.
The breakfast experience is often highlighted as a strong point with a varied and abundant selection, including both sweet and savory options, although occasional organizational issues and a need for fresher ingredients were noted. Dinner at the hotel receives mixed reviews, but many guests praise the quality and variety, ensuring a pleasant dining experience.
Rooms at the Vercelli Palace Hotel are spacious and comfortable with good maintenance and cleanliness frequently mentioned. Nevertheless, some areas require renovation and noise can sometimes be an issue due to thin walls. The overall cleanliness standard is high, contributing to a welcoming environment, though some guests reported inconsistencies.
The staff is often commended for their friendliness, professionalism and attentiveness, enhancing the guest experience. The presence of helpful and courteous personnel, especially at the reception, is a notable aspect of the hotel’s service.
WiFi performance is inconsistent; while some guests report excellent connectivity, others face issues, particularly in-room. Beds receive mixed reviews: while many find them comfortable, others describe them as too firm and updates to the mattresses are suggested.
While the hotel’s facilities and amenities generally do not align with typical 4-star expectations, leading to some dissatisfaction, it remains a solid choice for both leisure and business travelers due to its value for money, cleanliness and convenient location. Business travelers, in particular, find the hotel practical with its good pricing, professional staff and convenient parking. The Vercelli Palace Hotel, while in need of some upgrades, offers a satisfactory stay for those seeking comfort without high expenditure.
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The breakfast experience is often highlighted as a strong point with a varied and abundant selection, including both sweet and savory options, although occasional organizational issues and a need for fresher ingredients were noted. Dinner at the hotel receives mixed reviews, but many guests praise the quality and variety, ensuring a pleasant dining experience.
Rooms at the Vercelli Palace Hotel are spacious and comfortable with good maintenance and cleanliness frequently mentioned. Nevertheless, some areas require renovation and noise can sometimes be an issue due to thin walls. The overall cleanliness standard is high, contributing to a welcoming environment, though some guests reported inconsistencies.
The staff is often commended for their friendliness, professionalism and attentiveness, enhancing the guest experience. The presence of helpful and courteous personnel, especially at the reception, is a notable aspect of the hotel’s service.
WiFi performance is inconsistent; while some guests report excellent connectivity, others face issues, particularly in-room. Beds receive mixed reviews: while many find them comfortable, others describe them as too firm and updates to the mattresses are suggested.
While the hotel’s facilities and amenities generally do not align with typical 4-star expectations, leading to some dissatisfaction, it remains a solid choice for both leisure and business travelers due to its value for money, cleanliness and convenient location. Business travelers, in particular, find the hotel practical with its good pricing, professional staff and convenient parking. The Vercelli Palace Hotel, while in need of some upgrades, offers a satisfactory stay for those seeking comfort without high expenditure.
Family Friendly Hotel
The hotel is a popular choice for families visiting Vercelli. It offers stylish rooms and is conveniently located near the city center, providing easy access to local attractions.
Dog Friendly Hotel
This hotel welcomes pets of any size for an additional fee. It also provides a hot tub, room service, and a restaurant, ensuring a comfortable stay for both guests and their furry companions.
Business Hotel
Located in Vercelli, this hotel offers essential services for business travelers. It provides a comfortable and accessible stay for work-related trips.
Accessible Hotel
Vercelli Palace Hotel is wheelchair accessible and features an elevator for easy navigation. All rooms offer mobility accessibility and can be requested as wheelchair accessible. Specific amenities include raised toilet seats, low-height counters/sinks, and bathroom emergency pull cords.
Hotel with Gym
4-Star Hotel
About Vercelli Palace Hotel
License: 002158-alb-00001, it002158a18u9mvo7g
Guest Reviews
Location
Its location near major roads and the Sant'Andrea Hospital makes it particularly suitable for those traveling by car, complemented by ample free parking directly in front of the hotel. The tranquil surroundings ensure a restful stay with nearby services easily accessible. Although somewhat isolated and not within immediate walking distance to a variety of restaurants, the peaceful environment and the strategic placement for visiting Piedmont make it a suitable choice for both business travelers and those just passing through.
The hotel also offers excellent value for money, featuring clean and comfortable rooms alongside a good breakfast. Despite being in an area perceived as under construction and slightly industrial, the quiet and restful nights, coupled with quick access to the highway, add to its appeal.
Breakfast
Additionally, the breakfast staff is often mentioned for their kindness and professionalism, contributing positively to the overall experience. Despite some organizational hiccups and occasional shortages, such as the need to request hot drinks or limited bread selection, the breakfast is typically viewed as a good value for the price.
However, it's worth noting that some guests felt the breakfast could be improved, citing issues like industrial-quality products, lack of freshness and a need for more variety. In a few cases, the breakfast service was slow and the options were not up to par with expectations for a four-star hotel. Despite these criticisms, the overall consensus is that the breakfast at Vercelli Palace Hotel is a strong point, contributing to a satisfying stay for most visitors.
Dinner
However, some reviews highlighted inconsistencies. While many guests enjoyed great dinners, others found the quality lacking, describing some meals as just mediocre or not up to the 4-star standard. Portions were generous but sometimes only of average quality. Despite these mixed reviews, the on-site restaurant often left guests satisfied, particularly with its ability to serve dinner late into the evening, ensuring a convenient and generally positive dining experience for those staying at the hotel.
Rooms
The hotel does have some areas for improvement. Certain rooms appear dated and in need of renovation. There were mentions of limescale in the showers and occasional maintenance issues in the bathrooms, such as uneven floors and clogged toilets. Additionally, noise can be an issue, as the walls are reported to be thin, allowing sounds from adjacent rooms and bathrooms to be heard.
Despite these flaws, the overall value for money is rated positively with the hotel providing a satisfactory stay for guests. The breakfast is generally well-received, adding to the appeal. However, those expecting luxury might find the experience falls short of a typical four-star standard. Still, the welcoming and helpful staff, combined with clean and spacious rooms, make Vercelli Palace Hotel a decent choice for travelers seeking comfort without breaking the bank.
Beds
However, a significant number of reviews mentioned discomfort with some guests describing the mattresses as too hard, likening them to cardboard and noting that they could feel the springs. Complaints also surfaced about pillows being too flat or soft and bed frames creaking with movement. A few guests specifically pointed out that the double beds were composed of two single beds pushed together, which wasn't ideal for their comfort.
Cleanliness seems to be well-maintained with several mentions of very comfortable and clean rooms. Nonetheless, some incidents involved worn-out or stained mattresses, indicating a need for updates. Overall, while the Vercelli Palace Hotel provides spacious and sometimes very comfortable bedding, the firmness and outdated condition of some mattresses might not suit everyone’s preference.
Cleanliness
However, some reviews indicate inconsistencies in cleanliness. A few guests reported issues such as dusty rooms, poor upkeep in certain areas, a lack of thorough cleaning and occasional hygiene lapses in the common areas. Specific complaints included insect infestations, unclean upholstery and rooms not meeting the expectations for a four-star establishment.
Despite these occasional problems, the hotel is widely recognized for its general cleanliness, convenient location and the friendly, helpful nature of its staff. The combination of good value for money, clean facilities and an excellent breakfast buffet makes Vercelli Palace Hotel a comfortable option for travelers prioritizing cleanliness.
Staff
Wi-Fi
However, a noticeable number of guests encountered significant issues with the WiFi, specifically in the rooms. Several reviews reported instances of no WiFi signal in the rooms throughout their stay, while others mentioned that the WiFi signal was weak or intermittent at best. Some guests conveyed frustration due to the WiFi being non-functional in their rooms with a few pointing out that there were technical problems upon arrival that affected the internet connection.
In summary, while the WiFi at Vercelli Palace Hotel performs well for some guests, there are recurring issues, especially in-room connectivity, that can affect the overall guest experience.
4 Star
Cleanliness and maintenance of rooms and bathrooms appear to be recurring issues that fail to reflect a 4-star level. Basic toiletries and subpar breakfast offerings have been commonly cited as elements not in line with a 4-star experience. The dining options at the hotel were also criticized for being inadequate compared to what one would expect from such a rating.
Despite these shortcomings, some reviews highlighted the hotel's strengths, such as the kindness and availability of the staff and the hotel's convenient location. However, these positive points were not sufficient to overshadow the disappointment regarding the hotel’s facilities and services. Overall, while a few guests found it to be a decent value, the majority felt that the hotel falls short of its advertised rating and requires significant improvements to justify its 4-star status.
Business
No, Vercelli Palace Hotel doesn't have any pool.
No, a spa isn't available at Vercelli Palace Hotel.
Yes, Vercelli Palace Hotel welcomes dogs.
No, parking facilities aren't available at Vercelli Palace Hotel.
Yes, Vercelli Palace Hotel has a gym.
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